Comfort Suites Oakbrook Terrace near Oakbrook Center

Hotels
Comfort Suites
7.4 (187 reviews)
17W445 Roosevelt Rd, Villa Park, Illinois, 60181 , Villa Park , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Non-functional amenities

Categories

Cleanliness
6.54
There were complaints about dirty rooms, bathrooms, and the presence of dead bugs.
Service
8.51
Friendly staff and respectful front desk, but overshadowed by maintenance issues.
Location
8.05
Centrally located but right on a busy thoroughfare, impacting overall experience.
Room Quality
7
Some rooms are outdated with thin walls and maintenance issues like door functionality.
Amenities
6.03
Many amenities reported as non-functional and outdated.
Value for Money
7.99
Some reviews reflected a good value for price, while others felt it was not worth it.
Food and Beverage
7.54
Breakfast received positive feedback, but overall food quality was not a focus.
Overall Experience
7.51
Mixed experiences with positive staff interactions, but significant maintenance and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:36

Property Description

Discover a tranquil oasis at Comfort Suites Oakbrook Terrace, near the vibrant Oakbrook Center.

Recreation at Your Fingertips
Unleash your energy with our indoor pool and fully equipped fitness center, or enjoy a leisurely ride with our rental bicycles.

Culinary Delights
Savor delicious bites at our snack bar/deli and unwind at the bar/lounge, where your favorite drinks await. Don’t miss our complimentary full breakfast served daily to start your day right.

Convenience and Comfort
Enjoy modern amenities in our 102 individually furnished guest rooms, featuring plush pillowtop beds, mini-fridges, and complimentary Wi-Fi. Business travelers will appreciate our 24-hour business center and versatile meeting spaces.

Escape to Comfort Suites Oakbrook Terrace and experience comfort and convenience at its best—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.4
Based on 187 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 6.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 7.51
S
Sandra
6
Pros:

Needs some maintenance done our room door light was visible all around (did not feel secure). To shut bathroom door had to lift to close

2025-10-12 via Nuitee
B
Benjamin
10
Pros:

Not sure about kids.Soft Drink Machine was available 24/7.

2025-10-09 via Nuitee
M
Michael John partner
10
Pros:

Great frank was helpful

2025-10-08 via Nuitee
S
SABRINA
10
Pros:

Comfy and quiet
Centrally located
Only hiccup was card key kept demagnetizing. Overall a great experience

2025-10-08 via Nuitee
K
Keith
8
Pros:

Friendly staff.

2025-10-06 via Nuitee
E
Edward
6
Pros:

The room was nice, the bathroom was vintage 1960. Plenty of outlets and charging stations. But you're right on Roosevelt which is a 4 lane major thoroughfare. Walls are thin but breakfast is pretty good. Parking is free, a nice bonus in Chicago land. My rating is 3 stars, not awesome, not terrible, not expensive.

2025-09-30 via Nuitee
B
Brenda partner
6
Pros:

Easy to get to everything. Disliked the hotel. Bed was comfortable

2025-09-29 via Nuitee
P
Peter partner
10
Pros:

Room was very clean, king size bed very comfortable and enjoyed breakfast.

Dining area and other areas were clean too.

It was nice having a king size bed and another room with sofa.

Only minor thing was lemon fused water seemed like old lemons and key didn’t always work (usually had to try 3 times and then it worked)

Overall great experience and very good value for the price. Convenient location.

2025-09-27 via Nuitee
S
Shammara
6
Pros:

The outlet was out in the rooms. The TV did not work and we could not get extra towels or sheet or blankets.

2025-09-20 via Nuitee
P
PHILIP
6
Pros:

Outdated and some amenities not functional (pool)

2025-09-12 via Nuitee
A
Albert partner
6
Pros:

Dated! Needs lots of updating.

2025-09-10 via Nuitee
N
Nabeel family
10
Pros:

Ok locationa and descent property.

2025-09-06 via Nuitee
W
Wenliang family
10
Pros:

Clean room, nice staff, easy parking, good breakfast.

2025-09-04 via Nuitee
S
Steven
10
Pros:

Stayed there for a month on a business trip. Really good breakfast every morning. The people at the front desk were respectful, respectable and kind. They clean and restock your room every three days which is great. I slept great. Word of advice, some of the lights in the room are on sensors which will come on when you move in your bed at night 😂 so a piece of dark tape might be needed to stop that. All in all, I highly recommend this hotel. Four sets months out of the year I live out of a suitcase. Third is one of my favorite properties. very safe, quiet and has everything you need.

2025-09-04 via Nuitee
A
Alexander family
10
Pros:

Clean, safe, affordable. Friendly staff.

2025-09-03 via Nuitee
J
Johnquale friends
4
Pros:

A very dirty & unsanitary “hotel” the rooms have a smell to them. The shower was dirty & stained. There were dead bugs above the blinds covering the window. Existing garbage on the floor from previous civilians that have been in the room prior. The basement has a pool room that they say has been closed for several upon several years & you can smell the smell of mold very boldly coming from the pool room as there is still water in said pool that has been closed for years upon years. Will not stay here again. Pictures made it look better than it actually is in person. Only good side about it was having free breakfast included in the stay.

2025-09-03 via Nuitee
E
Edward
10
Pros:

Very nice low cost spot

2025-09-02 via Nuitee
E
Ethel family
8
Pros:

Bathroom was small. There wasn't even a room for the small trash can. Everything else was good.

2025-08-25 via Nuitee
M
Michael
8
Pros:

Breakfast was simple and good. Clean facilities

2025-08-24 via Nuitee
B
Bobby
2
Don go here
Pros:

This property NEEDS a bunch of repair. The people were very nice, but the Property was terrible. We had to be moved at Mid Night as the A/C would not work. We found Drugs under the bed. They say that they have a pool, but they do not... They say they have a lounge... They do not. The elevator felt like it was going to crash. the people were nice, but the hotel is a mess... I am asking for a full return of my money. My 5 year old daughter even noticed how bad this place was.

2025-08-21 via Nuitee