Hyatt Palm Springs

Hotels
•
Hyatt
7.1 (1016 reviews)
285 North Palm Canyon Drive , Palm Springs , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and run-down rooms

Categories

Cleanliness
4.31
Several reviews mentioned issues with cleanliness, including decomposition smells and dirty floors.
Service
9.78
Guests noted excellent service with special mentions of staff being friendly and attentive.
Location
9.32
The location was consistently praised as being central and convenient for activities.
Room Quality
5.27
Multiple reviews indicated that rooms are outdated and in need of renovation.
Amenities
7.3
Amenities mentioned positively included pool and interesting children's activities.
Value for Money
6.26
Value for money was questioned due to issues with room quality and unpleasant experiences.
Food and Beverage
8.31
Breakfast received high praise though not a buffet; food quality was commended.
Overall Experience
6.28
Mixed reviews lead to a lower overall experience despite some good elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Luxurious Suites with Modern Amenities

Hyatt Palm Springs, conveniently located in the heart of Palm Springs, offers a luxurious stay just a short distance from the airport. Each spacious suite is designed for comfort and entertainment, featuring a 42" flat-screen TV, iHome stereo, and free WiFi. Guests can relax on the private balcony or in the separate parlor area.

Outdoor Pool and Hot Tub

Unwind and soak up the sun at the hotel's outdoor heated swimming pool and hot tub. Whether you prefer a refreshing swim or a leisurely soak, this amenity provides the perfect way to relax during your stay.

Convenient Amenities and Services

From the complimentary toiletries in the ensuite bathroom to the provided refrigerator, Hyatt Palm Springs ensures that guests have everything they need for a comfortable stay. Book your stay now and experience luxury in the heart of Palm Springs.

Important information:

Please note that there is a pet fee of USD 30 per pet per day. The amount will not exceed USD 90 per stay. There is a maximum of 2 pets per room. Guests with pets should contact the property for details regarding the pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Location

Guest Reviews

7.1
Based on 1016 reviews
Cleanliness: 4.31
Service: 9.78
Location: 9.32
Room Quality: 5.27
Amenities: 7.3
Value for Money: 6.26
Food and Beverage: 8.31
Overall Experience: 6.28
L
Lynnette • couple • us
5
Great location, although the $30 a day for parking, which I knew was ridiculous
Pros:

Location was great

Cons:

Had problems with the room, which was identified after I unpacked. Advised the supervisor of the issues with the room and they apologized.

2026-09-19 • via Nuitee
N
Nancy • solo_traveller • us
7
Centralized & good rates
Pros:

The discounted rate was fitting. The hotel is centralized & steps away to Downtown Palm Springs. No need for additional costs to commute.

Cons:

Overall the hotel is grand but run down. I will stay at the Hyatt again & hope that it can be remodeled & necessary upkeep of the structure will take place. Underground parking is $35 per night. There is no gate or sign indicating additional costs until you get to check in. That information should be posted on the wall at the entry or parking.

2026-09-19 • via Nuitee
J
james • couple • us
9
Nice day for shopping and relaxing nice pool and spa
Pros:

Nice location nice facilities close to everything

Cons:

The parking is under the building little and convenient if you’re going out a lot and not walking

2026-09-18 • via Nuitee
C
Claudia • couple • us
8
2026-09-17 • via Nuitee
L
Laura • couple • us
3
2026-09-15 • via Nuitee
R
Robert • solo_traveller • us
4
Disappointment
Pros:

The bar and breakfast was good!
Location is great

Cons:

Our room was not cleaned one day and it took more than an hour to get some towels and coffee, I had to call again!
The tubs need to have new non slip put on bottom because I am a disabled veteran but I am very careful but I slipped and fell getting into tub because it is so slippery! I still may file an incident report! Something needs to be done!!!

2026-09-14 • via Nuitee
L
Leonel • couple • us
10
2026-09-14 • via Nuitee
M
Maria • couple • us
10
2026-09-11 • via Nuitee
R
Raigosa • couple • us
1
Cozy
Pros:

The pool

Cons:

No one is on charge don’t respect my reservation charge the prices at the last minute

2026-09-11 • via Nuitee
W
William • couple • us
1
2026-09-11 • via Nuitee
B
Brandon • couple • us
10
Everything was great!
Pros:

Staff was friendly and the facility was very clean

2026-09-10 • via Nuitee
J
Janet • couple • us
7
It was one night, not much too experience
Pros:

The bed was comfortable

Cons:

I did ask for a room closest to the elevator because I had double knee replacement, but I ended up with the furthest room from the elevator

2026-09-09 • via Nuitee
O
OP • solo_traveller • us
7
Pros:

location
staff very helpful

Cons:

Parking is expensive.
All interiors are probably the same since the opening, wear and tear very evident with no refresh on the rooms.

2026-09-09 • via Nuitee
C
Craig • couple • us
10
Fantastic!!
Pros:

Very convenient and quaint

2026-09-08 • via Nuitee
T
Tiffani • couple • us
7
Pros:

The location and the hotel itself was really nice

Cons:

The common shared rooms bathroom and outside pool area were not clean, and they ran out of pool towels fast.

2026-09-08 • via Nuitee
M
Malinda • couple • us
8
Lovely and great spot!
Pros:

Nice! Big room. Balcony very nice, very comfortable bed

Cons:

Parking $$$ no ev chargers in the garage, no info written anywhere in the room. You have to text someone.

2026-09-08 • via Nuitee
P
Paez • couple • us
10
Pros:

MOUNTAIN VIEW

2026-09-08 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-09-07 • via Nuitee
L
Llamas • solo_traveller • us
10
2026-09-06 • via Nuitee
R
Rosa • couple • us
3
2026-09-05 • via Nuitee