Britannia Hotel Birmingham New Street Station Birmingham

Hotels
Britannia Hotels
6.3 (4994 reviews)
New Street , Birmingham , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Affordable
Cons:
Unpleasant smell
Old room conditions
Lift issues

Categories

Cleanliness
5.21
Several reviews mentioned unpleasant smells and issues with cleaning.
Service
6.88
While the staff were praised, the broken lift negatively impacted service.
Location
8.62
Multiple reviews highlighted the great central location.
Room Quality
4.87
Complaints about old rooms, uncomfortable beds, and noise noted.
Amenities
5.4
Basic amenities were mentioned; some lifts not functioning.
Value for Money
7.16
Guests felt they got what they paid for, with some value indicated.
Food and Beverage
6.41
Some concerns about breakfast pricing, but no major complaints.
Overall Experience
5.88
Overall experience was mixed but returned for location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:31

Property Description

Convenient Location
Located opposite Birmingham New Street Station, the Birmingham Britannia Hotel offers easy access to popular attractions like the Bullring Shopping Centre and Victoria Square, making it a prime choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The rooms at Britannia Birmingham are equipped with baths, showers, TVs, and free Wi-Fi. Guests can enjoy complimentary newspapers, tea/coffee making facilities, and access to Harvey’s Bar for a relaxing evening.

Dining Options
Start your day with a hot and cold breakfast buffet at the hotel's restaurant and later unwind at the bar with a selection from the snack menu. Whether you're fueling up for a day of sightseeing or winding down after a busy day, Britannia Birmingham has you covered.

Book your stay at Birmingham Britannia Hotel for a convenient and comfortable experience in the heart of the city.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Location

Guest Reviews

6.3
Based on 4994 reviews
Cleanliness: 5.21
Service: 6.88
Location: 8.62
Room Quality: 4.87
Amenities: 5.4
Value for Money: 7.16
Food and Beverage: 6.41
Overall Experience: 5.88
A
Alessandra Nogueira solo_traveller br
9
Pros:

Super próximo da estação de trem, sendo um bom ponto de apoio para passar 1 noite.

Cons:

A limpeza deixa a desejar, a parede do banheiro estava suja.

2026-08-29 via Nuitee
O
Oliver solo_traveller gb
1
Pros:

NOTHING

Cons:

Stained bed very hard matters and bed bugs

2026-08-29 via Nuitee
L
Lee solo_traveller gb
6
2026-08-29 via Nuitee
L
Lee solo_traveller gb
7
2026-08-29 via Nuitee
V
Valeanu solo_traveller gb
2
2026-08-28 via Nuitee
Q
qudus solo_traveller gb
4
Pros:

Staff were friendly and supportive

Cons:

The facility, old, dirty etc

2026-08-28 via Nuitee
A
ANTHONY solo_traveller ie
6
2026-08-28 via Nuitee
I
Ikechukwu solo_traveller gb
8
2026-08-28 via Nuitee
A
Arshdeep couple gb
1
2026-08-28 via Nuitee
D
David solo_traveller gb
1
Pros:

The price and comfortability.

Cons:

Staff recommending breakfast else where, only to find the place not being open after paying for taxi there and back.
Staff being rude when told to not advise customers if they don't have the relevant information on the place..

2026-08-28 via Nuitee
T
Tehreem solo_traveller gb
1
2026-08-28 via Nuitee
N
Nelly solo_traveller dk
1
Pros:

Værelset

Cons:

LUGTEN PÅ GANGEN DE LUFTE IKE UD

2026-08-27 via Nuitee
M
Michael solo_traveller gb
8
One night base Twin and single booked for 1 night stay, room only, to attend Euro Athletics Champs.
Pros:

Easy to book
Easy online check-in
Central location. 5 mins from New St Station
Clean rooms
Good bathroom and v good shower.
Bag storage prior to pm departure

Cons:

Outside a little scruffy

2026-08-27 via Nuitee
M
magmumise couple gb
6
2026-08-26 via Nuitee
D
Daniel solo_traveller gb
6
2026-08-26 via Nuitee
W
Warwick solo_traveller gb
6
Stay here as a last choice.
Pros:

Location

Cons:

This is an extremely basic hotel. A stuffy windowless room
The supplied fan was ok but needed a good clean and located in more usable space. The bathroom was clean but the shower gell appeared watered down

2026-08-26 via Nuitee
W
Williams solo_traveller gb
10
2026-08-26 via Nuitee
K
Kelvin solo_traveller ie
7
Pros:

Clean room

Cons:

Disturbance from the passage all the time

2026-08-26 via Nuitee
P
Pernille solo_traveller dk
7
2026-08-25 via Nuitee
G
Gurpreet Singh & couple gb
10
2026-08-25 via Nuitee