TownePlace Suites by Marriott New York Long Island City

Hotels
•
TownePlace Suites by Marriott
9 (1072 reviews)
38-42 11th Street , Long Island City , US
+1 718-392-7600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to metro
Good room quality
Cons:
Breakfast variety
Safety concerns in the area

Categories

Cleanliness
8.39
Generally clean, but some reviews mentioned areas that could improve.
Service
9.86
Staff are consistently described as friendly and helpful.
Location
8.4
Near subway but some reviews questioned safety.
Room Quality
9.35
Rooms are comfortable and well-maintained.
Amenities
8.88
Good amenities including breakfast, but some noted limitations in space.
Value for Money
9.34
Good price to quality ratio mentioned in several reviews.
Food and Beverage
8.39
Breakfast variety was seen as lacking by multiple guests.
Overall Experience
9.36
Overall satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Central Location in Queens
Located in the heart of Queens, TownePlace Suites by Marriott New York Long Island City offers a convenient stay for guests looking to explore the vibrant city of New York.

Modern Amenities
Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a shared lounge during your stay. Start your day right with a buffet, continental, or American breakfast served daily at the property.

Relaxing Terrace
Unwind and take in the city views at the hotel's terrace, perfect for a peaceful retreat after a day of sightseeing.

Experience comfort and convenience at TownePlace Suites by Marriott New York Long Island City - book your stay now for a memorable visit to the Big Apple!

Important information:

Please note, parking is available during the following times: 7am to 10pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1072 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
G
Guy • solo_traveller • us
9
2026-09-19 • via Nuitee
R
Roland • extended_group • de
10
2026-09-19 • via Nuitee
M
Michał • couple • pl
8
Świetnie zlokalizowany hotel, idealne miejsce jako baza wypadowa do zwiedzania Nowego Jorku.
Pros:

Bardzo dobra lokalizacja, blisko stacji metra co znacznie ułatwiało poruszanie się po mieście. Pomocny i miły personel. Pokoje czyste, dobrze wyposażone. Kawa, herbata i woda dostępne przez 24h.

Cons:

Mało urozmaicone śniadania.

2026-09-18 • via Nuitee
T
Tales Augusto • extended_group • br
8
2026-09-18 • via Nuitee
S
Shanshan • solo_traveller • sg
10
2026-09-16 • via Nuitee
S
Sriharshitha • couple • de
8
Pros:

Good value for money. Excellent AC

Cons:

Limited breakfast options. Unclean and sticky floor. Not a great neighbourhood.

Staff rejected my card saying it didn’t work at 4am in the morning but after we checked with our bank, they said that the issue was not on our end.. and turned out they didn’t swipe it properly. No apologies were given despite their fault.. esp with a kid at 4am. But we moved on as the rest of the stay was good.

2026-09-16 • via Nuitee
C
Cora • solo_traveller • gb
8
Pros:

Very clean and tidy, not far from Manhattan Centre, just a couple of subway stops

Cons:

It was very noisy in the mornings and we were in the room bestie the elevator so could always her it when it was in motion.

2026-09-16 • via Nuitee
E
Emily • family_with_children • us
10
2026-09-13 • via Nuitee
S
SANTIAGO • solo_traveller • ec
10
Pros:

Todos los servicios y la gente muy amable

Cons:

La diversidad del desayuno

2026-09-13 • via Nuitee
M
Madelene • family_with_children • us
6
Not the best but not the worst.
Pros:

The staff was very friendly, attentive and accommodating. Their attention made it very welcoming. The breakfast was good.

Cons:

The pictures of the hotel were a bit deceiving. The location is not the best but convenient to local stores and transportation. The room was small, the pillows were the WORST. The view, what view? Lol, but construction. Not pleasant when you have to live out of your suitcase for the 2 weeks we were there because you only have a small closet and no dresser to put your clothes away. I don't think I'll be staying there again.

2026-09-13 • via Nuitee
F
Francisco Javier • family_with_children • es
9
Excepcional
Pros:

El desayuno bien organizado, la azotea con vistas y las habitaciones son muy cómodas

Cons:

Mayor variedad en el desayuno

2026-09-12 • via Nuitee
R
Robert • couple • sk
7
Pros:

Čistota, blízkosť metra a centra Manhattanu, personál

Cons:

Raňajky katastrofa, plastové poháre, taniere a výber absolútne minimálny.
Odhlučnenie izby veľmi slabé. Bolo počuť všetky zvuky zvonku alebo z chodby.
Umiestnenie hotela. Po zotmení sme sa vždy vracali iba taxíkom. Okolie hotela bolo divoké a špinavé.

2026-09-12 • via Nuitee
M
Max Danieltom • couple • br
9
Bom custo-benefício, porém, se retornasse com criança, ponderaria outras opções.
Pros:

Hotel com boa infraestrutura, quarto espaçoso, bem equipado ( frigobar, micro-ondas, louça básica ) cama confortável, material de cama novo, impecavelmente limpo, sistema de refrigeração bom, café da manhã bem servido, embora, pouco variado.

Cons:

É uma área em transição estrutural, nível de desenvolvimento social baixo, ruas próximas sujas, pessoas em situação de rua rotineiramente, cheiro de maconha sempre presente ( legalizada em NY ), embora, sem qualquer incidência de violência ou qualquer abordagem hostil durante minha estadia.

2026-09-11 • via Nuitee
J
Jerry • couple • us
7
Very convenient
Pros:

The hotel is located in a transition neighborhood that has a lot of new hotels and a lot of warehouses. It is very convenient to a number of subway lines. The daily breakfast was excellent. If you drive you can find street parking and avoid the fee to park.

Cons:

The area looks run down but it was safe and we never felt danger while walking to and from the subway even late at night. The biggest issue we had was a lack of towels racks in the bathroom which made it difficult to air dry towels between room being serviced.

2026-09-07 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

Excelente servicios 👍

Cons:

Nada

2026-09-07 • via Nuitee
P
Patrik • couple • sk
7
2026-09-05 • via Nuitee
S
sandie • solo_traveller • fr
8
Pros:

Emplacement loin du tumulte de midtown
Déplacement rapide en métro
Métro à 5mn
Large choix petit déjeuner

Cons:

Vue depuis la chambre
Bruit des camions tôt le matin

2026-09-02 • via Nuitee
A
Annastasha • solo_traveller • th
8
Pros:

Complete important kitchen set in the room

Cons:

Have to request for house keeping

2026-09-02 • via Nuitee
C
Carsten • family_with_children • ch
7
2026-09-02 • via Nuitee
M
Marc • solo_traveller • nl
9
Pros:

Breakfast (Rosie). Location was good

Cons:

One night there was very loud music somewhere behind the hotel

2026-09-01 • via Nuitee