Britannia Hotel Birmingham New Street Station Birmingham

Hotels
•
Britannia Hotels
6.3 (3794 reviews)
New Street , Birmingham , gb

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Facilities

Non-smoking rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Affordable
Cons:
Unpleasant smell
Old room conditions
Lift issues

Categories

Cleanliness
5.21
Several reviews mentioned unpleasant smells and issues with cleaning.
Service
6.88
While the staff were praised, the broken lift negatively impacted service.
Location
8.62
Multiple reviews highlighted the great central location.
Room Quality
4.87
Complaints about old rooms, uncomfortable beds, and noise noted.
Amenities
5.4
Basic amenities were mentioned; some lifts not functioning.
Value for Money
7.16
Guests felt they got what they paid for, with some value indicated.
Food and Beverage
6.41
Some concerns about breakfast pricing, but no major complaints.
Overall Experience
5.88
Overall experience was mixed but returned for location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:31

Property Description

Convenient Location
Located opposite Birmingham New Street Station, the Birmingham Britannia Hotel offers easy access to popular attractions like the Bullring Shopping Centre and Victoria Square, making it a prime choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The rooms at Britannia Birmingham are equipped with baths, showers, TVs, and free Wi-Fi. Guests can enjoy complimentary newspapers, tea/coffee making facilities, and access to Harvey’s Bar for a relaxing evening.

Dining Options
Start your day with a hot and cold breakfast buffet at the hotel's restaurant and later unwind at the bar with a selection from the snack menu. Whether you're fueling up for a day of sightseeing or winding down after a busy day, Britannia Birmingham has you covered.

Book your stay at Birmingham Britannia Hotel for a convenient and comfortable experience in the heart of the city.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.3
Based on 3794 reviews
Cleanliness: 5.21
Service: 6.88
Location: 8.62
Room Quality: 4.87
Amenities: 5.4
Value for Money: 7.16
Food and Beverage: 6.41
Overall Experience: 5.88
2
2b61f0d121c871940916c4181ae00c08 • couple • gb
8
2026-04-19 • via Nuitee
0
07302043d0c870efdbc9bc9a90757d2b • couple • ie
7
Pros:

Location

Cons:

Only one lift and very slow

2026-04-18 • via Nuitee
• solo_traveller • gb
8
2026-04-18 • via Nuitee
0
052ebcc7ab44700d799db9bb6c7b12ee • solo_traveller • gb
8
A very comfortable one night stay
Pros:

The hotel has been renovated and refurbished which was comfortable.

2026-04-18 • via Nuitee
A
a718f9f41ddb70f0ac76b3d2757dc2ff • couple • gb
8
affordable great location
Pros:

It's smack in the centre of Birmingham. Tesco extra just opened 20ft away. Ultra polite staff most helpful.

2026-04-18 • via Nuitee
2
26ad66c33bc073674a16c6d257907af6 • solo_traveller • it
7
Pros:

La posizione

Cons:

Acqua fredda,dopo richiesta mi è stato detto di farla scorrere(almeno 5 minuti)

2026-04-18 • via Nuitee
8
8b6df14c51d973afdfc5eecec45c2585 • extended_group • it
8
Struttura ottima per soggiorni brevi
Pros:

Posizione ottima

2026-04-18 • via Nuitee
E
e00a238b3b347138a55c3c9b0cd77d52 • solo_traveller • it
7
2026-04-18 • via Nuitee
7
7a6421d3a51f7066b32ab4ee0aab4e9c • solo_traveller • gb
6
great location, modernisation of hotel would have made the stay better
Pros:

room was basic needs modernising and updating

Cons:

walls too thin couple next door spoke all night which disturbed sleep

2026-04-18 • via Nuitee
5
553b4d8757b5720cb2f508b67f73c3a2 • solo_traveller • it
6
2026-04-18 • via Nuitee
1
1141f337efa87220ff9c50bc293bb89f • solo_traveller • gb
8
All fine and would stat again
Pros:

Good all rounder and price good for town centre. All facilities were fine.

Cons:

Slightly worn common parts. One of the lifts had broken,

2026-04-17 • via Nuitee
5
58327c91ea5e70bdfdafa51afff93efb • solo_traveller • gb
10
Pros:

Cleaness.
Staff was humble and very free.
A good welcome.
Very reasonable price.
Perfect the way I wanted.
I than all the staff for their hospitality.

2026-04-17 • via Nuitee
C
ce989a35792873156ac1d3aa72e18109 • extended_group • it
9
2026-04-17 • via Nuitee
3
3d13ebb7d14b71fd4b34df60ff74055f • solo_traveller • gb
6
2026-04-17 • via Nuitee
6
68397896c8f771ed2419f15363551a2c • solo_traveller • gb
7
2026-04-17 • via Nuitee
8
80de85d66da573d552b2551f30881a70 • solo_traveller • gb
10
Pros:

Location and the staff was friendly

Cons:

I liked everything

2026-04-17 • via Nuitee
4
498d675adbca72f2a6f3a7aea9146f90 • family_with_children • gb
2
Horrible
Pros:

Cleanliness okay.

Cons:

Room no heating, air conditioning controls blanked off therefore could not be used in heating mode and radiator cold. room door did not lock had to put a chair against it.
Reception would or could not give me an extra pillow. Noisy rooms thin walls. No soap in the bathroom. Window letting draught in.
Felt unsafe.
Booked two nights only stayed one.
Asking for my money back for second night.

2026-04-16 • via Nuitee
8
80adb8fbf79e737cda71b744181d8b03 • couple • gb
1
Well below expectations
Pros:

N/A

Cons:

No heating no resteraunt no bar

2026-04-16 • via Nuitee
1
1eda4867054c727f6e5b5d241f6c47b6 • couple • gb
1
2026-04-16 • via Nuitee
1
1a953cb0adc472c339661a6711ca647d • solo_traveller • gb
10
Pros:

Yes

2026-04-16 • via Nuitee