DoubleTree by Hilton Toronto Downtown

Hotels
Doubletree by Hilton
8.4 (6259 reviews)
108 Chestnut Street , Toronto , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location for city exploration
Cons:
Issues with cleanliness
Breakfast quality disappointing
Small room size

Categories

Cleanliness
8.11
Some reviews mention dirty glasses and issues in room cleanliness.
Service
9.08
Staff were very friendly and helpful in multiple reviews.
Location
9.12
Great location and convenience for exploring the city.
Room Quality
8.07
Room size and quality mentioned as small or basic in some reviews.
Amenities
8.6
Amenities such as cookies and convenience noted positively.
Value for Money
8.06
Breakfast quality and extra fees affect perceived value.
Food and Beverage
7.61
Breakfast selection was disappointing for some guests.
Overall Experience
8.58
Overall a positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, on-site restaurant, and well-equipped fitness centre during your stay at DoubleTree by Hilton Toronto Downtown.

Comfortable Accommodations
Relax in tastefully decorated rooms featuring modern amenities like flat-screen cable HDTV, air conditioning, and a coffee maker. Upgrade to a suite for a fully equipped kitchen and extra space.

Convenient Location
Explore Toronto easily with attractions like the CN Tower and Air Canada Centre just a short distance away. Benefit from underground parking and in-and-out privileges for a hassle-free visit.

Experience luxury and convenience at its best - book your stay at DoubleTree by Hilton Toronto Downtown now.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6259 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
J
Jorge family_with_children es
8
Bien ubicado, limpio y recomendable.
Pros:

Buena ubicación y cómodo

Cons:

Es algo típico de Canadá, los cargos que te hacen antes de entrar, y que tardan en devolverte, de varios hoteles que cogimos, este fue el más tardó en devolverlo, y fue la misma tarjeta en todos

2026-04-04 via Nuitee
D
Dacko couple ca
1
2026-04-04 via Nuitee
J
Jimenez solo_traveller es
10
2026-04-04 via Nuitee
N
Ndidi extended_group ie
10
2026-04-03 via Nuitee
J
Jesther extended_group ca
8
2026-04-03 via Nuitee
K
Kee Chun couple hk
8
Good accommodation
Pros:

The hotel is clean and comfortable, location is good, lot of restaurants nearby, also staffs are helpful.

Cons:

The bathtub is a bit slippery, I almost slipped a few times

2026-04-03 via Nuitee
L
Lory family_with_children gb
10
2026-04-03 via Nuitee
M
Maria Dolores family_with_children es
10
Bien ubicado y personal muy amable
Pros:

Todo estuvo muy bien

Cons:

Quizás el baño se podría renovar.

2026-04-02 via Nuitee
M
Melony extended_group ca
9
Comfortable and convenient short stay.
Pros:

Beds were comfortable. Front desk and restaurant staff were friendly and accommodating. The restaurant food was delicious (breakfast and dinner). I appreciated the 24 hour coffee available at the snack bar in the lobby. The choice of a toy for my child at check-in was a nice surprise and very appreciated.

Cons:

Temperature control in the rooms could have been better - without windows that open to let fresh air in, it was a little stuffy. Access to channels on the room tv was accessible if you already hold an account with the particular app (Netflix, Disney, etc.). It would be nice if this was included in the price of the room.

2026-04-02 via Nuitee
M
Ma. Katrina Louise couple ca
10
2026-04-02 via Nuitee
A
Ahmed extended_group ca
10
2026-04-02 via Nuitee
S
Stéphane couple fr
8
2026-04-02 via Nuitee
R
Richard couple ca
8
Pros:

Location, convenience., comfort., staff.

Cons:

The room was small, and expesive, altough typical fot downtown Toronto yhese days, it seems.

2026-04-01 via Nuitee
J
JUNYU solo_traveller ca
8
2026-04-01 via Nuitee
T
Tequilla couple us
10
2026-04-01 via Nuitee
D
daniela solo_traveller ch
9
Nice, central and good option
Pros:

In general it is a comfortable, polite and all-needed facility. Staff (reception, room cleaning and restaurants are soooo friendly, kind and helpful) Nearly every demand will be fulfilled

Cons:

While the room size is efficient, the space is somewhat dimly lit. Additionally, the gym could benefit from a reorganization.

2026-03-31 via Nuitee
K
Kirk couple ca
8
Although the heater needed servicing, the staff were quick to respond and conscientious about our comfort.
Pros:

Good location for my purposes.

Cons:

Heater did not work. Needed to be fixed twice.

2026-03-31 via Nuitee
A
ALONSO solo_traveller pe
10
2026-03-31 via Nuitee
S
Sam solo_traveller ca
8
Nice !
Pros:

Good location

2026-03-31 via Nuitee
C
Cadely solo_traveller ht
10
2026-03-30 via Nuitee