Comfort Inn & Suites Middletown - Franklin

Hotels
Comfort
7.8 (376 reviews)
6575 Terhune Drive , Middletown , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Value for money
Cons:
Uncomfortable beds
Some cleanliness issues
Slow check-in process
Breakfast could be improved

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some indicated issues such as a bad smell and dirty comforters.
Service
8.41
Multiple comments highlighted friendly and helpful staff, contributing positively to the overall experience.
Location
8.45
Convenient location close to restaurants mentioned favorably in several reviews.
Room Quality
6.9
Some guests reported uncomfortable beds and issues with smell, impacting the perception of room quality.
Amenities
7.93
Guests enjoyed the breakfast and pool amenities, although some had specific complaints.
Value for Money
7.89
Many reviews reflected good value for the price, despite some negative aspects.
Food and Beverage
7.44
Breakfast received mixed reviews with some liking it and others finding it lacking.
Overall Experience
7.91
Overall, guests expressed that they appreciated the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:56

Property Description

Convenient Location
Located in Middletown, just a short distance from Kings Island and Cincinnati Zoo, Comfort Inn & Suites Middletown - Franklin offers a prime spot for exploring the area.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. Relax in the indoor pool or utilize the 24-hour front desk for all your needs.

Business-Friendly Services
With a business center on-site, as well as vending machines for snacks and drinks, Comfort Inn & Suites Middletown - Franklin caters to both leisure and business travelers alike.

Book your stay now at Comfort Inn & Suites Middletown - Franklin for a comfortable and convenient experience.

Important information:

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 376 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
K
Keith couple us
10
2026-04-25 via Nuitee
M
Mark solo_traveller us
9
2026-04-25 via Nuitee
Z
Zhou family_with_children ca
9
2026-04-25 via Nuitee
S
Sam solo_traveller us
8
2026-04-14 via Nuitee
R
Robert C family_with_children us
10
2026-04-04 via Nuitee
K
Kelly couple ca
5
It was just ok for an overnight stay
Pros:

The location was fine
Staff pleasant

Cons:

Tons of air freshener used
Old carpet on floors
Pool was out of order

2026-03-27 via Nuitee
D
David solo_traveller us
7
The staff was very helpful. The room was worn.
2026-03-24 via Nuitee
M
Materan family_with_children us
10
2026-03-16 via Nuitee
C
Cameo family_with_children us
6
2026-03-14 via Nuitee
M
MANFREE solo_traveller us
6
2026-03-14 via Nuitee
L
Louanne family_with_children us
8
Pros:

The manager was exceptionally friendly and helpful. The breakfast was really good. The beds were super comfy.

Cons:

The bathroom could've used a deep clean. The shower curtain and liner needed to be washed.

2026-03-13 via Nuitee
B
Brandi solo_traveller us
1
I left early and I didn't get a refund. I'm pretty pissed off about it. I will never stay there again. I would s
Pros:

It was clean and close to where I needed to be

Cons:

They advertise that they had a pool nowhere on the website did it say it wasn't up and running? The only reason that we rented the room for two days was because of this

2026-01-22 via Nuitee
J
James couple us
8
8 out of 10
Pros:

Clean room

Cons:

Better breakfast

2026-01-21 via Nuitee
M
Mikal couple us
10
2026-01-21 via Nuitee
D
Dan solo_traveller us
7
2026-01-19 via Nuitee
B
Benjamin solo_traveller us
8
2026-01-19 via Nuitee
T
Twana couple us
8
Short
Pros:

Proximity

2026-01-19 via Nuitee
M
Martin family_with_children us
9
Pros:

My children enjoyed the breakfast bar. Room was clean. Very nice staff.

Cons:

After the first night, 1 of the key cards stopped working. Wasn't a big deal, we had the other card. They the day we were leaving, that last card didn't work. Could be a 24hr card use thing.

2026-01-18 via Nuitee
E
Elizabeth couple us
9
2026-01-13 via Nuitee
P
Pamela family_with_children us
9
Pros:

Clean and safe

2025-12-31 via Nuitee