Holiday Inn Express - Rocky Mount - Sports Center by IHG

Hotels
•
Holiday Inn Express
8.5 (1133 reviews)
200 Gateway Boulevard , Rocky Mount , US
+1 252-270-3100

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location near I-95
Clean and comfortable rooms
Comfortable beds and nice sheets
Good/exceptional breakfast reported by several guests
Good value/price for many guests
Cons:
Front-desk rudeness and inconsistent staff behavior
Local patrons required to pay large cash deposit
Slow check-in process
Reserved accessible room was not accessible
Limited healthy breakfast options; uncomfortable lobby furniture

Categories

Cleanliness
9.5
Multiple reviews explicitly note rooms and exterior were clean and comfortable; overall strong positive cleanliness impressions.
Service
6.5
Mixed-to-negative: several guests reported rude front-desk staff, an unusual and burdensome cash deposit policy for locals, and slow check-in, though one check-in clerk was praised.
Location
9.5
Consistently praised as convenient and close to I-95 with nearby restaurants; strong positive location sentiment.
Room Quality
8.5
Beds, sheets and rooms described as comfortable and pleasant, but one guest reported a reserved accessible room was not actually accessible.
Amenities
8.5
Breakfast service and basic amenities are frequently mentioned (some praise, some notes like uncomfortable lobby furniture and limited healthy options).
Value for Money
8.5
Guests cite good price and comfort overall, though the unexpected local deposit negatively affected perceived value for at least one guest.
Food and Beverage
8.5
Breakfast received mixed reviews (some called it exceptional or good, one said not good but free; limited healthy choices noted).
Overall Experience
8.5
Generally positive stays and repeat visits noted, tempered by service issues (deposit, occasional rudeness) that impacted some guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Modern Amenities
Holiday Inn Express - Rocky Mount - Sports Center, an IHG Hotel offers a range of modern amenities including a seasonal outdoor swimming pool, fitness centre, and free WiFi. Each room is equipped with a flat-screen TV, air conditioning, and free toiletries for a comfortable stay.

Convenience at Your Fingertips
Guests can enjoy the convenience of a 24-hour front desk, on-site snack bar, and business area. The hotel also provides an ATM for guests' ease and a shared lounge for relaxation.

Comfortable Accommodation
With a focus on guest comfort, the rooms at Holiday Inn Express feature cozy bedding, a seating area, and a desk. The private bathrooms are fitted with showers and stocked with fresh towels and complimentary toiletries.

Book your stay at Holiday Inn Express - Rocky Mount - Sports Center, an IHG Hotel for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1133 reviews
Cleanliness: 9.5
Service: 6.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
H
Herndon • family_with_children • us
10
Great location and facility.
Pros:

The facility was very clean and the staff was very kind and helpful.

Cons:

Honestly, there were no issues with my stay.

2026-11-04 • via Nuitee
K
Kenneth • couple • us
10
Excellent modern Property. Great staff.
Pros:

Great value, beautiful property.

2026-11-02 • via Nuitee
J
jessica • family_with_children • us
9
2026-11-02 • via Nuitee
P
Pierre • couple • ca
8
2026-11-02 • via Nuitee
L
Laura • couple • us
1
Never in my life
Pros:

Convenient location

Cons:

Never in my life have I seen an establishment charge local patrons a large deposit. When I was asked for $200 for a deposit because I had a local address I just stood there. When she explained I must pay $200 deposit. I handed her my debit card she said no it has to be cash. I advised I did not have cash she pointed me to the ATM there by the desk. Not everyone has an extra $200 just lying around. I did give it to them It was late we were tired from traveling all day. Not once did she explain why just that I had a local address. You get the deposit back after they inspect your room. They do not come with you to be sure there was no damage before you went in your room. To top it all off I had reserved a handicap accessible room and it was not accessible. I would never stay there again.

2026-10-29 • via Nuitee
K
KEITH • solo_traveller • us
10
I enjoyed my stay
Pros:

The room was clean as well as the exterior

Cons:

The breakfast was not good but it was free so you can’t complain much

2026-10-25 • via Nuitee
A
Alexis • solo_traveller • us
10
Comfortable, clean, & efficient.
Pros:

Very pleasant stay.

2026-10-24 • via Nuitee
M
Maria • family_with_children • us
8
2026-10-19 • via Nuitee
R
Rubye • solo_traveller • us
10
It was nice with an exception
Pros:

I like staying there. I stay every time I visit my father in Rocky Mount. It's usually me and family that stay. The young who checked me in was wonderful. The lady the ne,t day was rude and short and curt.

Cons:

I explained in the section of what I liked sorry

2026-10-15 • via Nuitee
M
Maria • family_with_children • us
8
2026-10-08 • via Nuitee
C
Caio • couple • us
7
2026-09-13 • via Nuitee
H
Harriett • couple • us
9
Very Pleased with the overall price and comfort of this facility.
Pros:

Breakfast was exceptional. Please ask the attendant to lower her tone when suggestions are made. She was very loud when addressing customers.

Cons:

It took a long time to check in- a very slow process for registered guests.

2026-09-11 • via Nuitee
K
Kate • solo_traveller • us
7
2026-09-09 • via Nuitee
R
Richard • couple • us
9
2026-09-07 • via Nuitee
E
Elizabeth • couple • us
10
Good location just off of 95 and place was clean
Pros:

It was close to 95, had choice of a few restaurants in the areas, rooms and bed were comfortable and clean. Breakfast was good and easy check-in.

2026-09-07 • via Nuitee
J
Julia • family_with_children • us
10
We were grateful
Pros:

Clean and comfortable.

Cons:

Nothing to dislike

2026-09-07 • via Nuitee
P
Patricia • couple • us
8
Very comfortable bed with lovely sheets & pillows.
Pros:

Close to highway & restaurants

Cons:

Uncomfortable lobby furniture / breakfast did not have a lot of healthy choices.

2026-09-06 • via Nuitee
M
Mike • family_with_children • us
8
Perfect spot to spend the night
Pros:

Great selection

2026-09-05 • via Nuitee
D
Davila • solo_traveller • us
10
2026-08-25 • via Nuitee
E
Enrique • couple • us
10
2026-08-22 • via Nuitee