Embassy Suites Los Angeles - International Airport/North

Hotels
•
Embassy Suites Hotels
7.9 (3350 reviews)
9801 Airport Boulevard , Los Angeles , US
+1 310-215-1000

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very close to the airport / excellent location
Spacious and attractive rooms (some described as exceptional)
Clean rooms reported by many guests
On-site shuttle to the airport (when operating)
Helpful staff interactions in some cases (late check-out, friendly desk staff)
Nice inside atrium / pleasant common areas
Cons:
Multiple reports of rude or unhelpful staff and shuttle misinformation
Billing issues / overcharging and hidden fees requiring credit card disputes
Shuttle delays and inconsistent schedule causing missed flights
Broken amenities reported (hot tub, TVs) and limited bar hours
Inconsistent cleanliness for some rooms (dusty vents, cosmetic damage)
Basic/diminished breakfast quality and use of disposable serving items

Categories

Cleanliness
8.4
Mixed reports: many guests describe clean, spacious rooms while a few mention dust in vents, missing stucco and a dirty room; overall cleanliness is generally good but inconsistent.
Service
7.6
Inconsistent service: several guests report rude or unhelpful staff, shuttle misinformation and problems with billing, but some staff members provided helpful assistance (late check-out, friendly desk help).
Location
9.4
Strong positive: repeatedly praised for being very close to the airport and convenient for transit.
Room Quality
8.9
Generally positive: multiple guests called rooms spacious and exceptional, though isolated issues (broken TV, dented fridge) were reported.
Amenities
7.7
Mixed: hotel offers airport shuttle and common facilities, but guests reported problems (shuttle delays, broken hot tub, limited bar hours, no water in rooms for some).
Value for Money
7
Concerns about billing and hidden fees lower perceived value; however location and room size support reasonable value for airport travelers.
Food and Beverage
7.4
Breakfast described as basic and diminished in quality by several guests; some found it acceptable while packaging (disposable plates/cutlery) disappointed others.
Overall Experience
6.8
Overall mixed experience: excellent location and many good rooms are offset by service lapses, payment/charging problems and inconsistent amenities, leading to a below-target overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Suite-Style Accommodations
Conveniently located near LAX, Embassy Suites North offers spacious suites equipped with modern amenities like a coffee machine, flat-screen TV, and mini refrigerator. Enjoy stunning city views from select rooms for a truly luxurious stay.

Evening Manager's Reception and Business Facilities
Indulge in the nightly manager's reception at Embassy Suites and stay connected with free WiFi throughout the hotel. Take advantage of the meeting rooms and business center for any work needs during your stay.

Explore Nearby Attractions
Located just a short distance from the Staples Center, Manhattan Beach Pier, and Hollywood Park, Embassy Suites North provides easy access to top LA attractions. Don't miss out on experiencing the best of Los Angeles during your stay.

Book your stay at Embassy Suites North now for a luxurious and convenient experience near LAX!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 3350 reviews
Cleanliness: 8.4
Service: 7.6
Location: 9.4
Room Quality: 8.9
Amenities: 7.7
Value for Money: 7
Food and Beverage: 7.4
Overall Experience: 6.8
A
Antti • family_with_children • fi
7
2026-10-29 • via Nuitee
M
Marie Michèle • solo_traveller • ca
8
2026-10-29 • via Nuitee
D
Diana • couple • us
10
2026-10-29 • via Nuitee
R
Richard • extended_group • us
6
Pros:

Breakfast gone. Location done.

Cons:

I spoke to two different managers about being overcharged for my room. Both said they had remedy the situation. My credit card did not reflect that and I eventually needed to go straight to my credit card company. This is unacceptable.

2026-10-27 • via Nuitee
A
Andrea • solo_traveller • at
8
2026-10-25 • via Nuitee
C
Cynthia Lizette • family_with_children • mx
10
2026-10-25 • via Nuitee
D
Daguil • family_with_children • us
8
2026-10-25 • via Nuitee
秀吉 • couple • cn
9
Pros:

地理位置很好，早餐还行吧

2026-10-24 • via Nuitee
D
Douglas • couple • us
10
2026-10-22 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-22 • via Nuitee
O
oscar enrique • couple • cr
9
Pros:

La habitación fue excepcional

Cons:

Personal no era muy amable

2026-10-21 • via Nuitee
J
Julie • couple • us
6
2026-10-21 • via Nuitee
V
Veselina • family_with_children • no
7
2026-10-21 • via Nuitee
F
Felipe • extended_group • co
8
Pros:

Ubicación muy cerca al aeropuerto y tiene shuttle

Cons:

No ofrecen agua en las habitaciones

2026-10-20 • via Nuitee
C
Clifford • couple • us
6
Pros:

Breakfast quality has apparently diminished quite a bit.
Television worked AT TIMES.

Cons:

Television
Breakfast

2026-10-20 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-10-19 • via Nuitee
M
Melissa • family_with_children • au
3
Avoid
Pros:

No bell hoppers! For a “hotel” transiting to the airport, won’t everyone have luggages.. strange front staff too, when asked for trolley, said all gone, no idea where they are, & just blank expressions, no sense of hospitality or care- after staying in 5 hotels & heading off to our 7th, this was by far the worse..

Cons:

No assistance with luggage

2026-10-19 • via Nuitee
J
Jose • family_with_children • us
1
Rude service
Pros:

Location

Cons:

Hidden fees , ask for extra towels never got them and employees rude and very bad costume service

2026-10-19 • via Nuitee
H
Hannah • family_with_children • us
10
2026-10-19 • via Nuitee
C
CHIHIRO • family_with_children • jp
6
空港へのアクセス最高！
Pros:

空港から近い
スーツケースを預けてくれた、とても感謝しております

Cons:

朝食を食べたかったけれど出発が早いため、食べれなかった。

2026-10-18 • via Nuitee