Pan Pacific Orchard

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (3906 reviews)
10 Claymore Road , Singapore , SG
+65 6991 6888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious amenities
Cons:
Room size could be better
Pressure of shower water

Categories

Cleanliness
9.26
The hotel is noted for being very clean, with well-maintained amenities.
Service
9.73
Service was consistently described as excellent and friendly across multiple reviews.
Location
9.27
Prime location with easy access to Orchard Road shopping and public transport.
Room Quality
8.72
Rooms are described as clean and spacious, but some found them slightly compact for the price.
Amenities
9.25
Amenities such as the pool, gym, and spa are praised for their quality and cleanliness.
Value for Money
8.71
The pricing is considered on the higher side but justified by the luxury experience.
Food and Beverage
9.26
Breakfast spread and in-room dining received positive feedback for quality and variety.
Overall Experience
9.43
Overall satisfaction was high, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience serenity in one of our 347 stylishly-appointed guestrooms and suites, each offering breathtaking views of either the enchanting terrace landscape or the vibrant cityscape.

Tropical Leisure Facilities
Indulge in our four unique terraces - Forest, Beach, Garden, and Cloud - each offering a sensorial tropical experience. Relax at the pool bar in one of our ten Beach Club Lofts, where sandy shores meet lush foliage for the ultimate beach holiday vibe.

Exceptional Dining and Wellness
Savour Mediterranean cuisine with a Peruvian twist at Mosella, sip on champagne at Florette, or enjoy all-day refreshments at Pacific Breeze. Pamper yourself at St. Gregory Spa with a wide range of treatments, and stay active at our indoor and outdoor gyms and pools.

Book now for an unforgettable stay at Pan Pacific Orchard, where luxury meets nature in the heart of Singapore's Orchard precinct.

Important information:

The property requires guests checking-in to be at least 18 years of age.

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Please note that the Pacific Club Lounge welcomes guests aged 12 years old and above.

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Please note that roll away beds, children's cots or cribs are subject to availability.

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Please note that rates to include a breakfast option are for 2 guests only. Breakfast for extra guests (child or adult) is available at additional charges (please refer to policies).

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Please present the same credit card used to guarantee your booking during check-in. Credit cards used for nonrefundable bookings must be presented at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9.2
Based on 3906 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
U
UBDglobal • solo_traveller • id
3
Deceptive Marketing Doesn't Reflect Actual EVERYTHING for this Hotel. Overpriced!
Pros:

Bed was great.

Cons:

Imagery doesn't reflect the current state of hotel. Food average. Expensive overall for what you get. Clubhouse high tea $50++ if taking guest is a total rip off. The high tea is sub standard compared to other hotels in SG. Breakfast disappointing. Clubhouse room not worth the upgrade money.

2026-09-12 • via Nuitee
Y
Yoana • solo_traveller • gb
10
Pros:

The hotel was absolutely amazing, it was super clean, beautiful and modern. My room overlooking the pool was amazing, the staff was super nice and helpful, everything was literally perfect. Can’t wait to go back!

2026-09-12 • via Nuitee
T
Tihana Yon • couple • my
7
Loved the central location!
Pros:

Its modern and ecological design made the property feel like it was not in the city. The cold infused water at the balcony was a nice touch for a hot day! And the huge fans made the outside very breezy.

Cons:

The rooms are especially small. And the breakfast buffet selection was rather limited.

2026-09-11 • via Nuitee
E
Emily • couple • nz
10
Wonderful stay in a beautiful hotel
Pros:

Beautiful room opening onto the stunning pool, fantastic service and helpful staff everywhere

Cons:

Nothing

2026-09-11 • via Nuitee
A
Andria • couple • au
10
Excellent Place and location for shopping
Pros:

Perfect location!

2026-09-10 • via Nuitee
A
Anindya • couple • us
10
Cons:

Staff need to be a bit more pleasant. Not very cooperative.

2026-09-10 • via Nuitee
A
Annaýev • solo_traveller • tm
9
2026-09-10 • via Nuitee
V
Vanessa • couple • de
10
Perfektes Hotel
Pros:

Ein sehr tolles Hotel.
Bei der Ankunft wurden uns die Koffer direkt abgenommen. Der Check-In verlief problemlos und uns wurde alles sehr ausführlich erklärt. Danke an den Rezeptionisten (leider weiß ich seinen Namen nicht) für den tollen Service.
Das Hotel ist im ganzen sehr sauber und hat eine traumhafte Anlage.
Die Lage des Hotels ist gut.
Das Hotel verfügt über ein sehr großes Fitnessstudio und einer wunderschönen großen Poollandschaft. Zusätzlich gibt es auch noch einen Spa-Bereich.
Wir nutzen zwei Mal das In-Room-Dining. Es gab eine sehr große Auswahl, wo jeder etwas findet. Es hat alles super lecker geschmeckt. Danke an Roziani + die Dame für den tollen Service.
Das Frühstücksbuffet bot auch eine sehr große Auswahl verschiedenster Gerichten, wo auch für alle etwas dabei ist. Auch das Frühstück war super lecker und der Service exzellent.
Nun zum Zimmer. Wir haben ein Upgrade bekommen. Unser Zimmer hatte somit ein Balkon und wir schauten auf den Pool. Das Zimmer ist sehr hübsch und modern.
Es beinhaltet alles was man benötigt.
Das Bett, Kissen und die Decke waren super bequem.
Leider waren wir hier nur eine Nacht. Wir wären gerne länger geblieben.
Der Check-Out war super unkompliziert und schnell. Danke an alle für die Hilfe mit den Koffern.
Das Personal ist durch und durch super lieb und zuvorkommend, sowas sieht man selten.
Wir können das Hotel nur empfehlen!

2026-09-10 • via Nuitee
F
Filipa • couple • pt
10
Queremos repetir !
Pros:

Cama super confortável
Quarto muito agradável
Pequeno almoço muito bom e variado
Simpatia dos funcionários

2026-09-10 • via Nuitee
C
Célia • couple • fr
10
2026-09-10 • via Nuitee
K
Kalou • couple • fr
10
2026-09-10 • via Nuitee
Z
Zachary • couple • au
10
2026-09-10 • via Nuitee
C
Christine • couple • au
10
2026-09-10 • via Nuitee
A
Alexander • solo_traveller • de
10
2026-09-09 • via Nuitee
D
Dwayne • couple • us
10
2026-09-09 • via Nuitee
M
M C • couple • gb
10
2026-09-09 • via Nuitee
M
Maya • couple • sa
10
2026-09-08 • via Nuitee
J
Jakob • couple • ch
9
Pros:

Architektonisches Meisterwerk, sehr modern eingerichtet/ ausgestattet, ein Pacific Club Upgrade lohnt sich sehr, sehr aufmerksame und freundliche Staff, Lage ideal zum shoppen.

Cons:

Etwas kleine Zimmer, 10 Min. Fussweg bis zur nächsten U-Bahn Station (Orchard)

2026-09-08 • via Nuitee
R
Rick • solo_traveller • au
9
Awesome
Pros:

Everything was great

2026-09-08 • via Nuitee
X
Xenia • family_with_children • de
10
2026-09-08 • via Nuitee