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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in a stay at NH Collection Plaza Santiago, where a sophisticated ambiance meets top-notch facilities like an indoor pool, a modern gym, and an acclaimed restaurant.
Elegant Accommodations
Experience chic and non-smoking rooms adorned with stylish wooden furniture, floor-to-ceiling curtains, and a calming color scheme. Enjoy in-room comforts such as cable TV, minibars, and some with relaxing bath amenities.
Convenient Location
Situated just steps away from Costanera Center shopping mall and close to Tobalaba Metro Station, our hotel offers easy access to the city's attractions. Plus, with free WiFi and private parking, your stay is both seamless and enjoyable.
Book now to elevate your Santiago experience at NH Collection Plaza Santiago!
- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% nonsmoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
El hotel es muy acogedor, limpio, moderno, buen desayuno, excelente ubicación y la atención es excelente.
Lo cercano al shoping
No lo veo la habitación como 5 estrellas
Si
El acceso al estacionamiento deficiente no tiene acceso fluido
La atención fue muy cordial, el desayuno es MUY bueno y variado. Las habitaciones son amplias y cómodas. Las camas también. Los baños también son cómodos, la ducha es amplia y tener separado la ducha y el WC del lavabo es un plus. Los vidrios enormes en L son una maravilla para arreglarse a diario. La ubicación es excelente, estar junto a un centro comercial es MUY útil. Farmacia, peluquería, supermercado, todo cerca. Además, hay buenos restaurantes muy cerca. Existe un desayuno para los madrugadores. La verdad, muy contentos con la estadía, las dos personas que fuimos y el personal muy atentos.
Hubo una persona durante el desayuno, una mujer, que podría ser un poquito más amable. Los demás, muy bien. También hubo una chica de limpieza un poquito olvidadiza, pero todos tenemos, a veces, un día duro. La limpieza de la habitación sí debe mejorar, no estaba sucio de forma preocupante pero en esquinas del cuarto sí había un poco de suciedad que tal vez podría evitarse. La piscina debe mejorar en cuanto a limpieza y el personal en recepción debe conocer su tamaño. Una persona informó un tamaño nada que ver con el real.
El desayuno es muy abundante y variado. La piscina tiene una hermosa vista y es un lugar tranquiolo para disfrutar de la lectura en una reposera y cada tanto nadar unas pistas. El hotel está en una ubicación absolutamente estratégica.
Ubicación , comodidad de las habitaciones y desayuno excelente
Llegó mucho antes del horario del ingreso y no hicieron la excepción ni 10 minutos antes
Gostei de tudo. Localização, instalações, café da manhã , atendimento, academia.
El restaurante del hotel, pedimos congrio y estaba lleno de espinas y no tenía sabor a nada
Amplo e arejado
Um pouco mal cuidado
Localização maravilhosa, café da manhã maravilhoso, acomodação confortável, silencioso, equipe atenciosa
Personal atento
Le falta renovación, amenities. Cosas que uno espera en un 5 estrellas. Y que antes las tenía. Baño sin bidet.
Desayuno fantástico. Piscina con vista inmejorable! Ubicación ideal si vas de compras
Se tapó la bacha del baño, muebles despintados
La ubicación es exelente junto con el desayuno.
Todo está acorde con el precio.
Cafe da manhã excelente, quarto confortável, fácil acesso
O pagamento por cartão de débito internacional não isenta do imposto.
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