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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Concierge service
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Hotel Windsor, established in 1883, seamlessly blends classic elegance with modern amenities. Each spacious room offers cable TV, high-speed internet, luxury bathrobes, and a customizable pillow menu.
Central Location
Conveniently situated in Melbourne CBD, guests are just minutes away from premier shopping, dining, and public transportation. The hotel's proximity to iconic landmarks like the Princess Theatre and Parliament Train Station makes exploring the city a breeze.
Historic Charm
As a Melbourne landmark with 19th-century decor and high ceilings, The Hotel Windsor exudes timeless charm. Indulge in exquisite dining at One Eleven and experience a piece of history at The Cricketers Bar. Book now for a truly unforgettable stay at The Hotel Windsor.
Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.48% charge when you pay with an American Express, Diners Club or JCB credit card.
Please note that there is a 1.76% charge when you pay with a Union Pay credit card.
Please note that this property is strictly nonsmoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
So disappointed. The bed was uncomfortable the room was small. I could feel the springs in the mattress. The shower was terrible. Very ordinary and I will never stay again
All of the above
Location was great, near the Princess theatre
Which is why I booked it
Only complaint is the hot water to the shower head didn't get hot , had it running for ages & it stayed cold, the hot water to the bath tap did work & ended having to have a bath which is very hard for me as I struggled to get out due to bad knee's
I also couldn't work out how to use the tv
Would turn on but had no signals & no matter what button I used would not get any channels
So gave up in the end
Easy walk or tram ride to everything
My sister and I came to Melbourne for 1 night to see a show at the Princess Theatre and loved staying at the Windsor for their High Tea, breakfast, location everything about The Windsor was excellent, our room was amazing and the staff were so friendly
We couldn’t fault anything about the hotel
The location
Very dusty, the chandeliers in the entrance were thick with dust. Generally a little faded.
Location - that was it!
Rooms were old, bathroom antiquated! Bed uncomfortable, air conditioning - poor.
Staff were pleasant and helpful.
A grand old hotel with lots of character. The room was spacious & very comforable bed.
Great location in the city with free local trams
The shower over the bath was abit awkward for my older husband
Phoned switchboard 3 times to place an order for in room dinner..never answered..my phone doesn't like qr codes and could place my order electronically..there is no in room paper menu..in the end I had to physically go down to front desk and had to wait while the only staff member on duty completed something on their computer before even acknowledging me..food quality ok disappointing for a 5star venue and the food was lukewarm..obviously been sitting after cooking..not a standard I expected
The character and history and the wonderful public spaces where you can sit and watch the world go by. The location of course is great. The size of the room was very good.
Getting in and out of the shower over the bath, but it's a minor quibble.
Very welcoming
Nothing
Gorgeous comfortable experience, with fabulous decor, great facilities and a wonderful breakfast.
The staff are all very young and inexperienced. None are native English speakers and none seem to be interested in making guests feel welcome (I watched several people arrive to check-in who were greeted by the words "your ID please" in response to them saying hello and giving their name to the person behind the reception desk). This is exactly what happened to me. Perhaps the reception staff can actually be trained to greet the customer by name, and then go on to ask to see their ID.
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