TownePlace Suites by Marriott Brantford and Conference Centre

Hotels
TownePlace Suites by Marriott
8.3 (310 reviews)
30 Fen Ridge Court , Brantford , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Convenient amenities
Cons:
Cleanliness issues
Service inconsistency
TV and A/C not functioning properly
Unsatisfactory breakfast

Categories

Cleanliness
7.76
Room was clean; however, issues with A/C and dirty floors in breakfast room were reported.
Service
8.73
Staff was friendly, but communication issues noted with certain staff members.
Location
8.77
Convenient location for trip.
Room Quality
7.72
Room was spacious and comfortable, but significant issues with TV and check-in process.
Amenities
8.75
Pool facilities and modern shower were appreciated.
Value for Money
8.21
Rate perceived as high considering the issues faced during the stay.
Food and Beverage
7.76
Breakfast included but described as underwhelming.
Overall Experience
8.73
Mixed feelings overall due to poor experiences this time compared to past stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:05

Property Description

City Views and Indoor Pool: Enjoy breathtaking city views from your room at TownePlace Suites by Marriott Brantford. Take a dip in the indoor pool or relax in the shared lounge area.

Modern Amenities: With air conditioning, flat-screen TV, free WiFi, and a coffee machine in each unit, your comfort is guaranteed. The hotel also offers free toiletries, a hairdryer, and cozy bed linen for a relaxing stay.

Convenient Location and Activities: Located near Glenhyrst Art Gallery and Brant County Museum, the hotel is perfect for exploring Brantford. Guests can also enjoy cycling and barbecue facilities on-site.

Book your stay at TownePlace Suites by Marriott Brantford and Conference Centre for a memorable experience in Brantford!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 310 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
T
TOMOHIRO solo_traveller jp
8
2026-01-30 via Nuitee
G
Gregory couple us
7
Very nice!
Cons:

Breakfast was underwhelming, I would be inclined to go out, the prepared food was very regular.

2026-01-19 via Nuitee
C
Cristine couple ca
7
This time was so so.
Cons:

We didn't like having to call the front dest twice on the Friday & Saturday nights due to kids hockey team gathering by the elevator than running up & down the halls yelling & banging their sticks all after 9:30pm Friday & around 10pm Saturday each night for about 45 minutes. We are not sure we will come again next year. We will call ahead to see if any teams are booked and if we can not get out handicap suite. Other than that it was great stay , especially the poor staff that had to put up with these kids and their parents.
We had a great viswith our neice & her 2 little girls. We went to the beach at Turkey Point, the Brantford Zoo & Farmers market. I also got to the Mary Maxime tent sale & Lens Mills

2026-01-19 via Nuitee
E
Emily couple ca
10
2026-01-19 via Nuitee
A
Angela family_with_children ca
10
2025-12-30 via Nuitee
N
Nigel solo_traveller gb
7
2025-12-26 via Nuitee
S
Scott Devine family_with_children ca
10
2025-12-08 via Nuitee
M
McArthur couple ca
7
2025-11-16 via Nuitee
C
Christian couple de
8
2025-10-20 via Nuitee
C
Christian solo_traveller de
8
2025-10-17 via Nuitee
T
Theresa couple ca
10
2025-10-13 via Nuitee
G
Gillian family
10
Pros:

Tub in the room well relax thank you great ideas

2025-10-12 via Nuitee
L
lisa
10
Pros:

The I ternet was reliable the room was clean and spacious the bed was very comfortable

2025-10-05 via Nuitee
W
Wayne
10
Pros:

Okay

2025-09-30 via Nuitee
S
Spiridoula family
6
Pros:

Hard time hooking up to Wi-Fi
Staff friendly although hard to understand at times
Room was clean however elevator was not
Breakfast provided was good and abundant

2025-09-25 via Nuitee
M
matthewshannon partner
2
Pros:

Not able to check-in @ 3pm , had to change for a wedding in the parking lot. Absolutely terrible will never use Marriott again.

2025-09-21 via Nuitee
K
Karen couple ca
2
Disappointing.
Cons:

A/C didn’t work properly
TV did not work, unable to change channels
Both of above reported to hotel, they tried to resolve the A/C problem but were unable to resolve the problem with the TV.
There was no bath mat and no conditioner in the bathroom.
Floors in breakfast room dirty
The hotel staff said we had to go through a booking.com to get a refund.

2025-09-20 via Nuitee
A
Aaron
8
Pros:

TV Remote didn't work.
Convenient location for trip.
Breakfast included was nice.

2025-09-15 via Nuitee
C
Cynthia partner
10
Pros:

Overall, I was very disappointed with my room with the staff was really great. I wanted a room upgrade, but one wasn’t available.

2025-09-14 via Nuitee
W
Whittaker couple ca
10
9.5/10 overall experience.
Cons:

Couldn't get the TV working

2025-09-13 via Nuitee