La Casona que Encanta

Hotels
•
Independent
9.2 (128 reviews)
Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000 , Querétaro , MX
52-4428994752

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Facilities

Books
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Television in common areas
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Limited amenities
Some cleanliness issues

Categories

Cleanliness
8.79
Generally clean but some reviews mention issues with cleanliness related to room organization.
Service
9.76
Overall service is praised, with some mention of staff being very nice and helpful.
Location
10
The hotel is centrally located in the historic downtown, highly praised by multiple guests.
Room Quality
8.8
Rooms are described as clean but small with limited light; some concerns about amenities.
Amenities
8.75
Basic amenities; no coffee or food available, which was noted as a drawback.
Value for Money
9.78
Many reviews point to a good balance of price and quality for the location.
Food and Beverage
7.74
No food services mentioned which may degrade the score.
Overall Experience
9.99
Overall guest satisfaction is high with a strong recommendation from visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:16

Property Description

Recreational Amenities: Unwind by the seasonal outdoor pool or enjoy the view from the terrace.
Modern Facilities: Stay connected with complimentary Wi-Fi, and take advantage of concierge services and a communal living room.
Comfortable Rooms: Relax in one of the 18 air-conditioned rooms with Smart TVs, rainfall showerheads, and complimentary toiletries.

To book your stay at The Andy Hotel and explore historic Downtown Querétaro, contact us now!

Important information:

  • The seasonal pool will be open from January to December.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 128 reviews
Cleanliness: 8.79
Service: 9.76
Location: 10
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.78
Food and Beverage: 7.74
Overall Experience: 9.99
E
Eduardo • partner
10
Pros:

Wonderful staff and customer service, hotel is in the middle of historic downtown.

2025-09-24 • via Nuitee
K
Kevin • family
4
Pros:

6hrs para hacer el servicio de limpieza no fueron suficientes para que el personal del hotel lo hiciera, no hay lugar para equipaje, y todo queda en el piso, no hay una mesa para poner un vaso, dentro de la regadera pasa lo mismo, tus cosas quedan en el piso. El personal del turno nocturno no sabe tratar al cliente, si llegas tarde pareciera lo levantas de su cama para abrirte y eso le ocasiona una evidente molestia; porque no hay nadie en recepción.

Por otro lado es visualmente bonito y vale la pena conocerlo.

2025-09-22 • via Nuitee
A
Alejandro • partner
10
Pros:

Must stay when in Querétaro.

2025-09-22 • via Nuitee
J
Juan Fernando
10
Buena relación precio calidad
Pros:

Habitaciones limpias solo un poco pequeña la que me asignaron, la ubicación para turistear en el centro histórico es excelente, a pesar de no tener estacionamiento, tienen un convenio con uno aprox a unos 400 metros de distancia. Buena relación precio-calidad

2025-09-09 • via Nuitee
B
Brandon
10
Pros:

My stay at the Andy was great. Staff was very nice, always around, and helpful when needed. Will stay here again next time I’m in QRO!

2025-09-06 • via Nuitee
R
Raquel Tovar
10
Pros:

las personas en la recepsion son muy amables

2025-09-03 • via Nuitee
L
Luis
10
Pros:

Close place to the historic downtown

2025-08-22 • via Nuitee
S
Sanjuan Muñoz • partner
10
Pros:

Excelente lugar

2025-08-18 • via Nuitee
M
Marie-Lyne
10
Pros:

Very comfortable, clean and well located. Ideal if looking for a good price for just a room… No coffee, no food.

2025-08-12 • via Nuitee
P
Patricia • family
10
Pros:

Muy buena opción

2025-08-07 • via Nuitee
P
Pedro Francisco • family
8
Pros:

Muy céntrico.
Los cuartos no tienen mucha luz ni ventanas. Limpio.

2025-08-07 • via Nuitee
S
Silvia
8
Pros:

.

2025-07-30 • via Nuitee
E
Eduardo • family
10
Pros:

The Andy hotel has great customer service. The hotel is closed to everything.

2025-07-21 • via Nuitee
J
Julanne
10
Nice place.
Pros:

We liked the location and the staff were very nice. The room was clean and the bed was comfortable and the AC worked great.

2025-07-06 • via Nuitee
A
Alberto Tinajero • family
10
Pros:

He Andy hotel is one of the best place to stay in Queretaro. They offered great customer service, and the hotel is closed to everything.

2025-06-16 • via Nuitee
N
Nancy
10
Little gem
Pros:

Lovely little hotel in Centro, the staff is really what makes this place a keeper.

2025-06-06 • via Nuitee
A
Antonio
10
Pros:

I planned a quick three day get away with my kids to queretaro. The hotel was just perfect, well located in old historic center and close to just about everthing. Good vibes very clean and comfortable.

2025-06-02 • via Nuitee
J
José Antonio
10
Pros:

Una excelente ubicación, muy comodas, linpias las habitaciones, un personal muy atento y crrca de muchos puntos de interés.

2025-05-21 • via Nuitee
A
agustin • family
10
Pros:

Es un hotel muy bien localizado cerca del centro a unos 10 min de distancia , muy seguro y a pesar q no tiene parking hay mucho en la calle

2025-05-05 • via Nuitee
R
Ronnie
10
Pros:

The staff was able to help me with the language barrier Spanish and English in order to book my flight and find local places to go

2025-05-05 • via Nuitee