Hotel 39 Jamaica

Hotels
7.8 (505 reviews)
39 Gloucester Avenue , Montego Bay , jm

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Service inconsistencies
Booking disputes

Categories

Cleanliness
6.68
Inconsistent cleanliness noted, with some rooms dirty and issues like insects found.
Service
7.65
Service quality varied; issues with front desk staff and mixed experiences.
Location
8.69
Excellent location; close to beaches and local attractions.
Room Quality
7.14
Rooms generally comfortable, but issues such as small beds and maintenance problems reported.
Amenities
8.17
Good amenities but some complaints about the pool and lack of additional features.
Value for Money
7.93
Generally good value, but experiences vary depending on booking issues.
Food and Beverage
8.18
Breakfast received positive feedback, though service during busy times noted as slow.
Overall Experience
7.95
Overall mixed experience; good location and food, but serious issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:37

Property Description

Luxurious Accommodation with Spectacular Sea Views

Modern Amenities: Enjoy air conditioning, flat-screen TV, and a kitchenette in selected rooms. The hotel provides free WiFi, room service, and a 24-hour front desk for your convenience.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering options like Pizza, Seafood, and Steakhouse dishes. Special dietary requests are accommodated, including Vegetarian, dairy-free, and vegan choices.

Relaxation and Recreation: Unwind on the terrace or take a refreshing dip in the outdoor swimming pool. With proximity to One Man Beach and other nearby attractions, Hotel 39 Jamaica is the perfect retreat for your next getaway.

Book now to experience a blend of comfort, convenience, and stunning ocean vistas at Hotel 39 Jamaica.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

7.8
Based on 505 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 7.95
H
Heysoll family_with_children pe
10
2026-05-13 via Nuitee
P
Parris couple gb
8
Staff were tremendous. Food was yummy. Bed and balcony lush!
Pros:

All the staff were super friendly and helpful. The breakfast was yummy with a professional service. The catering manager is a legend, he organised something special for our honeymoon, we were delighted. Our superior king room had a lovely balcony, bed was really comfy and the bathroom was nice. Location was ideal. The sitting area near the bar was very nice. The taxi driver who served the hotel was a nice dude too. Would defo recommend.

Cons:

Our bathroom door didn’t shut properly, wasn’t a big deal to us but should be fixed
The first few days we arrived the pool wasn’t setup or cleaned but by mid stay it was organised better
Although the breakfast was really good, I’d have liked some different options like local fruits

2026-05-10 via Nuitee
C
Cassandra solo_traveller us
9
Pros:

This hotel is under new management, been modernized, and the whole vibe has been elevated!!

Cons:

There was nothing I didnt like.

2026-05-07 via Nuitee
K
Kathy solo_traveller gb
10
Clean Friendly and Comfortable
Pros:

Clean, Modern, Friendly Hotel. In a convenient and accessible location. Staff were very friendly and helpful for all our needs. Breakfast was lovely and relaxing which includes a daily variation of local Jamaican dishes or Continental. Cooked to order and enjoyable everytime. Its the attention to detail that stood out for me. Staff checking in on you, Staff always on site keeping the premises clean and tidy. Rooms were spacious and kept cool during hot periods. Beds were comfortable 😌.

Cons:

I really couldn't find any issues.

2026-05-06 via Nuitee
M
Marcela solo_traveller ar
10
2026-05-04 via Nuitee
F
Franz couple de
5
Kann man machen muss man aber nicht ;o/
Pros:

Die Lage war gut. Das Zimmer war Ok hat aber stark nach desinfektion gerochen.

Cons:

Das weibliche personal Kompetent aber sehr unfreundlich. 4 Stunden kein Wasser auf dem Zimmer. Toilette sollte man da besser lassen. Keine Info wann das Wasser wiederkommt. Pool in der renovierung wie das Poolhaus zum umziehen auch.
Frühstück geht so.

2026-05-03 via Nuitee
E
Erick extended_group cl
9
Pros:

Good location, in front of the sea, assorted breakfrast and nice staff

Cons:

The pool does not have a friendly accessibility

2026-05-01 via Nuitee
N
Nicola solo_traveller gb
8
2026-05-01 via Nuitee
N
Nicola solo_traveller gb
8
2026-05-01 via Nuitee
S
Simone extended_group us
10
Great fun stay, awesome breakfast & dope views
Pros:

I loved my stay here. Great breakfast & views of the hip strip. It’s very central. Lots to do and right across from the beach. I enjoyed the pool & bar. Highly recommend especially if you want to be in the action. Close to Margaritaville & Lounge 2727. Short walk to Pork Pit & at night some local folks sell jerk chicken by the craft market. I highly recommend. Stay were friendly.

2026-04-28 via Nuitee
D
Dovie couple us
10
Pros:

Everything

2026-04-28 via Nuitee
E
Edwards solo_traveller us
6
2026-04-27 via Nuitee
G
Giancarlo couple pa
10
Well-run property with excellent service.
Pros:

Excellent staff, strong location, and fair pricing. The team was proactive and reliable, assisting with our day trip to Negril and consistently ensuring we were comfortable.

Cons:

Nothing. The experience met expectations.

2026-04-26 via Nuitee
S
Simona Barbarossa solo_traveller ch
7
Pros:

Lage, Zimmer Grösse, Super leckeres Essen, freundlichkeit Gastroteam

Cons:

Viele Baustellen, Rezeptionisten könnten mehr Auskunft geben man muss Infos aus der Nase ziehen, Putzpersonal klopft morgens schon früh

2026-04-26 via Nuitee
J
Janet solo_traveller gb
9
Great location with spacious room & rooftop bar. On Hip Strip, next to Pelican Grill.
Pros:

Large room, with good facilities. Rooftop pool built since last family member visit in 2024.
The staff were very pleasant, friendly, trustworthy, and very accommodating.
Great location on the Hip Strip.

Cons:

No help with luggage to my room, only to the lift. After a 9+ hour flight, it would have been nice to get assistance.
Limited choices for breakfast. It was a very small menu with offerings changing daily.

2026-04-23 via Nuitee
P
Patrice solo_traveller us
6
Descent for a night's stay...
Pros:

the only person that I met was friendly was the restaurant manager

Cons:

The TV seemingly did not work, I tried calling the front desk a few times and no one answered

Additionally, the blanket in the room was filled with hair but I guess that's not something housekeeping is concerned about

2026-04-20 via Nuitee
N
Nick solo_traveller gb
8
Good for a short stay
Pros:

Good breakfast, friendly staff

2026-04-19 via Nuitee
Q
Qingyuan solo_traveller co
9
2026-04-17 via Nuitee
O
Osmond couple ca
3
2026-04-15 via Nuitee
E
EvangelinaTrucco extended_group cl
9
Hotel moderno y cómodo totalmente recomendado
Pros:

Hotel moderno y muy bien cuidado. Destacan sus habitaciones amplias con balcón y buenas vistas, además de estar muy limpio. El desayuno es excelente y la ubicación también es muy conveniente. Sin duda, una muy buena experiencia.

Cons:

Como punto a mejorar, el servicio en el desayuno es algo lento y no tan amable, lo que podría elevar aún más la experiencia.

2026-04-15 via Nuitee