Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful onsen
Great location
Spacious rooms
Free drinks and snacks
Cons:
Noise from the train
Limited hooks and power points in rooms
Some food options not satisfactory

Categories

Cleanliness
8.29
There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26
Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3
The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75
Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28
Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74
Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29
Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26
Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:15

Property Description

Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.

Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.

Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.

Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥2,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3307 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
D
Diane • solo_traveller • us
10
Pros:

Great location. Free drinks & snacks. Private oncen

Cons:

Nothing

2026-05-30 • via Nuitee
S
Sarah • family_with_children • au
10
Pros:

Lovely location and perfect stay for our family. Very clean, delicious food and the private onsen was magic.

2026-05-30 • via Nuitee
E
EDWARD • solo_traveller • us
10
Fantastic experience in a great location.
Pros:

Very nice staff. Loved the breakfast and the night time drinks. The private bath was also a great benefit

Cons:

Carpets were a little dirty

2026-05-30 • via Nuitee
L
Loïc • solo_traveller • be
8
Great hotel
Pros:

Hôtel is great with many things to do inside.

Cons:

A bit expensive for what it is. To enjoy that price, you should stay all day at the hotel to enjoy onsen and other stuffs.
Location in the city is good. But the city is dead after 17/18h, nothing to eat there. Not a bad point of the hotel but a bad point of the location

2026-05-30 • via Nuitee
B
Brad • extended_group • us
9
Pros:

Easy walk to train station. Nice property and good amenities.

2026-05-29 • via Nuitee
J
James • couple • us
5
Truly dull resort with a good location. Needs remodeling almost everywhere.
Pros:

Food not particularly well-prepared. Choices were quite limited and lacked any creativity.

Cons:

We stayed three days and the food was exactly the same each day. There was no variation in menu. The onsen was at best perfunctory. Hotel needs a good all round cleaning.

2026-05-29 • via Nuitee
D
djuang1 • family_with_children • us
9
Great central location in Hakone to visit all the sights. Easy access to all the main transportation
Pros:

Breakfast was great. Location was easy to get to. The family really enjoyed all the amenities that the hotel offered from free snacks, drinks, and a reading area.

Cons:

There wasn't too much about the hotel that we didn't like. Beds were a little uncomfortable but room was spacious for a family of four. Overall, the amenities were as listed.

2026-05-29 • via Nuitee
C
Chui Fun • solo_traveller • hk
8
2026-05-29 • via Nuitee
H
Hau • family_with_children • hk
9
地點方便，住宿舒適
Pros:

酒店在強羅站附近，到各景點也很方便，酒店舒適，有不同休閒區，亦有很多免費小食及飲品等，非常的貼心。房間空間很大，床舖舒服，洗手間與浴室分開，非常乾淨，房間露台有吊床及躺椅，很休閒舒適。

Cons:

晚餐比想像中差一點，魚生選擇不多，食物款式也不多，反而早餐很多選擇。

2026-05-28 • via Nuitee
M
Manon • couple • fr
10
Super séjour, reposant et relaxant !
Pros:

Les onsens privatifs, les snacks et les boissons à disposition tout au long de la journée, la terrasse, l’expérience japonaise (yakuta, futon, onsen). Nous avons été surclassés, et avons pu profiter d’une chambre bien plus grande que prévue !

Cons:

Tout était parfait

2026-05-28 • via Nuitee
D
Daniela • solo_traveller • ca
10
Best stay this year, best in Japan
Pros:

I love the customer service and attentiveness to everything. Great zones for relaxing after a long day outside. The dinner was extremely impressive, really didn’t expect it to be so good for a buffet. Amazing. Have popsicles and water after onsen! Room is comfortable (just wished there was a full size mirror but apart from that it was excellent). They stored my luggage the day I got there as well as the day I was leaving! Also did I mention the location is perfect for the Hakone open air museum or the Hakone loop , just a couple minutes from the gora station, I loveee this hotel and loved you could pick your own yukata for your stay.

2026-05-28 • via Nuitee
M
Matthieu • extended_group • fr
10
2026-05-28 • via Nuitee
C
Carine • family_with_children • fr
8
2026-05-28 • via Nuitee
O
Oba Makita • solo_traveller • jp
8
2026-05-27 • via Nuitee
T
Tobias • family_with_children • de
8
2026-05-27 • via Nuitee
D
Diane • solo_traveller • us
9
Great place to stay but eat dinner before you come back for the night.
Pros:

The location minutes from Gora train station is great. Beautiful hotel with private onsens. Free beer, drinks & snacks every night. Free breakfast buffet.

Cons:

Room is small & beds on the floor. Beds comfortable but the pillows aren’t. The restaurant closes early & you can only get the $50 buffet. Nothing else to eat fir dinner

2026-05-27 • via Nuitee
C
CHEN HSIANG • couple • tw
8
2026-05-27 • via Nuitee
E
Evgeny • family_with_children • il
10
We will come back 10/10
Pros:

Amazing staff, great location, delicious breakfast, great atmosphere

2026-05-27 • via Nuitee
D
Daaimah • couple • gb
10
Worth it!! Honestly would recommend and come back!!
Pros:

Fabulous room!!!! Honestly loved the stay!! Dinner was lovely, amazing choices!! Staff were so nice!! And had a lovely Library!!

2026-05-26 • via Nuitee
G
Guglielmo • family_with_children • it
10
2026-05-26 • via Nuitee