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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in a stay at NH Collection Plaza Santiago, where a sophisticated ambiance meets top-notch facilities like an indoor pool, a modern gym, and an acclaimed restaurant.
Elegant Accommodations
Experience chic and non-smoking rooms adorned with stylish wooden furniture, floor-to-ceiling curtains, and a calming color scheme. Enjoy in-room comforts such as cable TV, minibars, and some with relaxing bath amenities.
Convenient Location
Situated just steps away from Costanera Center shopping mall and close to Tobalaba Metro Station, our hotel offers easy access to the city's attractions. Plus, with free WiFi and private parking, your stay is both seamless and enjoyable.
Book now to elevate your Santiago experience at NH Collection Plaza Santiago!
- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% nonsmoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
La ubicación
El cuarto dejaba mucho que desear, la calefacción no andaba y la ducha perdía mojando todo el baño y el cuarto
La pieza es muy confortable, cama grande y muy cómoda, amplio juego de almohadas, buenas y variadas luces de velador, enchufes variados (110 V y 220V), baño de buen tamaño, amplia vista hacia la cordillera (pieza en piso 14), ducha cómoda con plato superior y ducha teléfono, amplio vanitorio, toallas de muy buena calidad, limpieza impecable. La insonorización de la pieza es excelente, no sentimos absolutamente nada del ruido exterior. Excelente conectividad. Pero quizás lo mejor de todo fue el desayuno, gran selección de productos, todo lo que probamos era fresco y muy sabroso, el personal muy amable y reponiendo constantemente los productos para que nunca faltara nada. Excelente hotel.
La puerta de la ducha queda un poco incomoda. Sería mejor una puerta corrediza.
A localização do hotel é bem satisfatória, perto de um magnífico shopping. A limpeza do quarto bem elaborada e organizada. Os colaboradores são cordiais e atenciosos nas solicitações lhes realizadas. Gostei muito o hotel.
Um ponto importante é a possibilidade de melhorias nas ofertas de itens para o café da manhã. Considero bem restritos os itens oferecidos para o consumo no café da manhã. E como também o cardápio do restaurante do hotel. Poucas opções de pratos. O que restringe muito a escolha. Por exemplo uma opção somente para carne vermelha. Dado o ambiente confortável do local do restaurante, merece uma melhor diversificação nas ofertas de pratos no cardápio.
Las habitaciones son amplias, la cama muy cómoda.
Se nota que tiene algunos años pero con muy buen mantenimiento.
Ubicación excelente y también excelente atención del personal.
Las opciones de desayuno y cena son pocas.
Bolleteria limitada.
Tampoco vi opciones por ejemplo dulces para diabéticos o con dietas con poca azúcar.
banheiro
acomodações velhas o hotel eh ok mas nao eh 5 estrelas
La ubicacion y el personal ☺️
Instalaciones lucen viejas
La ubicación es excelente . Y la amabilidad del personal
Carísimo con respecto a la prestación
En el baño no había lo Básico . No reponen tampoco
El aire acondicionado pésimo y ruidoso y molesto
El desayuno bastante básico .
No se podía ver netflix en la habitación
Desayuno, ubicacion, personal amable
Instalaciones lucen viejas
Buena ubicación y amabilidad del personal
No limpiaban bien el piso de la habitación
No nos hicieron la limpieza de la habitación
Me gustó el salón de desayuno , las camas y almohadas
No me gustó que no tienen pileta climatizada como contratamos
Podría mejorar higiene de las duchas
No tiene spa ni zona de relajación
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