Pan Pacific Orchard

Hotels
Pan Pacific Hotels & Resorts
9.2 (3569 reviews)
10 Claymore Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious amenities
Cons:
Room size could be better
Pressure of shower water

Categories

Cleanliness
9.26
The hotel is noted for being very clean, with well-maintained amenities.
Service
9.73
Service was consistently described as excellent and friendly across multiple reviews.
Location
9.27
Prime location with easy access to Orchard Road shopping and public transport.
Room Quality
8.72
Rooms are described as clean and spacious, but some found them slightly compact for the price.
Amenities
9.25
Amenities such as the pool, gym, and spa are praised for their quality and cleanliness.
Value for Money
8.71
The pricing is considered on the higher side but justified by the luxury experience.
Food and Beverage
9.26
Breakfast spread and in-room dining received positive feedback for quality and variety.
Overall Experience
9.43
Overall satisfaction was high, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience serenity in one of our 347 stylishly-appointed guestrooms and suites, each offering breathtaking views of either the enchanting terrace landscape or the vibrant cityscape.

Tropical Leisure Facilities
Indulge in our four unique terraces - Forest, Beach, Garden, and Cloud - each offering a sensorial tropical experience. Relax at the pool bar in one of our ten Beach Club Lofts, where sandy shores meet lush foliage for the ultimate beach holiday vibe.

Exceptional Dining and Wellness
Savour Mediterranean cuisine with a Peruvian twist at Mosella, sip on champagne at Florette, or enjoy all-day refreshments at Pacific Breeze. Pamper yourself at St. Gregory Spa with a wide range of treatments, and stay active at our indoor and outdoor gyms and pools.

Book now for an unforgettable stay at Pan Pacific Orchard, where luxury meets nature in the heart of Singapore's Orchard precinct.

Important information:

The property requires guests checking-in to be at least 18 years of age.

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Please note that the Pacific Club Lounge welcomes guests aged 12 years old and above.

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Please note that roll away beds, children's cots or cribs are subject to availability.

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Please note that rates to include a breakfast option are for 2 guests only. Breakfast for extra guests (child or adult) is available at additional charges (please refer to policies).

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Please present the same credit card used to guarantee your booking during check-in. Credit cards used for nonrefundable bookings must be presented at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3569 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
T
Tracey couple gh
10
2026-05-30 via Nuitee
J
Joanne solo_traveller au
10
Pros:

Very professional and friendly. Room was a great size. I had a balcony room overlooking the pool

Cons:

Nothing

2026-05-30 via Nuitee
A
Annette couple au
8
Pros:

Breakfast was fabulous!

Cons:

Wasn’t crazy about the open bathroom in our room, but OK that you could close it off.

2026-05-30 via Nuitee
J
Jacob solo_traveller au
7
2026-05-29 via Nuitee
A
Anne solo_traveller au
10
Pros:

The service was exceptional

Cons:

The rooms are on the smaller side but the balcony offers some extra space

2026-05-29 via Nuitee
G
GÖKHAN family_with_children tr
9
2026-05-29 via Nuitee
N
Nicholas couple au
10
2026-05-28 via Nuitee
M
Michael couple de
9
Wir kommen gerne wieder!
Pros:

Super architektonisches Design! Klasse Hotel für Businesskunden.

2026-05-28 via Nuitee
R
r couple nl
9
A great place to stay
Pros:

Super Modern hotel .. inspiring architecture .. unique pool … cosy balcony …. Super friendly team. Really felt welcome and appreciated.

Cons:

The room is smaller than what I would usually select. Wanted this hotel because of the location and balcony.
The seat and sofa are a little hard. The sofa on the balcony was the preferred choice yet a little warm

2026-05-27 via Nuitee
D
Daniel couple de
10
2026-05-26 via Nuitee
P
Petula family_with_children au
10
Stunning hotel - great location, delicious food, incredible pool & facilities + lovely staff.
Pros:

I LOVED everything about this Hotel! I've stayed in hundreds of hotels over the years and this was by far the best in so many ways. It's unique, the building itself was stunning, the food was amazing, the pool was incredible, the location was great, the staff always went above and beyond. I don't bother to write many reviews but I had to write one for this hotel.

Cons:

Honestly nothing.

2026-05-26 via Nuitee
K
Kathrin couple de
10
Pros:

Sehr außergewöhnliches Hotel.
Wir waren sehr begeistert von diesem Aufenthalt.
Tolles Zimmer mit Blick zum Pool.
Würden es immer wieder buchen!

Cons:

Die Öffnungszeit der Bar hätte gerne etwas länger sein können.

2026-05-25 via Nuitee
A
Arthur couple au
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-05-24 via Nuitee
S
Samantha couple nl
8
2026-05-24 via Nuitee
N
Nafiri family_with_children id
9
2026-05-23 via Nuitee
E
Elizabeth solo_traveller au
9
Very good hotel and would recommend to stay.
Pros:

Great location and very helpful staff.

Cons:

The pillows were not comfortable and the coffee at breakfast was cold every morning.
Got a late check out easily but were not told about bringing the room keys to the front desk to get reactivated.

2026-05-23 via Nuitee
B
Basmah solo_traveller sa
10
الفندق رائع وتجربتي فيه استثنائية موقعه قريب من جميع المطاعم الحلال والمولات المميزة بشارع اورشاد بسنغافورة
Pros:

المكان والنظافة وتصميم الفندق

Cons:

لا يوجد

2026-05-23 via Nuitee
T
Tessa solo_traveller nl
10
Pros:

Prachtig hotel op een goede centrale locatie. Heerlijk ontbijt.
Wij hadden een kamer aan het zwembad, dit was echt ideaal en heel mooi!

2026-05-22 via Nuitee
P
Paige solo_traveller au
9
2026-05-22 via Nuitee
H
Heidi Otway couple us
10
This is our go-to hotel for future trips to Singapore.
Pros:

This hotel is beautiful, unique, posh, and cozy all at once. I loved the vibe, and our accommodations were incredible. We had a club room with a city view and a balcony overlooking the open-air courtyard and greenery. While my husband enjoyed the air-conditioned room, the balcony was my happy place where I napped, worked, and soaked in the beautiful views for several hours. The hotel is surrounded and filled with live plants and trees, which made me feel relaxed and calm.

The staff was friendly, and our favorite experience was at the on-site spa. OMG! After a 44-hour flight that included a long layover in Seoul, we were in need of body maintenance. Chanel and Mayli took care of us and gave the best massages we've ever had! My facial was also relaxing and refreshing.

I also took a dip in the infinity pool overlooking the city, and we visited the high-end mall with more than 8 floors of shops, including Louis Vuitton and Gucci.

After our long flight and adjustments to the major time change, we ordered room service several times for our meals. Everything was delicious, especially their chicken wings.

This will be our go-to hotel for future trips to Singapore.

Cons:

N/A

2026-05-22 via Nuitee