NH Venezia Santa Lucia

Hotels
NH Hotels
8.5 (2225 reviews)
Lista di Spagna 116/A , Venice , it

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious and well-equipped rooms
Cons:
Some staff were rude
Breakfast could improve
Heating issues noted

Categories

Cleanliness
8
Parts of the staff were unkind, affecting cleanliness expectations.
Service
9
Friendly and helpful staff, with some negative experiences noted.
Location
9
Excellent, very convenient location close to the train station.
Room Quality
8.5
Rooms well-equipped with good views. Some complaints about bedding.
Amenities
8.5
Amenities met the standard, good breakfast but could improve variety.
Value for Money
8.5
Overall good value for the stay, as per guest feedback.
Food and Beverage
8
Breakfast was good but had room for improvement.
Overall Experience
8.5
General sentiment was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:26

Property Description

Luxurious Venetian-style Accommodation
NH Venezia Santa Lucia, just a stone's throw away from Venice’s Santa Lucia Train Station, offers classic Venetian-style rooms with modern amenities. The 19th-century building boasts free WiFi, a charming garden, and elegant entrance hall for a touch of sophistication.

Breathtaking Views of the Grand Canal
Indulge in spacious rooms with private bathrooms and minibars, some providing enchanting views of the iconic Grand Canal. Wake up to a delightful buffet breakfast in the bright dining room, showcasing a mix of sweet and savory delights.

Convenient Location and Elegance Combined
Conveniently situated in the Cannareggio area, the hotel is a short distance from Piazzale Roma and a leisurely stroll from Saint Mark’s Square. Immerse yourself in the beauty of Venice at NH Venezia Santa Lucia.

Book now to experience luxury in the heart of Venice!

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

8.5
Based on 2225 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
S
Seong solo_traveller kr
6
Pros:

상황에 맞게 레이트'체크아웃 도움 주었어요
프론트 직원들 친절해요

Cons:

버스 이용시 포터 서비스이용해야해요
오래되고 침실 좁아요

2026-08-08 via Nuitee
T
TATIANA family_with_children ro
10
2026-08-07 via Nuitee
D
Danielle family_with_children au
10
Perfect & charming spot for landing in Venice & exploring
Pros:

We are firm NH fans after this long trip around Italy! We have stayed in both the collezione and standard hotels. This hotel is gorgeous and the location right next to the train station is perfect! We were stoked not to have to consider carrying our bags up any of the millions of steps in the rest of Venice. Staff were wonderful as always in NH, especially one beautiful lady at breakfast who was so sweet with my son (sorry we didn't get her name!) There's a very pretty hidden garden at the back and its really like a little oasis.

Cons:

No notes x (Rooms actually nicer than they look in the pics IMO, they're smallish but that size is to be expected at this price point in Venice)

2026-08-06 via Nuitee
A
ahmed solo_traveller sa
1
Pros:

الموقع ممتاز

Cons:

واجهة مشكله مع الشفت في الليل وصول الساعة 11 مساء الحجز غرفتين عند الوصول اتضح ان الحجز غرفه مفردة طلب الموظف دفع ضعف المبلغ في بوكنق إضافي لتعديل الحجز تم الرفض وحجز غرفه جديد ثالثه ولكن اتضح تعامل عنصري وهو عدم السماح لنا باتمام الحجز والسبب لم يتم استلام المبلغ من بوكنق مع العلم ان بوكنق خصم كامل المبلغ ولكن الغرض هو التأخير والضغط لإلغاء الحجز والحجز مباشره من الفندق وبعد الاتصال على الخط الساخن لخدمات بوكنق تم التواصل مع الفندق والإجابة هي لا يوجد مشكله يمكن تسجيل الدخول بعد الانتظار أكثر من ساعه علما ان الموظف طلب منا الانتظار خارج الفندق إلى حين حل المشكلة لدواعي أمنية
تقييم الفندق هذا تصرف شخصي من الموظف ولكن موافقه الفندق على هذا الإجراء فيه ضرر للمسافر
يمكن حجز فندق افضل وخيارات افضل بنفس السعر
الغرف اقل من عاديه صغيره لا تتوفر فيها مثلا ماكينه قهوه أو أي محتويات ماء مثلا
تعامل الموظفين مقبول نهار فقط
الموقع ممتاز ولكن يوجد خيارات افضل لا انصح باختيار هذا الفندق لأسباب كثيره

2026-08-05 via Nuitee
F
Frank couple us
9
We had a very comfortable stay and would stay there again due to the excellent location and helpful staff. We would reco
Pros:

Location was excellent. Convenient to train station and to sights. Room was fairly large and quiet. And breakfast was very good. Valentina at the front/concierge desk was very friendly and helpful. She gave us very good advice regarding places to go and restaurants to eat at. We would like to thank her very much!

Cons:

The carpet in the room was old and dark.

2026-08-05 via Nuitee
A
ahmed solo_traveller sa
1
Pros:

موقع ممتاز

Cons:

القيمه مقابل المال
لا نصح ابدا

2026-08-05 via Nuitee
M
María Luisa family_with_children mx
8
Excelente ubicación y servicio.
Pros:

Excelente ubicación y servicio.

Cons:

Mejorar las camas.

2026-08-04 via Nuitee
_
_Antra_ family_with_children cl
9
hotel muy bien ubicado, habitación y vista muy linda
Pros:

no tenia desayuno en la tarifa, el tema del ascensor que estuvo malo igual fue un poco complicado, había otro ascensor pero llegaba a un punto medio y había que subir las maletas. pero el hotel es lo que necesitábamos y estuvo muy bien la habitación

Cons:

solo el tema del ascensor dañado

2026-08-04 via Nuitee
M
Mustafa family_with_children us
8
Overall, I would recommend this hotel, especially for couples or smaller groups, because of its exce
Pros:

Our stay at NH Venezia Santa Lucia was very enjoyable overall. The hotel's biggest advantage is its outstanding location. It is in a safe area, just steps from the Santa Lucia train station, close to the vaporetto (water bus) stops, and within walking distance of many of Venice's best shopping streets and attractions. This made getting around the city extremely convenient.

The hotel was very clean, both in the guest rooms and throughout the common areas. The staff were friendly, professional, and responsive, and communication before and during our stay was excellent.

Cons:

The only drawback was the room size. We traveled as a family of four (2 adults and 2 children), but the hotel does not offer family rooms, so we had to reserve two separate rooms. While the rooms were comfortable and well maintained, having a family room option would have made the stay much more convenient and cost-effective for families.

2026-08-04 via Nuitee
G
George couple ca
9
2026-08-03 via Nuitee
G
George couple ca
9
Pros:

It was very convenient coming in on the train. A very short walk. Easy access to the water buses of Venice, and an easy walk to many shops and sights.

2026-08-03 via Nuitee
R
Randall De Leon extended_group it
10
2026-08-02 via Nuitee
L
Laura solo_traveller ie
10
5 stars
Pros:

Location was excellent. Staff very friendly & helpful

Cons:

N/ a

2026-08-02 via Nuitee
M
MASAHIRO couple jp
8
2026-07-25 via Nuitee
R
Roberts solo_traveller hk
7
Great location!
Pros:

The first room we were offered was not what we expected. We were impressed that staff stepped up and moved us pretty quickly to a much better room. The beds were extremely comfortable, breakfast was decent and the location was superb.

Cons:

Not giving advance notice regarding having to use the stairs (which were too steep for me).

2026-07-25 via Nuitee
S
Silvia solo_traveller at
10
Wunderschön!
Pros:

Lage, Sauberkeit, Ausstattung

2026-07-24 via Nuitee
P
Pedro couple pt
8
Pros:

Localização
Bom pequeno almoço

Cons:

Ar condicionado pouco eficaz.

2026-07-24 via Nuitee
M
Mariam extended_group am
10
2026-07-22 via Nuitee
S
Sofia couple us
10
2026-07-20 via Nuitee
D
Davide couple it
9
2026-07-20 via Nuitee