Hotel Lancaster

Phenomenal hotel. Beautiful rooms. Super friendly and professional staff. Great food and drinks. Brilliant location. Close to the action, but feels like an oasis of calm and civility.

We had a wonderful stay at the Hotel Lancaster.

Individual aspects are summarized below.

Check in: Very smooth, completed online ahead of arrival.

Location: Excellent central location. 5 mintue walk to Champs Elysee, 2-3 miles to arrondisemments 1-9. Despite central location it was quiet.

Doorstaff: Pleasant, helpful and friendly.

Communication: Excellent with rapid response (< 24 hours) to email questions prior to our arrival. Quick response to all questions during our stay.

Breakfast: Excellent selection with well prepared hot and cold options, fresh bread and fruit. Staff was excellent, especially Benoit who made us feel welcome at every visit.

Room: Excellent with a desk, two chairs, extensive storage space, a shoe rack, large clothes closet and small safe. The bed was large and comfortable. The bathroom very nice with thick towels. Sound insulation was excellent.

Hosekeeping: Superb during the week with daily turn down service. Somewhat erratic during the weekend without replenisment of bathroom supplies. The hotel is spotless, and overall very well maintained.

Checkout: Online, very smooth

I would 100% recommend, and hope to return.

We returned to The Lancaster again on our way back to the UK. The hotel has charm and elegance. The rooms have that rustic French faded grandeur, are well equipped and comfortable. The service is welcoming, professional and individual (Mel on the Front Desk should be commended), all the dinner recommendations were extremely good and all arrangements made for us were faultless. An issue to do with hot water was dealt with and resolved in good time. Our room service breakfast was delivered within 15mins and was delicious. For Paris, the price of the rooms I consider to be fair. We hope to return again soon.

The hotel Lancaster is absolutely amazing. It’s not inexpensive, but the level of service and the amazing atmosphere is truly unique. I love walking away from a vacation, knowing that every dime I spent was worth it. The concierge went out of his way to help us find a short notice New Year’s Eve dinner reservation, he even orchestrated a horse and carriage ride for me and my children. I would highly recommend this place. This was a trip of a lifetime, largely due to the hotel Lancaster. I can’t recommend them enough.

We have had an amazing stay at Hotel Lancaster. The staff was welcoming, courteous and made our stay special as we were celebrating a special occasion. Our Deluxe room was spacious and comfortable, with all the amenities we required. The decor was tasteful and the beds were extremely comfortable. The breakfast was superb, delicious and high quality. The hotel location was perfect for exploring central Paris and celebrating New Years Eve. We can't wait to visit again!

This was our 2nd time staying at the Hotel Lancaster and although the first time, which was a few years ago we an excellent experience, this time was a bit of a let down.

The small, boutique vibe of the hotel is very nice, and the staff were all very friendly and helpful, but unfortunately it seems that hotel could use some maintenance. We noticed many areas of chipped paint in the hallways and just a general sense of neglect, but not in all areas of the hotel. The bar had been re-done/updated since our last visit and it looked great.

In terms of our room, it was a supposed upgrade, however it was one of those rooms that seemed to be shoe-horned into a space that was too small. The toilet was in a separate and very small closet off of the bathroom and it was awkward to say the least. The bathroom itself was poorly lit. One bright spot was the bed - it was very comfortable.

We visited the lobby bar a couple of times, and one of the bartenders was excellent and very friendly. Unfortunately on the 2nd visit to the bar, he was not working and the bartender we had seemed to be poorly trained. We also ordered food on the this visit to the bar and it was almost inedible.

The location is just off the Champs-Élysées, which is ok, but most of the restaurants and areas we tend to visit when in Paris are on the other side of town so we don't think we will be staying at the Lancaster again.

Hotel Lancaster in Paris is an institution with 100 years of history. The hotel is ideally situated just a few steps from the Champs Elysees, yet traffic in Rue de Berri is much less crowded.

The rooms are supremely comfortable with heavenly beds. The air conditioning systems keeps a constant temperature and operates silently. We could individually adjust the temperature of the bed room and sitting room. The double glazing keeps noise from the street out and the white marble bathrooms with solid metal fittings are built for eternity. There is an excellent and plentiful selection of luxury French bathroom products available.

What really stands out is the highly personal and super friendly service. The chief concierge, Monsieur Eric, spent a lot of time “rescuing” our reservation for a Seine dinner cruise which my wife erroneously booked on the wrong date. Monsieur Eric went out of his way to deal with the cruise company even before our arrival in the hotel.

Monsieur Eric not just wears the golden keys of the clefs d’or concierge organisation but he is the golden heart and soul of the hotel. His team always greeted us upon entering and leaving the hotel and all the transportation arrangements were perfect.

Breakfast in the Monsieur Restaurant of the hotel is a delightful start to the day with a very good selection of breads, juices, cold cuts, smoked salmon and cheese available buffet style and hot egg dishes can be ordered à la carte.

When a friend from Normandy visited we had lunch in the hotel restaurant and the set lunch at Euro 49.00 is excellent value for money and the food quality is very high.

The hotel celebrates its centenary in November and the service and product quality of this establishment is like precious French wine, it just gets better over time.

This hotel is in a perfect location! The staff is very friendly and always willing to help or
Provide suggestions! Our room was outstanding!

We recently stayed at the Hotel Lancaster for our first visit to Paris, and it was absolutely fantastic! From the moment we arrived and and were greeted by the doorman, to our departure 4 days later, everyone we interacted with at Hotel Lancaster was truly wonderful and made us feel so welcome! Originally built as a mansion and now in business as a hotel for 100 years (there is a great display in the lobby celebrating their 100-year anniversary that makes a nice background for a photo), Hotel Lancaster is located on a 1-way street right off the Champs-Elysées near the Arc de Triomphe - close to many things but in a quiet, safe location.

Our room - an Executive Room on the 7th floor - had two balconies with a view across the rooftops to the Eiffel Tower (great for watching the Tower as it sparkles at night). The room was beautiful - a mix of antiques and modern with a really comfortable bed, a great sitting area for a little extra space, and a large marble bathroom. It was impeccably clean and quiet - a perfect haven for us!

We didn't get a chance to enjoy lunch or dinner at the restaurant, but the breakfasts were wonderful - a mix of continental (the croissants and bread were amazing) and many other items that could be ordered off the menu.

A very heartfelt thank you to everyone at Hotel Lancaster who made our first trip to Paris such a special one - we will definitely be back!

Great location, nice bar, great breakfast. Room was an upgrade but a bit …tired. Needs some update and love!

Fantastic property in a great location, the service and staff are exceptional. We will certainly be staying here again.

Great hotel! Excellent customer service. Our room was clean and very comfortable with a cute little patio! Everyone was very helpful. We would definitely stay at the Lancaster again!

My 2nd visit to the Lancaster Hotel in Paris and its always wonderful! The staff is always so nice and helpful with making my stay easy and memorable to make it my home away from home in Paris. I will definitely return soon!

This was my second visit and it didnt disappoint. It is an amazing property to stay in and conveniently located for the arc de triomphe. The staff were exceptional and really knew how to make guests feel special. The breakfast was divine and the hotel was very clean. The ambience of the hotel and its furnishings were first rate.

The location is perfect, the ambiance of feeling like a houseguest in a lovely mansion was amazing, the staff were exceptionally gracious and helpful. It’s my new Paris pied-a-terre!

We recently visited the Lancaster for a 4 night stay. On the first evening our room was facing the street and there was a fair bit of noise from construction until the latter hours. We respectfully asked the front desk if they could move us as we were eligible for an upgrade from booking through AMEX (but it wasn't available the day we arrived). The next morning we had to leave early for touring and we received a call that they had secured an upgraded room facing the courtyard but everything would have to be moved before we had plans to return to the hotel that afternoon. So they methodically moved every piece of our belongings (as well as items from the safe) to the new (Very nice) upgraded room and took great care with our belongings. Additionally, throughout the stay, the front desk managers could not have been more attentive and helpful with any requests we had. Highly recommend this hotel for its service, accommodations as well as excellent location!

Our second stay at Hotel Lancaster. The hotel is steps from the Champs Elysee. The shopping in the area is high end and wonderful. The staff is friendly and helpful. The suites are perfection. Thank you to the staff and especially Eric, for making sure our stay was as wonderful as it was. The breakfast is really good. The drinks at the bar are great. We look forward to returning.

Staff are so friendly and professional, it made our stay. The rooms were nicely decorated, in great condition and very clean. Housekeeping came twice a day but never intrusive. Great location!

Location, location. Celebrating its centenary in 2025, there a things to enjoy in and around the hotel. I do not wish to dwell on negative things.
The property has a fascinating history and tries to blend the old with the new. The staff are generally very professional and welcoming.

Service was incredible. Delicious breakfast. Comfortable bed.