Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.3 (981 reviews)
Cnr R44 and Main road , Somerset West , za

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Spacious rooms
Beautiful grounds
Cons:
High price compared to other hotels
Limited restaurant menus
Noise during busy periods

Categories

Cleanliness
8.63
Clean rooms as mentioned in the reviews.
Service
8.6
Friendly and engaged staff highlighted across reviews.
Location
8.64
Great location with many activities nearby.
Room Quality
8.09
Rooms refurbished to a high standard but some complaints about noise.
Amenities
8.12
Some amenities like hair dryers were lacking.
Value for Money
7.58
Price is perceived as high compared to other hotels in the area.
Food and Beverage
8.13
Breakfast was great; however, some mentioned limited menus.
Overall Experience
8.6
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:54

Property Description

Luxurious Accommodation with Scenic Views
Lord Charles Hotel in Somerset West offers a 4-star experience with an outdoor pool, fitness centre, and garden. Enjoy air-conditioned rooms with free WiFi and private bathrooms.

Dining Options and Activities
Indulge in buffet or continental breakfasts and savor African, American, or French cuisine at the on-site restaurant. Take advantage of room service, concierge assistance, and tour bookings. Play tennis on the hotel grounds and enjoy practical guidance from multilingual staff.

Convenient Location and Shuttle Service
Located near Heidelberg Golf Club, the hotel offers rooms with lake views and a range of amenities including a flat-screen TV and free toiletries. With Stellenbosch University and Jonkershoek Nature Reserve nearby, the paid airport shuttle service adds to the convenience.

Book your stay at Lord Charles Hotel for a memorable experience in Somerset West!

Important information:

Please note all departments at Lord Charles Hotel are cashless.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: CPT

Location

Guest Reviews

8.3
Based on 981 reviews
Cleanliness: 8.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
T
Timothy Richard • solo_traveller • za
8
2026-05-20 • via Nuitee
D
Dan McNeil • solo_traveller • za
10
2026-05-16 • via Nuitee
G
Gavin • solo_traveller • gb
10
I'm booking this hotel again for my next trip
Pros:

Immaculate hotel set in Stunning Grounds, quiet peaceful and stunning views

Cons:

nothing, I was actually rebooking this hotel when the survey popped up

2026-05-15 • via Nuitee
A
Aintzane • solo_traveller • es
9
2026-05-14 • via Nuitee
M
Morne • family_with_children • za
10
Excellent
2026-05-14 • via Nuitee
G
Glen • solo_traveller • za
5
2026-05-10 • via Nuitee
T
Tapiwa • solo_traveller • gb
9
Pros:

Staff was brilliant hotel was clean.

Cons:

The room was far and there was no elevator.

2026-05-10 • via Nuitee
D
Dean • solo_traveller • au
8
2026-05-04 • via Nuitee
S
Sally • solo_traveller • ch
8
2026-05-03 • via Nuitee
R
Richard • solo_traveller • za
7
Good location for sight seeing
Pros:

Close to wine farms and sight seeing

Cons:

Slightly sterile atmosphere. Perhaps its the expanse of the hotel. Also major problems with wifi, TV, no Smart TV, so could not sync with my phone.

2026-05-03 • via Nuitee
R
Robyn • extended_group • za
8
A great place to stay, close to shopping centres, highway, wine farms and beach.
Pros:

I checked in at midnight and left before breakfast so was a little difficult to judge everything. However, the staff were very accommodating and helpful to us. My room was beautiful and had great accessories and a view.

Cons:

Some of my colleagues had a room where they only could see a wall. Also they didn't have a hairdryer in their room and had to request it. Another colleague requested an iron that also took a while to get to her.

2026-04-30 • via Nuitee
R
Roy • couple • za
8
Peaceful beautiful location
Pros:

The location was beautiful, the grounds are stunning, the food in restaurant was really good. the room was lovely, neat and clean. Could use a harder bed, person preference. Staff were top notch, very helpful and friendly. Sadly we never had breakfast had to leave early. Will love to be able to bring our daughters to experience this beautiful place part of South Africa history.

Cons:

the bed, was to soft.

2026-04-25 • via Nuitee
L
Love Jones Tours • solo_traveller • cm
10
Pros:

J ai adoré l endroit,l espace,la nature,le lac ,les chambres,bref tout etait parfait.En.plus la.proximité avec le mall et les restaurants.

2026-04-22 • via Nuitee
A
Anthony • solo_traveller • za
9
2026-04-20 • via Nuitee
H
Heinri • solo_traveller • au
10
2026-04-19 • via Nuitee
L
LIONEL • couple • za
10
Absolutely lovely and professional
2026-04-16 • via Nuitee
A
Alistair • couple • za
9
Cons:

Had to walk a long way to the room

2026-04-14 • via Nuitee
L
Liana • couple • za
8
2026-04-11 • via Nuitee
J
Jacqueline • couple • za
10
2026-04-09 • via Nuitee
Z
Zita • couple • za
10
2026-04-05 • via Nuitee