The Yorkville Royal Sonesta Hotel Toronto

Hotels
Sonesta Hotels
8.9 (3174 reviews)
220 Bloor Street West , Toronto , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Inconsistent service
Uncomfortable bedding
Misleading breakfast policy

Categories

Cleanliness
8.46
Some reviews mentioned cleanliness positively, but there were a few complaints regarding pillow quality and inconsistent housekeeping.
Service
9.13
Most reviews praised the staff as friendly and helpful, though there were some mentions of slow service.
Location
9.47
The location received high praise for its proximity to cultural venues and public transportation.
Room Quality
8.92
Rooms and bathrooms were generally described as spacious, but some guests found the beds uncomfortable.
Amenities
8.65
Some amenities were appreciated, though the lack of a microwave and issues with advertised breakfast options were noted.
Value for Money
8.71
Some guests felt the value was diminished due to misleading breakfast provisions and comfort issues.
Food and Beverage
8.56
Breakfast was generally well-received, but there were complaints about limitations on the breakfast credit.
Overall Experience
9.33
Despite some challenges, many guests enjoyed their stay and appreciated the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:52

Property Description

Luxury Hotel in Toronto's Yorkville District

Unique Dining Options: Enjoy a seasonal patio lounge and Signatures restaurant serving breakfast, lunch, and dinner, as well as an extensive vodka selection at the Proof Bar.

Modern Rooms: Featuring flat-screen TVs, iPod docking stations, and complimentary toiletries, our rooms are elegantly decorated for your comfort.

Relaxation and Fitness: Unwind in the indoor pool, stay active in the on-site fitness center, and then treat yourself to room service while lounging on the outdoor terrace.

Ready to experience luxury and convenience in Toronto? Book your stay at Yorkville Royal Sonesta Hotel now!

Important information:

Upon check-in photo identification and valid credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, for all pre-paid bookings, guests are requested to produce the credit card used for booking along with valid photo identification. If this is not possible, the guest must provide another credit card in their own name. Cash payments for incidentals are not accepted for pre-paid bookings.

Please note that bed and breakfast rates offer breakfast for 2 guests only. Additional charges are applicable per each additional guest.

When traveling with pets, please note that an non refundable charge of 150 CAD per room, per stay applies.

A nightly Facility Fee of CAD25 + tax includes: fitness center access, Wi-Fi, 2 bottled waters on arrival, in-room coffee & tea, $10 daily food & nonalcoholic beverage credit, free local & 1-800 calls, indoor pool.
Damage deposit is t is CAD 100 per night, CAD 300 per 3 nights or above.

Resort fee of CAD 29.95 per room per night isn't included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.9
Based on 3174 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.47
Room Quality: 8.92
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 8.56
Overall Experience: 9.33
S
Sarah solo_traveller us
8
Absolutely amazing!
Pros:

The staff was very kind and it was super close to everything I wanted to do while visiting the city.

Cons:

I wish my room had a mini fridge separate from their priced mini bar for me to keep food in and a microwave to heat up food.

2026-08-28 via Nuitee
L
Lily family_with_children gb
8
A clearly great stay. I do come regularly to Toronto and I do stay at this hotel.
Pros:

It is in a great location and close to everything. There are some sketchy characters on your way to the hotel, but then I can’t cannot be helped with a big city like this.

Cons:

The staff were friendly, but they could’ve been a bit friendly or especially when I asked about check-in times and where I could have my luggage dropped off.

2026-08-28 via Nuitee
J
Juha couple fi
10
2026-08-28 via Nuitee
A
Ahti couple ee
8
Hinna ja kvaliteedi suhe nõrk
Pros:

Asukoht, voodi, padjad, tekk, vannituba

Cons:

Hommikusöök

2026-08-27 via Nuitee
L
Luciene extended_group br
1
2026-08-27 via Nuitee
E
Eliot solo_traveller ca
8
Cons:

Breakfast prices are exorbitant

2026-08-27 via Nuitee
D
David family_with_children gb
5
Underwhelming and expensive with staff who in the main seem reluctant to help
Pros:

Good location for exploring the city, 5 mins green and yellow underground lines, opposite museum, High end shopping along the street, 20 mins to Union.

Reception staff were really helpful in helping with medical advice for my daughter (apologies did not get the names of the 2 women).

Cons:

Bad check in experience that we suggest is indicative of the complacent attitudes in this hotel. Our family arrived late (10pm) and our room for 4 was not made up for a family - bed not made up, not enough towels, robes etc. We had similar experiences in other budget/mid range Hotels on our road trip around Ontario and Quebec and just made up out own rooms. This was not even an option - no bedding, pillows - as (presumably) at a premium (and expensive) hotel these things should already be taken care of before you arrive. Resolved quite quickly - but a disappointing start that set the scene for the rest of the stay. In search of something to eat after checking in, staff at reception would only point us at room service - we found our own Shawarma restaurant 10 mins around the corner. Again something that we are more than happy to do by ourselves but the active resistance of the staff to help/make a suggestion other than the chargeable room service suggests that the guest experience is not their focus.

Breakfast options included in rate -you can have a full cooked breakfast with toast and coffee/tea (but no juice) or a smoothie (but with nothing, zip, nada, else), continental with 2 pastries, fruit and juice, a MASSIVE bowl of oatmeal or pay extra for a la carte but still not get any combination of coffee, juice or toast without also paying extra.

Would not stay at this hotel again.

2026-08-27 via Nuitee
G
Gracela solo_traveller nz
10
2026-08-27 via Nuitee
M
MIHAI extended_group ca
8
2026-08-26 via Nuitee
L
Leandro couple br
10
2026-08-26 via Nuitee
J
Jerome solo_traveller fr
10
Pros:

Le petit déjeuner est très bien et copieux.
L’espace dans la chambre.

2026-08-26 via Nuitee
T
TRIPODI family_with_children fr
8
Conforme à ce qui était prévu et annoncé dans le descriptif. Pas de mauvaises surprises!
Pros:

La chambre était de dimension correcte (pour 4 personnes). L'emplacement correspondait à ce que nous recherchions à savoir, a proximité du centre mais sans y être totalement.
Le personnel a été très accueillant. La chambre était prête plus tôt à notre arrivée et nous avons pu la libérer un peu plus tard après l'avoir demandé à la réception.
Le parking se situe juste sous l'hôtel (très pratique).
Notre chambre était au calme.

Cons:

Pas grand chose. La chambre et l'hôtel correspondait à nos attentes. Le prix est élevé (sans le petit déjeuner en plus) mais c'est malheureusement les tarifs pratiqués à TORONTO.

2026-08-26 via Nuitee
A
Astrid couple gb
9
Not applicable
Pros:

Good location

Cons:

Not applicable

2026-08-25 via Nuitee
S
STEPHANE family_with_children fr
10
2026-08-25 via Nuitee
J
Jonathan solo_traveller ca
10
2026-08-25 via Nuitee
L
Léa couple fr
5
Hôtel qui ne vaut aucunement ce prix, très déçue de la chaîne Sonesta
Pros:

Emplacement pas mal

Cons:

Prestation pas à la hauteur du prix, films en vod payant , pas de smart tv, vue vraiment pas top

2026-08-24 via Nuitee
S
Satnam couple gb
10
Pros:

The staff, bar and swimming pool

Cons:

Lack or hanging spaces for your clothes

2026-08-24 via Nuitee
J
Jo-Anne R solo_traveller ca
10
Lovely hotel. I have stayed multiple times.
Pros:

Location is great. Good breakfast. Great staff. Lovely rooms and very comfortable bed and linens.

2026-08-24 via Nuitee
H
Hfm couple de
10
2026-08-24 via Nuitee
B
Begin family_with_children fr
7
Pros:

petit dej jusqu a 11h30

Cons:

le resto proof ferme a minuit et est tres cher. on te met dehors a 23h30 . nous etions 3 et avons ete obliges de finir nos verres dans la rue devant l’hotel

2026-08-23 via Nuitee