DoubleTree by Hilton Toronto Downtown

Hotels
Doubletree by Hilton
8.4 (6511 reviews)
108 Chestnut Street , Toronto , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location for city exploration
Cons:
Issues with cleanliness
Breakfast quality disappointing
Small room size

Categories

Cleanliness
8.11
Some reviews mention dirty glasses and issues in room cleanliness.
Service
9.08
Staff were very friendly and helpful in multiple reviews.
Location
9.12
Great location and convenience for exploring the city.
Room Quality
8.07
Room size and quality mentioned as small or basic in some reviews.
Amenities
8.6
Amenities such as cookies and convenience noted positively.
Value for Money
8.06
Breakfast quality and extra fees affect perceived value.
Food and Beverage
7.61
Breakfast selection was disappointing for some guests.
Overall Experience
8.58
Overall a positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, on-site restaurant, and well-equipped fitness centre during your stay at DoubleTree by Hilton Toronto Downtown.

Comfortable Accommodations
Relax in tastefully decorated rooms featuring modern amenities like flat-screen cable HDTV, air conditioning, and a coffee maker. Upgrade to a suite for a fully equipped kitchen and extra space.

Convenient Location
Explore Toronto easily with attractions like the CN Tower and Air Canada Centre just a short distance away. Benefit from underground parking and in-and-out privileges for a hassle-free visit.

Experience luxury and convenience at its best - book your stay at DoubleTree by Hilton Toronto Downtown now.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6511 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
A
Agneta couple fi
8
Hyvä tukikohta kaupunkilomalle
Pros:

Suht hyvät sängyt, suihku toimi vaikka hana oli lattianrajassa, huoneessa mikrouuni ja jääkaappi ja kapselikeitin. Sijainti lähellä raitiovaunuja ja subway. Siivous toimi hyvin.

Cons:

Huoneessa ei suurentavaa peiliä. Lämmitys toimi erikoisesti kovaa puhaltaen. Kokolattiamatto. Hissikapasiteetti ei riittänyt aamuisin. Aamiaisesta monta versiota eri hinnoittelulla. Kaurapuuro ilahdutti aamiaisella.

2026-05-02 via Nuitee
M
Maria couple ca
10
Excellent
Pros:

La facilité de communiquer avec un membre du personnel

2026-05-02 via Nuitee
R
Robert solo_traveller us
8
2026-05-02 via Nuitee
R
Rob family_with_children nl
9
2026-05-02 via Nuitee
P
Philip couple gb
10
2026-05-01 via Nuitee
Y
Yolanda couple us
10
2026-05-01 via Nuitee
E
Erica family_with_children us
9
2026-05-01 via Nuitee
F
Ferdinand solo_traveller at
8
Pros:

Enjoyed the central Location and gym

Cons:

Noise from construction side, breakfast not worth the money and unfriendly waiter

2026-05-01 via Nuitee
J
Jason solo_traveller ca
9
Pros:

Great location, nice facilities.

Cons:

Room was pinched between a utility room and staff area rite in the elevator waiting area, lots of noise.

2026-04-30 via Nuitee
J
Jessica solo_traveller us
9
Pros:

We loved the staff and the location. The hotel was also very clean.

Cons:

The rooms were very small and it was very pricey for a Hilton.

2026-04-30 via Nuitee
S
Sergio couple ca
10
Our stay was pleasant and meet all of our needs!
Pros:

Location to downtown core. Easy access to public transportation. Very helpful staff! Ample restaurants and cafes in walking distance. Parking was ample and simple to use.

Cons:

Our room could have had some ceiling lights above the armoire located across from the bathroom. It was dark and difficult to see inside.

2026-04-29 via Nuitee
K
Kobil solo_traveller uz
9
Excellent
Pros:

Great location, easy access to the main attractions, kind staff

Cons:

Always crowdy

2026-04-29 via Nuitee
J
Jennifer family_with_children ca
6
It was good
Pros:

Great location and restaurant

Cons:

When I booked it said breakfast included, when I got there they said it wasn’t . Breakfast was $25+pp
I would have brought muffins etc

2026-04-29 via Nuitee
G
George couple us
7
2026-04-28 via Nuitee
M
Moira extended_group ph
8
2026-04-28 via Nuitee
J
jose couple br
9
2026-04-28 via Nuitee
A
Angie solo_traveller ca
7
It was just ok. Not worth 450/night
Pros:

Very close to the conference I was attending. Great staff and comfortable room for sleeping.

Cons:

I did not like the price of the room and the policy they had on charging for a full night's fee a few days before check in. Plus the damage deposit at check-in.
There was also a conference at this hotel and one night the restaurant and bar were closed to others staying in the hotel.

2026-04-28 via Nuitee
W
Wayne solo_traveller au
9
2026-04-28 via Nuitee
S
Sabrina family_with_children nl
7
Prima hotel op en toplocatie met zeer behulpzaam en aardig personeel. Ik zou weer boeken.
Pros:

De ligging was top, heel centraal! Personeels was heel erg behulpzaam en aardig.

Cons:

Beetje oudbollig

2026-04-27 via Nuitee
M
Meredith couple ca
7
Comfortable stay, meets my requirements
Pros:

Great location. Small room but very comfortable bed, tv and free wifi. Hemispheres restaurant has best burger and fries and great service. Good selection of snacks for purchase in lobby.

Cons:

Small sauna and pool. Limited workout equipment. House keeper repeatedly knocked on my door starting at 8 am to clean room and entered unannounced on my check out day, prior to expected check out time

2026-04-27 via Nuitee