The Benson Portland, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
9 (830 reviews)
309 Southwest Broadway , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautifully decorated for Christmas
Historic charm mixed with modern amenities
Cons:
Issues with cleanliness in room service
Seating arrangement in king rooms

Categories

Cleanliness
8.14
Hair in the food and cold soggy toast indicate cleanliness issues.
Service
9.61
The staff was described as very friendly and accommodating.
Location
9.65
Great for walking to restaurants and shopping, felt safe in the area.
Room Quality
9.1
Rooms are delightful and well remodeled, but seating in king rooms is lacking.
Amenities
9.63
The fitness room and the decorated lobby add to the experience.
Value for Money
8.59
Room service does not meet expectations, affecting overall value.
Food and Beverage
7.64
Food is below standards with reported issues at room service.
Overall Experience
9.61
A wonderful stay with charm, accommodating staff, and festive atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:04

Property Description

Luxurious Accommodations
The Benson Hotel in Portland offers elegant rooms with modern amenities such as free WiFi, flat-screen TVs, and luxurious bathrobes and slippers upon request.

Dining and Entertainment
Indulge in a delightful dining experience at The Palm Court lobby restaurant, serving delicious meals and a selection of wines and spirits.

Convenience and Location
Conveniently located in the city center, with easy access to public transportation, The Benson Hotel is the perfect choice for exploring local attractions like the Pearl District and Powell's Books.

Experience the charm and convenience of The Benson Hotel for your next stay in Portland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Property Video

Guest Reviews

9
Based on 830 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
W
Wilson • solo_traveller • us
10
Pros:

Its beautiful and clean. The staff was amazing.

2026-05-15 • via Nuitee
E
Ethan • extended_group • us
9
Pros:

The bathroom was very nice

2026-05-13 • via Nuitee
S
Susan • solo_traveller • us
9
The Benson is a beautiful old hotel with comfortable rooms
Pros:

It is in a good location in the heart of the city near nice stores and Powell’s Books which is wonderful. The onsite restaurant has a good breakfast and great coffee. There is a fireplace in the lobby and a pianist plays in the evening.

Cons:

Parking is $59 but there’s a secure lot across the street just to the south for $28. And Portland has a lot of homeless people in this area.

2026-05-13 • via Nuitee
W
Whittaker • couple • us
10
2026-05-13 • via Nuitee
P
Patrick • couple • us
10
Great
Pros:

History; the staff

Cons:

N/A

2026-05-07 • via Nuitee
P
Patrick • couple • us
10
Great
Pros:

History; the staff

Cons:

N/A

2026-05-07 • via Nuitee
D
Dave • couple • us
7
Meh. Nice enough I guess for the price.
Pros:

Room was clean and bed was comfortable.

Cons:

Very vanilla. No special amenities. Food was left in our room fridge. Room view looked like we were in prison.

2026-05-04 • via Nuitee
M
Markus • solo_traveller • us
10
Pros:

Great location

2026-05-03 • via Nuitee
A
Amy • solo_traveller • us
10
Beautiful lobby, greT location.
Pros:

Beautiful welcoming lobby. Great
Location: walking distance from the Art Museum, the Oregon Historical Society, Portland Center Stage, Powells Bookstore, great restaurants and shopping in the Pearl District.

2026-05-01 • via Nuitee
S
Samuel • couple • us
10
Stay in a classic hotel that has been upgraded for the modern traveler
Pros:

Old Veritable masterpiece of a hotel: Elegant, clean , and well located ,

Cons:

Nothing

2026-05-01 • via Nuitee
N
Nadejda K • solo_traveller • mx
9
Pros:

Muy bonito hotel, lobby precioso y conservado respetando arquitectura e histdel edificio; la habitaciones iluminadas y modernas.

Cons:

Nos pareció un poco triste la ubicación, aunque estuviera en el centro y en área de muy buenos hoteles, estaba algo desolado y con mucha gente indigente alrededor.

2026-04-30 • via Nuitee
G
Grace • couple • us
8
Pros:

大厅很复古

Cons:

如果第二天不做清洁，应该给瓶装水补上。

2026-04-25 • via Nuitee
R
Rick • solo_traveller • us
7
Why does the restaurant’s water taste so bad in such an elegant hotel?
Pros:

Grand old hotel decently located in a city challenging for downtown locations.

Cons:

The amenities are like a basic chain hotel location, nowhere up to the standard that the building and its history deserve. One glaring example is the horribly chlorine tasting water served in the Palm Court restaurant. The wonderful waiters will not allow you glass to get empty, but the water is not really not pleasant. What a miss!

2026-04-25 • via Nuitee
B
Boone • couple • us
10
I would definitely stay again
Pros:

Staff were very friendly and assuring. Everything was clean and nice

Cons:

N/A

2026-04-20 • via Nuitee
J
John • solo_traveller • us
8
We had a great time and will return but only if we can get an ADA room
Pros:

Beautiful lobby

Cons:

Bathroom. Dangerous bath tub. No handholds. Slippery floor.

2026-04-19 • via Nuitee
K
Kevin • extended_group • us
8
Pros:

Beautiful lobby. Friendly staff

Cons:

The area just down the road from the hotel did not feel very safe. Room was a little cramped.

2026-04-16 • via Nuitee
T
T4810JArobertl • Couples • Amherst, Hampshire County, Massachusetts
10
Deserves a Travelers Choice
Pros:

Good location. Professional staff. Comfortable room and bed. Clean.
Definitely worth walking down the 12 stairwell to see their pictures as soon many US presidents have stayed here.

2026-04-14 • via Tripadvisor
A
Antonella • solo_traveller • gb
9
2026-04-13 • via Nuitee
P
Phoebe • family_with_children • us
10
2026-04-12 • via Nuitee
D
Daniel • couple • us
8
The Benson was a great stay and the location was in the middle of downtown where walking to nearby spots was more conven
Pros:

The location was very convenient, all the staff was more than accommodating.

Cons:

Bathroom door failed to close fully and lock, the ac didn’t get super cold but I wasn’t as big of an issue.

2026-04-10 • via Nuitee