Facilities

Meeting rooms
Health or beauty spa nearby
Express check-out
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good bar and food
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.03
Multiple reviews noted cleanliness issues and dusty floors.
Service
9.5
Several compliments for staff, especially Denise and Haley, who were helpful and friendly.
Location
9.04
Guests praised the hotel's proximity to the Riverwalk and nearby attractions.
Room Quality
7.49
Varying experiences reported, with some issues regarding room temperature and maintenance.
Amenities
8.02
The bar was highlighted positively, but other amenities had mixed reviews.
Value for Money
7.98
Some thought the price was reasonable for the stay, despite some issues.
Food and Beverage
9.03
Positive feedback about the bar and specific mention of drinks made by Denise.
Overall Experience
8.5
Mixed feelings noted, but overall a positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:36

Property Description

Outdoor Pool and Recreation Facilities
Take advantage of the outdoor pool and other recreation opportunities available at the Art Deco Riverwalk Plaza hotel.

Dining and Beverage Options
Indulge in delicious meals at the Riverwalk Plaza Cafe or enjoy snacks at the coffee shop/cafe. Don't forget to grab your favorite drink at the bar/lounge.

Event Spaces and Business Amenities
With 4000 square feet of event space, including a ballroom and meeting rooms, this hotel is perfect for hosting events. Additionally, guests can benefit from amenities such as complimentary wired internet access and a 24-hour business center.

Experience the vibrant city of San Antonio with a stay at Riverwalk Plaza. Just steps away from the San Antonio River and minutes from attractions like the Alamo, this upscale hotel offers a perfect blend of luxury and convenience. Book your stay now for a memorable experience!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 815 reviews
Cleanliness: 6.03
Service: 9.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8.5
9
90anayas Family
8
Great hotel for the price and location
Pros:

Staff was extremely friendly and helpful! I was welcomed every time and helped immediately. Location is great. Close to downtown, but far enough away from the busy streets. Rooms were spacious and clean. I appreciated the valet services. It's unfortunate there is only one elevator. That made checking out a little difficult as everyone was trying to catch the elevator. Pool is nice, but very cold Overall, great experience, and I would recommend staying here. I would definitely stay here again when visiting San Antonio.

2026-03-19 via Tripadvisor
S
S2142BLpaulao Family
6
Riverwalk plaza hotel
Pros:

Nice lobby, pool, and staff members! The rooms were not as up to date as the images online, and not very clean. Overall, good stay!

2026-03-18 via Tripadvisor
C
Cruiser44431794481 Family
10
First time in San Antonio
Pros:

The valet parking was outstanding. Haley is a treasure. She knew our names right away. And kept a thousand pieces of information in her head all at once.
Her colleagues were wonderful to us— directions? No problem. Suggestions? Right on target.

The hotel staff is friendly and efficient. Just ask when you need to have something done. They’re right on it.

A very good experience.

2026-03-17 via Tripadvisor
Y
Yhaninaurs Family
8
Great expy
Pros:

Overall experience was good. The room was clean and comfortable. The staff were very helpful.

2026-03-16 via Tripadvisor
J
jimmyhD4167XK Family
10
Personal service
Pros:

I lost a keychain with my granddaughter’s picture on it. The valet tracked me down and sent it to me. That was exceptional service!! The stay was nice, but the personal touch impressed me.

2026-03-16 via Tripadvisor
L
L1796IEsilvias Family
8
Valet
Pros:

Lobby is clean and modern. Rooms are okay for a one night stay. Leo was our Valet guy and he was very attentive and quick.

2026-03-09 via Tripadvisor
M
melissabU2917ME Family
10
Perfect Location and Price!
Pros:

The location was perfect close to everywhere we wanted. We walked everywhere. Room was nice and beds were comfortable. Felt safe the entire time even at night. The price was amazing for the room. They only have valet parking but even adding that cost was still very reasonable. Parking is limited throughout San Antonio so paying for valet parking was worth every penny. Highly recommend! Would stay again!

2026-03-02 via Tripadvisor
T
Traveler76115 Family Fort Worth, Texas
2
Horrible
Pros:

Beware: If you’re considering staying at Riverwalk Plaza Hotel, don’t let the online photos fool you. My family and I traveled from Fort Worth for an event and arrived shortly after 10 PM, only to experience one of the worst check-in processes we’ve ever had. The service was extremely slow, there was no sense of urgency, and the employee offered no real apology for the delay.

After finally getting to our room around 10:59 PM, we discovered the window blind was broken and wouldn’t roll down. Because the hotel was fully booked, maintenance had to come into our room late at night to attempt repairs.

Overall, the room was in very poor condition, especially considering the price. This stay was frustrating from start to finish. Save your money and look elsewhere — I definitely would not stay here again.

2026-02-25 via Tripadvisor
R
reginabY4934WG Couples
8
Hotel stay
Pros:

My stay was great however my husband’s caps somehow came up missing/taken from his vehicle during our stay. We valet park the entire stay and didn't leave. That was disappointing because it was very cold and windy and we needed those caps.

2026-02-24 via Tripadvisor
4
437scarletth Friends getaway
10
Amazing
Pros:

The Gavel Girls are the best!!!! Shoutout to Naomi! Mikayla! Leti! Alex!

2026-02-22 via Tripadvisor
H
H3977FGlorenam Couples
10
San Antonio - Friendly Place & Friendly People
Pros:

Had a nice stay in a historic building. We were most surprised by the architecture! We were in San Antonio for three days and didn't need too many amenities, maling this hotel ideal for the price. Walking distance to the center of town and the Riverwalk. Most enjoyable about the hotel was the personnel, particularly Frank who gave us lots of recommendations and shared his knowledge of the history of San Antonio. Thanks!

2026-02-18 via Tripadvisor
3
337katinam Family United States
8
Good location but needs updates
Pros:

The staff was very nice and helpful. We would have liked the bathroom in our hotel room and the restaurant downstairs to be updated, though. The location was very convenient to our vacation plans on the Riverwalk.

2026-02-17 via Tripadvisor
7
722micahn Solo travel
10
Calming & Convient
Pros:

Enjoyed my solo week stay here. It was very close the the Riverwalk so it was definitely nice to take in all the sights. The room was comfortable well lit and housekeeping did a good job in coming in and cleaning. Shout out to Haley for the valet parking. She was easy to talk to and I felt bad that I was going in and out of the hotel quite often. But overall, it was affordable, calm atmosphere, and the noise level was not bad. You can hear suitcases/carts rolling in the hallway now and then, but nothing too crazy.

2026-02-14 via Tripadvisor
D
davidmG78GU Business
10
Best place to eat near the courthouse.
Pros:

Irma is awesome! Very professional and awesome.

2026-02-13 via Tripadvisor
A
AppearingHuman Solo travel San Antonio, Texas
10
Nice casual work lunch option
Pros:

Irma took my order and made me feel super welcomed. Nice relaxing workday lunch.

2026-02-12 via Tripadvisor
G
gabriellV8465FB Family
8
Nice gem for downtown
Pros:

Great place and buget friendly. Only 2 blocks from river walk entrance and not paying outrageous price.. Will be my goto when in town.

2026-02-10 via Tripadvisor
A
alexisj742 Family
10
Napoleon dynamite weekend
Pros:

We love everything about this hotel. Especially the friendly staff. From being to end everyone we dealt with was amazing. Shot out to Haley in valet; great smile and professionalism.

2026-02-08 via Tripadvisor
6
602marshad Family
10
100% great time especially the gravel
Pros:

Naomi is my girl. Best bartender of the night. Leti also made it great!. This hotel was in a great location. The gravel was fantastic

2026-01-31 via Tripadvisor
3
329vickij Solo travel
8
Bowling Tournament Group
Pros:

Traveled for two days stay with daughter and HS grandson with a bowling tournament group. Heat in resturant and room never above 61-62 degrees. Service in resturant was not what it used to be. Sat for 15 minutes with only 2 booth and 1 table full until had to ask bar waitress if could take our order. She waited on the one waitress. She was awesome however the wait time should not have been that long. Food presentation and taste was awesome.

2026-01-28 via Tripadvisor
J
Journey53361725991 Solo travel
8
Riverwalk Hotel
Pros:

The hotel was nice, staff were great. The only issue I had was they don’t have a late check out. I had a later flight and they charge $25 for every half hour late that you check out after 11am.

2026-01-27 via Tripadvisor