TownePlace Suites by Marriott New York Long Island City

Hotels
TownePlace Suites by Marriott
9 (1008 reviews)
38-42 11th Street , Queens , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to metro
Good room quality
Cons:
Breakfast variety
Safety concerns in the area

Categories

Cleanliness
8.39
Generally clean, but some reviews mentioned areas that could improve.
Service
9.86
Staff are consistently described as friendly and helpful.
Location
8.4
Near subway but some reviews questioned safety.
Room Quality
9.35
Rooms are comfortable and well-maintained.
Amenities
8.88
Good amenities including breakfast, but some noted limitations in space.
Value for Money
9.34
Good price to quality ratio mentioned in several reviews.
Food and Beverage
8.39
Breakfast variety was seen as lacking by multiple guests.
Overall Experience
9.36
Overall satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Central Location in Queens
Located in the heart of Queens, TownePlace Suites by Marriott New York Long Island City offers a convenient stay for guests looking to explore the vibrant city of New York.

Modern Amenities
Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a shared lounge during your stay. Start your day right with a buffet, continental, or American breakfast served daily at the property.

Relaxing Terrace
Unwind and take in the city views at the hotel's terrace, perfect for a peaceful retreat after a day of sightseeing.

Experience comfort and convenience at TownePlace Suites by Marriott New York Long Island City - book your stay now for a memorable visit to the Big Apple!

Important information:

Please note, parking is available during the following times: 7am to 10pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1008 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
G
Guadalupe family_with_children us
10
2026-06-06 via Nuitee
D
Dung family_with_children vn
5
KS sạch , môi trường xung quanh vắng ,thủ tục deposit quá mất thời gian
Pros:

Bữa sáng đơn giản , nhân viên vui vẻ , phòng sạch

Cons:

môi trường xung quanh khá vắng , buổi tối nên đi uber về thẳng KS, nhân viên làm thủ tục deposit quá mất thời gian , phản hồi vướng mắc không rõ ràng .

2026-06-03 via Nuitee
E
Emanuele81 solo_traveller it
7
2026-06-02 via Nuitee
A
andrea family_with_children it
8
Pros:

Pulizia dimensioni e colazione

Cons:

Posizione

2026-06-02 via Nuitee
S
Seyed Mahdi solo_traveller gb
9
2026-06-02 via Nuitee
F
Ferran solo_traveller es
8
Pros:

Hotel en general

Cons:

Barri i preu

2026-06-01 via Nuitee
J
Ji Hyoun couple kr
8
Pros:

직원들의 따뜻하고 편안한 응대와 깔끔한 시설은 딱 좋았습니다.
침대가 포근해서 매우 편안하게 잤습니다.
발렛 파킹이 되어 안전합니다. 특히 발렛 직원의 성실한 태도를 칭찬합니다.
로비에 24시간 마련되어 있는 커피가 좋았습니다.

Cons:

밤 늦게, 그리고 새벽에도 간간이 사람들의 소란스러운 소리가 창문 너머로 들려서 잠을 설쳤어요.
지하철 타고 다닐 계획이었으나 지하철을 이용하지는 않았어요.
호텔 위치나 뷰가 썩 쾌적한 동네는 아닌 것 같아요.

2026-05-31 via Nuitee
T
Tiago André solo_traveller pt
9
2026-05-30 via Nuitee
E
Edirin family_with_children gb
9
2026-05-30 via Nuitee
I
Idriss extended_group fr
8
Très positif dans l'ensemble
Pros:

Emplacement proche du métro, personnel très sympatique et chambre sympathique

Cons:

Proche d'un quartier craintif à premiere vue même si je n'ai rencontré aucun probleme et que la police sont souvent autour
Nettoyage des chambres un jour sur deux c'est dommage
Petit déjeuner très sympliste

2026-05-27 via Nuitee
G
Gizem couple tr
9
Pros:

konfor ve temizlik çok iyiydi, kahvaltı oldukça yeterli. çalışanlar güler yüzlü

Cons:

konumu zorlu. ilk başta çekindik ve tedirgin olduk sonra alıştık buna ama özellikle akşamlar aktarma yapmak zorunda kalarak dönmek yorucu oldu

2026-05-27 via Nuitee
M
Margherita couple it
8
Ottimo rapporto qualità prezzo.
Pros:

Tutto, ottimo hotel, metro vicinissima, letto molto comodo, staff gentile.

2026-05-26 via Nuitee
A
AK_Siddiqui family_with_children sa
7
It was a good hotel, but I did not like the neighborhood to stay in with family.
Pros:

The room was clean and well kept, and the entire facility appeared updated.

Cons:

The neighborhood did not seem very safe - especially after sunset. The nearest subway station was at least 8 min walk away.

2026-05-25 via Nuitee
L
Luisa couple co
10
Una muy buena estancia
Pros:

La limpieza excelente y el personal.

2026-05-25 via Nuitee
I
Ilaria solo_traveller it
9
Pros:

Le camera e la colazione

Cons:

Niente

2026-05-25 via Nuitee
T
Theodoros couple gr
8
2026-05-22 via Nuitee
E
Elisabetta family_with_children us
7
2026-05-21 via Nuitee
L
Luke couple gb
8
2026-05-21 via Nuitee
O
Omar family_with_children it
10
Tutto bene, staff ottimo e stanza top
Pros:

Piaciuto tutto ottimo rapporto qualità prezzo.. staff eccellente.. posizione comoda..zona in sviluppo che da spazio alla vera realtà newyorkese..chi si lamenta della zona potrebbe alloggiare a Manhattan senza criticare questa zona..

Cons:

Tutto ok

2026-05-14 via Nuitee
U
Usher couple gb
8
Everything you need for a comfortable stay
Pros:

Had everything necessary for a comfortable stay. Nice big bed, tv, fridge freezer, microwave, coffee maker, dishwasher, good shower. Breakfast included. Staff very friendly and accommodating

Cons:

Nothing to dislike

2026-05-12 via Nuitee