KOKO HOTEL Premier Kumamoto

Hotels
10 (2441 reviews)
Chuo-ku Sakura machi 3-20 , Kumamoto , jp

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location (bus terminal and shopping mall attached)
Views of Kumamoto Castle
Clean, comfortable rooms
Good breakfast with view
Coffee/tea service and separate tub+shower
Convenient for shopping and transit
Cons:
Entrance location/signage unclear
Inconsistent reception/service (one report of unprofessional interaction)
Some rooms are small — luggage may not fully open
Front desk on 14F requires elevator transfer to rooms
Breakfast prepayment requirement
Minor missing in-room items (towel hooks/rope)

Categories

Cleanliness
10
Rooms are repeatedly described as clean and comfortable in multiple reviews.
Service
10
Service is mixed: several reviews praise friendly staff, but one guest reports amateur handling at reception and a staff member who did not acknowledge guests when taking the key.
Location
10
Consistently praised — directly connected to bus terminal and shopping mall, very convenient for transit and shopping; many mention excellent views of Kumamoto Castle.
Room Quality
10
Rooms are clean and comfortable with good furnishings (couch, separate tub and shower) but several guests note rooms are compact and luggage may not fully open; occasional obstructed views reported.
Amenities
10
Good in-room amenities noted (coffee/tea service, separate bath/shower) and building facilities (bus terminal, mall). Some minor lacks mentioned (no towel hook/rope for drying).
Value for Money
10
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
10
Breakfast is praised (great view over the castle); some procedural negatives—prepayment required for breakfast and a few comments about food/afternoon-tea offerings.
Overall Experience
10
Majority of guests report very positive stays and intent to return, though a small number had strongly negative experiences related to reception/entrance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:12

Property Description

Luxurious Accommodation
KOKO HOTEL Premier Kumamoto offers 4-star air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay. Each room features a private bathroom, a desk, a flat-screen TV, and complimentary toiletries.

Delicious Buffet Breakfast
Start your day right with a scrumptious buffet breakfast served every morning at the hotel. Enjoy a variety of options to suit your taste buds and energize yourself for a day of exploration in Kumamoto.

Convenient Location
Situated just 1.3 km from the iconic Kumamoto Castle, KOKO HOTEL Premier Kumamoto provides easy access to popular attractions like Suizenji Park, Egao Kenko Stadium Kumamoto, and cultural sites such as Hosokawa Residence Gyobutei and Contemporary Art Museum Kumamoto. Book now and experience the best of Kumamoto!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 2441 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Aidan • couple • au
10
Pros:

The location is excellent. Close to the castle and traditional area. Super convenient to have a bus terminal under the hotel.

Cons:

N/A

2026-09-06 • via Nuitee
禎妮 • family_with_children • tw
7
2026-09-05 • via Nuitee
C
Christelle • couple • fr
9
très belles prestations
Pros:

Tout, personnel accueillant, tres belle vue sur le château, ambiance cosy, chambre et salle de bain propres, pratiques et confortables, petit déjeuné bien garni

Cons:

Rien

2026-09-05 • via Nuitee
K
KAZUKO • solo_traveller • jp
8
Pros:

きれい、便利、夜景がとても良い。空港からは、バス1本でホテルに到着。おへやは、とても清潔で快適でした。スターバックスも同じ建物にあります。

Cons:

ありません。

2026-09-04 • via Nuitee
Y
Yu Huei • extended_group • tw
9
Pros:

地點

Cons:

空間太小

2026-09-03 • via Nuitee
L
LINGCHUN • family_with_children • tw
9
地點實在太方便了，住宿體驗很棒，下次還會入住
Pros:

大廳有備品，每天給毛巾和水；下樓就有商場超市全家和巴士站；床好睡

Cons:

沒有自助洗衣設備

2026-09-01 • via Nuitee
H
Hiroshi • couple • jp
9
2026-08-30 • via Nuitee
N
namiko • solo_traveller • jp
9
2026-08-30 • via Nuitee
N
Naomi • couple • jp
10
また泊まりたいです
Pros:

男性スタッフさんガーデンとても親切で素敵でした

Cons:

全く不満はありません

2026-08-30 • via Nuitee
H
HSUAN AI • extended_group • tw
10
2026-08-29 • via Nuitee
陳 • extended_group • tw
10
Pros:

可以再訪的飯店

2026-08-29 • via Nuitee
S
SHAO FANG • extended_group • tw
10
2026-08-28 • via Nuitee
Y
YICHANG • couple • tw
10
2026-08-28 • via Nuitee
雲莊 • solo_traveller • tw
9
2026-08-27 • via Nuitee
A
Andy • extended_group • tw
9
2026-08-27 • via Nuitee
治彦 • solo_traveller • jp
9
Pros:

室内が大変良かった。

2026-08-26 • via Nuitee
Y
Yu-Han • family_with_children • tw
10
2026-08-26 • via Nuitee
S
Shengwen • family_with_children • tw
7
Pros:

飯店員工態度良好

Cons:

房間小到行李箱都很難打開，免治馬桶有點問題，通常要按兩到三次才會運作

2026-08-26 • via Nuitee
H
Hsing Wang • solo_traveller • tw
10
2026-08-26 • via Nuitee
倉本 • solo_traveller • jp
6
Pros:

ロケーションが良かった

Cons:

朝食が高すぎます。部屋が狭い。
スーツケースが開かない

2026-08-25 • via Nuitee