Helvetia&Bristol Firenze – Starhotels Collezione

Hotels
•
Starhotels
9.3 (712 reviews)
Via Dei Pescioni 2 , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive Staff
Great Location
Luxurious Experience
Cons:
High Price
Small Rooms

Categories

Cleanliness
9.84
Very attentive staff. Spotlessly clean hotel.
Service
9.99
The staff were the most attentive, exceptional service.
Location
10
Perfectly located in the heart of Florence.
Room Quality
8.8
Some reviews mention small rooms.
Amenities
8.83
Spa services mentioned with high satisfaction.
Value for Money
8.29
High price mentioned, but luxury experience noted.
Food and Beverage
8.84
Breakfast buffet limited but a la carte menu available.
Overall Experience
9.83
A most wonderful hotel experience, truly memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Historical Elegance in the Heart of Florence

Luxurious Accommodations
Experience the charm of the 19th-Century palazzo with elegant rooms adorned with antique furniture, luxurious chandeliers, and wooden accents. Each room boasts a marble bathroom, air conditioning, and a flat-screen satellite TV for your comfort and entertainment.

Fine Dining and Shopping
Indulge in a delightful breakfast buffet in collaboration with Iginio Massari Alta Pasticceria. For a culinary adventure, visit the on-site Cibrèo Ristorante & Cocktail Bar offering a selection of traditional dishes. Located near the high-fashion street Via de Tornabuoni, enjoy upscale shopping just steps away.

Immerse yourself in luxury and convenience at Helvetia&Bristol Firenze – Starhotels Collezione.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example, a link to a secure payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection. All hotel guests benefit from a 50% discount on access to the Roman Baths of La Spa.

Please note that the off-site garage is open every day from 07:00 to midnight.

Please note that the swimming pool is for adults only from 10:00 to 20:00.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 60 per day.

Location

Guest Reviews

9.3
Based on 712 reviews
Cleanliness: 9.84
Service: 9.99
Location: 10
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.83
E
Evan • solo_traveller • ch
10
2026-05-09 • via Nuitee
Y
YONCA • solo_traveller • tr
10
I definitely recommend.
Pros:

The location is great, The team is fantastic, The breakfast is very, very good.

Cons:

There was nothing I disliked.

2026-05-06 • via Nuitee
P
Parant • family_with_children • gb
8
A nice hotel in a convenient location & very helpful staff
Pros:

Perfect location
Lovely bar area and cocktails
Good laid out breakfast

Cons:

Nothing

2026-05-03 • via Nuitee
Y
Yo • family_with_children • jp
9
2026-05-01 • via Nuitee
N
Nicholas • family_with_children • us
8
2026-04-29 • via Nuitee
A
Alessandro • couple • it
6
2026-04-27 • via Nuitee
A
Ali • family_with_children • gb
10
Everything is perfect at the Bristol -you want for nothing. Staff are Wonderfull and are about you -
Pros:

Everything is perfect at the Bristol -you want for nothing. Staff are Wonderfull and are about you -food and service top notch! can not fault the position at all -it is perfection.

Cons:

nothing

2026-04-21 • via Nuitee
V
Victor • couple • us
10
2026-04-20 • via Nuitee
N
Nathalie • couple • it
7
Struttura ottima posizione. Confortevole pulita con personale gentile e disponibile
Pros:

Sembrerà banale ma c’era sempre l’acqua a disposizione

Cons:

Il contributo volontario al saldo del soggiorno per il personale. Una richiesta non obbligatoria ma proposta.

2026-04-15 • via Nuitee
İsa • solo_traveller • tr
10
Pros:

Çok temiz odalar ve güler yüzlü personel. Ayrica konum cok iyi.

Cons:

Yok

2026-04-14 • via Nuitee
A
Andre • couple • gb
10
2026-04-14 • via Nuitee
C
CHRISOSTOMOS • couple • gr
8
Ευχάριστο ξενοδοχείο
Pros:

Η θέση του

Cons:

Ο χαμηλός φωτισμός στους χώρους υποδοχής

2026-04-14 • via Nuitee
G
George • extended_group • cy
10
Weekend stay in Florence
Pros:

Beautiful hotel with best location in the heart of the historic center. Great decoration and atmosphere, 10 out of 10 for all staff

Cons:

We should have stayed more

2026-04-12 • via Nuitee
A
Anamaria • solo_traveller • br
10
2026-04-10 • via Nuitee
A
Anita • couple • gr
9
Wonderful!
Pros:

Amazing location, exceptionally clean and the staff are so lovely and helpful.

2026-04-07 • via Nuitee
S
Stefano • couple • it
10
Pros:

Location perfetta, atmosfera dell'albergo, personale molto gentile, la Spa accogliente e con diverse zone.

Cons:

Non sono riuscito a capire come spegnere alcune luci di sicurezza nella stanza che erano fastidiose.

2026-04-07 • via Nuitee
G
Gianluca • couple • it
9
2026-04-06 • via Nuitee
D
Diana • family_with_children • ua
10
2026-04-05 • via Nuitee
K
Khadija • couple • ch
9
Pros:

Le personnel, l'emplacement, le style et architecture de l'hotel...magnifique!

Cons:

J'ai été surprise d'apprendre que le SPA n'était pas inclus dans le prix de la chambre.
Effectivement, il fallait payer 55 euros en plus pour pouvoir aller au SPA, c'est dommage...j'ai souvent frequenté les 5* et jamais j'ai du payé en plus pour aller au SPA.

2026-04-01 • via Nuitee
F
Francesca • couple • mc
10
2026-03-29 • via Nuitee