The Benson Portland, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
9 (757 reviews)
309 Southwest Broadway , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautifully decorated for Christmas
Historic charm mixed with modern amenities
Cons:
Issues with cleanliness in room service
Seating arrangement in king rooms

Categories

Cleanliness
8.14
Hair in the food and cold soggy toast indicate cleanliness issues.
Service
9.61
The staff was described as very friendly and accommodating.
Location
9.65
Great for walking to restaurants and shopping, felt safe in the area.
Room Quality
9.1
Rooms are delightful and well remodeled, but seating in king rooms is lacking.
Amenities
9.63
The fitness room and the decorated lobby add to the experience.
Value for Money
8.59
Room service does not meet expectations, affecting overall value.
Food and Beverage
7.64
Food is below standards with reported issues at room service.
Overall Experience
9.61
A wonderful stay with charm, accommodating staff, and festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Luxurious Accommodations
The Benson Hotel in Portland offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and luxurious bathrobes and slippers upon request.

Dining and Entertainment
Indulge in a delightful dining experience at The Palm Court lobby restaurant, serving delicious meals and a selection of wines and spirits.

Convenience and Location
Conveniently located in the city center, with easy access to public transportation, The Benson Hotel is the perfect choice for exploring local attractions like the Pearl District and Powell's Books.

Experience the charm and convenience of The Benson Hotel for your next stay in Portland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Property Video

Guest Reviews

9
Based on 757 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
H
holly couple us
7
2026-02-13 via Nuitee
H
Hyatt couple us
10
Pros:

Best sleep i ever had the bed was so comfortable

2026-02-10 via Nuitee
A
aliciamM7973UC Couples
10
Great Experience at the Benson
Pros:

The Benson Hotel was just such a delight. It's a classy, beautiful hotel. The service was impeccable and we truly enjoyed our stay. Many more to come.

2026-02-09 via Tripadvisor
R
Richard couple us
10
2026-02-09 via Nuitee
C
CORRI couple us
10
2026-02-08 via Nuitee
B
B3494NKdana Couples
10
We'll Be Back!
Pros:

Cherice, Tara, John and Rich were wonderful. They have over 100 years of combined experience and it is obvious they love their job and valuing their customers. True pros!

2026-02-04 via Tripadvisor
B
Brad couple us
8
2026-01-31 via Nuitee
J
Johan solo_traveller nl
9
2026-01-28 via Nuitee
L
L2926DNdavidm Business Dallas, Texas
10
Spectacular Stay ALL AROUND
Pros:

From the front desk staff, to the porters, to the entire in room dining staff, my stay was not only without incident but flawless in it's execution. This hotel is so comfortable and welcoming that I could say here long term. And that's really saying something.

2026-01-26 via Tripadvisor
A
A1822SObenl Family
10
When in Portland this a must visit hotel ! An Absolute icon !!
Pros:

From the architecture, to the hospitality, to the room amenities….

All absolutely fantastic!

The lobby must enjoyed for sure!

Have a drink or a meal while the piano is being played , it will be an experience not quickly forgotten!

2026-01-24 via Tripadvisor
5
554jja Friends getaway
10
Excellent Dining & more...
Pros:

Super friendly and clean hotel. Evening dinner was amazing service and well prepared foods. Top notch servers deserving of an exceptional tip. Lots to do nearby and easy walk. My trip was a cross-country sleeper train experience (nice experience) plus Oregon was the 48th state for me to visit! (Left are AK & HI) comfortable rooms, beds and incredible decor and history of Presidential visits and Movie-Star stays. Enjoy your visit here!

2026-01-21 via Tripadvisor
J
jordynm434 Family
10
Staff appreciation - Katie & Carl
Pros:

Recently, I booked a one-night stay to surprise my two young daughters with a hotel experience, and they absolutely loved their time at The Benson. The moment we pulled up, we were greeted by Katie from the hotel staff, who showered my girls with attention and got them even more excited for their stay. It was such a thoughtful welcome and set the tone for the rest of our visit.

With a 5 and 3 year old, it didn’t take long before they announced they were hungry, so we ordered room service and were pleasantly surprised by the variety of kid friendly options. Carl confirmed our order and promised a speedy delivery which was much appreciated for two very eager little appetites!

Overall, it was a wonderful experience and one I’m now committed to making a quarterly tradition for quality time with my girls.

2026-01-19 via Tripadvisor
J
Jhunnel couple us
10
Pros:

Great location. Close to everything. Great staff.

2026-01-19 via Nuitee
J
Joseph couple us
9
The server in the restaurant made our evening. Everyone was excellent and fun
2026-01-19 via Nuitee
K
Kuldeep family_with_children us
7
My stay was okie!
Pros:

The room was good! Though I had paid for a corner room but I didnt get one.

Cons:

Hot water kettle and a small toothpaste etc would have been good in the toiletries!
The breakfast details should be disclosed: That if breakfast is paid for and covered with room, but has a limit to a given price should be made clear.

2026-01-19 via Nuitee
I
Imre solo_traveller us
10
Like the ambience, everybody very helpful and polite.
2026-01-18 via Nuitee
8
871terir Friends getaway
10
Highly recommend great personnel
Pros:

Beautiful architecture, comfortable beds,clean bathrooms. Restaurant meals were excellent, especially the service & genuine interest of John & Keith in our comfort & opinions. Front desk people were professional, courteous & very helpful also. Highly recommend.

2026-01-17 via Tripadvisor
A
amandamD644MF Business
10
Luxury Service
Pros:

I stayed here on a company trip and spent a few nights at the bar. I have never met a kinder crew than the Benson bar staff. Specially John L. is the sweetest and kindest person. He truly went the extra mile for us ever day. It is service like his that truly brings the luxury element of this property to a new level.

2026-01-16 via Tripadvisor
E
E9262TBjudithh Business
10
Great stay and customer service
Pros:

I commend the manager and staff for their outstanding customer service – It was one of the most enjoyable hotel stays I’ve had in recent years! From the Valet parking to the Front Desk and Bell staff. All were extremely friendly, professional and helpful.

2026-01-14 via Tripadvisor
H
Horatio couple us
8
2026-01-13 via Nuitee