TownePlace Suites by Marriott New York Long Island City

Hotels
•
TownePlace Suites by Marriott
9 (1072 reviews)
38-42 11th Street , Long Island City , US
+1 718-392-7600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to metro
Good room quality
Cons:
Breakfast variety
Safety concerns in the area

Categories

Cleanliness
8.39
Generally clean, but some reviews mentioned areas that could improve.
Service
9.86
Staff are consistently described as friendly and helpful.
Location
8.4
Near subway but some reviews questioned safety.
Room Quality
9.35
Rooms are comfortable and well-maintained.
Amenities
8.88
Good amenities including breakfast, but some noted limitations in space.
Value for Money
9.34
Good price to quality ratio mentioned in several reviews.
Food and Beverage
8.39
Breakfast variety was seen as lacking by multiple guests.
Overall Experience
9.36
Overall satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Central Location in Queens
Located in the heart of Queens, TownePlace Suites by Marriott New York Long Island City offers a convenient stay for guests looking to explore the vibrant city of New York.

Modern Amenities
Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a shared lounge during your stay. Start your day right with a buffet, continental, or American breakfast served daily at the property.

Relaxing Terrace
Unwind and take in the city views at the hotel's terrace, perfect for a peaceful retreat after a day of sightseeing.

Experience comfort and convenience at TownePlace Suites by Marriott New York Long Island City - book your stay now for a memorable visit to the Big Apple!

Important information:

Please note, parking is available during the following times: 7am to 10pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1072 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
N
Nivas • extended_group • ca
9
Overall, a very good stay. Comfortable rooms, friendly service and top-notch breakfast!
Pros:

The property was very well-maintained, centrally located, with only a couple of stops from Manhattan. The metro station is around 8-10min walk from the hotel. The complimentary breakfast was top-notch, and the staff were polite, friendly and accommodating.

Cons:

While there are many hotels in the vicinity, the neighborhood is not fabulous. The walk to and from the subway isn't great. Too many people out on the streets, loitering and passing comments,. We ended up taking a longer route to the hotel via the 38th, which seemed more safer.

2026-10-17 • via Nuitee
T
TEMMEM CLEMENT • family_with_children • fr
7
2026-10-16 • via Nuitee
H
Herrera • solo_traveller • co
10
Accesibilidad y precio
Pros:

El servicio del personal y la ubicación.

2026-10-15 • via Nuitee
D
Delailah • extended_group • sg
1
Unauthorized charges on my credit card resulted in an $85 loss on my part after the charges were refunded. The hotel is
Cons:

Location. Walking to/from the hotel felt very unsafe. The surrounding area is dirty, too.

2026-10-14 • via Nuitee
K
Kacie • couple • gb
9
Cannot complain- good value, great staff and service
Pros:

Rooms were big (for new york), they were cleaned every other day which was convenient enough.

Cons:

No restaurant on site (if im being picky) but free breakfast in the morning was great

2026-10-14 • via Nuitee
L
Lindsay • couple • be
9
Super séjour
Pros:

Personnel très à l’écoute, disponible. Métro à proximité

Cons:

La climatisation dans la chambre allume H24 et impossible à éteindre et soufflait sur le lit

2026-10-11 • via Nuitee
P
PIER MARIA • solo_traveller • it
9
Buon soggiorno
Pros:

Struttura nuova, pulita e ordinata, punto a favore sicuramente la prima colazione, che per NY ti permette sicuramente di risparmiare. Vicinanza, (circa 600 m.t.) dalla stazione della metropolitana (21 th str./Queebsboro).

Cons:

L’Hotel si trova in una zona in via di riqualificazione, dove però la strada è ancora lunga… ( pur non avendo avuto particolari problemi)

2026-10-10 • via Nuitee
S
sanchez gonzalez • solo_traveller • co
7
Pros:

La atención de la recepción y de Juan Carlos espectacular
Muy bueno que tienen el servicio de lavado y es free, aunque cobran el jabón muy costoso si lo llevas puedes lavar y secar.

Cons:

Las camas muy incómodas demasiado suaves uno queda hundido , las almohadas tampoco son cómodas.
La ubicación no es tan buena aunque es cerca al metro hay que pasar por una zona no tan chévere, no hay buenos restaurantes en la zona, debe uno desplazarse hasta Queens.
El aseo no lo hacen todos los días, lo que se te acaba no te lo reponen a menos que lo pidas, como jabones y demás.

2026-10-09 • via Nuitee
V
Viktoriia • couple • il
5
Є дуже багато «але»
Pros:

В номері було досить чисто. Достатньо близько до станції метро. Повний комплект посуду.

Cons:

Тут можна розкласти по декількох пунктах:
1) Фотографії самого готеля не дуже правдиві, особливо це стосується виду з вікна. В нас був вид на будівництво.
2) Сніданки жахливі. Жодних овочів, фруктів, не було мʼясної нарізки. Весь сніданок складався з різних видів хлібу і це було дуже дивно.
3) В номері було дуже і дуже скрипуче ліжко. Кожен рух - скрип. Вночі особливо - це не зручно. У ванній кімнаті двері такоє дуже сильно видавали звук при закриванні, петлі дверей дуже заржавілі.
4) Не було стаканчика для зубних щіток.
5) В номері не було пакетів для сміття.

2026-10-09 • via Nuitee
M
Matthew • couple • us
10
2026-10-09 • via Nuitee
G
Gilbert • couple • us
4
I will not come back again。
Pros:

N/A

Cons:

N/A

2026-10-08 • via Nuitee
L
Lilla • couple • hu
6
Cons:

A reggeli katasztrófa volt. Penészes volt a bagel és ecet szagú az english muffin. Ezek után a fél út alatt nem is reggeliztünk a szállodában.

2026-10-08 • via Nuitee
G
Gonzalo • solo_traveller • cl
7
2026-10-07 • via Nuitee
G
Guy • solo_traveller • us
9
2026-09-19 • via Nuitee
R
Roland • extended_group • de
10
2026-09-19 • via Nuitee
M
Michał • couple • pl
8
Świetnie zlokalizowany hotel, idealne miejsce jako baza wypadowa do zwiedzania Nowego Jorku.
Pros:

Bardzo dobra lokalizacja, blisko stacji metra co znacznie ułatwiało poruszanie się po mieście. Pomocny i miły personel. Pokoje czyste, dobrze wyposażone. Kawa, herbata i woda dostępne przez 24h.

Cons:

Mało urozmaicone śniadania.

2026-09-18 • via Nuitee
T
Tales Augusto • extended_group • br
8
2026-09-18 • via Nuitee
S
Shanshan • solo_traveller • sg
10
2026-09-16 • via Nuitee
S
Sriharshitha • couple • de
8
Pros:

Good value for money. Excellent AC

Cons:

Limited breakfast options. Unclean and sticky floor. Not a great neighbourhood.

Staff rejected my card saying it didn’t work at 4am in the morning but after we checked with our bank, they said that the issue was not on our end.. and turned out they didn’t swipe it properly. No apologies were given despite their fault.. esp with a kid at 4am. But we moved on as the rest of the stay was good.

2026-09-16 • via Nuitee
C
Cora • solo_traveller • gb
8
Pros:

Very clean and tidy, not far from Manhattan Centre, just a couple of subway stops

Cons:

It was very noisy in the mornings and we were in the room bestie the elevator so could always her it when it was in motion.

2026-09-16 • via Nuitee