Haigs Hotel

Hotels
7.8 (700 reviews)
273 Kenilworth Road, Balsall Common , Coventry , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.05
The reviews indicate some cleanliness concerns, such as a makeup stain on the pillowcase and overall dated décor.
Service
8.55
Repeated positive mentions of friendly and helpful staff across multiple reviews.
Location
8.55
Multiple reviews praised the convenient and excellent location of the hotel.
Room Quality
7.05
Guests reported issues with room quality, including uncomfortable beds and a dated appearance.
Amenities
8.05
General satisfaction with available amenities, though some comments on limitations in breakfast offerings.
Value for Money
7.55
Generally seen as a good value for the price, but some felt breakfast charges were a bit high.
Food and Beverage
8.05
Breakfast options received positive feedback, though pricing was noted as a concern by some.
Overall Experience
7.55
Overall a pleasant experience with varying degrees of satisfaction; some guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:05

Property Description

Charming Family-Run Hotel in Balsall Common

Convenient Location: Situated on the A452 between Coventry and Solihull, The Haigs Hotel is a short distance from Birmingham International Airport and the NEC, with easy access to major motorways.

Comfortable Accommodation: The hotel offers light en suite rooms equipped with modern amenities such as TVs, telephones, and complimentary tea/coffee. Guests are welcomed with free Wi-Fi, parking, mineral water, and biscuits.

Dining Excellence: Indulge in modern British cuisine at Mckees Brasserie, complemented by a well-stocked bar. Don't miss the monthly changing menu and start your day with a hearty English breakfast.

Experience comfort, convenience, and culinary delights at The Haigs Hotel. Book now for a memorable stay!

Important information:

Please note the restaurant is closed on Sunday evenings.

Pre-booking for the restaurant is advised especially for a Friday or Saturday evening.

Please note the restaurant, Mckees Brasserie, has several theme nights on each month. On these nights it is just the theme menu available for more information on these events please see the restaurant's website.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 700 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
A
Andrew couple gb
8
Have been staying here for the last 5 years for classic car events at the NEC, staff always friendly
Pros:

The breakfast was good, it has to be pre ordered, so presumably fresh cooked. The evening meals were excellent, not a huge menu, which is probably a good thing. All food was well cooked and very well presented.

2026-03-25 via Nuitee
D
Dawn couple gb
7
Brilliant room
Pros:

Room and lovely deep bath
Staff were very helpful
Lots of parking

Cons:

Bed on 1st night was like sleeping on the floor it was so hard. Some of the food in the restaurant wasn't brilliant
Steps to first level were vet steep

2026-03-24 via Nuitee
J
Julie couple gb
8
2026-03-22 via Nuitee
V
Voyage666374 Friends getaway
8
Weekend visit
Pros:

Lovely & welcoming
Clean and comfortable
Everything we needed was available
Excellent value

2026-03-10 via Tripadvisor
N
Nicole solo_traveller gb
7
Decent Hotel for the price paid.
Pros:

It was a comfortable stay for the duration and need.

Cons:

The showerhead did not stay up so it was uncomfortable to shower but there was hot water so I made it work.

2026-03-09 via Nuitee
K
KLMurrell couple gb
7
Pros:

Staff were lovely and informative
Loved the garden and that it was well lit (took a dog, important for loo breaks)
Loved that they did a pup box for their dog visitors
The bed was quite comfortable and spacious (big single?)
I liked that the windows could open (some places you can't and it's a nightmare when hot!)
Adjustable radiator
Free parking

Cons:

The lock on my door was quite hard to open and fiddly (old key type)
WiFi very poor (says high speed but couldn't even get it most of the time and it stated 2G which isn't fast)
No plugs on bed side of room
Shower curtain came down (extendable pole not held up with anything.
Little bit dated
Parking spaces a little tight so it's hard to bring things in/out
Little tight getting around the beds (wouldn't be able to wheel a suitcase in around them)

2026-03-09 via Nuitee
S
Suzanne solo_traveller gb
9
Highly recommended for a cosy, comfortable stay
Pros:

Lovely attentive staff. Really comfy bed. Easy parking. Cosy place. Great food in the restaurant.

Cons:

It was noisy in the room when people walked past the door, creaky floors and thin walls. But people weren't up late to keep me awake so no real problem.

2026-03-08 via Nuitee
J
Jennie extended_group gb
10
Amazing value, clean and comfortable
Pros:

We arrived much later than planned, and the hotel reception was closed, but a very helpful staff member phoned me as I was on my way to take payment over the phone and gave me the code I needed to access the hotel.

I wasn’t expecting much for the money, but the room was great. Spacious and comfortable beds, as well as being very clean. A little dated but that was fine. Thoughtful touches like bottles of water and biscuits too.

The surrounding area is lovely, with a range of shops and restaurants a stone’s throw away.

We were going to the NEC for Crufts and the hotel were happy for me to leave my car in the car park all day, so we had a 10 minute walk to the station, 7 minutes on the train and then we were right at the NEC, at £3.10 for a return ticket. Saved so much hassle with traffic and parking, as well as being a much cheaper option than staying in Birmingham.

Cons:

Nothing.

2026-03-08 via Nuitee
N
Nicole couple gb
10
Pros:

Loved the complimentary dog pack

2026-03-07 via Nuitee
J
Jane couple gb
7
Cheeky stop over
Pros:

Stayed many times ,always a warm greeting usually stay downstairs, comfortable and quiet, breakfast is excellent value along with the drinks and the restaurant.

Cons:

Upstairs room not as quiet as downstairs

2026-03-03 via Nuitee
C
Colin solo_traveller gb
10
A lovely two nights stay and I will be back.
Pros:

Excellent breakfast and dinner

2026-02-26 via Nuitee
J
John couple gb
8
Pros:

Very good food .would recommend the restaurant..

Cons:

Could do with updating abit ..

2026-02-22 via Nuitee
L
Luke couple gb
7
Pros:

Staff were very helpful, the bed was comfortable, if very loud. Great location on the main road by the centre of the village.

Cons:

The decor is quite old and tired, much like the furniture and bathroom. The tv struggled with most channels, the Internet is atrocious.

2026-01-29 via Nuitee
L
Linda solo_traveller gb
7
2026-01-21 via Nuitee
T
Thomas solo_traveller gb
8
Very good
Pros:

Great food

2026-01-20 via Nuitee
G
George solo_traveller gb
7
Very pleasant
Pros:

The staff. Really friendly and helpful. I always try to stay at smaller independent hotels as I feel they need my money more than huge global chain hotels. The shower was temperature controllable and plenty hot water and I slept very well. I had a very nice stay. Breakfast was lovely as were the staff.

2026-01-19 via Nuitee
P
Paul extended_group gb
6
Good value for money, close enough to the NEC for a night but wouldn't stay longer.
Pros:

The staff were lovely, clearly hard-working. The shower was good and the rooms were clean.

Cons:

It is quite run-down but the price reflects this. The bed was so hard I couldn't sleep.

2026-01-19 via Nuitee
M
Mccormick extended_group gb
10
Lovely place, clean and quiet
2026-01-19 via Nuitee
R
Rod solo_traveller gb
8
Pleasant and a quiet nights sleep
Cons:

Room a bit dated but functional!

2026-01-19 via Nuitee
T
Tommy solo_traveller gb
10
2026-01-19 via Nuitee