Radisson Blu Hotel, London South Kensington

Hotels
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Radisson Blu
7.3 (8140 reviews)
68-86 Cromwell Road, Kensington , London , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Pleasant staff
Convenient location
Decent breakfast
Cons:
Dirty rooms
Old facilities
Overpriced for quality

Categories

Cleanliness
5.38
Multiple mentions of dirty rooms and unpleasant odors in reviews.
Service
8.85
Staff were consistently described as pleasant and helpful.
Location
8.39
Location is noted as convenient and close to transport.
Room Quality
6.34
Rooms were described as tired and dated.
Amenities
7.37
Amenities present but some were lacking in quality.
Value for Money
6.83
Concerns about being overpriced and not living up to expectations.
Food and Beverage
7.38
Breakfast was decent but had room for improvement.
Overall Experience
7.85
Overall experience was mixed, reflecting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:15

Property Description

Historical Charm with Modern Comforts
The Radisson Blu Edwardian, Vanderbilt, housed in a 19th-century Grade II listed building, seamlessly blends historical features with modern amenities. Just a short walk from the Natural History Museum and the Science Museum, this hotel offers a unique and convenient location for guests.

Luxurious Accommodations and Connectivity
Each room at the hotel comes equipped with complimentary bottled water, a fridge, and an online concierge service. Stay connected with complimentary high-speed Wi-Fi and enjoy access to an in-room film library for entertainment.

Culinary Delights and Nearby Attractions
Indulge in European cuisine made from locally sourced ingredients at Scoff & Banter, available for all meals. With Gloucester Road and South Kensington stations nearby, exploring London's attractions like the Royal Albert Hall and Chelsea FC's Stamford Bridge is easy for guests.

Book your stay at Radisson Blu Edwardian, Vanderbilt for a memorable experience in London!

Important information:

Please note that group bookings of more than 9 rooms are subject to different terms and conditions, including a prepaid deposit. The property will contact the guest after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

7.3
Based on 8140 reviews
Cleanliness: 5.38
Service: 8.85
Location: 8.39
Room Quality: 6.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.85
K
Krešimir • family_with_children • hr
8
Nice stay but we were sold higher standard than actually experienced.
Pros:

Great location, close to Tube and facilities we were about to visit. Walking distance. Really nice neighborhood. Hotel staff professional, skilled, very very polite and helpful. This applies to each and every person we encountered during our 2 night stay. Kudos to hotel staff. From outside charming looking victorian building, nice cozy ground floor with reception, hotel bar and restaurant. For people from continent like us, breakfast was of limited offer but food was good so no complaint here.

Cons:

We did not get the room that was presented at the booking. We got a smaller and lower standard room than booked/advertised, 4th floor rear service yard facing. I did not pay attention to this at the check-in, noticed later and was too lazy to complain at the spot. Worn out furniture, worn out carpet, window without any soundproofing while closed. Of course that hotel HVAC gear was located directly beneath it in the service yard below and it did made a lot of noise. Luckily, at some point after midnight it got switched off so we actually had a good sleep. Bed was comfy too. Bathroom small and cramped, very limited shelf space, sink clogged took ages to drain. As the building itself is old I did not expect too much, but this was really below my expectations. The whole appearance and impression of room facilities was old, worn out and not clean, although I did not find any trace of uncleaniness. Nice stay but we were sold higher standard than actually experienced.

2026-07-04 • via Nuitee
G
Gayan Sumeera • solo_traveller • ie
6
2026-07-04 • via Nuitee
M
Marion • solo_traveller • gb
7
Pros:

Location

Cons:

Small room, air con in dining room too fierce. Highly recommended by friends but quite expensive as compared to other London hotels we've stayed at and it charged alot to move dates by one night.

2026-07-04 • via Nuitee
M
Maren • family_with_children • ca
2
Pros:

The breakfast

Cons:

Everything else

2026-07-04 • via Nuitee
P
Paulo Cardoso • solo_traveller • gb
2
Scam and overpriced hotel
Pros:

I didn’t like the hotel is a scam they promote to be 4 stars hotel but even premier inn is better

Cons:

Location to far away from Center of London, rooms very outdated, dirty, overpriced and isn’t a 4 stars hotel so anyone that is planning to book this place honestly avoid to book here and better to go to premier inn

2026-07-04 • via Nuitee
C
Charles • solo_traveller • gb
8
Very relaxing and a good quality break
Pros:

The food the service and the atmosphere

2026-07-03 • via Nuitee
K
Kate • family_with_children • au
10
2026-07-02 • via Nuitee
U
ussal • solo_traveller • tr
9
Pros:

This is a nice hotel in a very good location, next to V&A and close to High Street Kensington. Picadilly Line, in the unlikely case that it works, provide easy connection to LHR.

Cons:

It was ok. Last time I stayed here, I had a bad experience. This time it was good.

2026-07-02 • via Nuitee
C
CHRIS • couple • au
8
Pros:

We really liked the location of the hotel. Public transport was close by and it was also possible to walk to attractions.
The decor is tired and is in need of a revamp. We had dinner at the restaurant and the food was good. There was plenty to choose from for breakfast.

2026-07-02 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Location. Breakfast

Cons:

Actually, there wasn't too much hot water in the shower

2026-07-02 • via Nuitee
A
Alan • solo_traveller • us
7
Pros:

Helpful staff
Clean rooms
Bar and restaurant
AC
Close to tube station

Cons:

Gym minimal and no AC
Noisy AC
Heat caused major tube delays

2026-07-01 • via Nuitee
A
Antoine • solo_traveller • nl
8
Prima verblijf dicht bij V&A museum en Natural History Museum in Kensington
Pros:

Prima locatie.

2026-07-01 • via Nuitee
E
Emily • extended_group • gb
10
Pros:

Very friendly staff, great location for going to the royal Albert hall.

2026-07-01 • via Nuitee
D
Damien • couple • ie
7
Air conditioning not working in warm weather
Pros:

Location and staff and food

Cons:

No air conditioning in room and had to leave window open so major road noise and room so small. They gave us a temporary air cooler that had to be put in the window and it was very noisy.

2026-06-30 • via Nuitee
J
Jane • couple • gb
8
Would have preferred a bigger room for the cost.
Pros:

Great location by tube station. On a busy road. We stayed in a twin room which was small and very warm.

2026-06-30 • via Nuitee
K
Kevin • couple • gb
9
2026-06-30 • via Nuitee
I
Ifeanyi • couple • gh
7
Great value for money
Pros:

The bathroom was excellent. A trademark of Radisson Blu. I also enjoyed the comfort of the bed. A therapy for a fatigued body

Cons:

I will suggest the carpets are removed. It will lift the ambiance of the rooms

2026-06-30 • via Nuitee
R
Reid • couple • gb
5
The staff were friendly and very helpful, breakfast was good, however the bar was poorly stocked and the addition of 12.
Pros:

It’s centrally located and was near Hyde Park where we were attending a concert.

Cons:

The property is very tired. The carpets in some areas were becoming threadbare. The decoration and paint work was chipped scratched and in need of major refurbishment all throughout the hotel. There were holes in the leather seating at the windowThis hotel was not up to the same standards as other Radisson Hotels.

2026-06-30 • via Nuitee
J
James • couple • gb
4
Disappointing. I was expecting much better for the price
Pros:

Location was excellent
Staff were polite

Cons:

The room was dusty
The double bed was really small and uncomfortable
The cleaner left a sponge and an empty cup in the bathroom
The safe didn’t work (had to be fixed)

2026-06-30 • via Nuitee
P
Pascal • couple • fr
5
Surcoté
Pros:

L’emplacement

Cons:

J’avais réservé avec l’option early Check in, reçu un mail de confirmation ok mais pas pris en compte.

2026-06-29 • via Nuitee