Mercure Hotel Hamm

Hotels
•
Mercure
8 (2900 reviews)
Neue Bahnhofsstraße 3 , Hamm , DE
+49 2381 91920

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Convenient location
Cons:
Cleanliness issues
Aging facilities
Overpriced for the quality

Categories

Cleanliness
7.08
Some reviews mentioned that rooms were not 100% clean and had unpleasant odors.
Service
9.05
Many guests praised the professionalism and friendliness of the staff.
Location
8.59
Multiple reviews highlighted the hotel's convenient location near the train station.
Room Quality
8.04
Rooms were generally spacious and comfortable, though some mentioned issues with old fixtures.
Amenities
7.57
Amenities were noted as lacking in some areas, such as missing refrigerators in rooms.
Value for Money
7.53
Some reviews indicated that prices were high compared to the amenities offered, making it feel overpriced.
Food and Beverage
8.08
Breakfast was frequently praised, but there were concerns about some food freshness.
Overall Experience
8.05
Overall, guests expressed satisfaction with their stay, though there were mixed feelings about certain complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:54

Property Description

Luxurious Accommodation
The 4-star Mercure Hamm offers air-conditioned rooms with modern amenities, including flat-screen TVs and tea/coffee facilities. Relax in style and comfort during your stay.

Wellness and Dining Options
Indulge in relaxation at the hotel's sauna and massage service, or unwind in the large conservatory. Enjoy a culinary journey with international cuisine served all day at the restaurant and café, complemented by a selection of German beer and fine wines at the bar.

Convenient Location
Situated next to the pedestrian zone and close to Hamm Train Station, the Mercure Hamm provides easy access for guests. With the A2 motorway just 6 km away and an underground garage on-site, convenience is key during your stay.

Experience luxury, relaxation, and convenience at Mercure Hamm - book your stay now!

Important information:

Please call the hotel in advance if expecting to arrive after 6 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FMO

Location

Guest Reviews

8
Based on 2900 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
S
Susanne • solo_traveller • de
4
Pros:

Hotel liegt zentral, Parkgarage

Cons:

Fenster lässt sich nur kippen, sehr warm (auch im Herbst) und laut (Verkehr), Zimmerkarte hat drei mal nicht funktioniert, Rechnung kam nicht, trotz mehrmaliger Nachfrage. Das Frühstück ist zwar reichlich, aber der Käse und das Obst schmecken nach nichts, Eier gibt es nur hartgekocht.

2026-10-17 • via Nuitee
N
Norbert • family_with_children • de
4
2026-10-17 • via Nuitee
L
Loice Mirirai • couple • de
9
Good location, good breakfast and good stuff
Pros:

Everything

Cons:

The bedding which was not changed daily.

2026-10-16 • via Nuitee
A
Annett • family_with_children • de
10
2026-10-16 • via Nuitee
I
Isaac Opoku • family_with_children • de
8
Pros:

tolles frühstück, Kinder wurden freundlich empfangen, bekamen direkt etwas geschenkt.

2026-10-16 • via Nuitee
S
Samuel • solo_traveller • nl
8
2026-10-16 • via Nuitee
L
Loice Mirirai • couple • de
8
2026-10-13 • via Nuitee
M
Mathias • solo_traveller • de
7
Hotel in guter Lage.
Pros:

Die Lage des Hotels und das freundliche Personal.

Cons:

Das Bett hatte was von einem Trampolin. Man wurde jedes Mal wach, wenn sich der andere umgedreht hat. Der Badewannenrand war sehr verdreckt. Ebenfalls war die Silikondichtung an der Toilette komplett aufgerissen. Der Abzug sprang in der Toilette nicht an.

2026-10-12 • via Nuitee
K
K • solo_traveller • de
10
2026-10-12 • via Nuitee
B
Boris • couple • de
7
2026-10-11 • via Nuitee
J
Jean-Pierre • couple • fr
9
Super
2026-10-11 • via Nuitee
B
Brocks • couple • de
9
2026-10-11 • via Nuitee
V
VikaaaF • solo_traveller • de
8
2026-10-10 • via Nuitee
W
Wolfgang • solo_traveller • li
10
2026-10-09 • via Nuitee
P
Peter • solo_traveller • gb
10
Top drawer ever time!
Pros:

Location, the bar, the staff, on site parking. So convenient and the standards never slip!

Cons:

Nothing!

2026-10-09 • via Nuitee
S
Sebastian • couple • de
7
Pros:

Perfekte Lage, gutes Frühstück. Gutes Preis-Leistungsverhältnis

2026-10-09 • via Nuitee
J
Jan • solo_traveller • de
8
2026-10-09 • via Nuitee
H
heiko • solo_traveller • de
9
Zentral in Hamm
Pros:

Lage, Frühstück, Zimmer alles in Ordnung

2026-10-09 • via Nuitee
L
Larry • couple • us
10
2026-10-09 • via Nuitee
T
Thorsten • solo_traveller • de
8
2026-10-08 • via Nuitee