The Hotel Windsor

Hotels
8.6 (5508 reviews)
111 Spring Street , Melbourne , AU
+61 3 9633 6000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent room conditions
Elevator issues

Categories

Cleanliness
7.86
Multiple mentions of old or inadequate room conditions, including unpleasant odors and pests.
Service
9.33
Staff are frequently described as friendly and helpful.
Location
9.37
Repeated positive comments about the proximity to key attractions and transport.
Room Quality
7.82
Inconsistent room quality described, including old furniture and some issues with the room condition.
Amenities
8.35
Mention of lacking features like mini fridges and inconsistent elevator service.
Value for Money
8.31
Overall reasonable but mixed due to amenities and room quality.
Food and Beverage
8.86
Positive experiences with food quality at the dining area, but few mentions overall.
Overall Experience
8.93
Despite several issues, many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Luxurious Accommodation
The Hotel Windsor, established in 1883, seamlessly blends classic elegance with modern amenities. Each spacious room offers cable TV, high-speed internet, luxury bathrobes, and a customizable pillow menu.

Central Location
Conveniently situated in Melbourne CBD, guests are just minutes away from premier shopping, dining, and public transportation. The hotel's proximity to iconic landmarks like the Princess Theatre and Parliament Train Station makes exploring the city a breeze.

Historic Charm
As a Melbourne landmark with 19th-century decor and high ceilings, The Hotel Windsor exudes timeless charm. Indulge in exquisite dining at One Eleven and experience a piece of history at The Cricketers Bar. Book now for a truly unforgettable stay at The Hotel Windsor.

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.48% charge when you pay with an American Express, Diners Club or JCB credit card.
Please note that there is a 1.76% charge when you pay with a Union Pay credit card.

Please note that this property is strictly nonsmoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 5508 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.93
J
John • couple • au
7
2026-10-14 • via Nuitee
A
Attilia • couple • au
10
We had a great time at the Windsor. Our room was beautiful and so comfortable, they staff were friendly and accommodatin
Pros:

Beautiful room which was clean, presented well and felt like a home.

Cons:

Nothing.

2026-10-14 • via Nuitee
A
Anton • solo_traveller • au
10
Cons:

One irritation was having to pay for an additional pastry at breakfast

2026-10-14 • via Nuitee
S
Stephanie • couple • au
8
Great location for an overnight stay in Melbourne's theatre district.
Pros:

The hotel is in a great location for the theatre district, most within a 5 minute walk. It's also very easy to get to on public transport. The room was spacious and well equipped for our short stay and the bed was comfortable.

2026-10-14 • via Nuitee
E
Elizabeth • extended_group • au
8
Pros:

Location and history

Cons:

The bar. Expected a nice lounge area for quiet drink not a blokey pub!

2026-10-14 • via Nuitee
A
Anthony • solo_traveller • nz
10
Pros:

Upgraded room was much appreciated.

Cons:

All good

2026-10-14 • via Nuitee
L
Leo • couple • au
6
Bit overrated, but ok.
Pros:

A nice place in more than one way

Cons:

The room truly is last century and the bathroom isn’t great

2026-10-14 • via Nuitee
J
Jeff • couple • au
9
2026-10-14 • via Nuitee
C
Claudine • couple • au
4
Cons:

The breakfast service was incredibly slow. The floor manager told me because she was speaking with someone from the 'historical society' who walked in from the street snd she did not attend to guests. The valet parking service left the car unlocked with windows down unattended yet stated he could see the vehicle from behind his desk inside the hotel.

2026-10-13 • via Nuitee
K
Keeley • solo_traveller • au
8
2026-10-13 • via Nuitee
D
Don • couple • au
9
2026-10-13 • via Nuitee
S
Stewart • couple • au
7
2026-10-12 • via Nuitee
J
Joseph • couple • au
10
A wonderful breakfast and a very comfortable room.
2026-10-12 • via Nuitee
D
Duncan • couple • au
7
Fine
Pros:

Staff were helpful. Breakfast was fine.

Cons:

Bar was closed for refurbishment for a few days and you couldn't have dinner without using room service or going out.

2026-10-12 • via Nuitee
C
Caroline • couple • au
9
2026-10-12 • via Nuitee
R
Ruth • couple • au
8
The Windsor our hotel of choice when staying in Melbourne
Pros:

We usually stay at The Windsor when in Melbourne, great location, the rooms are traditional but a good size and great value.

Cons:

Breakfast time was very disorganised and the staff seemed to be quite lacking.

2026-10-12 • via Nuitee
S
Sarah • couple • au
9
2026-10-12 • via Nuitee
T
Tyrrell • solo_traveller • au
9
Pros:

The building, the history, clean, great staff, location

Cons:

Can't open a window

2026-10-11 • via Nuitee
K
Katie • couple • au
9
2026-10-11 • via Nuitee
J
Julia • family_with_children • es
10
Pros:

Muy cerca de todo. De lujo, y asequible.

2026-10-11 • via Nuitee