Fairfield Inn Colorado Springs Air Force Academy

Great stay! The location of Fairfield Inn Colorado Springs is perfect—close to restaurants, shopping, and amazing mountain views. The rooms were spotless and well-maintained. Breakfast was fresh, with good options for both kids and adults. Highly recommended!

Staff was friendly. Hotel needs some upgrades including getting rid of that carpet on the 1st floor. Parking was good. Care package upon arrival was a nice touch. Bathroom was in good condition.

nothing was special about the property. Based on the fact google had a good review i excepted that which will never happen again. Homeless people were hanging around the parking lot. I never ate the food down stairs cause it looked gross. I should have known what the property was like when i step into the elevator and it was dirty. In our bath room the tile was broken and the grout was missing. Base on what this property. Ill never stay at another Fairfield Inn.

A beautiful room, clean, helpful and polite staff.

WISHED I DIDN'T STAY HERE!!
1. Hidden Parking Fee -- not listed in the confirmation's summary of charges that I printed when I made my online reservation on the Marriott website. General Manager "Adrian" refused to reverse this unexpected hidden charge when I discussed it with him and showed him my printed confirmation.
2. HVAC -- AC did not work. I turned setting down from originally set "68 degrees, cool, auto" to "66 degrees, cool, high fan" and left several hours for a meeting. Returned to room still warm, stuffy, stale.
3. Smell -- room had a stale, funky, offensive odor
4. Burned out bulb -- lamp by bed had a burned out lightbulb. Fortunately I did not need to use the desk and was able to swap it with the desk lamp's lightbulb.
5. Breakfast -- mediocre at best. Poor selection. Poor quality. Don't waste your time, just eat out.

2 positives:
room was clean
guy at the check-in desk in the evening was pleasant and helpful

Unless you really need this exact location, DO NOT STAY HERE! There are many other nice, reputable hotels and Airbnb's in Colorado Springs to choose from!

Note that this is not a Marriott corporate property. It is "operated under a license agreement" by Aimbridge.

Our room was nice but not well insulated for sound and was right across from the elevator. The elevator worked about 40% of the time we went to use it. The staff was very friendly and the breakfast spread was nice.

We did not stay here and canceled the reservation on 8/15 because of confusion on which Fairfield we were staying. I was told we would be charged a cancellation for one night, but I have not received credit for the other two nights, which were prepaid. Neither Fairfield or Hotels.com have given us any good customer service. Very displeased.

Pretty standard updated Fairfield, though the elevator was out of service both days I stayed there. The breakfast was also your basic free hotel breakfast. Friendly front desk staff and the location was very close to many restaurants and shops with easy access to the highway.

The property over all was okay. The bed was lumpy . I cannot believe they have the nerve to charge for parking. Are you kidding me! And then on top of that a sign is posted that says if your car is broken into they are not responsible. Okay fine but then you should not charge to park in the parking lot. It seems so greedy.

Management was very rude. As I was waiting to checkin, another guest was informed that they were out of coffee. No in-room coffee service. Three other customers were in the very small, dirty lobby talking about diarrhea, laughing and carrying on in very loud voices. Not only is the hotel, if it can be call that, located in a parking lot behind a car wash, it is so far from the road, no one can see it! Probably their plan since it’s such a mess. No one driving by would ever consider staying here. The place is a dump. Do not waste a dime on this place. Simple awful.

We stayed at this hotel as a part of our big road trip for the summer. The hotel was clean and well taken care of. Timothy, at the front desk, was very courteous, professional, and very nice.

Close to Relative in the area.

did appreciate the hotel staff’s ability to make it easy
did not really like the field that it was a Old hotel based on the feeling of the hallways and doors

When we arrived, there were six people in line waiting to check in and only one person at the service desk. I checked over the room when we first arrive after reading several negative reviews. The bathtub had a peachy orange mold that look like they had tried to cover it with white caulking. Pretty sure Tilex would’ve taken care of it. The bath tub had chunks of missing porcelain and some cracked tiles. The wallpaper look like it needed to be replaced. The king size bed had been made with sheets that were much too small. They barely hung over the edge 3 inches so after you got in bed, you had to move clear to the middle to get enough sheet to cover up with. The bed was also made so that you couldn’t pull the covers up to your shoulders. I had to get out of bed and completely pull the comforter and sheet out from under the mattress. The ice machine on the first floor was broken. There was no ice machine on the second floor, where we were staying. Although we did find out there was an ice machine on the third floor the next day. They do serve a hot breakfast with eggs, oatmeal, and French toast and yogurt. They serviced the room every other day, but you will need to go hunt someone down for extra washcloths, towels or coffee in between time. We stayed in a King suite that had a sitting area with a sofa, desk and an extra TV. The mattress was very uncomfortable and so was the sofa.

The service was exceptional. My flight was delayed coming in and my room was held for me and my fiance was allowed to check in before I arrived with the card that was on file. I want that to be very clear! But this building and amenities is in dire need of an upgrade. My shower head sprayed in all directions and the breakfast was not up to par compared to two of the neighbor hotels that we have stayed at previously. There is definitely value in getting an upgrade. Thank you and look forward to see what they decide to do.

Room smelt like dirty feet. Other than that, it was OK.

I guess I had high expectations for a Marriott Fairfield. Bed was not very comfortable, TV very small compared to other brands.. I have stayed at other Marriott hotels and they were better suited for my needs. I may just have to stick to Hilton when I travel here again.

Easy parking, walkable, dining options and quiet

I had a reservation I thought for two rooms from Expedia. Upon arrival the desk clerk said I only had one. I showed her the email and she said yes you do ,but there was only one reserved. Anyway, I now have three charges on my credit card, for three rooms when I only had two.