Holiday Inn Express Wilkes Barre East by IHG

Hotels
•
Holiday Inn Express
7.5 (392 reviews)
1063 Highway 315 , Wilkes Barre , US
+1 570-825-3838

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds/rooms for sleep
Friendly, helpful staff
Good breakfast options
Convenient location (near Route 81 / casino)
Pool heated and welcoming lobby
Cons:
Cleanliness and bathroom issues (mold, stains, hair)
Rooms small/tight and in need of repairs
Hot tub/spa sometimes closed for repairs
Taxi/charge dispute reported
Winding/overgrown drive with limited visibility

Categories

Cleanliness
5.5
Multiple guests reported cleanliness problems (bathroom mold, orange stains, hair on floor, at least one 'room not clean'), indicating below-average cleanliness and need for repairs.
Service
9
Staff repeatedly described as friendly, helpful and efficient at check-in; a few isolated service issues (unable to fix TV, taxi booking dispute) but overall strong positive sentiment.
Location
8
Location praised as convenient (close to Route 81, easy to get to, near casino), though several mentions of a narrow/windy, overgrown drive that affects visibility.
Room Quality
7
Beds are consistently praised as very comfortable, but rooms noted as tight/small and some reviews describe worn fixtures and needed repairs.
Amenities
7.5
Amenities include fridge/coffee machine and a pleasant heated pool; however hot tub/spa closures and intermittent pool/spa maintenance lowered scores for some guests.
Value for Money
7
Many guests felt it was good value for an overnight/stay (close to destinations/casino), but incidents like a taxi overcharge and some dated/needed repairs reduce perceived value.
Food and Beverage
8
Breakfast generally received positive comments for variety and quality, though several guests asked for more frequent refills and greater menu rotation.
Overall Experience
8
Overall guests report comfortable, restful stays with welcoming lobby and helpful staff, balanced by some maintenance and cleanliness issues—resulting in a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Amenities
Located in Wilkes-Barre, Pennsylvania, the Holiday Inn Express Wilkes Barre East offers a comfortable stay with a complimentary breakfast and high-speed internet access in every room.

Well-Equipped Rooms
Each room is equipped with convenient amenities such as a coffee maker, microwave oven, and mini-refrigerator. Guests can also enjoy cable TV, in-room movies, and video games for entertainment.

Fitness Center and Nearby Attractions
Stay active at the on-site fitness center or explore nearby attractions like the Mohegan Sun Arena, Mohegan Sun Casino, and the historic downtown of Wilkes-Barre, all just a short distance away.

Book your stay at the Holiday Inn Express Wilkes Barre East for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

7.5
Based on 392 reviews
Cleanliness: 5.5
Service: 9
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
J
Jessie • family_with_children • us
10
Great stay, very clean with friendly staff. Would recommend
Pros:

Very clean! Very friendly staff.

2026-11-07 • via Nuitee
S
Stephen • couple • us
9
2026-11-03 • via Nuitee
G
Gregg • extended_group • us
10
2026-10-30 • via Nuitee
C
Curtis Denoux • family_with_children • us
9
Pros:

The bed was super comfortable, breakfast offered a lot of good options.

2026-10-26 • via Nuitee
O
Oren • couple • il
7
Pros:

**Liked:**
The beds were comfortable and clean. There was bottled water waiting for us when we checked in, plus a fridge and a small coffee machine in the room.

Cons:

Also, at checkout we booked a taxi to the airport through the hotel and were told it would cost $85. The driver said the fare was $85, but when I checked my credit card statement, I saw I had been charged $110!

Also, at checkout the hotel booked us a taxi to the airport through a company it works with, and we were told it would cost $85. The driver said the fare was $85, but when I checked my credit card statement, I saw I had been charged $110!

2026-10-26 • via Nuitee
S
sagiv • couple • il
6
Pros:

צוות עוזר לכל בקשה

Cons:

מקום ישן ולא מתוחזק דרוש בחדר הרבה תיקונים בסיסיים

2026-10-25 • via Nuitee
J
Jay • family_with_children • cz
9
Great night's rest
Pros:

Comfy beds, warm pool, and yummy cinnamon rolls made for a pleasant night. Hot tub down for repairs but the pool temp was so pleasant we didn't miss it. Lobby filled with fall decorations so welcoming.

Cons:

The little narrow windy drive up to hotel from main Street is overgrown, just take it slow, you'll be fine. I think makes hotel quieter than on the main drag. The room was tight for walking space and difficult for my 4 people to sit to eat in.

2026-10-25 • via Nuitee
D
Debbie • couple • us
5
Disappointing compared to other HI expresses I’ve stayed at.
Pros:

Staff friendly, bed and pillows comfortable, breakfast ok.

Cons:

It’s looking a little run down. bathroom had orange goo spots on ceiling and a dripping bathtub with an orange stain and there was some mold in the tub. It smelled musty in the bathroom.

2026-10-21 • via Nuitee
L
Lena • couple • us
7
2026-10-21 • via Nuitee
J
Joanna • couple • us
9
2026-10-19 • via Nuitee
D
David • family_with_children • us
5
Pros:

Lobby was inviting

Cons:

Room was not clean

2026-10-19 • via Nuitee
R
rafa • solo_traveller • us
5
2026-10-19 • via Nuitee
T
Thomas • couple • us
10
Clean and staff was extremely nice
Pros:

Very clean and up to date!

Cons:

We were by the elevator so there was some noise but not enough to bother us from sleeping!

2026-10-18 • via Nuitee
D
Dhaiana • extended_group • us
7
2026-10-13 • via Nuitee
E
Erika • solo_traveller • us
9
2026-10-13 • via Nuitee
M
Meghan • family_with_children • us
7
Pros:

The hotel was very nice and easy to get to

Cons:

The tv didn’t work in our room and the staff couldn’t figure out how to help

2026-10-11 • via Nuitee
B
Barbara • extended_group • us
8
2026-10-09 • via Nuitee
M
Michael • couple • us
8
2026-10-07 • via Nuitee
D
dave • solo_traveller • us
8
Nice place, I recommend.
Pros:

Met my expectations, one of the nicer HI Express I've stayed in.

2026-09-19 • via Nuitee
K
Kenyon • solo_traveller • us
9
Pros:

The staff was very friendly, the breakfast was good and so was the location. The bed was extremely comfortable.

Cons:

The road going up to the hotel was winding and the bushes/trees need to be trimmed visibility wasn't great.

2026-09-15 • via Nuitee