Staybridge Suites Auburn Hills by IHG

Hotels
•
Staybridge Suites
8.5 (143 reviews)
917 Opdyke Road , Auburn Hills , US
+1 248-236-7006

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location (near university)
Friendly, attentive staff
Spacious/comfortable rooms
Good value for the money
Breakfast available
Cons:
Cleanliness issues (dirty carpets, hair in pool)
Pool and outdoor amenities poorly maintained / not working
Missing promised pull-out bed and wrong floor assignment
Breakfast variety/quantity issues (not enough bacon)
Plastic cutlery ineffective

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues: carpets described as 'gross' (socks turned black), pool had hair, room 'could have been a little cleaner' — overall below average cleanliness.
Service
10
Consistently positive remarks about staff: described as very friendly, helpful, remembered previous stays and ensured guests had what they needed — strong service impression.
Location
10
Repeated praise for location: 'Great location' and 'Location great for University' indicate an excellent, highly convenient location.
Room Quality
9.5
Rooms described as spacious, big for the money and comfortable; however there were issues (wrong floor assignment, missing pull-out bed) and minor cleanliness concerns — overall very good room quality with some inconsistencies.
Amenities
6.5
Amenity problems noted: pool maintenance lacking, outside fire pit/grills not working, missing pull-out bed and ineffective plastic cutlery — amenities underperformed.
Value for Money
9
Multiple comments like 'big room for the money' indicate strong perceived value despite some amenity/cleanliness drawbacks.
Food and Beverage
7.5
Breakfast was 'ok' but repetitive over multiple days, issues with quantity (not enough bacon) and people taking all that was made; overall acceptable but room for improvement.
Overall Experience
9
Mixed but generally positive overall experience: friendly staff and comfortable rooms led guests to consider returning despite cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location in Auburn Hills
Located just 48 km from TCF Center, Staybridge Suites Auburn Hills, an IHG Hotel, offers a range of amenities to make your stay comfortable and enjoyable.

Modern Amenities for Your Comfort
Enjoy access to a fitness centre, indoor pool, and free shuttle service during your stay. With a 24-hour front desk, free WiFi, and an ATM, we ensure all your needs are met.

Home-Like Feel in Every Room
Selected rooms come with a convenient kitchenette equipped with a fridge, dishwasher, and oven, providing you with the flexibility and comfort of home.

Experience convenience and comfort at Staybridge Suites Auburn Hills - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 143 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9
S
saumil • solo_traveller • in
10
Amazing place but bump staff
Pros:

Breakfast and evening snacks. Washing machine too

Cons:

Frontdesk staff completely dumb

2026-11-06 • via Nuitee
N
Nicholas • extended_group • us
5
A little disappointed
Pros:

Great location, big room for the money

Cons:

Room was supposed to be on ground floor and was not. My room was also supposed to have a pull out bed which it did not have either. The room Could have been a little cleaner and outside fire pit or grills did not work.

2026-10-25 • via Nuitee
L
Laura • extended_group • us
9
2026-09-07 • via Nuitee
A
Amber • family_with_children • us
5
It was on
Pros:

Breakfast was ok. Same food all 3 days. Not enough bacon made. Ppl dk how to share. They would take ALL that was made

Cons:

The carpets are rather gross. Our white socks were black on the bottoms. It was clean enough, the room. The pool could def use more attention. Lots of hair in the pool which is gross. Ppl were friendly.

2026-07-01 • via Nuitee
M
Marc • couple • de
10
2026-06-29 • via Nuitee
B
Buckley • extended_group • us
10
2026-06-08 • via Nuitee
D
daviddH9266GC • Family
8
Friendly clean and comfortable
Pros:

Staff very friendly and helpful and even remembered our previous stay months earlier. We stayed 3 nights for graduations room was spacious, clean and comfortable staff made sure we had what we needed. Would definitely stay again

2026-05-29 • via Tripadvisor
• family_with_children • gb
10
Pros:

Location great for University

Cons:

2nd time we stated here only thing is the plastic cutterlry for breakfast can't cut anything

2026-05-06 • via Nuitee
S
Shepard • couple • us
10
Absolutely wonderful.
Pros:

We are from out of town it was my husbands birthday so we tried this hotel and they definitely did not disappoint.

Cons:

They didn’t have a hot tub with the pool.

2026-05-03 • via Nuitee
P
Pushkar • family_with_children • in
10
2026-03-14 • via Nuitee
P
Precious • extended_group • us
5
Breakfast was good but wouldn’t recommend if you’re looking to enjoy total access to all amenities the hotel provides.
Pros:

Location

Cons:

Room wasn’t clean properly hair was all in the shower. Needed access from desk manager to use the indoor pool.

2026-02-14 • via Nuitee
C
chris • family_with_children • us
10
Pros:

Everything

2026-02-10 • via Nuitee
M
Markus • couple • us
2
Pros:

Wasn’t the best still haven’t recieved deposit back

Cons:

Everything honestly

2026-01-05 • via Nuitee
S
shalmichealh • Business
10
Felt like home away from home
Pros:

Amy and her staff are the best. Any concerns that I had were addressed and handled right away. From the upkeep of my room to the social dinners everything was wonderful.

2025-11-24 • via Tripadvisor
R
Renee
10
Pros:

Nice hotel

2025-09-27 • via Nuitee
A
Alexis • extended_group • us
3
Cons:

I dont feel like I should be paying. Almost $300 a night to take out my own trash and towels. Wasn’t able to get extra blankets or pillows. Check in staff was a little rude and unhelpful

2025-09-14 • via Nuitee
C
Casey • couple • nl
8
Good location for visiting family
Pros:

This is our second time staying at this Staybridge location as we find it to be ideal for visiting family in the Detroit metro and Flint areas. It is also situated behind a Holiday Inn and therefore does not get as much road noise at night.
The suite was very big with a separate bedroom. The bed was large and comfortable.
The man working the desk in the afternoons/evenings was always upbeat and fun to talk to.
We weren’t sure of the housekeeping situation but they came by almost everyday we put our magnet out!

Cons:

We noticed the room is showing more wear since our last visit (in 2021) which is understandable. However, it seems the cleaning in the room stays very surface level and many areas are overlooked (ex: white stains on side of desk). This gives the room a bit of a grimy feel.
We always showed up to the breakfast area at least a half hour before it closed but there were always things out of stock. This often included fruit as well as the biscuits and gravy (which made me extra sad because the breakfast lady promised it would be there on our last morning, however, it clearly was never set out).
The air conditioning unit is set up in the bedroom so can be noisy at night.
Also, very weird but for the first few nights of our stay we woke up to an empty Pokémon box for trading cards outside our door. We would throw it away but it would make its way back to our room.

2025-08-28 • via Nuitee
D
Danielle • extended_group • us
10
Comfy & Clean!
Pros:

The location was great, right on the main road, but still tucked away so that it felt private. The breakfast was very good, the yogurt bar was a great addition! We are also pretty impressed with how big the rooms all were.

Cons:

I wish the hotel had a shuttle that could bring you to Pine Knob.

2025-08-26 • via Nuitee
A
Arthur D
10
Pros:

Every staff member and the manager I met, were personable, helpful, courteous, and professional. They are a cut above many places I have stayed in my life of travels. In this day and age, where no one seems to understand the meaning of Customer Service, they were exceptional. As a sidelight, the food there is exceptional, including breakfast. If I’m in Auburn Hills again, I will stay there.

2025-08-14 • via Nuitee
D
Dout • extended_group • us
6
2025-08-11 • via Nuitee