Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥2,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3342 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
R
REIKO • family_with_children • jp
6
2026-06-26 • via Nuitee
樋口 • solo_traveller • jp
10
大雨に見舞われましたが、ホテルでゆったり過ごせて最高でした！
Pros:

フロントスタッフさんからレストランの方、清掃の方
みなさん挨拶して下さいますし、とても対応がよかったです。
清掃も行き届いており、とても快適でした。
施設のサービスも充実しておりまた宿泊したいです。

Cons:

特にありません。

2026-06-26 • via Nuitee
S
Sarah • couple • at
10
Nähe dem Bahnhof, gute Erreichbarkeit
Pros:

Hotelanlage, Onsen, Zimmergröße, äußerst zuvorkommendes Personal - sehr hilfsbereit und bemüht

Cons:

Schade, dass wir nur 1 Nacht geblieben sind :(

2026-06-26 • via Nuitee
K
Katerina • couple • cz
10
The stay was absolutely amazing. beautiful spacious rooms, lovely spa, we loved the library room
2026-06-25 • via Nuitee
惠貞 • solo_traveller • tw
8
Pros:

地點非常好。閱覽室餐點及户外泡腳池烤火區很棒

Cons:

房內溫泉水是流動的無法關，無法入浴缸內泡湯，去大眾地只能帶房內毛巾不方便

2026-06-25 • via Nuitee
A
avivit • family_with_children • il
8
חוויה מהמממת
Pros:

היה עיסוי מושלם , אוכל מוסרתי רק ליפנים , אין מה לאכול לתיירים , ארוחת בוקר עד 9:30 כניסה עד 8:30 לחדר אוכל . מאכזב

Cons:

האוכל מזעזע , לא לקחת ארוחת בוקר אם אתה לא יפני

2026-06-25 • via Nuitee
M
Mitch • family_with_children • us
9
Lovely, well-located, and family-friendly. Older facilities didn't bother us.
Pros:

Comfortable room with lovely mountain forest views out the window. Our room was conveniently close to the garden path that connects the apartment-style 'condo' rooms to the main building where the primary amenities are located. The breakfast buffet was good (not great), the location was very convenient - walkable to both Gora and the cable cars as well as the Open Air Museum - both were wonderful. Good restaurants walking distance as well. The onsen facilities were nice; the public ones were spacious and well-equipped. The private ones also nice, though we waited ~20 minutes to access it when we tried.

Cons:

Overall the facilities feel a bit dated and sprawling - it feels a bit like a maze inside. The library / community / play spaces would have been WONDERFUL, but unfortunately they were in a separate building, so we found few opportunities to just hang out there and enjoy.

2026-06-24 • via Nuitee
E
ester • couple • il
8
היה בסדר גמור
Pros:

המלון קרוב לתחנת הרכבת
במרחק הליכה מהמוזיאון הפתוח וצמוד לרכבל במסלול המעגלי.
חדר גדול ואונסן פרטי, מחכים ונכנסים.
פינת משחקים לילדים , חדר עם נישנושים במהלך היום ובערב
בחצר יש אח בערב , אווירה טובה.

Cons:

ארוחת הבוקר לא מתאימה כל כך לחיך המערבי
הכל נסגר מאד מוקדם ונאלצנו לאכול במלון ארוחת ערב יקרה, צריך לחשוב על זה מראש

2026-06-24 • via Nuitee
A
Abhinav • solo_traveller • in
9
2026-06-23 • via Nuitee
M
Marilena • family_with_children • it
9
2026-06-23 • via Nuitee
Y
Yong Hoong • family_with_children • sg
8
Pros:

Room was spacious and comfortable.
Breakfast was great!

Cons:

Dinner is overpriced, not really worth the price, but optional. Can go dine elsewhere.

2026-06-23 • via Nuitee
K
Karina • solo_traveller • pl
9
2026-06-22 • via Nuitee
W
Wendy • couple • au
10
exceptional
Pros:

This hotel was exceptional. enjoyed every aspect of hotel. The room was large. facilities amazing. My advise is to make sure you get the recommended dinner inclusion. Absolutely amazing food. Great Great food for dinner and selection of fantastic breakfast. included free alcohol-which was a bonus during dinner and limited alcohol selection after dinner. The onsen public bath was amazing. lovely and relaxing. staff were lovely. room was clean. Definitely would recommend this hotel to everyone.

Cons:

Could not fault-nothing negative to say.

2026-06-21 • via Nuitee
A
Ashley • family_with_children • au
9
2026-06-19 • via Nuitee
A
Amandeep • extended_group • gb
7
The quality of the food was exceptional
2026-06-19 • via Nuitee
P
Pierre • solo_traveller • fr
9
2026-06-18 • via Nuitee
V
Valerija • family_with_children • lv
9
2026-06-18 • via Nuitee
D
Debora • solo_traveller • us
10
Pros:

Great location to enjoy tram and ropeline to lake, excellent and plentiful breakfast, snacks and drinks 24/7, great massage service available, beautiful deck among greenery

2026-06-17 • via Nuitee
G
Georgios • solo_traveller • gr
9
2026-06-15 • via Nuitee
S
sinha • family_with_children • in
10
Pros:

at walking distance from Gora station and a very good onsen to unwind your trip

Also the lounge access was excellent with snacks and drinks late into the night

2026-06-14 • via Nuitee