Hotel 39 Jamaica

Hotels
7.8 (452 reviews)
39 Gloucester Avenue , Montego Bay , jm

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Service inconsistencies
Booking disputes

Categories

Cleanliness
6.68
Inconsistent cleanliness noted, with some rooms dirty and issues like insects found.
Service
7.65
Service quality varied; issues with front desk staff and mixed experiences.
Location
8.69
Excellent location; close to beaches and local attractions.
Room Quality
7.14
Rooms generally comfortable, but issues such as small beds and maintenance problems reported.
Amenities
8.17
Good amenities but some complaints about the pool and lack of additional features.
Value for Money
7.93
Generally good value, but experiences vary depending on booking issues.
Food and Beverage
8.18
Breakfast received positive feedback, though service during busy times noted as slow.
Overall Experience
7.95
Overall mixed experience; good location and food, but serious issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:37

Property Description

Luxurious Accommodation with Spectacular Sea Views

Modern Amenities: Enjoy air conditioning, flat-screen TV, and a kitchenette in selected rooms. The hotel provides free WiFi, room service, and a 24-hour front desk for your convenience.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering options like Pizza, Seafood, and Steakhouse dishes. Special dietary requests are accommodated, including Vegetarian, dairy-free, and vegan choices.

Relaxation and Recreation: Unwind on the terrace or take a refreshing dip in the outdoor swimming pool. With proximity to One Man Beach and other nearby attractions, Hotel 39 Jamaica is the perfect retreat for your next getaway.

Book now to experience a blend of comfort, convenience, and stunning ocean vistas at Hotel 39 Jamaica.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

7.8
Based on 452 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 7.95
A
Agnieszka extended_group pl
6
2026-04-10 via Nuitee
C
channer family_with_children us
8
It was a great good location and great staff
Pros:

Breakfast was great 👍

Cons:

There wasn't a working remote control for the television during my stay and there wasn't a time clock in the room.

2026-04-09 via Nuitee
G
Grant couple jm
9
2026-04-09 via Nuitee
G
Grant extended_group jm
9
2026-04-09 via Nuitee
S
Sergio Prazin extended_group br
9
Confortable and well located place to stay in Montego Bay
Pros:

Confortable room

Cons:

Nothing to register

2026-04-08 via Nuitee
M
Marco couple it
9
Pros:

Abbiamo soggiornato solo per una notte. Tutti molto disponibili e socievoli

2026-04-06 via Nuitee
T
Tracey family_with_children us
10
2026-04-06 via Nuitee
S
Simone extended_group us
9
Great place
Pros:

Staff, and location

Cons:

Only issue we had in our room was the shower leaking into the hallway.

2026-04-05 via Nuitee
A
Alexcia couple jm
2
Wouldn’t go again
Pros:

The location was good as it is walking distance to the hip strip where all the attractions are.

Cons:

The a/c was dirty and caused a smell when it was turned on. The sheets were smelly like they weren’t washed properly. Breakfast was a disappointment, staff was unaware of menu options and how to deliver service. Front desk were of no help.

2026-04-05 via Nuitee
S
Sabrina couple fr
8
Pros:

Bel hôtel avec une vue magnifique ; petit déjeuner avec plusieurs choix

Cons:

Aucune pression à la douche et surtout très peu d'eau ; très compliqué de prendre une douche

2026-04-05 via Nuitee
R
Rudolph couple gb
1
Pros:

Nothing , they told me that my room wasn't booked even though I had a confirmation from booking.com and the fact I'm being sent this to review my stay is proof that I had booked it , receptionist very poor didn't even offer us alternative places to try , only one staff member who is from altamont originally helped by allowing us to leave our bags in the luggage room the next day for a few hours , it's a decent place .I stayed there the week before so was looking forward to staying one more night before I left to go airport, but that experience was not good at all

2026-04-04 via Nuitee
W
William extended_group co
10
2026-04-04 via Nuitee
A
Alejandro couple uy
8
Pros:

La amabilidad del supervisor Travent Willer o algo así se llamaba

Cons:

Es mejor negril que montego bay

2026-04-03 via Nuitee
S
Sonia couple ca
9
2026-04-02 via Nuitee
I
Iwona extended_group pl
8
2026-04-02 via Nuitee
U
Uday family_with_children jm
9
2026-04-02 via Nuitee
A
Anne couple gb
8
Lovely staff
Pros:

View nice. Ask for a sea view. Meal in restaurant was good . Near beaches.

Cons:

Pool is on top of another building at the back of the hotel up steps but it did have a nice sea view.

2026-04-01 via Nuitee
A
anna couple de
5
2026-03-31 via Nuitee
M
Marlene family_with_children jm
8
The hotel met my expectations, my stay was well spent.
Pros:

The breakfast was delicious, traditional Jamaican ackee and saltfish. Green bananas are currently scarce, none was available.
The staff was very polite.

Cons:

I didn't like the take out containers, which were plastic. Better and more environmentally food containers should be considered.

2026-03-31 via Nuitee
A
ANDREW solo_traveller us
7
2026-03-29 via Nuitee