Washington Inn

Hotels
Choice Hotels International
7.6 (100 reviews)
495 10th St , Oakland , US

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
ATM/banking
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Helpful staff in some instances
Convenient location
Old world charm
Quiet environment
Cons:
Unprofessional staff
Cleanliness issues
Safety concerns
Poor value for money
Deceptive charges for parking
Limited breakfast options

Categories

Cleanliness
2.5
Multiple reviews indicate a lack of cleanliness with consistent mentions of dirtiness and unpleasant odors.
Service
3
Service received mixed feedback with a notable number of guests experiencing unprofessional and hostile interactions with staff.
Location
5
The hotel seems to be in a convenient location but reviews frequently mention concerns about safety and misleading information regarding parking.
Room Quality
3.5
Some guests found historic charm in the building, but many noted dated fixtures, smells, and general lack of maintenance.
Amenities
4
Guests appreciated some amenities like the lobby piano, but overall feedback shows disappointment with breakfast options and elevator capacity.
Value for Money
3.8
Guests generally felt the experience did not meet their expectations for the price point, especially with additional charges and problems highlighted.
Food and Beverage
3.5
While some guests found food options within walking distance, the hotel's own breakfast service was frequently criticized for its lack of variety.
Overall Experience
3.2
Most reviews reflect a negative overall experience with several guests voicing regret and stressing they would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 22:01

Property Description

Complimentary Amenities and Services
Enjoy complimentary wireless internet, banquet hall, and continental breakfast daily.

Elegant Dining and Room Service
Visit Seison Restaurant and Bar for delicious meals and make use of in-room dining.

Convenient Facilities
Utilize the business center, conference space, and self parking options available.

Book your stay at Washington Inn for a centrally located experience in Oakland, just minutes away from popular attractions.

Important information:

* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

See all policies

Location

Guest Reviews

7.6
Based on 100 reviews
Cleanliness: 2.5
Service: 3
Location: 5
Room Quality: 3.5
Amenities: 4
Value for Money: 3.8
Food and Beverage: 3.5
Overall Experience: 3.2
J
Jonathan
6
Tolerable Stay...
Pros:

There was a particular smell once I entered the building. Somehow was even stronger, if not different once I got to my room. The area was nice, considering Oakland's reputation. But since it was in the downtown area, it was easy to settle in. Being close to the bus and bus system was benefiting. Not a wide range of restaurants though. Or at least some that stay open past a certain time. I suppose that's because of the homeless people in the area. But not at many as other say there are.

Overall, if you manage to keep to yourself and go about your business, you can have a good time residing in there for a night or two.

2025-01-29 via Nuitee
L
Lindsey family
8
Pros:

The property is old but beautiful. The staff was very friendly and helpful since there was a little trouble with check in.

2024-12-02 via Nuitee
J
Jennifer friends
4
Pros:

I wanted to stay in a non-chain independent hotel. Unfortunately, this hotel has not been maintained in years. Missing paint, ancient elevator, very old fixtures, very old rugs, no proper bathrooms (sinks in the bedroom), not even glasses (plastic or otherwise) in the rooms. There was only one staff person at the hotel (same person all day and night). She was great and helpful, but the situation was odd. Also, they said there would be breakfast (coffee and pastry), but there was never anything there despite the time in the morning. There was never even a place where it could have been ....

2024-11-26 via Nuitee
D
David
10
Pros:

Front desk was the best. One of the front desk team members was the host, the bartender and front desk. Hard working they should be glad to have such a great staff

2024-11-17 via Nuitee
L
LUYU
10
Pros:

Good Place to stay

2024-11-12 via Nuitee
J
John
10
Pros:

Great accommodations!

2024-10-20 via Nuitee
J
Jonathan
10
Pros:

The staff was helpful

2024-09-28 via Nuitee
A
Ana
6
Pros:

The room was ok but there was no view and the lights kept flickering on and off. I felt like I was in Santa Rita jail

2024-09-19 via Nuitee
T
Tony
6
Pros:

smelled like urine outside the building, no breakfast except pastry and coffee, no open bar except on Friday and Saturday

2024-08-08 via Nuitee
D
David
10
Pros:

Friendly staff, clean room and handy to public transport.

2024-08-04 via Nuitee
R
Rhea
10
The building is old and gorgeous!
Pros:

Awesome old
beautiful building, friendly staff, clean room and safe convenient location!

2024-07-29 via Nuitee
V
Verified traveler
4
What’s that smell?
Pros:

Wasn’t the worst — rooms were clean and it’s a cool old building. But there was this awful smell throughout the whole 3rd floor. I can’t really describe it, but if you are sensitive to smells this isn’t the place for you. Staff was nice. They seemed confused and it took a while for us to check in when we arrived around 10pm. My blanket had a burn hole in it that I noticed as soon as I walked into the room. It seemed clean, though, so I didn’t mind that. It also took a few tries sometimes to get the toilet to flush all the way.
I didn’t really mind any of that except for the smell — that really made the stay hard to enjoy.
Still, if you are just looking for a roof over your head for a few nights, Washington Inn does the trick.

2024-07-14 via Nuitee
J
John
8
Pros:

Everything great! However check out could be handled a little more professionally. Hotel receptionist was standing outside talking to a friend oblivious of what’s going on inside. A cleaning lady had to call her to come inside to assist me. Receptionist a little too loud and obnoxious. I’m sure I’m not the only one that mentioned this.

2024-06-01 via Nuitee
M
Michael
10
Pros:

.

2024-05-28 via Nuitee
A
Alexander partner
2
Pros:

I was terribly disappointed by the Washington Inn. The website indicates a charming old hotel with a restaurant, however in fact the restaurant is closed and the facility is old and in disrepair (patches in the carpet, doors from closet missing, scuffs all along the baseboards in the hallway). The bones of this place are amazing, however it is massively un-cared for. The staff were pleasant and helpful enough, though there was only ever one person on site. Breakfast was a coffee pump with dixie cups and muffins wrapped in plastic. The room smelled funny too (like industrial cleaner of some unrecognized variety). I ended up at the Graduate Berkeley for the same price and it was beyond charming with an awesome restaurant (Harry's) and a great cafe (Pointdexters), both which we received free drinks at as part of our stay. Amazing!

2024-02-08 via Nuitee
J
Jan
10
Pros:

The staff at the Washington Inn is amazing! Always so friendly and accommodating.

2024-01-05 via Nuitee
D
Dean
8
Catching Up With Friends.
Pros:

Here to a 3 concert at Fox Theater and enjoying catching up with friends who is staying here at The Washington Inn.

2024-01-01 via Nuitee
M
Michael
10
Pros:

I slept expeditiously sound the best Rest all year. I recommend facility

2023-12-31 via Nuitee
A
Ahad
10
Pros:

Good

2023-12-30 via Nuitee
J
Jennifer
10
Pros:

Breakfast was excellent

2023-11-14 via Nuitee