Mercure Hotel Hamm

Hotels
•
Mercure
8 (2811 reviews)
Neue Bahnhofsstraße 3 , Hamm , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Convenient location
Cons:
Cleanliness issues
Aging facilities
Overpriced for the quality

Categories

Cleanliness
7.08
Some reviews mentioned that rooms were not 100% clean and had unpleasant odors.
Service
9.05
Many guests praised the professionalism and friendliness of the staff.
Location
8.59
Multiple reviews highlighted the hotel's convenient location near the train station.
Room Quality
8.04
Rooms were generally spacious and comfortable, though some mentioned issues with old fixtures.
Amenities
7.57
Amenities were noted as lacking in some areas, such as missing refrigerators in rooms.
Value for Money
7.53
Some reviews indicated that prices were high compared to the amenities offered, making it feel overpriced.
Food and Beverage
8.08
Breakfast was frequently praised, but there were concerns about some food freshness.
Overall Experience
8.05
Overall, guests expressed satisfaction with their stay, though there were mixed feelings about certain complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:54

Property Description

Luxurious Accommodation
The 4-star Mercure Hamm offers air-conditioned rooms with modern amenities, including flat-screen TVs and tea/coffee facilities. Relax in style and comfort during your stay.

Wellness and Dining Options
Indulge in relaxation at the hotel's sauna and massage service, or unwind in the large conservatory. Enjoy a culinary journey with international cuisine served all day at the restaurant and café, complemented by a selection of German beer and fine wines at the bar.

Convenient Location
Situated next to the pedestrian zone and close to Hamm Train Station, the Mercure Hamm provides easy access for guests. With the A2 motorway just 6 km away and an underground garage on-site, convenience is key during your stay.

Experience luxury, relaxation, and convenience at Mercure Hamm - book your stay now!

Important information:

Please call the hotel in advance if expecting to arrive after 6 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 9 per day.

Location

Guest Reviews

8
Based on 2811 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
I
Isabelle • solo_traveller • de
7
Gutes Hotel für einen kurzen Aufenthalt
Pros:

Das Hotel ist in einem guten Zustand.
Die Zimmer sind gut ausgestattet und das Bad ist komfortabel.
Verbesserungswünsche:
Eine ebenerdige Dusche wäre noch toller, aber das Duschen in der Badewanne war für mich ok.
Die Luft im Zimmer war stickig, die Klimaanlage hat nicht gut funktioniert. Hier ist Nachbesserungsbedarf!

Cons:

Badewanne
Raumklima

2026-07-04 • via Nuitee
H
Hannah Leonie • solo_traveller • de
7
Pros:

Das Personal war sehr freundlich, das Frühstück gut. Zimmer ziemlich Standard für ein Business-Hotel.

Cons:

Das WLAN war wirklich sehr schlecht, vor allem auf den Zimmern!

2026-07-03 • via Nuitee
K
Kent L. • couple • dk
10
Super godt sted og dejlig overnatning
Pros:

Værelset og stilheden var perfekt.

Cons:

For koldt i restauranten

2026-07-03 • via Nuitee
A
Andreas • solo_traveller • de
4
War früher besser
Cons:

Klimaanlage im ersten Zimmer ohne Funktion, nach Wechsel des Zimmers Leistung der Klimaanlage nicht ausreichend. Zu warm im Zimmer.

2026-07-01 • via Nuitee
G
Gottfried • extended_group • de
8
Pros:

Gute zentrumsnahe Lage. Typisches Businesshotel, gutes reichhaltiges Frühstück.

Cons:

Fahrradabstellplatz in großer Tiefgarage nicht separat abschließbar.

2026-07-01 • via Nuitee
R
Ralf • extended_group • de
9
2026-06-30 • via Nuitee
A
Anna • couple • de
8
2026-06-29 • via Nuitee
M
Matthias • extended_group • de
7
2026-06-28 • via Nuitee
J
Jörg • solo_traveller • de
10
2026-06-28 • via Nuitee
S
Stefanie • couple • de
7
Pros:

Sehr freundliches Personal!
Gute Lage. Schöne Sauna mit Dachterrasse.

Cons:

Deutlich zu teuer für ein etwas in die Jahre gekommenes Hotel. Frühstück auch ziemlich einfach gehalten und wenig qualitativ.

2026-06-25 • via Nuitee
L
Lone • solo_traveller • dk
10
Skønt og dejligt ophold
Pros:

Alt - perfekt service

Cons:

Kunne godt have brugt et lille køleskab i den varme

2026-06-25 • via Nuitee
R
rd-n • solo_traveller • de
10
2026-06-25 • via Nuitee
A
Annegret • couple • de
9
2026-06-24 • via Nuitee
S
Stefanie • solo_traveller • de
7
Etwas in die Jahre gekommen, aber top freundliches Personal.
Pros:

Wirklich freundliches Personal, sehr zentral gelegen.
Frühstück in Ordnung. Sauberkeit gut. Netter kleiner feiner Saunabereich mit schöner Dachterrasse.

Cons:

Etwas in die Jahre gekommenes Haus. Das gilt leider auch für die Klimaanlage auf den Zimmern. Laut und wenig effektiv. Die Gemeinschaftsräume waren dafür gut klimatisiert. Dafür ein deutlich hoch angesetzter Preis.

2026-06-24 • via Nuitee
C
Claus • solo_traveller • de
5
Pros:

Wenn mit klimatisierten Räumen geworben wird, die Außentemperaturen über 30 Grad sind, geht man davon aus, dass eine Klimaanlage vorhanden ist und nicht nur ein wenig die Raumluft zirkuliert wird.

2026-06-24 • via Nuitee
V
van Loosen • solo_traveller • de
10
2026-06-23 • via Nuitee
M
Markus • solo_traveller • de
4
Pros:

schöne Sauna

Cons:

Hotel so heruntergekommen wie die Stadt drumherum.

Alles speckig und dreckig

2026-06-23 • via Nuitee
X
Xylen2809 • solo_traveller • de
7
2026-06-22 • via Nuitee
L
Lone • solo_traveller • dk
10
Pros:

Alt

2026-06-22 • via Nuitee
T
Timo • couple • de
6
Cons:

Es waren über 30° und das Zimmer hatte keinen Kühlschrank und die Klimatisierung hat leider nicht wirkich gekühlt.

2026-06-22 • via Nuitee