Helvetia&Bristol Firenze – Starhotels Collezione

Hotels
•
Starhotels
9.3 (686 reviews)
Via Dei Pescioni 2 , Florence , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive Staff
Great Location
Luxurious Experience
Cons:
High Price
Small Rooms

Categories

Cleanliness
9.84
Very attentive staff. Spotlessly clean hotel.
Service
9.99
The staff were the most attentive, exceptional service.
Location
10
Perfectly located in the heart of Florence.
Room Quality
8.8
Some reviews mention small rooms.
Amenities
8.83
Spa services mentioned with high satisfaction.
Value for Money
8.29
High price mentioned, but luxury experience noted.
Food and Beverage
8.84
Breakfast buffet limited but a la carte menu available.
Overall Experience
9.83
A most wonderful hotel experience, truly memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Historical Elegance in the Heart of Florence

Luxurious Accommodations
Experience the charm of the 19th-Century palazzo with elegant rooms adorned with antique furniture, luxurious chandeliers, and wooden accents. Each room boasts a marble bathroom, air conditioning, and a flat-screen satellite TV for your comfort and entertainment.

Fine Dining and Shopping
Indulge in a delightful breakfast buffet in collaboration with Iginio Massari Alta Pasticceria. For a culinary adventure, visit the on-site Cibrèo Ristorante & Cocktail Bar offering a selection of traditional dishes. Located near the high-fashion street Via de Tornabuoni, enjoy upscale shopping just steps away.

Immerse yourself in luxury and convenience at Helvetia&Bristol Firenze – Starhotels Collezione.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example, a link to a secure payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection. All hotel guests benefit from a 50% discount on access to the Roman Baths of La Spa.

Please note that the off-site garage is open every day from 07:00 to midnight.

Please note that the swimming pool is for adults only from 10:00 to 20:00.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 60 per day.

Location

Guest Reviews

9.3
Based on 686 reviews
Cleanliness: 9.84
Service: 9.99
Location: 10
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.83
C
Christopher • family_with_children • ca
8
Pros:

Loved the facilities and the staff. The doormen in particular, super responsive and friendly!

Cons:

Noise outside, albeit outside of the hotel’s control, was a problem. I woke up repeatedly.

2026-03-28 • via Nuitee
E
Evgeny • family_with_children • ae
7
2026-03-27 • via Nuitee
R
Ricky • couple • gb
10
2026-03-27 • via Nuitee
D
Duarte • couple • pt
10
Requinte discreto.
Pros:

A decoração do quarto e das áreas comuns. O profissionalismo da equipa. A qualidade do pequeno almoço.

2026-03-26 • via Nuitee
J
Joe • couple • gb
10
We had a very enjoyable stay and only wished we had made it longer
Pros:

The hotel is extremely well designed and decorated. Every one of the staff has obviously been trained to a very high standard and very attentive and knowledgeable. The dining is excellent and the facilities are first class

Cons:

There was nothing to dislike

2026-03-18 • via Nuitee
Y
Yunus Emre • family_with_children • tr
10
2026-03-17 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-03-16 • via Nuitee
S
Simona • couple • ro
8
2026-03-15 • via Nuitee
B
BIN • extended_group • gb
10
2026-03-15 • via Nuitee
M
Marco • family_with_children • it
10
2026-03-12 • via Nuitee
M
Marco • family_with_children • it
10
2026-03-09 • via Nuitee
S
STEPHANIE • solo_traveller • fr
10
2026-03-09 • via Nuitee
A
Alina • couple • fr
9
2026-03-05 • via Nuitee
A
Anna sofiia • couple • ua
10
Amazing!
Pros:

From the moment I walked through the door until the moment I left, everything about this hotel was excellent. The location in the center was perfect and made everything very convenient. The room was spotless and extremely comfortable, and I really appreciated that they thoughtfully provided everything my cat needed during our stay. The staff were friendly and professional throughout, and the valet parking service was excellent and very convenient. The spa was amazing and a great place to relax. I would absolutely come back again.

2026-03-05 • via Nuitee
B
Barbara • couple • us
10
Great
Cons:

Customer service was exceptional
Very classic hotel

2026-03-03 • via Nuitee
F
Federica • solo_traveller • it
10
Sempre accogliente
Pros:

Posizione eccellente.Ristorante di qualità.

Cons:

Nulla

2026-02-28 • via Nuitee
E
Evan • solo_traveller • ch
8
2026-02-26 • via Nuitee
L
Lundin • couple • ro
10
Wonderful!
Pros:

Everything is outstanding! From the wonderful staff to the beauty of decoration, a very stylish historical place, the attention for details is very high

Cons:

They could improve a bit the breakfast offer. That was the only standard thing in an exceptional place.

2026-02-25 • via Nuitee
A
Andrea • couple • ch
9
2026-02-24 • via Nuitee
Z
Zeina • family_with_children • ch
10
Would definitely choose this hotel if we come back again to Florence
Pros:

Excellent location Walking distance to all the attractions
Very friendly and helpful staff

2026-02-22 • via Nuitee