The Benson Portland, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
9 (773 reviews)
309 Southwest Broadway , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautifully decorated for Christmas
Historic charm mixed with modern amenities
Cons:
Issues with cleanliness in room service
Seating arrangement in king rooms

Categories

Cleanliness
8.14
Hair in the food and cold soggy toast indicate cleanliness issues.
Service
9.61
The staff was described as very friendly and accommodating.
Location
9.65
Great for walking to restaurants and shopping, felt safe in the area.
Room Quality
9.1
Rooms are delightful and well remodeled, but seating in king rooms is lacking.
Amenities
9.63
The fitness room and the decorated lobby add to the experience.
Value for Money
8.59
Room service does not meet expectations, affecting overall value.
Food and Beverage
7.64
Food is below standards with reported issues at room service.
Overall Experience
9.61
A wonderful stay with charm, accommodating staff, and festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Luxurious Accommodations
The Benson Hotel in Portland offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and luxurious bathrobes and slippers upon request.

Dining and Entertainment
Indulge in a delightful dining experience at The Palm Court lobby restaurant, serving delicious meals and a selection of wines and spirits.

Convenience and Location
Conveniently located in the city center, with easy access to public transportation, The Benson Hotel is the perfect choice for exploring local attractions like the Pearl District and Powell's Books.

Experience the charm and convenience of The Benson Hotel for your next stay in Portland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Property Video

Guest Reviews

9
Based on 773 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
L
Len couple us
10
When visiting Portland spoil yourself with a room at The Benson.
Pros:

Our lovely room, welcoming staff, walk to shopping and dining.

2026-03-07 via Nuitee
L
luislC5154XF Couples Beaverton, Oregon
10
We’ll be back soon!
Pros:

Had a great stay, the staff is very friendly. The room was nice and comfy with a very clean environment and awesome history. We will definitely be returning. We never visit Portland hotels due to living in the area, but we will definitely be doing it again soon!

2026-03-06 via Tripadvisor
C
coffmasa Couples
10
Luxury and laid back, historic and comfortable
Pros:

We loved it, old world luxury but with modern amenities and laid back vibe, not stuffy. incredibly friendly staff. Walked in to live jazz in the historic lobby, enjoyed a beautiful spacious room (720), and absolutely loved our breakfast in The Palm Court- our server Bobby has met all the celebrities and VIPs who have stayed over his 40+ years with Benson. Even the historic stairwell showcasing photos of the history Portland and the hotel was cool.
We just loved our stay.

2026-03-05 via Tripadvisor
M
Melinda couple us
10
2026-03-05 via Nuitee
R
riversided2026 Family
10
Coming back
Pros:

The location is great. The atmosphere was awesome after we were told the ghost stories. Our room was very spaciously, clean, keeping the historic value in the room and through out the building. Very quiet during the night, top notch serve! Tara and John make it hard to leave the bar and are the best host ever!

2026-03-03 via Tripadvisor
S
suzannebL1846JJ Couples
8
Lovely renovated older hotel, attentive front desk!
Pros:

Although this is not a five star hotel, it certainly seems like one. The tastefully renovated rooms are generous and have very high ceilings. I recommend the King Corner rooms bc they include a couch for visitors to sit on by the window. The front desk staff is lovely and really put themselves out for us. The restaurant is small but has delicious food. It serves a great breakfast and serves dinner too. The lobby is gorgeous w wood paneling, chandeliers and a fireplace. Will definitely stay here again!

2026-03-01 via Tripadvisor
V
Vincy couple us
8
2026-03-01 via Nuitee
F
Fergie extended_group us
10
Pros:

Clean and comfortable - delicious restaurant on site

2026-03-01 via Nuitee
S
scarletc858 Friends getaway
10
Unexpectedly luxurious with super cool staff!
Pros:

Our stay was short, but so wonderful! The location is great. Walkable to everywhere we needed to go, including our show at the beautiful Crystal Ballroom. I was shocked at how fancy the atmosphere was, considering that this was the cheapest option we looked at. Excellent value! We especially loved the super deep bathtubs. I would’ve liked a kitchenette, but the mini fridge was sufficient for our short visit. We got two rooms, which were initially booked several floors apart, but the wonderful front desk admin, Amanda Lemon, was able to arrange for us to right across the hall from each other. Amanda really was the best part of our stay. She went above and beyond to make our experience as pleasant as it could’ve possibly been, and we were delighted every time we got to cross her path! We would absolutely love to stay here again next time we are in the area.

2026-02-22 via Tripadvisor
N
nicolepB4502UR Friends getaway
10
Best service
Pros:

My experience at the Benson was amazing from the start!! We checked in and were helped by the wonderful Amanda L and she took the best care of us. The complimentary robes made bath time exquisite, valet was quick and friendly, and atmosphere absolutely stunning. But I seriously wouldn’t be leaving this review if it wasn’t for the amazing service we received from Amanda. Thank you so so much for making our stay amazing!

2026-02-22 via Tripadvisor
J
juliebA1038MP Family
10
Refreshing change from most hotel service.
Pros:

The service at every level of this hotel was impeccable! Every employee was totally accommodating. Gessca and Katie at the front dest were above and beyond anything you would expect. I will definitely return for my next stay in Portland.

2026-02-20 via Tripadvisor
O
O5983AAsamanthal Business
10
The Benson hotel Portland
Pros:

I had the most wonderful stay at The Benson Hotel. From the moment I arrived, I was made to feel genuinely welcome and completely looked after. The hotel itself is absolutely beautiful — stylish, elegant, and full of character. Every detail feels thoughtfully done.
A special thank you to Bobby, the waiter, who was simply amazing. Kind, attentive, and effortlessly professional, he went above and beyond to make sure we were comfortable and happy. Nothing was too much trouble, and his warm personality made the whole experience even more special.
It’s rare to find a place that combines stunning surroundings with such heartfelt service, but The Benson truly does.

2026-02-18 via Tripadvisor
A
anthonysO8880YG Couples
10
Amazing
Pros:

From the moment we arrived at The Benson Portland, the experience was nothing short of exceptional. Our check-in was seamless and remarkably efficient. The front desk team immediately recognized my Hilton Honors status, which set a welcoming and professional tone right away.

The representative assisting us was warm, polished, and genuinely pleasant to speak with — the kind of hospitality that makes you feel valued before you even reach your room.

The excellence continued in the restaurant, where John, our server, truly elevated the entire evening.

He was an absolute pleasure — attentive without hovering, personable without being intrusive, and clearly passionate about delivering outstanding service. John went above and beyond in every way, anticipating needs before we expressed them and ensuring every detail of our dining experience was flawless.

His professionalism and kindness made our meal memorable and added a personal touch that is rare to find.

The Benson exemplifies timeless elegance paired with world-class hospitality. We left genuinely impressed and look forward to returning. Highly recommend to anyone seeking a refined, first-class experience in Portland.

2026-02-16 via Tripadvisor
6
633fliph Couples
10
Great Benson Experience
Pros:

We had a great time during our stay. All staff were responsive and delivered outstanding customer service. Bobby in the restaurant is a great example. Friendly, quick and had plenty of insights on the area if people needed it. I heard others doing the same for other customers. Can't wait to return.

2026-02-15 via Tripadvisor
H
holly couple us
7
2026-02-13 via Nuitee
H
Hyatt couple us
10
Pros:

Best sleep i ever had the bed was so comfortable

2026-02-10 via Nuitee
A
aliciamM7973UC Couples
10
Great Experience at the Benson
Pros:

The Benson Hotel was just such a delight. It's a classy, beautiful hotel. The service was impeccable and we truly enjoyed our stay. Many more to come.

2026-02-09 via Tripadvisor
R
Richard couple us
10
2026-02-09 via Nuitee
C
CORRI couple us
10
2026-02-08 via Nuitee
B
B3494NKdana Couples
10
We'll Be Back!
Pros:

Cherice, Tara, John and Rich were wonderful. They have over 100 years of combined experience and it is obvious they love their job and valuing their customers. True pros!

2026-02-04 via Tripadvisor