Embassy Suites by Hilton Boston Marlborough

Hotels
Embassy Suites Hotels
9.1 (807 reviews)
123 Boston Post Road West , Marlborough , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great pool and spa
Delicious breakfast options
Cons:
Noise from the surroundings
Maintenance issues in rooms

Categories

Cleanliness
8.43
Some concerns about cleanliness from complaints, generally acceptable.
Service
9.4
Staff were reported as super friendly and helpful.
Location
8.44
Location was perfect for events but limited dining options nearby.
Room Quality
9.39
Rooms were described as spacious, clean, and recently renovated.
Amenities
8.92
Facilities like pool and spa were well-received.
Value for Money
8.88
Decent value for the offerings, but some guests had mixed experiences.
Food and Beverage
9.93
Breakfast was consistently praised for its variety and quality.
Overall Experience
9.4
Most guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Luxurious All-Suite Hotel
Located near Boston city center and I-495, the Embassy Suites Boston-Marlborough offers a perfect blend of convenience and comfort for your stay.

Amenities Galore
Start your day with a complimentary cooked-to-order breakfast, unwind in the indoor pool, and stay productive in the modern business center. Enjoy in-room MP3 compatible radios and savor delicious meals at the on-site restaurant, Stone 31 Bar + Kitchen.

Explore and Enjoy
Discover nearby attractions like the New England Sports Center and Worcester Art Museums, or take a short trip to Boston. Plus, don't miss out on the fitness center equipped with 2 Peloton bikes for your workout needs.

Ready to experience luxury and convenience? Book your stay at Embassy Suites Boston-Marlborough now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 807 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.93
Overall Experience: 9.4
H
Heather family_with_children us
10
2026-03-08 via Nuitee
L
Lindsay extended_group us
10
Can't say enough good things, I will never stay at a different hotel if I am in the Marlboro area.
Pros:

This location has by far the best breakfast I've ever encountered at a hotel. We were there for a hockey tournament and the staff was so accommodating. The fact that there is a designated knee hockey room is amazing. They embrace their guests and allow the kids to be kids instead of yelling at them for playing knee hockey they give them a safe space to do so. The bar area was so roomy and comfortable and the staff were all so pleasant. The rooms themselves were spacious and so clean.

Cons:

Zero complaints

2026-03-05 via Nuitee
K
Katiluz couple us
8
Pros:

Si

Cons:

Las recepcionistas súper antipaticas, pero el personal de camareros del desayuno muy amables

2026-03-03 via Nuitee
D
Durand couple us
10
2026-02-25 via Nuitee
M
Mickenzee solo_traveller us
7
2026-02-13 via Nuitee
C
Christine solo_traveller us
7
2026-02-11 via Nuitee
T
Thorganne couple us
6
Cons:

Rumors

2026-02-11 via Nuitee
L
Le family_with_children vn
8
Pros:

Room is spacious and quiet.

Cons:

I have an inquiry about room charges and still waiting for feedbacks.

2026-02-09 via Nuitee
R
Regina family_with_children us
10
2026-02-08 via Nuitee
A
alexandrabC1331EI Business
4
Terrible smell and faulty electrics. Have stayed here many times in the past but this time it’s definitely gone downhill
Pros:

I’m a returning guest but have noticed a number of concerns during current visit.
Terrible smell about in corridors, elevator and sometimes in the room. Smells like cat pee or garbage. Very unpleasant. Also I got shocked a few times switching the lights on in the room. There was also a used item of underwear in the wardrobe. Compared to previous visits this one is disappointing and they really need to fix the smell

2026-02-04 via Tripadvisor
M
Matthew family_with_children us
10
2026-01-27 via Nuitee
K
KWAME solo_traveller gh
10
Friendly staff, family friendly, warm indoor pool.
Pros:

Friendly staff, family friendly, warm indoor pool.

Cons:

NA

2026-01-23 via Nuitee
B
Bev family_with_children us
8
We have always enjoyed our stays here.
Pros:

Excellent breakfast. Comfortable room.

Cons:

Very busy with youth hockey teams, but that's part of a January stay.

2026-01-22 via Nuitee
J
Jay couple us
8
Over all it was great the jacuzzi was excellent. And the whole stay was enjoyable
Pros:

When something wasn't right they fixed it right away and mover us to a new room, the air conditioner was stuck on and had no heat.

Cons:

Faulty heat system

2026-01-20 via Nuitee
R
Robert family_with_children us
9
nice. comfortable. real good hotel
2026-01-20 via Nuitee
I
Ivan family_with_children us
10
Pros:

Good

2026-01-20 via Nuitee
J
JUN HO extended_group kr
10
2026-01-19 via Nuitee
J
Joseph family_with_children us
9
2026-01-19 via Nuitee
M
Matthew family_with_children us
8
Pros:

Comfortable room, great pool. Restaurant was very good for dinner (and dessert was excellent!). Ample free breakfast with lots of options for our whole family. The arcade was also a fun surprise for our kids!

Cons:

Honestly, everything was great. The only weird thing was the layout- we entered the third floor from the parking lot, then had to take an elevator down to the ground floor, cross the lobby, and take another elevator to our 3rd floor room. I know this is just a quirk of the design and landscape. But ultimately this was a perfect stop for us on our way from NY to northern Maine, and we were very pleased with our stay.

2026-01-19 via Nuitee
W
William couple us
9
Pros:

Room was a great value. Breakfast was wonderful .

2026-01-19 via Nuitee