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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Indoor pool
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Toilet with grab rails
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Higher level toilet
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Rooftop pool
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV in common areas
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in a stay at NH Collection Plaza Santiago, where a sophisticated ambiance meets top-notch facilities like an indoor pool, a modern gym, and an acclaimed restaurant.
Elegant Accommodations
Experience chic and non-smoking rooms adorned with stylish wooden furniture, floor-to-ceiling curtains, and a calming color scheme. Enjoy in-room comforts such as cable TV, minibars, and some with relaxing bath amenities.
Convenient Location
Situated just steps away from Costanera Center shopping mall and close to Tobalaba Metro Station, our hotel offers easy access to the city's attractions. Plus, with free WiFi and private parking, your stay is both seamless and enjoyable.
Book now to elevate your Santiago experience at NH Collection Plaza Santiago!
- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% nonsmoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
La habitación
el desayuno
Quarto legal
No app estava um valor na hora paguei outro, isso foi muito desconfortável
Ls habitación
Poco personal y no muy amables
Excelente localização. Café da manhã muito bom, porém com poucas opções sem gluten. Telão na recepção para assistir jogos da copa do mundo.
Solicitei quarto com 2 camas, chegamos antes da abertura do check-in, informaram que isso estava correto, deixamos as malas na recepção e saimos para retornar após os quartos estarem disponiveis. Para nossa surpresa, colocaram todas pessoas do grupo (a minha reserva) e mais 2 quartos com camas de casal. Sendo que estavamos em grupo de amigas. Foi possível trocar, porém nos colocaram em quarto em andar baixo, voltado para a avenida. Não tinha opção de menu de travesseiros. 3 travesseiros por cama, porém todos muito altos e fofos. Solicitei 2 travesseiros finos; trouxeram 1 no mesmo formato dos demais e informaram que não tinham outros.
Localizacao muito boa, fica a proximo a shooping, restaurantes, MUT , Sky Costanera, e o melhor tudo a pe. Facilidade para entrar e sair cidade de carro.
cafe da manha muito bom com muitas opçoes e variedades,
quarto confortavel,
tivemos problemas no cheking solicitamos por 3 x ( na reserva, pre cheking e cheking) quartos com 2 camas de solteiros e recebemos quarto de casal, um dos quartos tinha cama de casal e 1 cama de crianca. Depois de um longo tempo resolveram. Solicitei quarto superior com vista, mais minha vista foi da obra que estava ocorrendo ao lado. Para um hotel 5 estrelas a solucao do problema dos quartos demorou e gerou muita decepcao e frustacao em todo o grupo.
Resepsiyon da görevli bayan Personel in gelen misafirlere karşı davranışları malesef iyi değil yüzleri asık ve yardımcı olmuyorlar. Fatura konusunda sorun yaşadık. 19.06.2026 akşamı saat 21:30 da, görevli olan bayan hiç yardımcı olmadı.
Kahvaltı
Café da manhã, limpeza e localização ótima.
Todo, siempre que voy a Chile me hospedo en este hotel porque todo es maravilloso
O quarto não era bem limpo , banheiro bem antigo , café da manhã não muda , todos os dias igual
Localização excelente e café da manhã bom.
Ficamos em um quarto daqueles com porta interna "compartilhada", então a acústica fica bem ruim, sendo possível ouvir praticamente tudo que os hóspedes do quarto ao lado falavam... além de fazerem bastante barulho. Funcionários pouco atenciosos para um hotel com classificação de 5 estrelas.
La ubicación
Las camas
La ubicación del hotel es excelente, muy buen desayuno, las camas cómodas y el tamaño de las habitaciones están muy bien
la temperatura del agua de la pileta, estaba un poco fría y no resultaba agradable para meterse en invierno.
De tudo.
De nada.
Me encanta!!!
La ubicación
MARAVILHOSO, elogio pois além de muito conforto, localização maravilhosa, café da manhã muito bom tivemos um atendimento impecável. Um dos melhores hotéis que me hospedei!
Localizacao
Ducha ruim
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