Park Inn By Radisson Iloilo

Hotels
Park Inn by Radisson
9 (1949 reviews)
SM City Iloilo Complex, Benigno Aquino Jr. Avenue Brgy, Buhang, Mandurriao, Iloilo City , Iloilo City , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice amenities
Cons:
Cleanliness issues
Food quality concerns
Small room sizes

Categories

Cleanliness
8.25
Guests reported issues with cleanliness, including dirty rooms and used pillows.
Service
10
Many guests praised the helpful and courteous staff.
Location
10
The hotel is well-located, providing easy access to nearby attractions.
Room Quality
8.75
Some guests found the rooms small and uncomfortable.
Amenities
9.75
Amenities such as the gym and pool were appreciated.
Value for Money
8.75
Guests felt the price did not match the quality of accommodations.
Food and Beverage
7.25
Breakfast quality was severely critiqued for being cold and unappetizing.
Overall Experience
9.25
Overall sentiments were mixed, with some positive experiences but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:01

Property Description

Convenient Location and Modern Amenities
Located in Iloilo City, Park Inn By Radisson Iloilo offers a blend of convenience and comfort. Within close proximity to key attractions like Jaro Metropolitan Cathedral and Iloilo Convention Center, guests can enjoy easy access to the city's landmarks.

Comfortable Rooms and Excellent Services
The hotel boasts non-smoking rooms equipped with essential amenities such as air conditioning, flat-screen TVs, and free WiFi. With concierge services, 24-hour front desk, and room service, guests' needs are always taken care of promptly.

Relaxation and Dining Options
Unwind by the outdoor swimming pool or enjoy a meal at the on-site restaurant offering a variety of dining choices. Guests can start their day with a delicious buffet breakfast featuring American and Asian options.

Experience the perfect blend of convenience and comfort at Park Inn By Radisson Iloilo. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for ₱ 1,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1949 reviews
Cleanliness: 8.25
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 9.25
R
roberto solo_traveller it
10
2026-06-25 via Nuitee
J
josefina solo_traveller ph
5
Pros:

Only the location,

Cons:

The room was to small, for 3 adults,
The tap water was smelly
They provide drinking water, but you need to fetch outside, because the water dispenser located outside the elevator only.

2026-06-25 via Nuitee
N
Nash family_with_children ph
7
Good but not a wow factor especially for family
Pros:

I wouldn’t recommend it for a vacation

Cons:

Its location itself

2026-06-21 via Nuitee
M
MARYBETH solo_traveller ph
8
2026-06-19 via Nuitee
S
Sightseer46758155601 Family Iloilo City, Iloilo Province, Panay Island, Visayas
10
Amazing staff
Pros:

We had another wonderful stay thanks to the amazing staff. 💯 They consistently go above and beyond to ensure guests feel welcomed and well taken care of. Their hospitality never fails to impress us.

2026-06-18 via Tripadvisor
Y
Y8802NCjonathanh Solo travel
10
Hello Iloilo
Pros:

I stayed at Park Inn Iloilo for a leisure trip and to explore Iloilo for the first time. What impressed me most was the hotel’s convenient location, especially its proximity to the mall. The food was excellent, and I had the opportunity to taste authentic Ilonggo dishes.

The staff truly lived up to their reputation, they were all warm, friendly, and accommodating. The front desk team always greeted us with a smile whenever we passed by the reception area, which made us feel very welcome throughout our stay.

I had a wonderful experience and would definitely recommend Park Inn Iloilo to my friends and family.

2026-06-18 via Tripadvisor
M
mariarosem2026 Friends getaway
10
Staff
Pros:

The staff are wonderful and very accommodating. They granted all of our requests and never failed to amaze us with their exceptional service. One of the main reasons I keep coming back is because of the staff. Good food and location.

2026-06-18 via Tripadvisor
M
Martin couple us
8
2026-06-18 via Nuitee
R
rachellejoiel Family
10
Memorable Stay with the Fam
Pros:

During our stay at Park Inn by Radisson Iloilo, it was a wonderful and enjoyable experience for me as it gave me a comfortable and relaxing environment where I could rest. The rooms were spacious enough for me and my family, well-maintained, and equipped with everything I needed for my everyday needs. I would like to mention Ms. Shaira Nicole for accommodating us during our stay. She greeted us warmly when we entered the hotel and assisted us with any requests or concerns we asked for. I am really thankful for the service I experienced, it was worth the price. Thank you, Park Inn by Radisson Iloilo, for the experience.

2026-06-16 via Tripadvisor
C
Climber58049330830 Family
10
City stay
Pros:

Shaira at the front office was very courteous, professional, and helpful. She provided excellent service and made the experience pleasant and smooth.

2026-06-16 via Tripadvisor
M
mikos166 Family
10
Wonderful Family Stay to Welcome the New Year
Pros:

We stayed at Park Inn by Radisson Iloilo with my family during New Year’s Eve and had a wonderful experience. The staff were friendly and accommodating, and the service was excellent. Special thanks to Front Desk Officer Shaira for being so welcoming, helpful, and making our check-in process smooth. She definitely made our holiday stay even more memorable. Highly recommended!

2026-06-16 via Tripadvisor
D
dessyreer2026 Family
10
Exceptional Service from Shaira and Ses!
Pros:

Warm, attentive, and genuinely welcoming from the moment we arrived. Friendly personality and professionalism made us feel valued throughout our visit.

2026-06-16 via Tripadvisor
D
danielsE3725IK Family
10
Wonderful stay!
Pros:

It was my first time staying at Park Inn, and I truly had a wonderful experience. The food was excellent, and all the staff were incredibly friendly and accommodating. A special mention goes to Shaira at the front desk, who always greeted us with a warm smile and was consistently ready to assist with anything we needed. Her exceptional service made our stay even more enjoyable. I would definitely recommend this hotel and look forward to staying here again!

2026-06-16 via Tripadvisor
J
Jason couple au
8
2026-06-14 via Nuitee
M
MariaPe614 NONE
10
Best hotel experience
Pros:

One of the best hotel experiences I've had! The staff are friendly, welcoming, and always smiling. Their personalized service made the stay feel extra special. Breakfast was spectacular, I especially loved the pudding, and there was an impressive selection of jams available. I would definitely stay here again and highly recommend it.

2026-06-13 via Tripadvisor
L
Leslie Kay family_with_children ph
8
2026-06-13 via Nuitee
J
Janine solo_traveller ph
8
Pros:

I liked that the location is accesible near SM City Iloilo, as we conveniently had our lunch there and shopped right before we checked in. The staff in the lobby is also pleasant to speak with, and being our first time in the hotel, they were able to walk us through with our questions. The lobby is clean and cool, so we are able to relax while we waited for our check-in time. They also have their own restaurant near the lobby, so we're able to avail some refreshments while waiting. Their usual check-in time is at 3 PM, and when we did, the room is really clean, with enough space for two. The online reservation via Booking stated the room's availability had 2 separate beds, but when the room aide came by to have the comforter, he was able to arrange the two single beds together so we could have it as one whole bed. I really appreciated that since the bed turned out really comfortable. We unfortunately haven't had the chance to try on their pool, but it does come as free access during our stay (and it also looked clean and well-maintained - you could actually sight it right before the entrance to the elevator coming from the connecting bridge in SM). Lastly, the food is also good! We availed of their breakfast buffet the following morning (starts at 6 AM) and it was a feast in the eye! The restaurant is cozy and cool, with tables and benches that is spacious, has some sits too that is like a couch. Would surely comeback for the breakfast. Overall, our overnight stay is really a pleasant experience, as this was our first, and would likely to recommend the hotel as well. Thank you, Park Inn!

Cons:

I just hoped they could have more flexible check-in time if the guests comes in the hotel earlier, so they wouldn't have to wait exactly 3 PM on their usual check-in time.

2026-06-12 via Nuitee
C
christopheraN475YU Business
10
Great consistent stay every month
Pros:

I visit Park Inn by Radisson Iloilo every month, and every time I stay here, the experience is always pleasant and consistent. The place is well‑kept, clean, and in great shape — always a comfortable stay.

I especially want to thank Shaira and Jel for their wonderful service. They are friendly, attentive, and make every visit feel welcoming. It’s their helpful attitude that makes coming back even better.

Highly recommended for anyone staying in Iloilo; reliable quality and great people!

2026-06-11 via Tripadvisor
N
nonmarcanthony NONE Iloilo Province, Panay Island, Visayas
10
Unwind
Pros:

We had a great stay at Park Inn Iloilo. The room was clean and well maintained througout my stay. The location was very convinient as it is connected to SM Iloilo.Every staff member was attentive, courteous, and always willing to go extra mile to ensure our stay will be great. I highly recommend Park Inn Iloilo to stay with.

2026-06-11 via Tripadvisor
D
davechristianm Solo travel
10
Satisfied
Pros:

The staff named Catherine is very accomodating and give me an special treatment and convenient

2026-06-09 via Tripadvisor