Hyatt Centric Juhu Mumbai

Hotels
Hyatt Hotels
8.8 (22 reviews)
Juhu Tara Road, Santacruz West, Mumbai, Maharashtra, 400049 , Mumbai , IN

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Eager and helpful staff

Categories

Cleanliness
8.7
Standard quality for this hotel tier.
Service
9.2
Eager and helpful staff.
Location
9
Standard quality for this hotel tier.
Room Quality
8.7
Standard quality for this hotel tier.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
8.7
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:25

Property Description

Discover a luxurious escape at Hyatt Centric Juhu Mumbai, your gateway to the vibrant life of the city.

Recreational Facilities: Maintain your fitness regime in our state-of-the-art 24-hour fitness center, offering the perfect environment for energizing workouts, any time of day or night.

Culinary Delights: Savor exquisite Asian cuisine at our on-site restaurant, Sesame, complete with a bar/lounge. Enjoy your mornings with a delightful buffet breakfast, available daily to kickstart your day.

Convenience & Connectivity: With a 24-hour front desk, complimentary Wi-Fi, and easy access to local attractions, you'll find all the comforts of home within our stylish rooms. Free valet parking and luggage storage add to your convenience.

Don't miss your chance to stay in the heart of Mumbai; book your unforgettable experience today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

See all policies

Location

Guest Reviews

8.8
Based on 22 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
G
Giacomo Gilardino solo_traveller it
10
2026-05-20 via Nuitee
V
Vaibhav couple in
1
2026-05-17 via Nuitee
A
ajH1144DC NONE
10
Genuine hospitality and warmth
Pros:

I had an absolutely wonderful stay at The Hyatt Centeic in Mumbai.
From the moment I arrived, the hospitality was exceptional and every staff member went above and beyond to make us feel welcome and comfortable.
The breakfast is outstanding- so much to select from and the hot dishes from the live station were a wonderful addition.
A special thank you to the team for making my experience so memorable — whether it was the excellent dining, prompt assistance, or thoughtful gestures throughout our stay.

2026-05-16 via Tripadvisor
N
Naailah family_with_children gb
10
Everyone was so kind and accommodating!
Pros:

Service

Cons:

Nothing

2026-05-14 via Nuitee
S
Shamika solo_traveller nz
8
2026-05-08 via Nuitee
H
Hemesh couple tz
10
2026-05-06 via Nuitee
G
Genisha couple in
10
Pros:

Great location, nice spacious clean rooms , the staff are friendly and helpful ,from the guard in front to housekeeping . Shreyas and Ruquia at rececption , Shruti in the restaurant , Jennifer ( breakfast ) as well as the other staff of the hotel were all great.

2026-05-05 via Nuitee
R
Revol solo_traveller fr
9
2026-05-04 via Nuitee
F
FOPPE solo_traveller nl
8
Good hotel
Pros:

Bar tender on the pool terrace: Abishek or Abishake

2026-05-02 via Nuitee
M
Mayank solo_traveller us
10
2026-04-27 via Nuitee
L
Lakshya couple in
2
Newly constructed clean property with extremely untrained staff.
Pros:

It was clean.

Cons:

The staff was the most disrespectful and untrained ones. The guy on the front desk, Sidhesh, apparently the guy responsible for his staff, was the most disrespectful of the lot. He spoke rubbish with my client who was staying thee. I had specifically mentioned late check out and they started calling my client’s room from 11AM itself. We had ordered tea which they took 90 minutes to deliver. I would not recommend staying in this hotel just because of the staff. Hyatt Management needs to train their staff better for this property. I have been a regular customer of Hyatt around the world but Hyatt Centric Juhu has now made sure that I book anything else but Hyatt as specifically mentioned by Mr. Sidhesh and his team of disrespectful staff members across the hotel.

2026-04-26 via Nuitee
D
DINMAMOD couple mg
8
2026-04-25 via Nuitee
D
DINMAMOD family_with_children mg
8
2026-04-25 via Nuitee
C
Certosini solo_traveller hk
5
Pros:

Very friendly staff (especially at the restaurant), amazing breakfast buffet and good in-room dining.
Roof top pool is nice as well.

Cons:

The room is very small. Location is ok but not much around (restaurants or coffee shops). Extremely wasteful when it comes to plastic water bottles. I had around 20x small plastic bottles in my room instead of fewer larger ones. They must also have run out of towels during my stay, as I had orange pool towels one day and no hand towels, plus the gym also didnt have any small towels. Not a major issue but from a brand hotel like Hyatt, I would expect a bit more consistency.

2026-04-24 via Nuitee
V
Vishal family_with_children gb
8
fun, friendly and great location
Pros:

The Room was amazing with great views and a lovely comfortable bed

Cons:

The swimming pool was out of use

2026-04-22 via Nuitee
V
Victor S couple us
9
Hotel is worth to stay
Pros:

I liked the staff who were dry kind and patient.

Cons:

The hotel’s surrounding

2026-04-19 via Nuitee
C
Chetan couple gb
9
Comfortable stay here, smiley friendly staff
Pros:

Location. Friendly staff

2026-04-18 via Nuitee
Дмитрий couple ru
3
Pros:

Расположение хорошее

Cons:

Взяли деньги. Заморозили. Уже неделю не могут вернуть….

2026-04-17 via Nuitee
S
sonal solo_traveller gb
6
Decent hotel but doesn’t feel 5 star
Pros:

I liked the restaurant

Cons:

The roof top pool was not great, shallow, small and lack of shade, and the view was terrible
Also bathrooms could be better

2026-04-14 via Nuitee
D
Dhillon solo_traveller gb
9
Great
Pros:

The breakfast had a good selection and the staff were helpful. The rooftop bar was nice, the guy who works there gave excellent service every time I saw him.

Cons:

A bit more space around reception, especially to sit. Better selection for room service.

2026-04-13 via Nuitee