Suites Lorens

Hotels
•
Independent
8.2 (5 reviews)
Av Jesus Martinez Ross, Col. Salinas L10, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
52-9983854906

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Children allowed

Facilities

Express check-out
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Free airport transportation
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Clean accommodations
Convenient location
Helpful hosts
Quiet and safe environment
Cons:
Communication challenges
Inconsistent amenities provision
Water quality concerns
Value for money

Categories

Cleanliness
8.8
Guests consistently praised the cleanliness of the accommodations.
Service
8.3
Hosts were responsive and helpful, but communication challenges were noted.
Location
8.6
Convenient location within walking distance to amenities and grocery stores.
Room Quality
7.6
Comfortable accommodations with minor issues like uncomfortable sofa beds and water quality concerns.
Amenities
7.6
Basic amenities provided, but some guests had to request additional items like towels and toiletries.
Value for Money
6.7
Some guests felt the accommodations lacked value due to missing essentials and communication challenges.
Food and Beverage
7.5
Positive feedback on available kitchen facilities, but requests for improvements like filtered water and coffee.
Overall Experience
8.6
Guests enjoyed their stay overall, praising cleanliness, safety, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:52

Property Description

Terrace and Garden Views for Relaxation
Enjoy scenic views from the terrace and garden while unwinding at this aparthotel in Isla Mujeres.

Convenient Amenities for Easy Stays
Make the most of express check-in, express check-out, and luggage storage services provided at this property.

Cozy and Well-Equipped Apartment
Stay comfortably in this air-conditioned apartment featuring a kitchen, complimentary internet access, and an LCD television for your entertainment.

With a location near Isla Mujeres Ferry Terminal and North Beach, book your stay now and explore the best of Isla Mujeres.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8.2
Based on 5 reviews
Cleanliness: 8.8
Service: 8.3
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 6.7
Food and Beverage: 7.5
Overall Experience: 8.6
V
Valeria
8
Bueno
Pros:

Feb 23:Sugiero a los viajantes que avisen al tel que figura a que hora llegan ya que no hay timbre ni recepcion y muchos que llegan esperan mucho para entrar ya que es un complejo de apartamentos.
Estuvimos en el apartamento 3.Todo muy limpio.
Cocina:Utensillos básicos + refri/freezer y microondas, 2 hornallas eléctricas que funcionan bien.
Baño:El 3er día pedimos limpieza y recién ahi nos pusieron una toalla de manos y alfombra, el agua de la ducha moja todo el piso del cuarto de baño.
Recamara: El colchón es un tanto blando y pequeño (190*130) pedí si podían cambiarnos de apto por este tema del colchón y nos dijeron que son todos iguales, lo di vuelta y funciono un poco mejor.
Cuenta con AA y ventilador en cada ambiente.
En las fotos hay un sillón en el comedor, en nuestro apto no había nada.Los sillones que están el el patio interno y el patio comun son de esos con tiras plasticas que te marcan las piernas,muy incomodos.En frente pasa el "camion"(bus) muy seguido para ir y volver del centro x 20 pesos x persona y cercano a Chedrai un super grande muy bien dotado de excelentes productos.
La atención de Romeo es muy buena.
SUGERENCIA: Podrían hacer un arreglo con el restaurante de al lado para tener desayuno con descuento.

2023-03-02 • via Nuitee
L
Lars • friends
8
Pros:

Låg lite avlägset men bra och billig transport med taxi

2023-02-03 • via Nuitee
E
Eneida
2
Tivemos que procurar outra hospedagem!
Pros:

Eu não cheguei a me hospedar em Suites Lorens. Perdemos a travessia de Cancún para Isla Mujeres das 16h, como havíamos programado, e o próximo horário era às 20h. Quando chegamos ao local de hospedagem, já haviam acomodado outras pessoas no nosso quarto. Tivemos que ir para o centro tentar encontrar um lugar para dormir. Um funcionário da Suites Lorens até nos acompanhou a um lugar com o qual eles tinham convênio, mas era péssimo, emcima de um restaurante e com um barulho incessante de motor, além de mais caro. Não quisemos e o rapaz nos deixou lá e foi embora. Não indico.

2020-03-09 • via Nuitee
G
Gabriela • family
10
Pros:

El lugar tiene todo, buen tamaño, limpieza, tranquilidad, la gente que te atiende es muy amable por supuesto que regresaría y lo recomendaría.

2019-10-07 • via Nuitee
K
Krystine
10
Great place
Pros:

Staff was very attentive and helpful!

2019-07-16 • via Nuitee