Haigs Hotel

Hotels
7.8 (691 reviews)
273 Kenilworth Road, Balsall Common , Coventry , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.05
The reviews indicate some cleanliness concerns, such as a makeup stain on the pillowcase and overall dated décor.
Service
8.55
Repeated positive mentions of friendly and helpful staff across multiple reviews.
Location
8.55
Multiple reviews praised the convenient and excellent location of the hotel.
Room Quality
7.05
Guests reported issues with room quality, including uncomfortable beds and a dated appearance.
Amenities
8.05
General satisfaction with available amenities, though some comments on limitations in breakfast offerings.
Value for Money
7.55
Generally seen as a good value for the price, but some felt breakfast charges were a bit high.
Food and Beverage
8.05
Breakfast options received positive feedback, though pricing was noted as a concern by some.
Overall Experience
7.55
Overall a pleasant experience with varying degrees of satisfaction; some guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:05

Property Description

Charming Family-Run Hotel in Balsall Common

Convenient Location: Situated on the A452 between Coventry and Solihull, The Haigs Hotel is a short distance from Birmingham International Airport and the NEC, with easy access to major motorways.

Comfortable Accommodation: The hotel offers light en suite rooms equipped with modern amenities such as TVs, telephones, and complimentary tea/coffee. Guests are welcomed with free Wi-Fi, parking, mineral water, and biscuits.

Dining Excellence: Indulge in modern British cuisine at Mckees Brasserie, complemented by a well-stocked bar. Don't miss the monthly changing menu and start your day with a hearty English breakfast.

Experience comfort, convenience, and culinary delights at The Haigs Hotel. Book now for a memorable stay!

Important information:

Please note the restaurant is closed on Sunday evenings.

Pre-booking for the restaurant is advised especially for a Friday or Saturday evening.

Please note the restaurant, Mckees Brasserie, has several theme nights on each month. On these nights it is just the theme menu available for more information on these events please see the restaurant's website.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 691 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
L
Luke • couple • gb
7
Pros:

Staff were very helpful, the bed was comfortable, if very loud. Great location on the main road by the centre of the village.

Cons:

The decor is quite old and tired, much like the furniture and bathroom. The tv struggled with most channels, the Internet is atrocious.

2026-01-29 • via Nuitee
L
Linda • solo_traveller • gb
7
2026-01-21 • via Nuitee
T
Thomas • solo_traveller • gb
8
Very good
Pros:

Great food

2026-01-20 • via Nuitee
V
Vincenzo • couple • gb
10
2026-01-19 • via Nuitee
M
Mccormick • extended_group • gb
10
Lovely place, clean and quiet
2026-01-19 • via Nuitee
T
Tanya • family_with_children • gb
7
Pros:

Really good size room and very comfortable beds

Cons:

Very noisy people above us , so squeaky floorboards

2026-01-19 • via Nuitee
J
Jason • solo_traveller • gb
8
Pros:

Excellent location for the NEC. Welcome at recywas excellent, room very comfortable. Nice breakfast.

2026-01-19 • via Nuitee
H
Howard • extended_group • gb
7
2026-01-19 • via Nuitee
H
Hollie • extended_group • gb
8
Lovely stay
Pros:

Lovely hotel, very nice facilities, lots of parking, lovely outdoor space. Staff were really nice.

Cons:

Showers were noisy on the top floor and the windows were tricky to open. Free WiFi wasn't great for loading things. But small things from an overall great stay.

2026-01-19 • via Nuitee
R
Rod • solo_traveller • gb
8
Pleasant and a quiet nights sleep
Cons:

Room a bit dated but functional!

2026-01-19 • via Nuitee
T
Tommy • solo_traveller • gb
10
2026-01-19 • via Nuitee
P
Paul • extended_group • gb
6
Good value for money, close enough to the NEC for a night but wouldn't stay longer.
Pros:

The staff were lovely, clearly hard-working. The shower was good and the rooms were clean.

Cons:

It is quite run-down but the price reflects this. The bed was so hard I couldn't sleep.

2026-01-19 • via Nuitee
D
David • solo_traveller • gb
7
Nice comfy bed .
Pros:

There was a bit of a crisis on the Sunday morning Breakfast was ok .

Cons:

N/A

2026-01-19 • via Nuitee
G
George • solo_traveller • gb
7
Very pleasant
Pros:

The staff. Really friendly and helpful. I always try to stay at smaller independent hotels as I feel they need my money more than huge global chain hotels. The shower was temperature controllable and plenty hot water and I slept very well. I had a very nice stay. Breakfast was lovely as were the staff.

2026-01-19 • via Nuitee
J
Justin • solo_traveller • gb
9
2026-01-17 • via Nuitee
S
Summer baby • couple • gb
8
2026-01-10 • via Nuitee
J
janice • couple • gb
9
Lovely hotel very clean excellent staff
Pros:

The staff were very welcoming and extremely helpful food was excellent

Cons:

If you have problems with stairs make sure you book downstairs rooms

2026-01-09 • via Nuitee
C
Carole • couple • gb
8
2025-12-29 • via Nuitee
J
jamesgordanifar • Friends getaway • Birmingham, West Midlands, England
10
Brilliant evening out!
Pros:

Had an amazing evening listening to brilliant entertainment, The Bellagios, as well as eating delicious food! The staff were extremely friendly and helpful. Highly recommend.

2025-12-23 • via Tripadvisor
W
W3716ZIanthonyc • Couples • Exmouth, Devon, England
10
VERY PLEASED
Pros:

Lovely small hotel.
Convenient with parking on main road quite near motorways.
Good food. Nice staff.
Dogs accepted. 😀

2025-12-20 • via Tripadvisor