Holiday Inn Express & Suites Phoenix - Mesa West by IHG

Hotels
•
Holiday Inn Express
8.6 (248 reviews)
1405 S Westwood , Mesa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room noise
Uncomfortable beds

Categories

Cleanliness
7.86
Several reviews mentioned that the rooms felt dirty, and the property appeared in desperate need of maintenance.
Service
9.33
Positive comments about the staff being friendly and helpful across multiple reviews.
Location
8.97
Convenient location mentioned multiple times, valued by guests.
Room Quality
7.82
Mixed feelings; some rooms were spacious but also had issues like noise and cleanliness.
Amenities
8.55
Amenities like breakfast were appreciated, though there were complaints about the pool.
Value for Money
8.51
Generally considered fair value, but some issues impacted overall value perception.
Food and Beverage
8.86
Breakfast was positively highlighted in several reviews, indicating good quality.
Overall Experience
8.93
General satisfaction despite some issues; many would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:31

Property Description

Golf Course Proximity
Located next to the Fiesta Lakes Golf Course and just a block away from the Fiesta Mall, MK Hotels Mesa offers a convenient and picturesque setting for your stay.

Comfortable Amenities
Enjoy modern conveniences in every room, including cable TVs, free WiFi, and work desks. Unwind with a cup of gourmet coffee prepared in your room's coffee maker.

Relaxation and Dining
Take a dip in the outdoor pool or hot tub, or savor a complimentary hot breakfast buffet each morning. With free WiFi throughout the hotel, stay connected effortlessly.

To experience this blend of comfort and convenience, book your stay at MK Hotels Mesa today.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 248 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.97
Room Quality: 7.82
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.86
Overall Experience: 8.93
D
Doug • solo_traveller • us
10
It was very nice , all the way around .
Pros:

It was a nice place , at a good price .

Cons:

No issues at all .

2026-04-05 • via Nuitee
C
Candice Susan • family_with_children • us
10
2026-04-04 • via Nuitee
E
Elena • couple • us
10
2026-03-29 • via Nuitee
O
Oscar • couple • us
5
2026-03-22 • via Nuitee
W
William • couple • us
8
Very good overall.
Pros:

Better than average. Apple cider was great.

Cons:

The gravy tasted like a can of mushroom soup.

2026-01-15 • via Nuitee
A
Alida • couple • us
9
2026-01-03 • via Nuitee
D
Diane R • couple • us
10
2026-01-02 • via Nuitee
• solo_traveller • us
10
2025-12-17 • via Nuitee
A
Angel • couple • us
10
2025-12-07 • via Nuitee
A
Alfredo Flores • family_with_children • us
10
Pros:

Location

2025-12-06 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Breakfast

Cons:

NA

2025-12-01 • via Nuitee
T
Thompson • family_with_children • us
5
It was fine but we wouldn't stay there again, convenient location by the freeway, staff was friendly
Pros:

It was a spacious room with comfortable beds. It needed some more lighting. It had a microwave and fridge which was convenient.

Cons:

The room smelled, like it was a smoking room in the past. The carpeted floors didn't feel very clean. The bathroom fan was super loud but there was no option, if you wanted a light you had to have the fan on too. The toilet was super loud (running after a flush). If anyone went to the bathroom during the night, they woke up everyone in the room.

2025-12-01 • via Nuitee
C
Christina • family_with_children • us
10
2025-12-01 • via Nuitee
G
Gibbons • family_with_children • us
8
Pros:

The breakfast was one of the better continental ones I have ever had! Very impressed.

2025-11-24 • via Nuitee
M
Morales trejo • couple • us
10
Pros:

El personal que nos atendió fue muy amable en general todo estuvo súper bien !

2025-11-17 • via Nuitee
S
Sylvestra • couple • us
10
Best place to stay.
Pros:

Accessibility, plenty of parking spaces, clean and cordial staff.

Cons:

No complaints

2025-11-09 • via Nuitee
S
Sylvestra • couple • us
10
2025-11-09 • via Nuitee
T
Tammie
4
Pros:

First room had a bathtub full of dirt and hair. Had to change rooms. The side access doors on 2nd floor do not work (one had tape over it), so you can only exit on the side of the building. The desk attendant was very helpful and tried to help the situation. All of these things were out of his control and he did his best to make things right for us. But I would never stay here again.

2025-10-13 • via Nuitee
A
Angel • couple • us
10
2025-10-12 • via Nuitee
L
Leonardus
10
Pros:

Friendly helpful staf

2025-10-12 • via Nuitee