Comfort Inn & Suites Olathe - Kansas City

Hotels
•
Comfort
7.1 (189 reviews)
12245 South Strang Line Road , Olathe , US
+1 816-287-0072

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / easy access to I-35
Friendly staff (several mentions)
Clean and updated rooms reported by multiple guests
Comfortable beds
Breakfast positives: waffles, oatmeal, good selection
Quiet for some guests
Cons:
Cleanliness issues reported (stains, rooms not cleaned)
Broken room items (office chair) and flickering TV
Noise from animals in adjacent room and staff non-resolution
Homeless/loitering around property reported
Breakfast timing/quality inconsistencies (eggs boxed, ended early)
Missing/incomplete in-room info (no TV guide)

Categories

Cleanliness
6.5
Mixed reports: some guests called rooms very clean and updated, while others reported unclean rooms, visible drips/stains on bathroom walls and incomplete housekeeping.
Service
6.8
Mixed service sentiment: several reviews note friendly, convenient staff, but a major complaint about staff failing to resolve noisy animals in adjacent room and lack of follow-up from management.
Location
8.5
Consistently praised for location: easy access to I-35, next to the highway and convenient for travel.
Room Quality
6.9
Mixed room quality: some guests found rooms updated and beds very comfortable, while others reported broken furniture (office chair), flickering TV and safety/loitering concerns outside.
Amenities
7.5
Breakfast and basic amenities viewed positively (good selection, waffles, oatmeal), though some issues noted (eggs seem boxed, missing TV guide, breakfast hours ended early for some guests).
Value for Money
7.6
Several guests felt the hotel offered reasonable price, cleanliness and comfort for the cost; balanced against some disappointments, overall value leans positive.
Food and Beverage
8
Generally positive comments about breakfast items (great waffles, ready-made oatmeal, good selection), with occasional notes that breakfast quality or options were just fair.
Overall Experience
5
Overall mixed experiences: some guests raved (very comfortable, would give 10 stars), others had significant unresolved problems (noise from animals, cleanliness issues) leading to a lower overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Modern Rooms with Essential Amenities
Experience comfort and convenience at Comfort Inn & Suites in Kansas City Olathe. Our air-conditioned rooms boast a modern interior and are equipped with free Wi-Fi, a flat-screen TV, and coffee/tea facilities.

Delicious Complimentary Breakfast and 24-Hour Market
Start your day right with our complimentary breakfast offering a variety of delicious options. From eggs and sausage to pastries and fruit, we have something for everyone. Craving a snack later? Visit our 24-hour market for light meals and treats.

Convenient Facilities for a Relaxing Stay
Take advantage of our indoor pool, fitness room, and dry cleaning services. With a 24-hour front desk, we are always here to ensure your stay is seamless. Plus, enjoy easy access to nearby attractions like Heritage Park Golf Course and Oak Park Mall.

Book now for a memorable stay at Comfort Inn & Suites!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

7.1
Based on 189 reviews
Cleanliness: 6.5
Service: 6.8
Location: 8.5
Room Quality: 6.9
Amenities: 7.5
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 5
D
David • couple • us
7
adequate
2026-11-05 • via Nuitee
D
David • solo_traveller • us
5
2026-11-03 • via Nuitee
R
Robert • couple • us
8
Definitely find Comfort Inn And Suites a good place to stay.
Pros:

Loved it. Clean and cheery

Cons:

Nothing

2026-11-02 • via Nuitee
N
Nichols • couple • us
9
2026-10-31 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-10-28 • via Nuitee
N
NF • couple • us
7
Friendly staff
Pros:

The staff was friendly. Location was good. Shower was great!

Cons:

The TV in our room didn't work. It kept flickering so it was unusable. Breakfast was fair.

2026-10-23 • via Nuitee
I
Iara • extended_group • us
7
2026-10-23 • via Nuitee
M
Myrene • extended_group • us
7
2026-10-22 • via Nuitee
J
Jorge • family_with_children • us
1
2026-10-20 • via Nuitee
A
Alicia • family_with_children • us
4
Was disappointed
Pros:

Location

Cons:

There was something that had dripped down on the wall in the bathroom by the trash can. Looked to be dark brown.

2026-10-16 • via Nuitee
M
Mark • solo_traveller • us
8
Nice room
Pros:

Right by the I 35 easy to get on the highway

Cons:

Homeless hanging out around side of building

2026-10-12 • via Nuitee
S
Shonell Edwards • solo_traveller • us
4
It's just ok...
Pros:

The hotel is just ok. I was disappointed because I thought this was a better hotel than it turned out to be.

Cons:

This is a polished turd. Lots of unfinished or things needing done. You can clearly see they've remodeled with the cheapest options, I couldn't even use the office chair in the room because it was broken! I'm not talking kinda broke, I'm talking unusable. So nobody saw that?! Also didn't feel the room was cleaned properly.

2026-09-16 • via Nuitee
S
Sherry • couple • us
7
OK
Pros:

OK

Cons:

Eggs seem like they come from a box.

2026-09-15 • via Nuitee
E
Eric • solo_traveller • us
2
We had a horrible experience that was not resolved by staff v
Pros:

Location

Cons:

There were animals in the room next to ours. At least one cat and two dogs. The cat cried all night long. The dogs barked and fought off and on throughout the evening and night. Reported problem to staff early and problem was not resolved. Was not offered another room away from problem. It was so bad we took video to prove issue. Wife almost went and slept in car. Talked to staff at checkout and have not received a call from manager yet.

2026-08-31 • via Nuitee
R
Richard • couple • us
9
great night of rest and relaxation for myself and wife
Pros:

good, about average, good selection and the waffles were out of this world

Cons:

Need a TV guiode

2026-07-16 • via Nuitee
L
Lucas • family_with_children • us
1
2026-07-12 • via Nuitee
C
Christine • extended_group • us
8
Pros:

It was clean and next the highway

2026-07-11 • via Nuitee
M
Mary • couple • us
10
Pros:

Great selection. Loved the ready made oatmeal !!

2026-07-04 • via Nuitee
J
Juan Miguel • solo_traveller • es
6
Pros:

Normal, el tamaño de camas.

Cons:

Que prometan desayuno y a las 9:20 ya lo habian levantado. Un horario normal deberia ser 10:00 a.10:30 am. La salida check out 11 am. Todo muy justo y mucho abuso en los tiempos.

2026-07-04 • via Nuitee
F
Forrest • solo_traveller • us
10
2026-07-01 • via Nuitee