Hotel Carlton On The Grand Canal

Hotels
8 (8274 reviews)
Santa Croce 578 , Venice , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cleanliness
Cons:
Old facilities
Small rooms
High breakfast costs

Categories

Cleanliness
7.89
The cleanliness was generally noted as good, but some reviews mentioned issues with old facilities.
Service
8.36
Overall positive feedback regarding staff helpfulness and professionalism.
Location
8.9
Consistently highlighted as excellent, with proximity to train stations and central attractions.
Room Quality
7.35
Some guests mentioned small rooms and old decorations, suggesting the need for updates.
Amenities
7.88
Amenities were satisfactory, but there were mentions of outdated equipment like hairdryers.
Value for Money
7.84
Value was considered acceptable, though breakfast price was seen as excessive by some.
Food and Beverage
7.39
Breakfast quality noted as good but some feedback indicated the price could deter usage.
Overall Experience
8.36
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:22

Property Description

Luxurious Accommodations
Hotel Carlton offers spacious, Venetian-style rooms with elegant interior design, Murano glass lamps, and antique furniture. Each room is air-conditioned and equipped with modern amenities for a comfortable stay.

Gourmet Dining Options
Indulge in an American breakfast each morning and savor Italian and international dishes at La Cupola restaurant. Enjoy drinks and snacks at Bar Carlton Café throughout the day, all while overlooking the stunning Grand Canal.

Convenient Location and Services
Located just minutes away from Santa Lucia Train Station and Piazzale Roma car park, Hotel Carlton provides easy access to Venice's top attractions. Take advantage of free access to the Venice Casino and the assistance of the hotel's helpful staff for booking restaurants and tickets.

Ready to experience the charm of Venice at Hotel Carlton On The Grand Canal? Book your stay now for an unforgettable getaway.

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 8274 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
I
Isabel • family_with_children • es
6
Cons:

Habitació anticuada i bany molt antic. Cal modernització

2026-03-14 • via Nuitee
K
KAZUYA • couple • jp
10
最高
Pros:

立地が最高
スタッフも紳士でした

Cons:

特になし

2026-03-14 • via Nuitee
A
andrea • solo_traveller • it
8
Torneremo
Pros:

Struttura situata in punto strategico sia rispetto alla stazione che al tribunale. Staff cordiale e disponibile.

2026-03-14 • via Nuitee
M
Mestroni • couple • it
10
2026-03-14 • via Nuitee
L
Leida • couple • pt
9
Tranquila
Pros:

O quarto bem limpinho e cheiroso. Adoramos

Cons:

O Barman não foi muito cortez

2026-03-13 • via Nuitee
G
Gin • family_with_children • gr
3
2026-03-13 • via Nuitee
L
Laura • family_with_children • gb
10
2026-03-13 • via Nuitee
M
Mina • family_with_children • de
10
2026-03-13 • via Nuitee
G
GEORGIOS • solo_traveller • gr
9
2026-03-13 • via Nuitee
M
Martina • couple • at
8
2026-03-13 • via Nuitee
S
Stefano • family_with_children • it
10
Stupendo
Pros:

Hotel storico con uno staff di livello e tutti gentilissimi, comodo a tutti i servizi e comodissimo sia se si arriva in treno che in auto. In futuro quando torneremo a Venezia ritorneremo sicuramente qui.

2026-03-13 • via Nuitee
G
Graziella • extended_group • it
10
Ottimo hotel davanti alla stazione
Pros:

Personale gentile e accogliente, posizione ottima per chi arriva in treno. Stanza pulita e letti comodi, bagno funzionale

Cons:

Nulla

2026-03-13 • via Nuitee
S
SilkeHeckenberger • family_with_children • de
9
Pros:

Lage Top. Personal sehr freundlich. Frühstück war reichhaltig. Aussicht auf den Kanal grandios.

Cons:

Dachterrasse war leider geschlossen. Fenster undicht, dadurch Lärmpegel hoch. Die Bettdecke verbesserungswürdig (Lacken plus Wolldecke).

2026-03-13 • via Nuitee
T
Trestini • family_with_children • it
8
2026-03-13 • via Nuitee
T
Tomas • couple • us
8
Good
Pros:

Location

Cons:

Nigh receptionist can be more friendly

2026-03-13 • via Nuitee
E
Eivis • couple • pa
10
Pros:

Instalaciones y cercanía al gran canal

2026-03-12 • via Nuitee
X
Xing • couple • au
8
Pros:

Staffs were very friendly

2026-03-12 • via Nuitee
G
Gerardo • family_with_children • it
8
2026-03-11 • via Nuitee
A
Ali • couple • se
10
2026-03-11 • via Nuitee
F
Franz • family_with_children • it
8
2026-03-11 • via Nuitee