Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cleanliness
Cons:
Dated furnishings
Inadequate kitchen items
Noise disturbances
High prices for the quality

Categories

Cleanliness
7.93
Several reviews mentioned the hotel was clean but dated, with criticisms about peeling paint and tired carpets.
Service
9.4
The staff was frequently described as friendly and responsive.
Location
9.44
Multiple reviews praised the excellent location, being close to attractions.
Room Quality
8.39
Overall room size was appreciated, but there were complaints about dated furnishings and the condition of some rooms.
Amenities
7.42
There were complaints regarding insufficient kitchen items and outdated amenities.
Value for Money
8.88
Mixed opinions on value, higher price points considered alongside quality and service.
Food and Beverage
8.43
No breakfast service was noted, though cleanliness and comfort were highlighted in other areas.
Overall Experience
8.9
Many guests had a pleasant stay despite some criticisms regarding the hotel's age and condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:26

Property Description

Luxury and Convenience in the Heart of Manhattan

Elegant Rooms and Premium Amenities
Indulge in the sophisticated charm of the Lombardy Hotel's elegant rooms, equipped with luxurious features such as flat-screen TVs, plush bathrobes, and Gilchrist & Soames toiletries. Enjoy the convenience of a coffee maker, ironing facilities, and a kitchenette in every room for a comfortable stay.

Business Center and Additional Services
Stay productive with access to the hotel's business center, catering to all your work-related needs. Benefit from concierge ticket services and pamper yourself at the full beauty salon on-site, adding a touch of luxury to your stay.

Prime Location Near Major Attractions
With a location just steps away from Central Park and close proximity to Grand Central Station and Rockefeller Center, the Hotel Lombardy offers unparalleled convenience for exploring the best of Manhattan.

Book now to experience luxury and comfort at the Lombardy Hotel.

Important information:

Please note, guests must be 21 years of age or older to check-in.

Please note, parties and in-room gatherings are not permitted at this property.

Please note that small pets (maximum weight - 30 lbs or 13.6 kg) are allowed. Additional charges may apply. Guests with pets must sign a disclaimer at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 852 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.9
E
Emmanuel • solo_traveller • fr
6
Pros:

Better room on 10th floor from June 26th till check out.

Cons:

Housekeeping should be improved.

2026-07-03 • via Nuitee
C
Carsten • extended_group • sg
7
Pros:

great room with balcony, but hotel has very little amenities - restaurant / bar / coffee shop. Gym is very small / tight (had 4 people in it and we were on top of each other). But location great and staff very helpful.

2026-07-02 • via Nuitee
C
Colleen • couple • us
10
Spacious space in Manhattan
Pros:

Large, clean room with lighted bathroom mirror, hair dryer, mini kitchen that included mini fridge, toaster, microwave, coffee, tea all great for extended stay. Helpful doorman, bellhops, concierge. Top notch service.

Cons:

Nothing, everything great!

2026-07-01 • via Nuitee
C
CHRISTOS • family_with_children • gr
10
2026-06-28 • via Nuitee
A
Artem • family_with_children • it
2
Pros:

Nothing

Cons:

Unfortunately, Lombardi Hotel New York was one of the most disappointing hotel experiences I have had.

The biggest problem starts with the photos. In my opinion, the pictures shown on Booking.com do not correspond to the actual rooms. I booked a room based on the photos and description, but the room I received looked like it came from a completely different hotel, or perhaps from a very sad parallel universe.

At reception, the explanation was that “all rooms are decorated differently.” This sounds charming in theory, but in practice it seems to mean that none of the rooms look like the ones you actually choose online. After seeing several rooms, I can honestly say that I did not find a single one that matched the photos of the room category I booked. It felt a bit like ordering a Mercedes Maybach and being handed the keys to an old Fiat with one headlight and a philosophical attitude to comfort.

But misleading photos would not be the worst part if the rooms were clean and comfortable. Unfortunately, they were not. The rooms are old, worn out, poorly maintained, and dirty. The first room had almost no proper lighting at all — basically, the entire room was lit by a desk lamp. For a room of that size, it created the atmosphere of either a detective movie or a storage room that accidentally became available on Booking.com.

The lighting in general is very poor, and the ventilation is even worse. There were unpleasant smells in the room, and opening the window did not help. Instead of fresh air, I got a mixture of kitchen smells, garbage smells, and something else that I honestly prefer not to identify. So you cannot really breathe inside, and you cannot properly air the room either. A very unique concept.

The service was also weak and unhelpful. The rooms are tired, old, and do not match the description. The whole experience felt uncomfortable from

2026-06-25 • via Nuitee
L
leos967 • NONE • Washington DC, District of Columbia
8
A great value hotel
Pros:

The suites are head and shoulders above the minuscule closets that other like hotels are offering. The premium location is close to fabulous retail, numerous restaurants and bars, and multiple modes of transportation.

2026-06-23 • via Tripadvisor
S
Susana • couple • br
10
Pros:

Sim quarto grande

2026-06-23 • via Nuitee
D
dfds2026 • NONE • Buenos Aires, Capital Federal District
8
very good
Pros:

I submitted comments with possible improvements to be made
No porper black out curtains in the bedroom, alway awake at 05:45
The matress wasn´t flat
A washlet or bidet would greatly improve the bathroom

2026-06-22 • via Tripadvisor
G
Gautron • couple • fr
9
Vivre a New York comme un new yorkais.
Pros:

Tres central et accessible a pied tout le midtown et le Upper East Side. L'experience est comme vivre dans un apartement du Upper Ezsy side avec Doorman et concierge. On n'a pas le sentiment d'un hotel mais le sentiment d'etre un new yorkais.

Cons:

absence de service de petit dejeuner bien que le plus grand magasin d'alimentation (Whole Foods) est a 2 block de l'immeuble pour s'approvisionner.

2026-06-19 • via Nuitee
G
gzecchini2018 • NONE
10
A gem in midtown Manhattan
Pros:

Apartment hotel tucked away in midtown manhattan within walking distance of many sites , major museums and cultural venues. Unique rooms with comfortable furnishings. Wonderful approachable staff to make your visit flawless.

2026-06-15 • via Tripadvisor
R
Ruchira • couple • sg
8
Excellent
Pros:

The location, and the space

2026-06-12 • via Nuitee
D
dougw825 • Business
8
An oasis in Manhattan
Pros:

We loved our brief stay at this wonderful, convenient, clean hotel just steps from Park Avenue but away from the noise and congestion of midtown. Our suite of rooms included a large bedroom, large living area, small galley kitchen and full bath. We couldn't; have asked for more, and will definitely return soon!

2026-06-10 • via Tripadvisor
0
0oay5y8upp • NONE
10
Lombardy Hotel
Pros:

Nice hotel. Everything was as expected. staff was very helpful. Would not hesitate to stay there again.

2026-06-08 • via Tripadvisor
T
Tomas • couple • ar
1
Pros:

This hotel is not worth the price. While it is well located, the facilities are outdated, and the TVs do not even have internet access. Considering what it offers, it is far too expensive. I would not recommend staying here.

2026-06-08 • via Nuitee
L
Lanre • couple • gb
9
It was a really good place.
Pros:

The space coming from another Executive Room in London. I was huge.

Cons:

The AC was noisy sometimes.

2026-06-07 • via Nuitee
P
PiperKirsch16 • Business • Thousand Palms, California
8
Lombardy Never Disapoints
Pros:

Wonderful Hotel, Best Staff in NYC. Love this Hotel. Best option for me for many years. Highly Recomended.

2026-06-04 • via Tripadvisor
J
John • solo_traveller • us
4
Cons:

All of the rooms are different, I guess because they are owned by individuals. They should tell you that. The first room was so dark, I am older, no overhead lights and I banged my shin repeatedly on the corner of the bed frame. I then moved rooms and the carpet was moist by the bed and the key did not work and I had to go up and down the elevator 11 times once to get into my room. Also a member of the cleaning staff was very unfriendly. When I asked for a credit for the above they said there was nothing that could be done.

2026-06-04 • via Nuitee
M
me7qde93tn • Business
6
Acceptable
Pros:

Ok location, not far from Central Park. Missing breakfast which I booked through an agent. When checking in I was told they don't have a restaurant/breakfast. In the room I had a large fridge where I could put my self purchased breakfast products. Room-keys were of poor quality and had to be changed twice during my short visit.

2026-06-01 • via Tripadvisor
N
Nashat • extended_group • jo
9
2026-06-01 • via Nuitee
J
johnhI7708WV • Business • San Rafael, Marin County, California
6
4 days in NYC
Pros:

The Lombardy is well located on the east side of mid-town. It was within walking distance of the venue where our conferences were being held. That was a positive. Otherwise, there was no restaurant or room service, which meant leaving the hotel for everything, but this encouraged more neighborhood exploration (a great Italian restaurant across the street), which was inconvenient.

2026-05-31 • via Tripadvisor