DoubleTree by Hilton St Paul Downtown

Hotels
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Doubletree by Hilton
7.7 (559 reviews)
411 Minnesota Street , Saint Paul , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unpleasant cleanliness issues
High breakfast cost

Categories

Cleanliness
6.6
A dirty rag was found in the shower and several cleanliness concerns were raised.
Service
9.06
Staff were described as friendly and helpful during the check-in and check-out processes.
Location
9.1
The hotel is conveniently located near attractions, with a walkable distance to the Grand Casino Arena.
Room Quality
7.06
Room decor appeared worn and beds were reported as uncomfortable.
Amenities
7.59
The hotel has various amenities but the pool and breakfast options fell short of expectations.
Value for Money
7.05
Breakfast was considered overpriced for the quality offered.
Food and Beverage
6.1
Breakfast was deemed unsatisfactory for the cost and variety offered.
Overall Experience
9.06
Overall, guests enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 02:58

Property Description

Luxurious Amenities and Services
Indulge in the comfort of spacious rooms with free WiFi, a cable TV, and tea/coffee facilities. Enjoy on-site dining at Rival House Sporting Parlor and Town Grill, or opt for room service. Stay active in the fitness center or get work done in the business center.

Convenient Location
Located in Downtown Saint Paul, connected to the city's skyway system, and close to the State Capitol building, this hotel offers easy access to key attractions like the Mall of America and Target Center.

Relaxing Retreat
Unwind in the indoor pool or take a leisurely stroll to explore the nearby attractions. With friendly staff and convenient services like a guest launderette, DoubleTree by Hilton St. Paul City Center ensures a pleasant stay.

Book now to experience the perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.7
Based on 559 reviews
Cleanliness: 6.6
Service: 9.06
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 6.1
Overall Experience: 9.06
K
katherine • family_with_children • us
6
Worked for what we needed
Pros:

Great location.

Cons:

Expensive for the condition of the rooms, rust spots on fixtures, ladybugs in towels in bathroom. Towels stored in shower space so they get steamy. Floors are stained and dirty.

2026-07-12 • via Nuitee
J
Jake • solo_traveller • gb
7
Nice hotel, not great quality sleep
Pros:

The woman on the reception was excellent, very friendly and helpful. The room had all advertised amenities, and spotlessly clean. The air-conditioning worked well. The location is good, in downtown Saint Paul, within an easy walking distance of shops and restaurants.

Cons:

My room overlooked a large vacuous space, which was kind of creepy. There was a very loud humming noise in my room all night, which made for a poor night’s sleep.

2026-07-05 • via Nuitee
B
Breanna • couple • us
5
2026-07-04 • via Nuitee
J
Jessica • couple • us
8
Pros:

Location and parking accessible and included

Cons:

Breakfast not included, needs to pay it apart.

2026-06-25 • via Nuitee
M
Mercedes • family_with_children • us
6
Good price but expensive priced add ons
Pros:

Security levels

Cons:

Price of breakfast and gift shops

2026-06-22 • via Nuitee
A
Anna • solo_traveller • us
9
2026-06-22 • via Nuitee
A
Antonio • couple • us
7
2026-06-22 • via Nuitee
T
tja239 • Family
2
Beware - Hotel is rundown and in disrepair
Pros:

Stay anywhere else. This hotel is unsafe, unkempt, and in a state of disrepair. Staff cannot be bothered to answer questions... NOTHING was open around the hotel, hotel restaurant was closed even though signage everywhere advertised the breakfast with Saturday hours, and when I asked if room service would be available for breakfast or coffee I received an eye roll and a terse no.

2026-06-21 • via Tripadvisor
I
Isabelle • family_with_children • us
2
Honestly you’d have a more comfortable stay at a motel than this.
Pros:

The first attendant on the overnight shift was super cute and helpful. No free parking, no good directions about how to get breakfast included with the stay. The breakfast host was completely uninviting, constantly staring and pointing at us to other employees and forced the busboy to tell us we need our breakfast vouchers from the front desk. And then he kept watching me eat and serve myself and just continue to point and talk about us to the other employees. Did not greet us. We asked the hotel host where to find the breakfast area, and he also did not make it clear we needed vouchers with our stay and just sent us. No extra blankets in the room, the hotel had mouse droppings by our window. There was a lot of dust above the microwave and food area.

Cons:

No free parking, no good directions about how to get breakfast included with the stay. The breakfast host was completely uninviting, constantly staring and pointing at us to other employees and forced the busboy to tell us we need our breakfast vouchers from the front desk. And then he kept watching me eat and serve myself and just continue to point and talk about us to the other employees. Did not greet us. We asked the hotel host where to find the breakfast area, and he also did not make it clear we needed vouchers with our stay and just sent us. No extra blankets in the room, the hotel had mouse droppings by our window.

2026-06-07 • via Nuitee
E
Eric • solo_traveller • us
9
2026-06-06 • via Nuitee
J
Jessica • solo_traveller • us
6
Parking extra
Pros:

Room was clean, hotel was nice and the staff was very helpful.

Cons:

Pay for parking. I understand in a large city parking is a rare commodity, but if I'm staying at the hotel, that should be included in the price. Also, it was $22 for someone to park and leave their car and it was $26 for someone to have the "privilege" to drive in and out of the lot during their stay. Privilege was their word, not mine.

2026-05-29 • via Nuitee
J
Jared • solo_traveller • us
9
Pros:

Location

2026-05-28 • via Nuitee
G
Gina • family_with_children • us
8
It was a great stay and would go back
Pros:

nice room and great location

Cons:

For the price of the suite, it would have been nice to have a better stock of coffee and coffee staples available

2026-05-25 • via Nuitee
B
Brjama03 • Couples • Whitefish, Montana
4
Skip this place
Pros:

Way over priced for a ratty "party" dirty hotel. We stayed in the suite. No air conditioning, fan only, so we were hot and uncomfortable. So much deferred maintenance and dirty/shot out furniture that it's too much to list. $22 per day to park. $108 in taxes, $150 sec deposit and no acknowledgement of diamond status or parking available. When we arrived, our entire floor smelled like an active bong party. Was so bad it was even in our room. Do not even think about staying here. This hotel does not live up to DoubleTree or Hilton standards.
The burger and fries were good. The front desk and staff at the restaurant and bar were helpful and friendly but obviously understaffed.

2026-05-13 • via Tripadvisor
J
Jason • solo_traveller • us
9
Quick stop for a concert in downtown St. Paul.
Pros:

Check in was easy and people were nice. Shower was fantastic. Room was spacious and clean. Bed was comfortable and pillows were generous. It was a lot of room for the price.

Cons:

I was unclear as to what the hours were for the bar/restaurant. It's a bit of a hike to get to any place that isn't an overcrowded sports bar, but that's a tiny complaint.

2026-05-06 • via Nuitee
S
Sara • family_with_children • us
10
2026-05-04 • via Nuitee
K
Kellum • couple • us
5
Not staying there again
Pros:

Poor

Cons:

The food was not good sent back but could not be saved

2026-04-30 • via Nuitee
D
Debraann • couple • us
10
2026-04-22 • via Nuitee
A
Alejandro • extended_group • us
9
2026-04-20 • via Nuitee
E
Emily • extended_group • us
9
Pros:

The hotel was in a great location right next to the Palace Theater. Perfect for traveling into the cities for concerts.

2026-04-13 • via Nuitee