Hyatt Regency Suites Atlanta Northwest

Cleanliness , and how big the rooms were

I am leaving a 5 star review despite some issues because the staff were wonderful. This hotel is beautiful and very clean. The rooms are very nice and comfortable. Our room was cleaned every day during our stay. On the second night we did experience some ants in the bedroom and our headboard which caused us to need to leave the room for a night, however the staff worked quickly to put us in another room for the night and we were comped for the inconvenience. We were allowed back into our room the following day after they fixed the issue and there were no other issues after that with ants. The other downfall during our stay was that the pool was dirty the one time we were able to use it which was understandable, it had been raining a few days before, but then the pool completely closed for the remainder of our stay which put a damper on things because the pool was a huge reason why we booked this hotel. Despite this, I give the hotel 5 stars because again, the staff was amazing and worked quickly to assure us that we can stay in our room as well as comped us for that night. The hotel also is very beautiful and very clean and everything is near especially Truist park, which has a beautiful view from the hotel. Thank you again to all the staff here for making our stay as best as it could be despite some hiccups.

Convenient to stadium

Great location to Truist Park. We did uber just because it was so hot. The rooms were clean and the price was good. The pool could have used a little attention as it was a bit cloudy but that could have been from the recent rain and heat. The restaurant was clean and we had breakfast there that was a normal breakfast what you would get at a mid range priced hotel. That night the apparantly the cook walked out during the after dinner rush,

So my advice would be either pay more and stay somewhere nicer, or pay less and save some money. By the pictures & reviews I thought this place looked amazing. Not so, it was average and overpriced. The pillows had a faint smell of dirty laundry and were flat, the pool was disgusting, the air didn’t work like it should and didn’t stay as cool as we wanted, and they charged us $72 for parking. Yes…they charge their hotel guests to park in their hotel parking lot! Besides the extra $200 I had to ask about which I was told was a security fee that supposedly is refunded although I haven’t received it back yet. When I called, they said it could take a week to show back up. Trust me, this place was not worth the money we spent! Should have stayed at the Holiday Inn!!!

I always feel at home when I come to this Hyatt Regency. Glenda was a joy as she assisted with the check in process. It’s a pleasure to see such wonderful customer service with so much division in our world. This is an excellent location, although I could not get an upgrade, I still enjoyed my room and this hotel. Thanks as always Hyatt!

Room was spacious and clean.

Spacious rooms. Very clean. Staff was very cordial. Wife would have loved this if she had been with me. I bragged about the quality and asthetics of the room to her.

Spacious newly renovated suites. Nice gym. Good location. Free laundry machines on the 7th floor. Great Kbbq spot across the street.

Newly renovated hotel that is right Down the street from Pappasito’s Mexican Cantina and a short drive to the baseball stadium. Lovely stay on a nice side of Atlanta. Being on the north side, made traveling north in the morning virtually traffic free.

The rooms layout was great. The view was beautiful. The hotel always looked and smelled clean.

Lawrence, Paul and Felicia made our stay the best it could possibly be. They were kind, so helpful and very friendly. It's our second time staying here and last time was the same. We will always come back here because of the PEOPLE that work here. Its nice to stay somewhere that you feel comfortable and with people that you can tell truly enjoy their work.

This hotel was a new one we haven’t stayed in before and we were pleasantly surprised by how nice it was. Reception was friendly with smiles and offered us extra sheets and towels without even asking. Clean and spacious rooms. Pool looked nice and was fairly large but we didn’t have time to use it. The unique shape of the hotel allows great views of pool area. Downstairs had great natural ambience where our girls took lots of selfies in garden and rock waterfall area that visible from inside the lobby. We stayed in 1BR king with a separate pull out sleeper sofa for 2 high school girls. They used the kitchenette with large mirror and sink to get ready. If we stayed more than one night and didn’t have to leave early the next morning I would have gotten a separate room for the girls. I would definitely stay again.

Great rooms, ideal location, well maintained facilities. The dining area and bar have a pleasant water feature in the courtyard. Excellent video monitors in well-kept rooms. If available rooms on the upper floors, will be treat guest with well situated views of Marietta, particularly towards the Truist Park stadium area. The staff seals the deal with prompt service and professional commitment to extend their hospitality. This location exceeded my expectations.

Great hotel, great stay. The walls are a little thin though. Helpful and nice staff. I found the breakfast to be a little over priced given the selection.