Hyatt Palm Springs

Hotels
Hyatt
7.1 (989 reviews)
285 North Palm Canyon Drive , Palm Springs , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and run-down rooms

Categories

Cleanliness
4.31
Several reviews mentioned issues with cleanliness, including decomposition smells and dirty floors.
Service
9.78
Guests noted excellent service with special mentions of staff being friendly and attentive.
Location
9.32
The location was consistently praised as being central and convenient for activities.
Room Quality
5.27
Multiple reviews indicated that rooms are outdated and in need of renovation.
Amenities
7.3
Amenities mentioned positively included pool and interesting children's activities.
Value for Money
6.26
Value for money was questioned due to issues with room quality and unpleasant experiences.
Food and Beverage
8.31
Breakfast received high praise though not a buffet; food quality was commended.
Overall Experience
6.28
Mixed reviews lead to a lower overall experience despite some good elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Luxurious Suites with Modern Amenities

Hyatt Palm Springs, conveniently located in the heart of Palm Springs, offers a luxurious stay just a short distance from the airport. Each spacious suite is designed for comfort and entertainment, featuring a 42" flat-screen TV, iHome stereo, and free WiFi. Guests can relax on the private balcony or in the separate parlor area.

Outdoor Pool and Hot Tub

Unwind and soak up the sun at the hotel's outdoor heated swimming pool and hot tub. Whether you prefer a refreshing swim or a leisurely soak, this amenity provides the perfect way to relax during your stay.

Convenient Amenities and Services

From the complimentary toiletries in the ensuite bathroom to the provided refrigerator, Hyatt Palm Springs ensures that guests have everything they need for a comfortable stay. Book your stay now and experience luxury in the heart of Palm Springs.

Important information:

Please note that there is a pet fee of USD 30 per pet per day. The amount will not exceed USD 90 per stay. There is a maximum of 2 pets per room. Guests with pets should contact the property for details regarding the pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Location

Guest Reviews

7.1
Based on 989 reviews
Cleanliness: 4.31
Service: 9.78
Location: 9.32
Room Quality: 5.27
Amenities: 7.3
Value for Money: 6.26
Food and Beverage: 8.31
Overall Experience: 6.28
M
Michel family_with_children nl
7
Gewoon prima hotel voor doorreis
Pros:

Goede ligging tov restaurants

Cons:

Was redelijk gedateerd

2026-08-14 via Nuitee
W
Wendy Cottrell extended_group us
10
Good time
Pros:

Convenient of the street fair

Cons:

Everything is all good

2026-08-13 via Nuitee
E
Eduardo couple us
10
2026-08-13 via Nuitee
E
Ernie solo_traveller us
7
Pros:

Rooms need to be updated and cleaned properly. We noticed some parts of the room were not very clean.

Cons:

The rooms were very dated and the parking garage was limited and expensive.

2026-08-13 via Nuitee
R
Rosie solo_traveller us
10
Great location
Pros:

Everyone was very friendly the moment when we check in 😀

Cons:

The floors were a little warm and couldn't fill the AC but the room was excellent temperature.

2026-08-12 via Nuitee
A
Ana couple us
10
2026-08-10 via Nuitee
M
Mark solo_traveller us
9
I would stay again. Skip the expensive botique places. Great location.
Pros:

Outstanding room. It was a suite - similar to an Embassy Suites room. I stayed on the 6th floor and would recommend that for the view.

Cons:

It was 114 outside when I was there. Inside the a/c was working to keep up. It was OK inside but not more than OK.

2026-08-10 via Nuitee
K
karina family_with_children us
10
2026-08-09 via Nuitee
L
Lisa extended_group us
8
2026-08-07 via Nuitee
E
Elsa family_with_children us
10
Pros:

Clean and nice people

Cons:

All clean easy to get help

2026-08-06 via Nuitee
S
stephanie family_with_children us
10
Pros:

everything was perfect its my 3rd time staying at the hyatt and i will continue staying at the hyatt , Every time i stay it always over meets my explantations.

Cons:

The only thing that i would say is during the summer just make sure theres always a stock of toweks by the pool.

2026-08-06 via Nuitee
W
Wisted solo_traveller us
10
2026-08-05 via Nuitee
D
Domenica family_with_children us
10
2026-08-04 via Nuitee
Z
ZAPATA solo_traveller us
8
2026-08-03 via Nuitee
A
Andrea couple us
4
Just ok
Pros:

The room and staff !!

Cons:

The only elevator and small pool .

2026-08-03 via Nuitee
A
Andrea family_with_children us
1
2026-08-03 via Nuitee
A
Aziz solo_traveller us
9
2026-08-02 via Nuitee
W
Walter family_with_children us
9
2026-08-02 via Nuitee
V
V1593PHamym NONE
2
Terrible experience
Pros:

Terrible experience with this hotel, the toilet was not flushed through, the bath tub was uncleaned and the room was dirty. Spoke with a few guests there, everyone had different complaints and issues. Not recommended this place to anyone

2026-07-29 via Tripadvisor
T
tirouhig NONE
2
Horrible and not clean
Pros:

The rooms were not clean and gave motel vibes instead. Gum on our door, pee leak in the bathroom. my cousins room smelled like cigarettes and my sisters room had throwup stains.

2026-07-27 via Tripadvisor