Holiday Inn Express & Suites Chico by IHG

Hotels
•
Holiday Inn Express
9.1 (497 reviews)
2074 East 20th Street , Chico , us
+1 530-891-0100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfy bed
Good coffee availability
Friendly staff
Cons:
Room cleanliness issues
Lack of information on amenities

Categories

Cleanliness
8.06
Some reviews mentioned unclean rooms and issues with bathroom cleanliness.
Service
9.53
Generally positive reviews about staff, though some encountered issues.
Location
9.57
Many reviews praised the hotel's location, close to stores and restaurants.
Room Quality
8.52
Rooms were generally clean and comfortable, but some had issues like stains.
Amenities
9.05
Good amenities mentioned, including an indoor pool and 24/7 coffee station.
Value for Money
9.51
Value for money received positive remarks, especially for families.
Food and Beverage
9.06
Great breakfast options and a good food selection were highlighted.
Overall Experience
9.53
Most reviewers expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:33

Property Description

Convenient Location
Located in the heart of Chico, California, Holiday Inn Express & Suites - Chico offers easy access to California State University Chico and the Chico Municipal Airport.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Our attentive staff, fluent in English and Spanish, ensures a pleasant stay for all guests.

Fitness Center and More
Stay active at our on-site fitness center and start your day right with our complimentary breakfast. Whether you're here for business or leisure, Holiday Inn Express & Suites - Chico is your ideal choice. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 497 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 9.05
Value for Money: 9.51
Food and Beverage: 9.06
Overall Experience: 9.53
I
Irma • couple • us
9
2026-08-21 • via Nuitee
M
Michelle • solo_traveller • us
10
I will definitely stay here again whenever I am in the area!
Pros:

Everything was perfect. The staff was so friendly. The room was nice and clean. The bed was so comfortable. The only downside was the ice machine wasn’t working, but I didn’t mark off anything for that because everything else was so nice.

Cons:

Everything was nice. Just the ice machine wasn’t working. But that was OK because everything else made up for it.

2026-08-17 • via Nuitee
M
Mercedes Elizabeth • couple • us
10
Pros:

Muy lindo

Cons:

El precio, Tristemente llevo muchos años usando Booking y confiando que era mejor precio pero en mi estancia yo reservé y mi hermana no ella me dijo yo lo hago allá y cuando llegamos yo había pagado $150 por noche y ella en el momento pagó $100 por noche obteniendo el mismo servicio. Es mi decepción más grande!
Así que el hotel fue increíble
BOOKING NO

2026-08-17 • via Nuitee
S
Stacy • solo_traveller • us
9
2026-08-15 • via Nuitee
T
Tobi • couple • us
9
Relaxing and enjoyable atmosphere 🤗
Pros:

Everything. The rooms, the breakfast, the staff, and the location.

Cons:

Nothing

2026-08-15 • via Nuitee
R
Ronald • couple • us
9
2026-08-07 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-08-05 • via Nuitee
M
Martinez • family_with_children • us
10
Pros:

Cleanliness and the large restroom. The breakfast was good, staff was sweet.

2026-08-02 • via Nuitee
Y
YYY • family_with_children • cn
10
非常好，员工热情，礼貌，酒店很新，旁边有很多商场，购物方便
Pros:

非常好，员工热情，礼貌，酒店很新，旁边有很多商场，购物方便

2026-07-25 • via Nuitee
S
Scott • solo_traveller • us
10
2026-07-22 • via Nuitee
D
Don • solo_traveller • us
10
Pros:

Very clean, modern facility

Cons:

Leaving

2026-07-15 • via Nuitee
T
Tupou • couple • us
10
Very professional service. Came in late evening and service was amazing
Pros:

Everything was great. Service and room 10/10

Cons:

Clean 10/10

2026-07-14 • via Nuitee
S
Sean • couple • us
7
2026-07-12 • via Nuitee
A
Allison • family_with_children • us
6
will stay again
Pros:

Breakfast was good, towels were musky ,elevator needs repair, internal hallways smell, front desk staff very helpful.

2026-07-11 • via Nuitee
D
Danielle • couple • us
9
2026-07-09 • via Nuitee
T
Terry • solo_traveller • us
10
2026-07-05 • via Nuitee
J
Jason • solo_traveller • us
10
2026-07-05 • via Nuitee
R
Robby • solo_traveller • us
9
2026-07-03 • via Nuitee
R
Robin • couple • us
10
Enjoyed my stay
Pros:

Clean and comfortable

Cons:

No pool towels

2026-06-30 • via Nuitee
C
Carmen • couple • us
9
Pros:

Breakfast was very good. A lot of options to choose. Stocking needs to be improved on as some items were out midway through breakfast hours.

Very comfortable and clean lobby and super clean and comfortable rooms.

Cons:

Elevators were questionable. One was out of order
And the other had some issues which could have become problematic for my 93 yr. Old mother. I was there 2 days and never witnessed a maintenance man working on it.

2026-06-29 • via Nuitee