DoubleTree by Hilton Toronto Downtown

Hotels
Doubletree by Hilton
8.4 (6259 reviews)
108 Chestnut Street , Toronto , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location for city exploration
Cons:
Issues with cleanliness
Breakfast quality disappointing
Small room size

Categories

Cleanliness
8.11
Some reviews mention dirty glasses and issues in room cleanliness.
Service
9.08
Staff were very friendly and helpful in multiple reviews.
Location
9.12
Great location and convenience for exploring the city.
Room Quality
8.07
Room size and quality mentioned as small or basic in some reviews.
Amenities
8.6
Amenities such as cookies and convenience noted positively.
Value for Money
8.06
Breakfast quality and extra fees affect perceived value.
Food and Beverage
7.61
Breakfast selection was disappointing for some guests.
Overall Experience
8.58
Overall a positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, on-site restaurant, and well-equipped fitness centre during your stay at DoubleTree by Hilton Toronto Downtown.

Comfortable Accommodations
Relax in tastefully decorated rooms featuring modern amenities like flat-screen cable HDTV, air conditioning, and a coffee maker. Upgrade to a suite for a fully equipped kitchen and extra space.

Convenient Location
Explore Toronto easily with attractions like the CN Tower and Air Canada Centre just a short distance away. Benefit from underground parking and in-and-out privileges for a hassle-free visit.

Experience luxury and convenience at its best - book your stay at DoubleTree by Hilton Toronto Downtown now.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6259 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
G
Gordon solo_traveller ca
8
2026-02-13 via Nuitee
E
Eric extended_group us
5
Cons:

Good Afternoon. I recently stayed at the Doubletree Hilton in Toronto for one night. Upon arrival and check-in I was told by the front desk staff member that my stay included free breakfast. I told him that I booked through Booking.com, and he still assured me that breakfast for two people was included because of my gold status regardless. Upon going down for breakfast the following morning I was told that I was not on a list, and would not be receiving breakfast even though I was told otherwise

2026-02-12 via Nuitee
L
Luis family_with_children br
9
Foi uma ótima estadia
Pros:

a localização era ótima e o estacionamento coberto num período com neve faz diferença

Cons:

Os quartos eram pequenos e o banheiro muito pequeno, o box só cabia se você entrasse de lado.

2026-02-12 via Nuitee
T
Theophilus couple ca
1
2026-02-11 via Nuitee
G
Guy solo_traveller ca
6
Good
Pros:

Good

Cons:

Nothing

2026-02-11 via Nuitee
P
Prabhjot couple ca
10
2026-02-10 via Nuitee
P
Passenger00625643624 Family Toronto, Ontario
10
Excellent service
Pros:

I stayed for 2 days with my family. A receptionist welcomed with his smile and gave the delicious welcome cookies ,which my son loved it. A room was clean and cozy, buffet foods were great. It was excellent experience to stay. I would like to stay again if I have a chance .

2026-02-08 via Tripadvisor
M
Marlus solo_traveller ca
10
2026-02-08 via Nuitee
A
arielhJ7125AS Family
8
Great hotel, horrible breakfast
Pros:

Room and amenities were great, price was decent, however just skip the breakfast. They pressured us to have the buffet to the point where they suggested we look at it to see if we're interested and then took our menus while we were looking. As soon as we got our orange juice, the waiter spilled a cup all over the table. We had to ask multiple times for cream for our coffee, didn't have cutlery and the food in the buffet was mid at best. The eggs were wet and overcooked, there were no pancakes, the waiter had said that there were which influenced us to get the buffet. It was just all around a disaster and cost quite a bit. Definitely not worth the $32 per person

2026-02-01 via Tripadvisor
C
Carmela family_with_children ca
9
2026-01-31 via Nuitee
S
SUNGHOON family_with_children kr
2
Pros:

숙소에 체크인 시간보다 빨리 도착했는데 아이가 잠이들어 곤란한 상황이었는데 일찍 입실 할 수 있게 도와주셔서 좋았습니다.

무료 조식은 굉장히 만족 스러웠습니다.
특히

2026-01-31 via Nuitee
J
Jon Gisli extended_group is
10
Pros:

We came in very late in the middle of the night after a deleyd flight and everyone very tired .The staff let us have a late check out witch made a diffrenece. 😉

2026-01-30 via Nuitee
Z
Zhang couple ca
4
一般 有点失望
Pros:

地理位置

Cons:

水质 床的清洁程度

2026-01-30 via Nuitee
N
Noah couple ca
9
2026-01-30 via Nuitee
K
Kelly couple ca
9
Super!!
Pros:

Personnel super gentil, accueillant, hotel très bien situé pour profiter pleinement du centre-ville, très propre

Cons:

Service à améliorer au restaurant

2026-01-30 via Nuitee
S
SEAN MICHAEL extended_group ph
9
2026-01-29 via Nuitee
M
Michelle couple br
10
Pros:

Location was great and the staff amazing.

2026-01-29 via Nuitee
C
CathyH5100 Friends getaway
10
Convenient comfortable accommodation
Pros:

Clean, comfortable rooms. Friendly competent staff. Breakfast was filling with great service from Rahman. Good location for exploring Toronto. Underground parking was a bonus.

2026-01-28 via Tripadvisor
W
wendy couple ca
10
We had a very comfortable stay. The staff were exceptional. Super friendly and welcoming. The staff were so pleasant and
Pros:

Excellent location. Close to all attractions

Cons:

N/a

2026-01-28 via Nuitee
N
Nija couple ca
9
2026-01-27 via Nuitee