Pan Pacific Orchard

Hotels
Pan Pacific Hotels & Resorts
9.2 (3200 reviews)
10 Claymore Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious amenities
Cons:
Room size could be better
Pressure of shower water

Categories

Cleanliness
9.26
The hotel is noted for being very clean, with well-maintained amenities.
Service
9.73
Service was consistently described as excellent and friendly across multiple reviews.
Location
9.27
Prime location with easy access to Orchard Road shopping and public transport.
Room Quality
8.72
Rooms are described as clean and spacious, but some found them slightly compact for the price.
Amenities
9.25
Amenities such as the pool, gym, and spa are praised for their quality and cleanliness.
Value for Money
8.71
The pricing is considered on the higher side but justified by the luxury experience.
Food and Beverage
9.26
Breakfast spread and in-room dining received positive feedback for quality and variety.
Overall Experience
9.43
Overall satisfaction was high, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience serenity in one of our 347 stylishly-appointed guestrooms and suites, each offering breathtaking views of either the enchanting terrace landscape or the vibrant cityscape.

Tropical Leisure Facilities
Indulge in our four unique terraces - Forest, Beach, Garden, and Cloud - each offering a sensorial tropical experience. Relax at the pool bar in one of our ten Beach Club Lofts, where sandy shores meet lush foliage for the ultimate beach holiday vibe.

Exceptional Dining and Wellness
Savour Mediterranean cuisine with a Peruvian twist at Mosella, sip on champagne at Florette, or enjoy all-day refreshments at Pacific Breeze. Pamper yourself at St. Gregory Spa with a wide range of treatments, and stay active at our indoor and outdoor gyms and pools.

Book now for an unforgettable stay at Pan Pacific Orchard, where luxury meets nature in the heart of Singapore's Orchard precinct.

Important information:

The property requires guests checking-in to be at least 18 years of age.

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Please note that the Pacific Club Lounge welcomes guests aged 12 years old and above.

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Please note that roll away beds, children's cots or cribs are subject to availability.

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Please note that rates to include a breakfast option are for 2 guests only. Breakfast for extra guests (child or adult) is available at additional charges (please refer to policies).

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Please present the same credit card used to guarantee your booking during check-in. Credit cards used for nonrefundable bookings must be presented at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3200 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
H
Holger couple de
10
Weltklasse
Pros:

Alles

2026-02-14 via Nuitee
J
Janet couple gb
10
A must stay whilst in Singapore
Pros:

Luxurious. Beautifully presented, so green. The staff were all very friendly and efficient, especially the manager Douglas.

Cons:

Nothing

2026-02-14 via Nuitee
A
aggelos family_with_children gr
10
2026-02-13 via Nuitee
R
RAYMOND couple fr
6
Agréable
Pros:

Vue

Cons:

Accueil

2026-02-13 via Nuitee
K
Kristina family_with_children lt
10
Overall, the experience was beyond expectations - simply out of this world. We would love to come
Pros:

We had an absolutely amazing stay at Pacific Orchard in Singapore. Everything about this hotel is simply breathtaking. The design and overall beauty of the property are truly mesmerizing — every corner feels elegant, luxurious, and thoughtfully created.

The pool area is unreal — easily one of the most stunning pool spaces we have ever seen. Everything throughout the hotel is exceptionally clean, well-maintained, and beautifully presented.

We stayed in a room with lounge access, and that made the experience even more incredible. The private breakfast was wonderful, with perfect variety and outstanding quality. The staff gave so much attention to detail and made us feel very special.

Every afternoon we could enjoy delicious food in the lounge, and in the evenings there were cocktails with snacks — and honestly, everything was on another level. The food quality was exceptional and truly stood out.

Overall, the experience was beyond expectations — simply out of this world. We would absolutely love to come back!

2026-02-13 via Nuitee
K
Kamilla family_with_children gb
9
2026-02-13 via Nuitee
B
Bernhard couple ch
10
Top-modernes Hotel mit Spitzenarchitektur
Pros:

Einzigartig modernes Hotel
Frühstücksbuffet
sehr ruhige Zimmer

Cons:

Zimmer sind sehr klein, auch Bad und WC
wenig Liegestühle am Pool

2026-02-13 via Nuitee
N
Ng family_with_children sg
6
Pros:

The room was great but the check in was slightly slow and lacking

Cons:

The after service response from the team is slightly lagging. I've been trying to reach the team but for 2 days to check on something but have not heard back.

2026-02-12 via Nuitee
R
Rizki couple id
9
2026-02-12 via Nuitee
S
stefan couple ro
10
Supeeb
Pros:

Hotelul este in 2025 cel mai frumos din lume

2026-02-12 via Nuitee
I
Ian family_with_children sg
10
2026-02-12 via Nuitee
E
Eszter couple hu
10
Pros:

Nagyon modern,szép és ápolt szálloda,közel a shopping központokhoz😊
Személyzet nagyon kedves és segítőkész

Cons:

Nem volt olyan

2026-02-12 via Nuitee
H
Herbert family_with_children at
10
2026-02-11 via Nuitee
G
gloria solo_traveller us
9
2026-02-10 via Nuitee
A
Anna solo_traveller na
10
Lux
Pros:

Everything

Cons:

Everything

2026-02-10 via Nuitee
U
Uwe couple de
10
Ein tolles Erlebnis für eine Nacht.
Pros:

Das Hotel wurde von uns wegen der außergewöhnlichen Architektur gewählt. Schon die Lobby „im Freien“, wirkt durch die imposante Höhe. Das Zimmer war gefühlt auch höher als breit oder lang - schon besonders. Das Frühstück war sehr lecker.

Cons:

Schade ist, dass man nicht mal zur 18. Etage in der Cloud Ebene schauen konnte, auch nicht, wenn die reservierten Veranstaltung vorbei sind.

2026-02-10 via Nuitee
J
Justyna couple pl
10
Pros:

Piękny hotel, bardzo wygodne łóżka, bardzo czysto, świetna lokalizacja!

2026-02-09 via Nuitee
L
Leonie extended_group ch
8
2026-02-09 via Nuitee
D
Diana couple nz
9
Only stayed overnight but it was very much appreciated stop
Pros:

absolutely beautiful hotel, great pool and view

Cons:

Room service quite slow

2026-02-09 via Nuitee
U
Ursula couple au
10
Loved it and will return to property soon
Pros:

Location great wish they had Alla Cart for breakfast

Cons:

Light switches in room could be illuminated
Very hard to read shower a bit weak

2026-02-09 via Nuitee