Pan Pacific Orchard

Hotels
Pan Pacific Hotels & Resorts
9.2 (3634 reviews)
10 Claymore Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious amenities
Cons:
Room size could be better
Pressure of shower water

Categories

Cleanliness
9.26
The hotel is noted for being very clean, with well-maintained amenities.
Service
9.73
Service was consistently described as excellent and friendly across multiple reviews.
Location
9.27
Prime location with easy access to Orchard Road shopping and public transport.
Room Quality
8.72
Rooms are described as clean and spacious, but some found them slightly compact for the price.
Amenities
9.25
Amenities such as the pool, gym, and spa are praised for their quality and cleanliness.
Value for Money
8.71
The pricing is considered on the higher side but justified by the luxury experience.
Food and Beverage
9.26
Breakfast spread and in-room dining received positive feedback for quality and variety.
Overall Experience
9.43
Overall satisfaction was high, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience serenity in one of our 347 stylishly-appointed guestrooms and suites, each offering breathtaking views of either the enchanting terrace landscape or the vibrant cityscape.

Tropical Leisure Facilities
Indulge in our four unique terraces - Forest, Beach, Garden, and Cloud - each offering a sensorial tropical experience. Relax at the pool bar in one of our ten Beach Club Lofts, where sandy shores meet lush foliage for the ultimate beach holiday vibe.

Exceptional Dining and Wellness
Savour Mediterranean cuisine with a Peruvian twist at Mosella, sip on champagne at Florette, or enjoy all-day refreshments at Pacific Breeze. Pamper yourself at St. Gregory Spa with a wide range of treatments, and stay active at our indoor and outdoor gyms and pools.

Book now for an unforgettable stay at Pan Pacific Orchard, where luxury meets nature in the heart of Singapore's Orchard precinct.

Important information:

The property requires guests checking-in to be at least 18 years of age.

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Please note that the Pacific Club Lounge welcomes guests aged 12 years old and above.

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Please note that roll away beds, children's cots or cribs are subject to availability.

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Please note that rates to include a breakfast option are for 2 guests only. Breakfast for extra guests (child or adult) is available at additional charges (please refer to policies).

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Please present the same credit card used to guarantee your booking during check-in. Credit cards used for nonrefundable bookings must be presented at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3634 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
B
Becky couple au
6
Staff were lovely, hotel felt pretentious wouldn’t stay again.
Pros:

Staff were really friendly

Cons:

Over priced, small rooms, have stayed in better cheaper hotels.

2026-06-20 via Nuitee
D
David solo_traveller au
10
Beautiful hotel.
Pros:

Comfortable bed. Great pool

Cons:

Nothing.

2026-06-20 via Nuitee
H
Huang family_with_children tw
5
Pros:

我住的房號2109,浴室落水孔總是有臭水溝味,無法解決

Cons:

浴室臭味

2026-06-20 via Nuitee
R
Rebecca couple us
10
Luxurious, pricey but worth it!
Pros:

Beautiful hotel, exceptional staff. Spring for the club level for a daily breakfast, tea, and cocktail hrs….as well as daily laundry. Felt like royalty here!

Cons:

A bit off the main roads, but makes it quieter

2026-06-20 via Nuitee
I
Iman solo_traveller es
10
2026-06-19 via Nuitee
I
Ismail solo_traveller fr
10
2026-06-19 via Nuitee
S
Sandra couple au
9
Everything about this hotel was exceptional.
Pros:

The architecture and landscape design was stunning. Even though we were in the middle of the city, we felt like we were in a tropical paradise. The staff were also amazingly helpful and friendly. Staying at Pan Pacific Orchard was an unforgettable experience.

Cons:

Nothing

2026-06-19 via Nuitee
F
Franca couple ch
10
2026-06-19 via Nuitee
N
Natahlia solo_traveller au
10
No complaints at all. 10/10 experience, would definitely stay here again.
Pros:

The room was immaculate, service was amazing and the staff were all so friendly.

2026-06-18 via Nuitee
E
Elizabeth couple au
10
Great location.
Pros:

Great location and very good breakfast.

2026-06-18 via Nuitee
J
Jyoti couple gb
6
Pleasant could have been better
Pros:

Breakfast very good and the local was very central

Cons:

The rooms were not cleaned properly. Hair on floor from previous guest. Also the cleaner we had did not use soap to clean sink and glasses. VerY disgusting . Complained to 3 managers

2026-06-18 via Nuitee
C
Craig solo_traveller au
8
Pros:

Location

Cons:

Shower head facing door & could not be adjusted

2026-06-16 via Nuitee
P
Pranashan solo_traveller za
10
Pros:

Loved the hotel

2026-06-15 via Nuitee
N
nishita couple sg
10
I would come again highly peaceful vibes and nice bedding
Pros:

The balcony view

Cons:

Nothing

2026-06-15 via Nuitee
A
Adam couple ch
5
City trip gem for business
Pros:

Good location, staff is very helpful and understanding. Very clean rooms.

Cons:

The pool area has no sun, not ideal for sun lovers. feels a bit too crowded.

2026-06-15 via Nuitee
M
Michael couple nl
8
2026-06-14 via Nuitee
S
Sarifah solo_traveller sg
10
Awesome pool!
Pros:

I love the pool! The view of the pool from the balcony was beautiful too! The staff that attended to us from the beginning till the end of our stay was fabulous.

Cons:

The location of the hotel is not right at the Orchard road area. Therefore, there is a need to walk a bit to malls (a bit of a hike). But it is not a big problem. It's just a short walk!

2026-06-14 via Nuitee
D
Daniela couple at
10
2026-06-14 via Nuitee
N
Nurkhan couple kz
7
2026-06-14 via Nuitee
K
Khadeja solo_traveller sa
10
2026-06-13 via Nuitee