Cartwright Hotel Union Square - BW Premier Collection

Hotels
•
BW Premier Collection
7.9 (1248 reviews)
524 Sutter Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness of the hotel
Cons:
Some room maintenance issues
No breakfast service

Categories

Cleanliness
7.98
Clean and well-maintained as highlighted in various reviews.
Service
8.45
Staff members received positive feedback for being helpful and welcoming.
Location
8.49
Conveniently situated close to key attractions, praised by multiple guests.
Room Quality
7.44
Mixed feedback on room quality; some guests noted old rooms requiring maintenance.
Amenities
7.97
Adequate amenities provided, including coffee machines and essentials.
Value for Money
7.93
Good pricing mentioned by guests, generally seen as fair value.
Food and Beverage
6.98
Limited service as breakfast not provided, but convenient nearby options available.
Overall Experience
7.95
Overall positive experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Convenient Location near Union Square
Discover The Cartwright Hotel, Union Square BW Premier Collection, just a stone's throw away from the bustling Union Square in San Francisco. Enjoy the vibrant surroundings and easy access to the city's attractions.

Charming and Well-Equipped Rooms
Experience comfort and convenience in our guest rooms, each featuring modern amenities such as a flat-screen TV, CD player, and a coffee machine. The cozy ambiance with dark wood furniture adds a touch of elegance to your stay.

Business Centre and Relaxing Lobby
Take advantage of complimentary access to our well-equipped business centre with computers and a printer. Unwind in the inviting lobby with a fireplace and flat-screen TV, perfect for both work and relaxation.

Book your stay at The Cartwright Hotel, Union Square BW Premier Collection for a memorable San Francisco experience.

Important information:

Credit card used for pre-payment must be presented at the time of check-in for security verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1248 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
G
Gomez • solo_traveller • us
10
Good service, friendly personnel, good location and great price
Pros:

The service and the property were incredible for the paid price

Cons:

Everything was a 10, no complains

2026-02-12 • via Nuitee
A
Anu • couple • us
8
2026-02-10 • via Nuitee
V
Vuyile • solo_traveller • ca
8
Central Location and Great Staff
Pros:

The corner view from my room facing Sutter Street. The proximity to downtown. The cable car being near. The staff were great. The lobby is nice. Very soft bed.

Cons:

The noise at night facing Sutter Street. The hotel is a bit dated, but it makes up for it in charm.

2026-02-09 • via Nuitee
K
Kumar • family_with_children • in
10
Pros:

Location

Cons:

Room size

2026-01-29 • via Nuitee
H
HSIN YU • extended_group • tw
10
2026-01-28 • via Nuitee
F
Francesca • couple • it
9
ottimo rapporto qualità prezzo
Pros:

la posizione, la cortesia degli ospiti. Il bagno grande il giusto, con tutto l'essenziale. I servizi come asciugacapelli, e il bolitore, oltre al caffè a disposizione la mattina e la possibilità di scaldare i propri cibi con il microonde.

Cons:

Il frigorifero in camera aiuterebbe. Il materasso per me era un po' troppo morbido.

2026-01-26 • via Nuitee
B
Bryan • couple • us
10
A++++
2026-01-26 • via Nuitee
B
Bryan • couple • us
10
2026-01-26 • via Nuitee
K
Konrad • solo_traveller • us
7
Pros:

Location was perfect. Bed was comfortable

Cons:

Walls are thin but that is to be expected on an old building like this.

2026-01-24 • via Nuitee
S
Sathya Narayanan • solo_traveller • us
5
2026-01-24 • via Nuitee
Y
Yasuhiro • solo_traveller • jp
8
悪くない
Pros:

部屋が広く、衣装スペースがあったこと

Cons:

トイレのペーパーの位置

2026-01-24 • via Nuitee
T
timothy • couple • us
10
2026-01-19 • via Nuitee
M
Marina • couple • br
10
2026-01-19 • via Nuitee
S
Sanjeevani • solo_traveller • in
7
2026-01-19 • via Nuitee
K
Kenneth Richard • family_with_children • au
10
2026-01-19 • via Nuitee
S
Sofija • extended_group • us
10
Good
Pros:

It was very clean the location was perfect everything is close,especially Ross store. They have lobby and there we have coffee and water always. Also, in our room we had coffee machines .They give you body lotion, shampoo, conditioner in the toilet.

Cons:

They need to renovate the toilet everything else was perfect

2026-01-19 • via Nuitee
S
Saloni • solo_traveller • us
8
2026-01-19 • via Nuitee
L
Logan • solo_traveller • us
10
Great price for a cute room!
Pros:

I love that it’s dog friendly! I’ve stayed here twice and it’s always super clean and all the staff I’ve encountered have been very pleasant and helpful

2026-01-19 • via Nuitee
M
mattia • couple • it
7
2026-01-19 • via Nuitee
N
Nathan • solo_traveller • us
10
2026-01-19 • via Nuitee