Ramada by Wyndham Serpong

Hotels
•
Independent
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310 , South Tangerang , ID
62-8180-8818362

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Facilities

Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Full-service spa
Smoke-free property
Free self parking
Airport transportation - pickup (surcharge)
Full-service spa
See all facilities

Property Description

Luxurious Spa Experience
Indulge in relaxation with a visit to the full-service spa, offering a range of rejuvenating treatments to pamper yourself.

Delightful Dining and Entertainment
Savor exquisite meals at Kayumanis restaurant, or opt for 24-hour room service for a cozy night in. Conclude your day with a refreshing drink at the bar/lounge, perfect for unwinding.

Convenient Amenities and Services
Enjoy complimentary wireless internet, concierge assistance, and the use of barbecue grills. Other highlights include buffet breakfasts, 24-hour front desk, and free parking. With 3 meeting rooms available, it's ideal for events or business gatherings.

Plan your luxurious escape at Sahid Serpong and elevate your stay in South Tangerang!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 03:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

K
Kevin
10
Great staff.
Pros:

The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.

2024-09-21 • via Nuitee
Z
Zulk • family
10
Pros:

Very satisfied

2024-05-17 • via Nuitee
G
Glenn • partner
8
Pros:

I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced.
I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.

2023-04-19 • via Nuitee
S
STEEVE • family
8
Pros:

Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.

2022-10-13 • via Nuitee
R
Roberto
8
Decent, but overpriced
Pros:

The Junior suite was pretty decent, but too expensive (~$50 per night).

*** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room.

*** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.

2021-06-06 • via Nuitee