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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Scenic Views
Lord Charles Hotel in Somerset West offers a 4-star experience with an outdoor pool, fitness centre, and garden. Enjoy air-conditioned rooms with free WiFi and private bathrooms.
Dining Options and Activities
Indulge in buffet or continental breakfasts and savor African, American, or French cuisine at the on-site restaurant. Take advantage of room service, concierge assistance, and tour bookings. Play tennis on the hotel grounds and enjoy practical guidance from multilingual staff.
Convenient Location and Shuttle Service
Located near Heidelberg Golf Club, the hotel offers rooms with lake views and a range of amenities including a flat-screen TV and free toiletries. With Stellenbosch University and Jonkershoek Nature Reserve nearby, the paid airport shuttle service adds to the convenience.
Book your stay at Lord Charles Hotel for a memorable experience in Somerset West!
Please note all departments at Lord Charles Hotel are cashless.
Location
Guest Reviews
Comfortable and friendly
Not the biggest wardrobe for clothes and no drawers or shelves
Great location, private drive
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Everything
Nothing
The calmness the environment the lady at the restaurant receptionist was nice..
The pillows were so huge to put my head on , some of the stuffed isn’t respectful there was a guy that sexually harassed me by making silly comments and looking at my nasty. I could report but I felt bad for him
Breakfast was very good.Good choices and cooked to your liking.
la vigna resturant was disappointing in quality of the food.
was very good
room service and also they did not refill our coffee for the next morning and also in the whole hotel there was not a extra cup available. We need 3 cups.
A very clean and comfortable hotel just 20 minutes from Cape Town International Airport, perfect to not be caught up in the hustle and bustle of Cape Town City itself. Hotel has been magnificently refurbished, feels extremely safe and is conveniently located near to a safe shopping centre and the N2 for easy access to Cape Town and surrounds.
Not applicable.
Very friendly staff
Lovely private surroundings , staff so happy and friendly. Very helpful with all needs . Hotel good was also lovely and high quality , so if you wanted a relaxed day by pool was nice to not have to leave for something to eat
The location, opposite the Waterstone shopping centre, was very good.
The sound insulation of my room was very bad, and I could hear the people in the next room (coughing, talking, etc, even though I could tell that they weren't being loud). It's a pity, because everything else about the hotel was good, but I found this really annoying and it spoiled my stay a bit.
Giving a 10/10 exclusively based
On staff. We got married in a nearby location and they went out of their way to help us with everything wedding. From gowns to setting up the room on the day. They did prevent some people from coming in on the day which in hindsight makes all the sense and we grateful.
Very clean, rooms are big.
Not really a negative but it can do with a little bit of upgrading with furniture etc. But it really doesn’t away from the place.
Sehr zentrale gute Lage. Sehr nette, hilfsbereites Personal.
Leider sehr harte Matratzen. Zusätzliche richtige Topper gab es nicht.
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