Crowne Plaza Englewood by IHG

Hotels
Crowne Plaza Hotels & Resorts
7.5 (1448 reviews)
401 South Van Brunt Street , Englewood , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Respectful staff
Cons:
High prices for amenities
Inconsistencies in service and food options

Categories

Cleanliness
6.89
Mixed reviews on room cleanliness; some rooms reported needing better maintenance.
Service
8.36
Overall positive comments about respect and professionalism from staff.
Location
8.4
Location was convenient for travelers, though some reported challenges with public transport.
Room Quality
7.85
Rooms were described as comfortable and good-sized.
Amenities
7.38
Limited amenities such as bottled water and functioning elevators noted.
Value for Money
6.84
Considered expensive by some for the level of service and amenities provided.
Food and Beverage
6.39
Breakfast options were seen as pricey and limited, leading to dissatisfaction.
Overall Experience
7.86
Comfortable stay with positive experiences overshadowed by service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Convenient Location
Located just 4.8 km from New York via the George Washington Bridge, our hotel offers easy access to Midtown Manhattan and Upstate New York.

Amenities Galore
Enjoy a comfortable stay with free WiFi, parking, and in-room coffee/tea. Unwind in our indoor pool, stay active in the fitness centre, and dine at the on-site Blue City Grille Restaurant & Bar.

Transportation and Attractions
Take advantage of the nearby New Jersey Transit bus for a quick trip to Manhattan. Explore attractions like Flat Rock Brook Nature Center and Westfield Garden State Plaza, all within 9 km.

Ready to experience the best of Englewood? Book your stay with us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1448 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 6.39
Overall Experience: 7.86
D
Dionte couple us
8
Great and location for what we wanted to do
Pros:

Location and parking

Cons:

The elevator was down

2026-08-08 via Nuitee
A
Assad solo_traveller lb
8
2026-08-06 via Nuitee
V
Velazquez solo_traveller mx
1
2026-08-03 via Nuitee
R
Rosa family_with_children us
8
2026-08-03 via Nuitee
H
Harrell couple us
9
2026-08-02 via Nuitee
A
Amy solo_traveller us
8
You get your moneys worth, but still be wary of the pool availability.
Pros:

It was clean, comfortable, safe and convenient for families.

Cons:

I booked this property based on the pool for my six-year-old. I called in advance to ensure the pool being open and available. They assured me it was being cleaned currently, and when I checked in by three, it would be open and available to me. Upon checking in the front desk told me it was being cleaned and the pH balance wasn’t ready to call in an hour or two. I called back at six and they told me the pool would not be open until tomorrow morning. The next day I called and she said the pool will not be open because the ladder was broken on Sunday. I told them why didn’t they tell me this when I originally called the day before booking so I would’ve booked another hotel? I called booking immediately and filed a complaint. Currently waiting for accommodations on their mistakes.

2026-08-02 via Nuitee
E
Ellen family_with_children us
7
Close to NY if you are driving or take an Uber. Bed are comfortable. Staff is friendly. Most of the things were broken s
Pros:

The staff was friendly. Beds were comfortable

Cons:

Elevators didn’t work, ice machines didn’t work, too far from a bus stop, took a long time to check in

2026-07-24 via Nuitee
R
Raymond extended_group us
9
Pros:

The staff was so helpful and friendly

2026-07-24 via Nuitee
J
Jones solo_traveller us
10
Pros:

Location, cleanliness and friendly.

Cons:

Restaurant is very expensive including drinks @ the bar.

2026-07-21 via Nuitee
J
Judah couple us
10
I'm from Boston. I've been coming here for about 25 years. I bring my grandchildren to time of year.
Pros:

Good.

Cons:

Oh always good

2026-07-19 via Nuitee
A
Amy solo_traveller us
8
You get your moneys worth.
Pros:

They are attentive to the visitors before asked. Clean, comfy & safe. You must get the package where food breakfast is included.

Cons:

They charge for everything. It’s far from everything. You must have your food delivered.

2026-07-14 via Nuitee
T
Tom James solo_traveller us
10
2026-07-13 via Nuitee
D
Debra couple us
9
2026-07-09 via Nuitee
A
Ashley solo_traveller us
10
Great location, nice sized room, very comfortable, clean
Pros:

Everything

Cons:

Nothing

2026-07-08 via Nuitee
G
Gloria Tahhan family_with_children lb
7
Clean and Comfortable
Pros:

Staff was friendly - beds were very comfortable and the rooms were clean

Cons:

the hotel in general feels a little old and needs a renovation

2026-07-07 via Nuitee
B
Brito couple us
8
2026-07-07 via Nuitee
A
Amy solo_traveller us
8
It’s everything and then some, always worth the money
Pros:

It’s clean and spacious and has everything you need

Cons:

N\a

2026-07-05 via Nuitee
R
Romero family_with_children pa
10
2026-07-05 via Nuitee
L
Lydia couple ca
6
2026-06-30 via Nuitee
J
JUAN PABLO CHAVEZ ABRIL couple ec
6
Pros:

la ubicación

Cons:

es un hotel antiguo. se demoraron en hacer mi check in. Hast ahora no recibo mi depósito de garantía cobrado al inicio

2026-06-30 via Nuitee