NH Venezia Santa Lucia

Hotels
NH Hotels
8.5 (2017 reviews)
Lista di Spagna 116/A , Venice , it

Children allowed

Facilities

Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious and well-equipped rooms
Cons:
Some staff were rude
Breakfast could improve
Heating issues noted

Categories

Cleanliness
8
Parts of the staff were unkind, affecting cleanliness expectations.
Service
9
Friendly and helpful staff, with some negative experiences noted.
Location
9
Excellent, very convenient location close to the train station.
Room Quality
8.5
Rooms well-equipped with good views. Some complaints about bedding.
Amenities
8.5
Amenities met the standard, good breakfast but could improve variety.
Value for Money
8.5
Overall good value for the stay, as per guest feedback.
Food and Beverage
8
Breakfast was good but had room for improvement.
Overall Experience
8.5
General sentiment was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:26

Property Description

Luxurious Venetian-style Accommodation
NH Venezia Santa Lucia, just a stone's throw away from Venice’s Santa Lucia Train Station, offers classic Venetian-style rooms with modern amenities. The 19th-century building boasts free WiFi, a charming garden, and elegant entrance hall for a touch of sophistication.

Breathtaking Views of the Grand Canal
Indulge in spacious rooms with private bathrooms and minibars, some providing enchanting views of the iconic Grand Canal. Wake up to a delightful buffet breakfast in the bright dining room, showcasing a mix of sweet and savory delights.

Convenient Location and Elegance Combined
Conveniently situated in the Cannareggio area, the hotel is a short distance from Piazzale Roma and a leisurely stroll from Saint Mark’s Square. Immerse yourself in the beauty of Venice at NH Venezia Santa Lucia.

Book now to experience luxury in the heart of Venice!

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

8.5
Based on 2017 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
W
wolfgang couple at
7
Ok
Pros:

Lage

Cons:

Zimmer winzig für 2

2026-02-14 via Nuitee
J
JaumeDM extended_group es
8
Buen hotel junto a Santa Lucía
Pros:

Buen hotel NH junto a la estación de tren y cerca del área de autobuses y taxis de Venecia. Como suele pasar en Venecia, fabulosa área de recepción que luego no se ve correspondida por el tamaño y nivel de conservación de las habitaciones. El personal fue siempre atento y dispuesto a responder a todas nuestras preguntas.

Cons:

El estado de la habitación era correcto pero no estaba a la altura de las estrellas del hotel. La pintura se estaba pelando en las vigas del techo y el cuarto de baño era exageradamente grande en comparación con el dormitorio, podrían haber hecho una distribución mejor. El armario también era muy pequeño para 2 personas. En resumen, mucho espacio desaprovechado que desmerecía de la calidad esperada.

2026-02-14 via Nuitee
S
Sarah couple gb
10
A fantastic hotel in a great location
Pros:

A fantastic hotel situated just a few steps from Santa Lucia train station. Beautiful interiors, comfortable and luxurious but with sensible price tag. Breakfast was plentiful with a wide range of food and drinks. Staff all friendly and helpful.

Cons:

Our room overlooked the street and although it didn't bother us, being close to the station it might be too noisy for some. (Closing the window deafened any sound)

2026-02-14 via Nuitee
M
Monica Montellato extended_group it
10
Sognavo da una vita di poter dormire a Venezia, ed è stato bellissimo farlo ho avuto anche il prrivi
Pros:

Posizione ottima, non ho fatto la colazione in hote, staff super disponibile e gentile, l'unico problema era il termosifone del bagno che non funzionava, ma subito lo staff si è attivato per valutare se era possibile risolvere.

Cons:

Niente

2026-02-12 via Nuitee
S
Sandra extended_group at
10
Pros:

Großartige Lage

2026-02-12 via Nuitee
B
Brigitte couple be
9
Pros:

Hotel super ,chambre également.

Petite suggestion: un distributeur de boissons serait pratique

Cons:

Seule chose mais dont l'hôtel n'est pas responsable est le pont depuis la piazzale de Roma qui n'est absolument pas facile avec des valises ( une cinquantaine de marches sur une parois en verre glissant par temps de pluie)alors que bus et taxis s'y arrêtent....un pont récent pourtant, dommage de ne pas avoir pensé à l'équiper pour l'entrée dans Venise!!!!Et donc des " porteurs " avec chariot qui demandent 10 € pour passer vos valises...
Le prochain séjour dans Venise on choisira un hôtel du côté opposé afin de ne plus avoir de valise pour passer ce pont..dommage...

2026-02-12 via Nuitee
E
Ekaterina solo_traveller il
10
ממליצה על המקום
Pros:

המלון נמצא בבניין היסטורי, כמה צעדים מתחת רכבת ומחתנות מעבורת. זה מצד אחד מאוד נוח לא להיסחף עם המזוודות ומצד שני לא פוגע באווירה של העיר. יש מעלית. חדרים גדולים, ארוחת בוקר עשירה וטעימה.

2026-02-11 via Nuitee
D
Debbie couple gb
7
Fine for a short stay
Pros:

Nice breakfast and good location

Cons:

Decor is a bit old and tired looking

2026-02-11 via Nuitee
T
Tricia couple gb
9
Pros:

Great location, next to the train station and Vaporetto stop. Helpful staff.

2026-02-11 via Nuitee
A
Alessandro solo_traveller it
10
Pros:

Sì molto

2026-02-10 via Nuitee
M
maria sole couple it
9
2026-02-09 via Nuitee
S
Shorena family_with_children ge
9
Perfect location
Pros:

Location, friendly staff..

2026-02-08 via Nuitee
H
Hassan extended_group il
10
2026-01-28 via Nuitee
S
Spanghero couple au
7
Pros:

Location

2026-01-27 via Nuitee
A
Andrea couple ar
7
Buena
Pros:

La ubicación, el desayuno

Cons:

Mucho olor a cigarrillo en la habitación

2026-01-26 via Nuitee
E
Effgen couple br
10
Conforto e elegância
Pros:

Ambiente muito confortável e elegante. Café da manhã excepcional, localização estratégica e funcionários simpáticos

Cons:

Tudo perfeito

2026-01-26 via Nuitee
A
Angela Gabriella couple it
10
2026-01-26 via Nuitee
B
Baiba couple be
9
2026-01-25 via Nuitee
P
Pierpaolo couple it
8
Pros:

La posizione, la stanza e la cordialità dello staff

Cons:

In camera non erano presenti bottigliette d'acqua

2026-01-24 via Nuitee
G
Gabriela couple pr
10
Pros:

The best spot to stay in Venice, as it is steps aways from the train station (no having to carry luggage through bridges). Very beautiful and antique looking facilities. Surrounded by shops and restaurants, despite not being near main attractions. Very close to water taxi stations that take you to must see spots, yet also walking distance to all.

2026-01-24 via Nuitee