Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥2,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3074 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
R
Rami3636 • couple • il
10
Choose it
Pros:

All, food staff onsen

Cons:

None

2026-03-07 • via Nuitee
A
Aleksey • family_with_children • ru
6
2026-03-07 • via Nuitee
S
Suddhiman • couple • th
9
A Lovely Modern Hotel in Gora.
Pros:

The rooms are nice, we got the view of the garden courtyard which was just fine. The Bathrooms are small but efficient and perfectly clean. Staffs were generally helpful. Breakfast and dinner are of good quality and well arranged, 4 star and a good value for the price charged. We like the lounge where they have coffee/ tea and all day snacks/ late night snacks and plenty of seatings for work & socializing. They even offer alcoholic drinks to one’s own mix. I reckon the young gens would enjoy this hotel.
The location is good, in a quiet area and in a walkable distance to Gora station & the Hakone Open Air Museum (10 min downhill perhaps).
Some of us tried the private onsen, but the queue can be long, no booking required.

Cons:

We checked the hotel has an elevator, but we were put in the West wing and to get to our rooms, we need to stop at the lounge floor and walk up about 10-15 steps of stairs connecting to our wing. That was not easy with our luggage at our age! Upon check-in, the lady at the reception asked the young man to help us out. Thank you so much. But checking out, there was only one reception so we hauled the luggage down those stairs.

I think they should make a ramp/ slope for luggage at the stairs. It only takes about 70 cm width at the most.

2026-03-07 • via Nuitee
E
eefje • family_with_children • fr
10
Une pause détente pour expérimenter les bains
Pros:

Les espaces collectifs sont très agréables.
Les bains et l’espace extérieur.
Gare de Gora facilement accessible pour prendre le funiculaire et monter voir le Mont Fuji.

Cons:

Le dîner est trop cher pour la qualité de la nourriture. Je ne recommande pas.

2026-03-04 • via Nuitee
A
Aris • solo_traveller • au
8
Traditional onsen resort
Pros:

Good location, close to 2 train stations and busses that can take you to some of the museums. Rooms are spacious and nice, very clean. Onsens are great.

Cons:

I did not love the buffet. Although a lot of options, many things are not super fresh and a lot of fried food. When I asked to check out 1 hour later than the normal check out time they said they would charge me, did not like that.

2026-03-04 • via Nuitee
M
M. • couple • us
10
Nice ryokan!
Pros:

Outdoor patio with fireplace and soaking pool was very inviting. Buffet dinner and breakfast was fantastic! Nice rooms.

Cons:

Layout is a bit confusing…but not majorly so

2026-03-04 • via Nuitee
B
Beverly • extended_group • hu
9
Pros:

Location is great. The room (condominimum building) was spacious. Breakfast buffet varied every day of our stay. The staff was very kind and spoke english so communication was easy.
Complimentary snacks and alcohol in the evening was definitely a plus. There a small "spa" in the hotel that offers massages and facial treatments.

Cons:

Just a detail really, but we felt that the room was lacking shelves to unpack clothes and nooks in the bathroom to hang towels.

2026-03-01 • via Nuitee
H
hoyin • solo_traveller • jp
9
2026-03-01 • via Nuitee
N
nkgw • extended_group • jp
8
Pros:

非日常の自然と、その空間を表す清潔で手間を惜しまず配慮された空間、コンドミニアムかリファシリーズで整えられていたのは驚いた。

Cons:

コンドミニアムが、レストレン、お風呂から少し遠く、館内図が入り組んで居て、はじめ分かりにくかったところ。

2026-03-01 • via Nuitee
H
Hui-Ching • family_with_children • tw
10
2026-02-28 • via Nuitee
J
Jack • solo_traveller • gb
10
Fantastic hotel in an amazing location at a brilliant price
Pros:

The location, a short walk from Gora station, was great. The rooms were spacious and the use of tatami mats made it feel more homely and comfortable. The dinner service was good, the mains were tasty and the buffet options provided extra variety. Breakfast was also at a similar level. The common areas with books and free drinks was a pleasant addition.

Cons:

Minor gripe would be the lack of power outlets and light controls near the beds, but this is barely a problem in my opinion.

2026-02-27 • via Nuitee
E
eric • family_with_children • fr
10
Établissement extraordinaire. Le prix élevé est en relation avec la qualité de cet établissement.
Pros:

Tout

Cons:

Rien

2026-02-27 • via Nuitee
M
Mukumo • couple • jp
6
2026-02-25 • via Nuitee
J
Jasmine • solo_traveller • jp
10
2026-02-24 • via Nuitee
L
Leandro • family_with_children • ar
10
2026-02-13 • via Nuitee
I
Irina • couple • us
10
Pleasant three nights in Hakone
Pros:

The library common area with free drinks and appetizers/deserts in the evening. Good breakfast and very pleasant onsen

Cons:

Nothing

2026-02-13 • via Nuitee
R
Rohan • couple • gb
9
2026-02-12 • via Nuitee
V
Vanessa • family_with_children • au
7
Beautiful location, convenient for the Hakone loop, would be better if not in a condominium room.
Pros:

The very short walk from the Gora station was great. There is also a Lawson very close by. The room itself was huge and comfortable. The hot spring bath was so relaxing. Loved it. Breakfast was good, lots of options. The outlook is beautiful and peaceful. There are a couple of restaurants around but they close early. We didn't try the dinner here.

Cons:

We were in the condominium building which is not connected to the rest of the hotel. You have to go outside to get to the breakfast room, the hot spring, the library area etc so unfortunately we just didn't go as we didn't want to be running back outside in wet swimmers. So we couldn't use the facilities that we booked for comfortably. Also our room was only accessible by lift and then stairs, which is annoying with large suitcases. Our tv also didn't work at all, no reception. We had to make up our kids beds on the lounge when we arrived at night.

2026-02-10 • via Nuitee
C
CHENGJUN • couple • cn
10
2026-02-08 • via Nuitee
M
masanobu • family_with_children • jp
8
2026-01-31 • via Nuitee