DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash

Hotels
•
Doubletree by Hilton
8 (392 reviews)
6300 East Kemper Road , Sharonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Dirty rooms
High breakfast costs
Maintenance issues

Categories

Cleanliness
6.58
Extremely dirty room and issues with ants and a stained mattress.
Service
9.05
Mixed experiences with staff; some positive interactions but inadequate response to issues.
Location
9.59
Location was convenient and decent for events.
Room Quality
7.54
Comfortable but notable maintenance issues such as an exhaust fan and ants.
Amenities
8.57
Positive remarks about the bar and restaurant; however, no complimentary breakfast.
Value for Money
7.03
Breakfast pricing is considered too high.
Food and Beverage
6.58
No complimentary breakfast and overall high prices.
Overall Experience
9.05
Overall dissatisfaction with cleanliness and lack of customer service in resolving issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:48

Property Description

Convenient Location and Spacious Suites
Located off motorway I-275, the Doubletree Cincinnati/Sharonville offers spacious suites with microwaves and refrigerators. Enjoy a warm welcome with a complimentary chocolate chip cookie upon check-in and unwind in suites featuring a sofa bed, iPod docking station, and Sweet Dreams beds.

On-Site Dining and Fitness Center
Indulge in delicious meals at The Bistro and Lounge, open for breakfast, lunch, and dinner. Stay active at the on-site fitness center or take a refreshing dip in the outdoor swimming pool. For business needs, utilize the 24-hour business center.

Nearby Corporate Offices and Attractions
Explore nearby corporate offices of Procter & Gamble and IBM, as well as popular attractions like the Cincinnati Zoo and Newport Aquarium. With its prime location and top-notch amenities, Doubletree Guest Suites Sharonville is the perfect choice for your Cincinnati stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 392 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 7.03
Food and Beverage: 6.58
Overall Experience: 9.05
A
Ashleigh • family_with_children • us
1
Construction and not hospitable
2026-03-30 • via Nuitee
P
Patrick • solo_traveller • us
1
Big pass. Mess of location
Pros:

The staff. The guy who checked me into the place was overly nice, he knew he was smiling for a roach.

Cons:

Where do I start. It was advertise as a Doubletree, but the entire lobby in the half of the hotel was completely torn up….. and you folks advertised it as a four star property when I booked it. The first room smelt of overly water flood. And the tv didn’t work and both tvs didn’t work, and the remote was gone.

The water pressure in room 111 is a joke. I switched rooms. 1140 however didn’t smell like water, and was extra clean and everything worked.

2026-03-27 • via Nuitee
W
Wheaton • solo_traveller • us
5
Pros:

The

Cons:

The property is old and dirty. It needs a total renovations which is currently happening. They waited too late to start on this project.

2026-03-26 • via Nuitee
M
Muneshwaran • family_with_children • us
3
I was charged extra then what it was showing on booking.com. The water in thrum was not draining. Stains on bed it was a
Pros:

Front desk person felt so sorry for us and I won’t blame him at work. But it was shocking when I entered the hotel.

Cons:

It was my wife’s birthday and I booked the hotel for 2 nights. I changed room 3 times. The entire building is under construction and everything inside is falling apart. I have pictures of the condition of this hotel am my room I was living in the website didn’t adv that the interior building is going to through construction.

2026-03-24 • via Nuitee
K
Kristin • couple • us
7
2026-03-17 • via Nuitee
C
Curious21987738278 • Business • Sapulpa, Oklahoma
2
UNSAFE, DIRTY,NOT FOLLOWING HILTON STANDARDS.
Pros:

I wish I would have read the reviews in in Google before hand and not the reviews TripAdvisor sends through the Hilton app.

2026-02-22 • via Tripadvisor
D
Donaldsdottir • Couples
2
Unbelievable decision to stay open
Pros:

Not since Bucharest in the 70s, under the iron fist of Ceausescu, have I enjoyed such minimalism. The uncovered box springs, the sheet resting directly on the mattress with no pad or protector, the unvacuumed and spotted carpet, the grotty sink drain and furry grouting —- and this in the “Buckeye Suite” which boasts a low-ceilinged, windowless conference room, a capacious coat closet and unplugged cola cooler.
The lobby, front desk and dining area have been gutted, but there is hope because the former seating area is stacked with building materials. A gentle film of construction dust accompanies you into the elevator - don’t lean against anything. And they were out of warm cookies when we arrived.
Whoever made the decision to keep this facility open during the current construction has made a tactical error. We are hotel guests, not thrall of the post-war Balkans, and we want some hospitality.

2026-02-12 • via Tripadvisor
S
sarahbO4401SS • Business
2
Avoid at all costs
Pros:

Absolutely filthy. They were in the middle of a remodel and it was evident on arrival, but there was no communication or notice of this prior to arrival. Front entry was inaccessible, luckily I checked in on my app or i wouldn’t have been able to get in the building because every other door was locked with key entry only. Debris everywhere, even in the middle of the hallway. Tv barely worked. Paint fumes that made your head hurt. Worst hotel experience I’ve ever had.

2026-02-03 • via Tripadvisor
M
Maureen • solo_traveller • us
1
see above
Pros:

The room was a good set up for myself and my dogs.

Cons:

It was 530p when I checked in; front desk didn't offer me a cart to move my items into my room; said there weren't any around. Granted I had two dogs on leash. I found one outside on the first floor. No cookie since she only had ones with peanuts. The eggs were grose/not fluffy and had pepper all over them. The next morning I declined breakfast, took a shower around 2p and then there was a fire. My dogs were shaking to no end & traumatized. They made us wait in the walkway area before you go outside. I had wet hair. Everyone was running around and there was no direction, information or sympathy. I will never go there again. So I asked for a refund for that night since it was so traumatizing and they said I can leave without any charges the that night. Clearly they have no customer service skills. So all three of us left, had to find my own cart, packed up my car and had to find another hotel at the last minute right before a big snow storm. I could only get the Extended Stay and it's a huge downgrade!

2026-01-30 • via Nuitee
T
T2211CXalh • Business
2
Do Not Stay
Pros:

I waited for 45 minutes in the lobby for someone to check me in. I was so upset when they finally arrived that I told them to cancel my room. The management change is reflected in their poor performance.

2026-01-27 • via Tripadvisor
Y
Yisrael • solo_traveller • us
6
2026-01-23 • via Nuitee
S
Serena • family_with_children • us
10
We book online, when I check in - they pulled us right up -
Pros:

I had no problem with breakfast or the location

Cons:

I only stay one night and it was great

2026-01-23 • via Nuitee
Y
Yisrael • family_with_children • us
6
Staff was nice. Management can work on demor and attitude.
Pros:

Staff

Cons:

Construction, elevator not working, no free breakfast, squishy beds, rooms are chilly

2026-01-23 • via Nuitee
J
Jada • solo_traveller • us
4
It was disappointing, that was the third hotel I’ve been to within the last week, by far the worst
Pros:

The lady who checked me in was kind and accommodating .

Cons:

The first room I was in smelled old and stale.
The fridge had condensation all in it and wasn’t cold, in the first room.
The first room had two phones neither of which were working. I had to use my phone to reach the front desk
The second room I spotted a bug by the bed the moment I sat my things down.
The second room toilet was running all night.

2026-01-19 • via Nuitee
J
jerry weaver • solo_traveller • us
7
no blanket in the room
Cons:

didnt have shower gel in the shower

2026-01-19 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-01-19 • via Nuitee
J
John • couple • us
2
My bed had blood on it the server at our banquet with nasty and rude overall stay pitiful
Pros:

Banquet hall

Cons:

My sheets had blood on them

2026-01-19 • via Nuitee
K
Kerry • family_with_children • us
3
Aweful
Pros:

Nothing

Cons:

Room was dirty shower was broken and shower floor was cracked in 2 diffent places

2026-01-19 • via Nuitee
A
April • solo_traveller • us
1
I always stay at Hilton regardless where I travel….worst experience ever
Pros:

Nothing

Cons:

Cleanliness, no tv, no pool, bugs in bed, dirty shower, mold on ceiling….room 119

2026-01-19 • via Nuitee
E
Eric • family_with_children • us
7
2026-01-19 • via Nuitee