Sonesta ES Suites Albuquerque

Hotels
•
Sonesta Hotels
8.1 (1057 reviews)
3300 Prospect Avenue Northeast , Albuquerque , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty carpets
Sketchy location
Used condom found

Categories

Cleanliness
7.06
Several mentions of dirty carpets and a used condom found, impacting overall perception.
Service
8.53
Staff praised for being friendly and accommodating, though some experiences were mixed.
Location
7.57
Location described as sketchy by some, but others found it acceptable for a one-night stay.
Room Quality
8.02
Rooms described as spacious and comfortable, though some had issues with warmth and cleanliness.
Amenities
8.55
Amenities like a kitchenette and pool positively noted, but some reviews indicated a need for maintenance.
Value for Money
8.51
Good value noted, especially for spacious suites and included breakfast.
Food and Beverage
8.56
Breakfast options praised and generally well-received.
Overall Experience
8.03
Mixed experiences; generally favorable but with significant issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:06

Property Description

Convenient Location:
Located just a 10-minute drive from downtown Albuquerque and 5 miles from the airport, Sonesta ES Suites Albuquerque offers easy access to the city's attractions and transportation hubs.

Fully Equipped Suites:
Enjoy the comfort of suites with fully equipped kitchens, including a refrigerator and dishwasher. Stay connected with complimentary Wi-Fi and relax in the spacious seating area provided in each suite.

Amenities Galore:
Start your day with a delicious breakfast buffet, take a refreshing dip in the outdoor pool, or stay active at the gym and tennis courts. Unwind with a BBQ at the hotel's facilities, ensuring a memorable stay for all guests.

Book your stay at Sonesta ES Suites Albuquerque for a perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and $150 for all longer stays thereafter applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 3, 2025 until Sun, Mar 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1057 reviews
Cleanliness: 7.06
Service: 8.53
Location: 7.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.03
D
Dominic • family_with_children • us
10
2026-03-28 • via Nuitee
H
Helds • couple • us
10
Will be back
Pros:

Value for the price

Cons:

Parking room at times

2026-03-28 • via Nuitee
M
Mary • couple • us
8
Beautiful property, hidden fees not detailed on website is frustrating.
Pros:

We had a wonderful room and at our late arrival were upgraded to a 2 bedroom suite despite not needing it. There was adequate space for walking our dog.

Cons:

We were not made aware of the $75 pet fee until check in. Our room was a second floor room but it was obvious there were first floor rooms available which would have made it more convenient for our less than 15 hour stay and managing our luggage and a dog. Breakfast was very limited due to the one and only staff member who was trained to make eggs and other cooked items encountering a family emergency and not being able to work that morning; no other staff were trained to be able to ensure a full breakfast was available. The front desk staff did provide offer free breakfast at a restaurant down the street and when we informed him that we didn't have time to stay, provided a $20 credit. We were not aware nor made aware that parking would be $5 until the morning we checked out.

2026-03-28 • via Nuitee
P
Paull • solo_traveller • us
10
Pros:

My room

Cons:

No elevator

2026-03-27 • via Nuitee
M
Monica • couple • us
10
Nice safe area with amenities close by
Pros:

I liked the upgraded room I received and I want the same room when I return on 4/3-4/4/26

Cons:

Clean and spacious

2026-03-27 • via Nuitee
G
Genevieve • family_with_children • us
7
Cons:

Next to the freeway made it noisy.

2026-03-27 • via Nuitee
L
Larry • family_with_children • us
10
👍🏼
Pros:

👍🏼

Cons:

👍🏼

2026-03-26 • via Nuitee
G
Gitte Stokvad • family_with_children • dk
9
2026-03-26 • via Nuitee
R
Robert • family_with_children • us
9
Great apartment
Pros:

Location, amenities were excellent.

Cons:

Bugs in our apartment.

2026-03-26 • via Nuitee
M
Monica • couple • us
10
Relaxing and well maintained area felt safe
Pros:

Great location

Cons:

Queen and well equipped

2026-03-26 • via Nuitee
A
Aiyanna • extended_group • us
4
2026-03-26 • via Nuitee
C
Chad • family_with_children • us
10
2026-03-26 • via Nuitee
L
Lee • family_with_children • us
10
Great room, good breakfast buffet, good location, and great price!
Pros:

We’ve stayed in the two room townhouse-style suite 3 previously times and have not been disappointed.

Cons:

There wasn’t a thing we were disappointed with.

2026-03-25 • via Nuitee
H
Harens • family_with_children • us
8
Nice place to stay
Pros:

I liked that the room had a full fridge and oven/stovetop. The location was great, right by the freeway but was not loud. The breakfast was nice.

Cons:

The pullout couch was very uncomfortable and the beds could have been bigger. The breakfast needed more fruit.

2026-03-25 • via Nuitee
D
Delphine • extended_group • fr
10
2026-03-24 • via Nuitee
C
Callie • couple • us
7
2026-03-24 • via Nuitee
L
Lawrence • family_with_children • us
4
Pros:

That there were 3 Sheriff's staying there

Cons:

The mattress and pillows we horrible. The room was hot and you could not adjust the ac or it would freeze. The coffee creamer in the front of for area was dirty when we checked on and it was still gross the next morning, not cleaned off at all.

2026-03-24 • via Nuitee
M
MLeesa • family_with_children • us
10
Pros:

Loved this place!!!

Cons:

Nothing it was awesome!

2026-03-24 • via Nuitee
A
Anderson • family_with_children • us
1
Din't like the stay
Pros:

The space

Cons:

1. The room wasn't ready when checking in at 6PM. 2 Room keys was received but Maids were still cleaning when we checked the room & room was filled with trash bags and had some odor smell. 3. Maids didn't do a good job of cleaning when we return later. 4. AC didn't really work, temp. was at 83 most of the night. 5. Restroom sink was clogged. 6. A beeping sound kept us awake through the night. 7. I believe rooms are rented over a week or so,, based on the number of trash taken out and smell of the room. 8. Requested for another room, but that didn't work out.

2026-03-23 • via Nuitee
L
Lyric • family_with_children • us
1
Wouldn’t come here again. Especially with kids. Basically on time limit when to go to bed !!
Pros:

Nothing besides it’s close to restaurants.

Cons:

Everything! The staff is rude and sucks. Put on app that I have little kids and put us next to people to “live” there I guess. Blowing up our phone talking about “ noise complaints” god forbid to take your family out at late to come back to straight crap.! Tried to have security knock on our door next with “ last warning “ it’s hotel responsibility to figure that out to make sure every guest is where needed. Made us feel really uncomfortable.

2026-03-23 • via Nuitee