Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 3413 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
A
Adam solo_traveller au
10
2026-09-12 via Nuitee
E
Emmanuelle solo_traveller fr
8
Pros:

La chambre typique très spacieuse et très confortable

2026-09-10 via Nuitee
S
Shizuka extended_group jp
7
ししとう辛かった
Pros:

駅から徒歩数分で近かった。飲み物が飲み放題。漫画や無料マッサージ機がある。

Cons:

ビュッフェ形式でしたが、2泊ともししとうが辛すぎた(天ぷらや鉄板焼きの付け合わせ等)から全員「これはししとうじゃなくて唐辛子!?」となりながら罰ゲームのように食べた。

2026-09-10 via Nuitee
D
de coonghe family_with_children fr
10
2026-09-08 via Nuitee
N
natasha family_with_children il
9
מלון מעולה, נשמח לחזור אליו שוב
Pros:

המלון מאוד יפה, חדר מסודר יפה עם אמבטיה עם מים ממעיינות חמים שתמיד מלאה. מאוד אהבנו גם את האוכל המגוון שהגישו במלון. היה מעולה ומומלץ מאוד

Cons:

המלון ממוקם קרוב לתחנת רכבת ולפעמים הרעשים הציקו. אבל זה היה ממש דבר קטן

2026-09-08 via Nuitee
セキグチ solo_traveller jp
9
2026-09-08 via Nuitee
S
syugo family_with_children jp
9
最高の休日でした。また利用させていただ期待です。
Pros:

サービスや清潔感やおもてなしにおいて高評価です。

Cons:

温泉の温度が少しぬるく感じました。
温泉に来たって感じが欲しいので難しいと思いますが、源泉掛け流しにちかい風呂があるともっといいと思いました。

2026-09-07 via Nuitee
O
Orit onn solo_traveller il
9
Pros:

The room size, the onsen, the free drinks and refreshments at the evening. Very good location. Close to the open museum.

Cons:

From the reception or the breakfast area to our room we needed to change 2 lifts and walk through stairs passage that connects the east to the west wing. It is especially uncomfortable with the suitcases

2026-09-06 via Nuitee
A
Amy family_with_children us
10
Wonderful, convenient place to stay while exploring Hakone!
Pros:

We loved the room, the grounds, the baths, the proximity to everything, and the food!

Cons:

n/a

2026-09-06 via Nuitee
P
Pavel family_with_children au
7
We stayed in the condo which is great for small families
Pros:

The happy hour.

2026-09-06 via Nuitee
H
Hardin family_with_children us
10
2026-09-06 via Nuitee
B
Benjamin solo_traveller ch
9
2026-09-04 via Nuitee
E
Emily extended_group gb
9
Perfect location and facilities for a relaxed stay in Gora! Highly recommend!
Pros:

Clean, fantastic facilities.

Cons:

Nothing!

2026-09-04 via Nuitee
C
CHI CHUN solo_traveller tw
10
2026-09-03 via Nuitee
M
Marco couple ch
9
Pros:

Das Onsen war richtig entspannend vor allem hatte es einen privaten Bereich der genutzt werden konnten, somit Entspannung pur ohne zusätzliche Hotelgäste. Super waren auch die zwischen Snacks mit freier Getränke Wahl.

Cons:

Unser Zimmer weiste etwas hohe Feuchtigkeit auf, kann natürlich auch sein da das Wetter nicht so optimal war.

2026-09-02 via Nuitee
M
Morgane couple fr
10
Pros:

Tout!
Onsen privé (pour des familles)
Les en-cas
Les sièges massant
Les chambres

2026-09-01 via Nuitee
S
SAM solo_traveller gb
10
2026-08-31 via Nuitee
G
Gianandrea90 solo_traveller it
9
Perfetto per soggiorno a Hakone
Pros:

Collocato a due minuti a piedi dalla stazione di Gora. Location perfetta per la visita ad Hakone/Gora e per prendere la funicolare per andare a vedere il monte Fuji e il lago Ashi. Struttura non nuova ma ottimamente tenuta e pulitissima e dotata di tutti i servizi necessari. Bellissima la zona all'aperto con bracere, vasca e illuminazione suggestiva serale e notturna. Personale gentilissimo e molto accogliente. Colazione e cena super abbondanti. Assolutamente consigliato.

Cons:

Sostituirei le tende delle vasche da bagno con strutture fisse o porte in vetro.

2026-08-29 via Nuitee
J
jennifer extended_group fr
7
Hotel de style japonais, belles prestations et bonne situation géographique
Pros:

L accueil et le cadre général de l hôtel
Les espaces partagés

Cons:

Le dîner le soir
Le onsen non ouvert aux personnes tatouées

2026-08-28 via Nuitee
D
Dieter solo_traveller at
10
2026-08-26 via Nuitee