TownePlace Suites by Marriott New York Long Island City

Hotels
•
TownePlace Suites by Marriott
9 (893 reviews)
38-42 11th Street , Queens , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to metro
Good room quality
Cons:
Breakfast variety
Safety concerns in the area

Categories

Cleanliness
8.39
Generally clean, but some reviews mentioned areas that could improve.
Service
9.86
Staff are consistently described as friendly and helpful.
Location
8.4
Near subway but some reviews questioned safety.
Room Quality
9.35
Rooms are comfortable and well-maintained.
Amenities
8.88
Good amenities including breakfast, but some noted limitations in space.
Value for Money
9.34
Good price to quality ratio mentioned in several reviews.
Food and Beverage
8.39
Breakfast variety was seen as lacking by multiple guests.
Overall Experience
9.36
Overall satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Central Location in Queens
Located in the heart of Queens, TownePlace Suites by Marriott New York Long Island City offers a convenient stay for guests looking to explore the vibrant city of New York.

Modern Amenities
Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a shared lounge during your stay. Start your day right with a buffet, continental, or American breakfast served daily at the property.

Relaxing Terrace
Unwind and take in the city views at the hotel's terrace, perfect for a peaceful retreat after a day of sightseeing.

Experience comfort and convenience at TownePlace Suites by Marriott New York Long Island City - book your stay now for a memorable visit to the Big Apple!

Important information:

Please note, parking is available during the following times: 6:00 - 22:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 893 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
J
jose • couple • us
10
2026-02-14 • via Nuitee
K
Katarzyna • couple • pl
10
Pros:

Cisza,porządek blisko metra,smaczne śniadania

2026-02-13 • via Nuitee
M
Mag • family_with_children • pl
8
Udany wyjazd z rodziną
Pros:

Personel był bardzo pomocny i przemiły
Łóżka w pokoju bardzo wygodne, idealne
Aneks kuchenny był bardzo przydatny
Łazienka przestronna i pojemna

Cons:

Mało miejsca przechowywanie rzeczy, tylko jedna szafa z jedna półka na 4 osoby, trochę za mało

Okolica hotelu nieciekawa, przejście do metra wzdłuż ulicy gdzie kręciły się podejrzane najarane typy, przejście przez brudne osiedle

2026-02-12 • via Nuitee
E
Elisa • family_with_children • de
7
Cons:

Breakfast with plastic cutlery
Very crowded at breakfast and not very high quality food

2026-02-10 • via Nuitee
L
Luisa María • family_with_children • gt
9
Pros:

Realmente todo estuvo excelente , la cama muy cómoda para descansar bien, el baño amplio y con agua caliente, el personal siempre dispuesto a ayudar, la ubicación super bien a 2 cuadras de una estación de metro que conectaba directo a Manhattan.

Cons:

No hacen la cama a diario ni limpieza del cuarto. Entiendo el no cambiar sábanas y toallas diariamente para ahorrar recursos, pero entrar a vaciar basura y estirar la cama es básico para que podamos descansar bien.

2026-02-09 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2026-01-29 • via Nuitee
A
Alaa • couple • us
10
2026-01-29 • via Nuitee
V
Vásquez Godoy • solo_traveller • cl
9
2026-01-28 • via Nuitee
E
Edwin • couple • au
10
2026-01-27 • via Nuitee
M
Myriam • couple • fr
10
2026-01-26 • via Nuitee
B
Bic • family_with_children • us
10
2026-01-24 • via Nuitee
S
Sirya • couple • it
7
Illusa
Pros:

Stanza pulita, spaziosa e con tutto ciò che occorreva

Cons:

1️⃣Partendo dal check-in, avremmo dovuto saldare la prenotazione da vicino, la ragazza che era di servizio, ci voleva addebitare oltre alla cauzione un costo aggiuntivo di quasi 500$ , quando ho fatto presente che sull’app di Booking il prezzo totale era inferiore, ci è stato detto che il sistema arrotondava per eccesso, ma prima questione risolta.
2️⃣Abbiamo alloggiato in questa struttura per 7 giorni, le pulizie sono state effettuate solo un giorno, difatti abbiamo dovuto richiedere almeno delle asciugamani nuove più volte.
3️⃣ABBIAMO PAGATO UNA CIFRA SUPERIORE PER POTER OTTENERE LA CAMERA PIÙ GRANDE DISPONIBILE CON VISTA SU PONTE DI BROOKLYN, DIFATTI QUESTA VISTA NON C’ERA, POICHÈ DAVANTI ALLA STRUTTURA STANNO COSTRUENDO UN PALAZZO, QUINDI NON C’È ALCUNA VISTA. SO CHE NON È COLPA LORO MA AVREI GRADITO ESSERNE AL CORRENTE AL CHECK-IN

2026-01-22 • via Nuitee
M
Marta • solo_traveller • us
7
2026-01-20 • via Nuitee
D
Daniel • extended_group • cr
10
Pros:

El espacio, la habitación y la atención

Cons:

El desayuno se vuelve repetitivo y el barrio en el que se encuentra no es peligroso, pero definitivamente no es el más bonito

2026-01-20 • via Nuitee
G
Gideon • extended_group • gh
8
It was okay
Pros:

The workers were nice.

Cons:

The breakfast was not the best.

2026-01-20 • via Nuitee
S
Stephen • solo_traveller • us
10
Clean-friendly-safe.
Pros:

I flew out of La Guardia, and wanted something close by. This was perfect.

The room I booked was clean and warm. The staff were really nice and helpful.

I had breakfast, it wasn’t anything special but it wasn’t bad.

Parking was easy on the street, I also had the option for valet.

2026-01-20 • via Nuitee
R
Richárd • couple • ca
10
Tökéletes Ár/Érték arány!
Pros:

Változatos reggeli, kedves személyzet, mindenki udvarias volt!

Cons:

Nem volt olyan.

2026-01-19 • via Nuitee
U
Ujwal Sanjay • family_with_children • us
8
Excellent property except the location looks shady at night.
2026-01-19 • via Nuitee
C
cristobal • solo_traveller • cl
10
2026-01-19 • via Nuitee
M
Manivannan • family_with_children • us
8
It’s good overall
Pros:

Airport transportation

Cons:

Its ok

2026-01-19 • via Nuitee