The Hotel Windsor

Hotels
8.6 (4569 reviews)
111 Spring Street , Melbourne , au

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent room conditions
Elevator issues

Categories

Cleanliness
7.86
Multiple mentions of old or inadequate room conditions, including unpleasant odors and pests.
Service
9.33
Staff are frequently described as friendly and helpful.
Location
9.37
Repeated positive comments about the proximity to key attractions and transport.
Room Quality
7.82
Inconsistent room quality described, including old furniture and some issues with the room condition.
Amenities
8.35
Mention of lacking features like mini fridges and inconsistent elevator service.
Value for Money
8.31
Overall reasonable but mixed due to amenities and room quality.
Food and Beverage
8.86
Positive experiences with food quality at the dining area, but few mentions overall.
Overall Experience
8.93
Despite several issues, many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Luxurious Accommodation
The Hotel Windsor, established in 1883, seamlessly blends classic elegance with modern amenities. Each spacious room offers cable TV, high-speed internet, luxury bathrobes, and a customizable pillow menu.

Central Location
Conveniently situated in Melbourne CBD, guests are just minutes away from premier shopping, dining, and public transportation. The hotel's proximity to iconic landmarks like the Princess Theatre and Parliament Train Station makes exploring the city a breeze.

Historic Charm
As a Melbourne landmark with 19th-century decor and high ceilings, The Hotel Windsor exudes timeless charm. Indulge in exquisite dining at One Eleven and experience a piece of history at The Cricketers Bar. Book now for a truly unforgettable stay at The Hotel Windsor.

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.48% charge when you pay with an American Express, Diners Club or JCB credit card.
Please note that there is a 1.76% charge when you pay with a Union Pay credit card.

Please note that this property is strictly nonsmoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4569 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.93
K
Kate • couple • au
8
Pros:

Everything about our room.! Except our room was very stuffy as the air con wasn't on and
we couldn't put our air con.on.Rang reception.Maintenance guy was there straight away.Remote just needed a new battery.He was very pleasant.

Cons:

The staff were too serious when we checked in and out!!

2026-02-14 • via Nuitee
D
Deirdre • extended_group • au
10
Pros:

I loved staying in a piece of history

Cons:

Elevator was a bit scary, we got stuck in it once luckily only for a short while

2026-02-13 • via Nuitee
N
Nicolas • couple • bo
7
2026-02-13 • via Nuitee
R
Rob • couple • au
7
2026-02-12 • via Nuitee
R
Robert • couple • au
8
Classic Old Hotel
Pros:

Classic older hotel. Large rooms. Helpful staff.

Cons:

Not having separate shower. Climbing in the bath was not good. Hot water in shower weak and not consistent.
However, as it is an old hotel I did expect some issues.

2026-02-12 • via Nuitee
T
Tatsuhiko • family_with_children • jp
10
2026-02-11 • via Nuitee
K
Kevin • couple • au
10
A hotel with style and class in an excellent location especially for attending musicals at nearby theatres.
Pros:

Classy hotel in an excellent location. Room was superb with plenty of space, a very comfortable bed combined with excellent facilities. The Cricketers bar had a great cocktail special.

Cons:

Nothing

2026-02-11 • via Nuitee
K
Kelly • couple • au
8
Pros:

Location and original heritage feel

2026-02-11 • via Nuitee
A
Anne • solo_traveller • au
8
Location perfect for my needs.
Pros:

Presentation

Cons:

The shower over the bath

2026-02-11 • via Nuitee
J
Jonathan • family_with_children • gb
2
Good location but a the interior is very tired and drab. This is a hotel that is stuck in the 1930s
Pros:

Location was good and provided easy access to the city. Exterior of the building is impressive and grand

Cons:

Very dated interior. Drab colours old carpets. Not super clean. Staff poorly trained and barely spoke english. Lifts were out of order for the entirety of our stay. Restaurant, bar and other common areas dreary.

2026-02-11 • via Nuitee
L
Linda • couple • au
7
Well located, good price but very tired and needs a major renovation. A faded grande dame.
Pros:

The location is excellent, can’t be beaten in the Paris end of Melbourne. The history is wonderful.

Cons:

The hotel is comfortable, clean but very soft furnishing frayed and dirty. The room air conditioner pumped out hot air and the power sockets are loose and not USB friendly.

2026-02-11 • via Nuitee
B
Beach • couple • gb
10
Excellent value for money!
Pros:

We loved this hotel! We were so impressed from the moment we stepped inside and saw how beautifully it was decorated for Christmas . We loved the old fashioned charm and stunning staircase. The a la carte breakfast was included and was delicious and the service and food were impeccable. The Cricketers Arms was part of the hotel and we enjoyed the vibe in there.

Cons:

Nothing

2026-02-11 • via Nuitee
B
bymy141 • Couples • Mijdrecht
2
Dirty. Long overdue maintenance.
Pros:

This hotel is suffered from long overdue maintenance, deferred maintenance, dirty, filthy carpets, walls, elevators.

Ancient, broken, damaged furniture, etc.
Simply carpet cleaning, daily cleaning of elevators, furniture and all seems too much.

A little granola with a slice of toast and jam in the morning? That’s 2 meals sir, you have to pay extra. No jam, no butter, nu fruits.

The room AC is a knob to control fan speed, not the tempo. There is a constant humming in the room, even when the AC is off.
2 elevators for many rooms on 3 floors and 1 has been broken for days. The TV is 17 years old, no streaming.

All and all, if this was a budget hotel than there was still no excuse for not cleaning the facilities!

2026-02-10 • via Tripadvisor
R
RebekahPark • solo_traveller • au
7
2026-02-10 • via Nuitee
D
Deborah • couple • au
9
2026-02-10 • via Nuitee
J
Jessie • couple • au
8
Lovely stay very convenient to entertaining
Pros:

Great location to theatre.

Cons:

It’s very outdated. I know it’s old but probably due for a little face lift

2026-02-10 • via Nuitee
A
allan • solo_traveller • au
7
2026-02-09 • via Nuitee
M
Murray • couple • au
7
Olde world charm, close to everything in Melbourne.
Pros:

Old world charm and located close to everything. Quiet at night. Good breakfast available. Room was comfortable and a big bathroom. Air conditioning coped with 45 degree days. Easy walk to the Australian Open tennis.

Cons:

Could do with some maintenance attention. Carpet in lifts and bar needs replacing or a serious clean. Did not have a coffee or tea cafe. Lots of people at cafe across the road so there is scope there.

2026-02-09 • via Nuitee
J
Jessy • extended_group • nz
10
Beautiful stay, central and historic.
Pros:

The place is beautiful, the room i picked was beautiful, and looked even better in person, the staff were lovely and i was given a gift for staying on my wedding weekend, they let us take some photos in the hotel, even though we didnt book our wedding there. Very central and easy access to trains and the city.

Cons:

I had to pay an extra $50 once i got to the property. It might have been in the fineprint and i didn't read it lol. Was okay, is what it is kind of thing

2026-02-09 • via Nuitee
C
Coral • couple • au
9
2026-02-09 • via Nuitee