Red Roof Inn & Suites Irving – DFW Airport South

No airport shuttle provided.

The day of my visity the shuttle was not available, the hair dryer was broken I told on the reception and they never sent a replacement, wifi do not work properly in the room.

internet not to good. airport shuttle very goog

Pool supposed to be closed at 11pm not 9pm

It was easy to get to everything. It had a convenient store nearby restaurants nearby.

This hotel is by far thé worst experience I have ever had, and I stay in hotels often. I stayed the first night, checked in about 1am, the next morning extended the reservation and paid, no problem. The third day I did this and was told no I couldn't extend, that o had to check out, even though I had paid $86 already. I was told I had to leave for three hours. On the end, oi had to pay $20 more just to stay, making the total $106, for a room they charge $69.99 for, just to sleep. I've paid over $300 now for 3 nights and I couldve bought a week somewhere better. I feel like they are robbing and disrespecting me. and I need that $20 for gas. I work hard EVERY DAY, and these people are greedy jerks.

This hotel is by far thé worst experience I have ever had, and I frequent hotels. It's the second time I've been at this one. I stayed the first night, checked in about 1am, the next morning extended the reservation and paid,went to the desk to update my key, and no problem. The third day I did this and when I went to the desk, I was told "no I couldn't extend, that i had to check out, even though I had paid $86 already. I was told I had to leave for three hours. In the end, I had to pay twenty dollars more just to stay, making the total over a hundred for a room they charge less for, just to sleep. I've hundreds now for 3 nights and I couldve bought almost a week somewhere, or gotten a hotel in a better location, with better amenities, and more stars. better place, all around . I feel like they are robbing and disrespecting me. and I need that for gas. I work hard EVERY DAY, and these people are greedy jerks. This wasn't the policy the previous day, nor last time I stayed. It's just one miserable woman's way of being as unaccommodating as possible. If this is a policy, you should tell people before they ever get a room here. Because it is a ridiculous policy. If you want to rent rooms by the hour in between my 3 hour window of potentially checking out and back in, so bad, you should just go to a by the hour policy. Because that is about as much taste and class as you have anyway. I will be amazed if they returndeposit, and the "fee" for extending a day is outrageous!

Nice beds

when I first checked in, the room I was assigned was not ready. There were empty beer bottles from the previous guest, no sheets on the bed, and even roaches in the toilet. I went to the front desk to request a different room, and while I was given a new one, the sheets still looked dirty, the room smelled strongly of cigarettes, and the TV was not working — I wasn’t able to watch anything.

I did submit a complaint through the agent on Expedia and she was amazing and try her best to help me out with the room and was trying to help me get a refund .and after leaving the hotel for a few hours, I returned to find that clean sheets had been placed in the room, which I really appreciate.

This is a simple, no nonsense hotel. Provides basic services at a great value. It has a puck up from the airport as well. The staff is friendly and courteous.

Disgusting. No food. No coffee. Nothing. Should not be in business

The room we had the tv was cracked so we couldn’t really watch tv we just sat up and talked

Yes

It was clean and quite and in a good area

Bed not very comfortable. Floor very dirty

Well maintained and courteous staff

Wouldn’t recommend

they did not want to clean the room, the AC was not working and they did no want to change our room for a better one or at least one with a good ac.
terrible experience.
Please you should never make a reservation at this hotel, NEVER.

last minute stay after cancelled flight at DFW. hard to beat for the price, but understand that this is a budget hotel.

This room was very disgusting. I didn’t sleep, I sat on the table. Until check out