KOKO HOTEL Premier Kumamoto

Hotels
9.2 (170 reviews)
3-20 Sakuramachi, Chuo Ward, Kumamoto, Kumamoto, 860-0805 , Kumamoto , JP
81-96-3556700

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Facilities

Free WiFi
24-hour front desk
Elevator
Smoke-free property
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Clean and comfortable rooms
Great location and accessibility
Cons:
Cleanliness issues noted
High parking fees

Categories

Cleanliness
8.01
Some guests mentioned cleanliness issues with dust and water stains.
Service
9.98
Consistently positive comments regarding service quality.
Location
9.52
Located conveniently near attractions and transportation.
Room Quality
9.47
Rooms are well-furnished with great views, though some highlighted issues like dust.
Amenities
9
Good amenities, although laundry facilities could be improved.
Value for Money
8.46
Generally perceived as good value, though some guests noted high parking fees.
Food and Beverage
9.51
Guests were very happy with the food options available.
Overall Experience
9.68
Overall satisfaction reported with multiple returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:05

Property Description

Experience the perfect blend of comfort and convenience at KOKO HOTEL Premier Kumamoto, ideally located in the heart of Chuo Ward.

Spacious Accommodations
Choose from our 205 air-conditioned guestrooms designed for relaxation, featuring modern bathrooms equipped with bathtubs or showers to make your stay blissful.

Unmatched Connectivity
Stay connected with complimentary wireless internet access throughout the hotel, ensuring you can keep up with your work or share your travel adventures seamlessly.

Prime Location
Just a stone's throw away from Kumamoto Castle and other major attractions, enjoy the vibrant local culture with ease, as Sakura Machi Kumamoto and Kumamoto-jo Hall are only a short walk away.

Reserve your room today at KOKO HOTEL Premier Kumamoto and step into a world of comfort and convenience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 170 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.68
Y
Yung-Tai
8
Pros:

Front desk persons are not quite friendly.

2025-10-12 • via Nuitee
W
Wai Wa
10
Pros:

酒店環境設施很新，房間也很舒服空間感也不錯，附近的食肆也多，如果之後會再去熊本旅行一定會再次入住

2025-10-11 • via Nuitee
M
Masahiro • family
6
Pros:

専用駐車場がなく、少し不便さを感じた。周辺施設など非常に利便性が良かった。部屋着が汚れていた点は残念だった。総合的には、施設も部屋も清潔で快適であった。

2025-10-09 • via Nuitee
S
Shihchieh
10
Pros:

很好

2025-10-07 • via Nuitee
Y
Yu-hsiang
10
Pros:

飯店新穎，物超所值。

2025-10-04 • via Nuitee
?
?? • partner
10
Pros:

よかったです

2025-10-04 • via Nuitee
?
?? • family
8
Pros:

ホテルの場所が判りにくいので困りました。

2025-10-02 • via Nuitee
S
Sze Wai • family
6
Pros:

Not suitable for travellers with cars, as the hotel does not cover the parking expenses.
Room size is a bit tight but clean.

2025-09-23 • via Nuitee
H
H
10
Pros:

部屋と、レストランから熊本城が見えるのが大変良い。夜はライトアップされています。

2025-09-21 • via Nuitee
Y
YEONHEE
10
넓고 좋아요
Pros:

일단 버스터미널이랑 같은건물이서 이동이 편리하고
일본호텔 중에선 진짜 넓어서 쾌적하고 좋았습니다.

2025-09-16 • via Nuitee
Y
Yoshio
8
Pros:

綺麗。便利。リーズナブル。

2025-09-07 • via Nuitee
T
Tamaki • family
10
Pros:

部屋も広めで熊本城のライトアップが良く見えてゆっくり寛げました。
残暑厳しい中、建物内のレストランが多くてありがたかったです。
朝食も和洋折衷でとても美味しかったです。

2025-09-01 • via Nuitee
S
Shota • partner
10
Pros:

とても綺麗で大満足でした！

2025-08-29 • via Nuitee
M
Miki
8
Pros:

熊本城ホールでの会議に参加するため利用しました。会場や商業施設に隣接しており、大変便利でした。
部屋も熊本城が見えるところにあり景色もよかったです。バスルームはトイレ、バスタブとシャワー一体型でしたが、シャワーとトイレの間にガラスのドアがあり、開閉できるようになっていたので、水浸しにならずに快適でした。
ただ、ベッドサイドのテーブルがホコリで真っ白だったり、手洗い場の蛇口に水垢がびっしり付いていたりと、今まで泊まったホテルにはない状態だったので、少し驚きました。思わず掃除してしまいました。

2025-08-22 • via Nuitee
M
Matthias • family
10
Pros:

Bester Blick auf die Burg von Kumamoto aus Zimmer und Restaurant!

2025-08-22 • via Nuitee
V
Verified traveler
8
住宿體驗
Pros:

基本上地點是好到沒話說，只可惜對於連續住宿的我們，沒有自助洗衣機的設備，是比較麻煩的。床鋪也偏軟，有點不習慣。

2025-08-21 • via Nuitee
V
Verified traveler
10
定宿
Pros:

熊本の定宿。比較的新しくて熊本城も見える。バストイレ別も高評価。

2025-08-16 • via Nuitee
M
Marlene • partner
10
Pros:

Many good restaurants, convenient stores and shopping easily accessible. Beds were very comfortable.
Another towel rack in the bathroom would be nice to have.

2025-08-16 • via Nuitee
V
Verified traveler
10
定宿
Pros:

定宿。バストイレ別で良い。

2025-08-16 • via Nuitee
M
Min Han
10
Pros:

1. 要先上14樓辦理入住，再到房間的樓層。在14樓辦理入住後有備品可以免費取用，護髮油、髮圈、梳子、牙刷、乳液、化妝水等等等，髮油很讚~
2. 飯店的地點很方便，在櫻町巴士總站樓上，樓下是購物中心，B1和對面有超市，下通過馬路就到很近
3. 清潔方面代加強，衣架、桌上紙筆、床頭櫃和房間的裝飾上灰塵很多，房間很美很有質感，很可惜
4. 停車可以停：
購物中心樓下（每晚1800日圓，停車時間是下午3點至隔日上午11點，可無限次進出停車場）
對面的Passurt 24 辛島公園停車場（每晚1200日圓，停車時間是下午2點至隔日中午12點），拿進停車場的票卡給櫃檯，會給你一張住宿證明，取車時在停車場繳費機掃條碼就可以了

2025-08-13 • via Nuitee