Holiday Inn Express - Rocky Mount - Sports Center by IHG

Hotels
Holiday Inn Express
8.6 (1306 reviews)
200 Gateway Boulevard , Rocky Mount , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Welcoming staff
Clean facilities
Good location
Cons:
Room odors
Inadequate breakfast options

Categories

Cleanliness
8.2
Overall cleanliness noted as good, but some comments about unpleasant odors in rooms.
Service
9.2
Staff were frequently mentioned as welcoming and helpful, contributing positively to the experience.
Location
9.2
Guests appreciated the convenient location near restaurants and shopping.
Room Quality
7.7
Rooms described as comfortable, but some reported issues with odors and unpleasant conditions.
Amenities
8.2
Amenities like pet-friendly options and coffee machine received praise, though some features were lacking.
Value for Money
8.7
Good value noted, especially with competitive pricing and complimentary breakfast.
Food and Beverage
8.7
Breakfast noted as enjoyable, though some mentioned it could be improved.
Overall Experience
8.9
Overall experience generally positive with multiple guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:47

Property Description

Modern Amenities
Holiday Inn Express - Rocky Mount - Sports Center, an IHG Hotel offers a range of modern amenities including a seasonal outdoor swimming pool, fitness centre, and free WiFi. Each room is equipped with a flat-screen TV, air conditioning, and free toiletries for a comfortable stay.

Convenience at Your Fingertips
Guests can enjoy the convenience of a 24-hour front desk, on-site snack bar, and business area. The hotel also provides an ATM for guests' ease and a shared lounge for relaxation.

Comfortable Accommodation
With a focus on guest comfort, the rooms at Holiday Inn Express feature cozy bedding, a seating area, and a desk. The private bathrooms are fitted with showers and stocked with fresh towels and complimentary toiletries.

Book your stay at Holiday Inn Express - Rocky Mount - Sports Center, an IHG Hotel for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1306 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.9
M
Mike family_with_children us
8
Perfect spot to spend the night
Pros:

Great selection

2026-09-05 via Nuitee
D
Davila solo_traveller us
10
2026-08-25 via Nuitee
E
Enrique couple us
10
2026-08-22 via Nuitee
J
jay solo_traveller us
10
2026-08-20 via Nuitee
G
George couple us
10
2026-08-16 via Nuitee
D
Desi solo_traveller us
8
Pros:

Breakfast

Cons:

Na

2026-08-16 via Nuitee
G
Gillis family_with_children us
7
2026-08-13 via Nuitee
S
SDBC74 solo_traveller us
2
2026-08-12 via Nuitee
D
Debbie couple us
10
The night we stayed suited our purpose
Pros:

Clean rooms

Cons:

No nothing comes to mind

2026-08-08 via Nuitee
G
GEORGE solo_traveller us
7
Pros:

Nice room. Convenient location

Cons:

Person at the counter at 9pm during check-in was rude and nasty

2026-08-07 via Nuitee
J
Joenashia couple us
10
2026-08-03 via Nuitee
T
Tina family_with_children us
9
It was very present.
Pros:

Location was good.

2026-08-03 via Nuitee
J
James solo_traveller us
3
NO ICE NO Points NO Elevator RUDE.
Pros:

Elevator broke. Every ice machine on every floor broke. I went to check my points where I stayed there last time for 15 days somehow all my points were gone. They let somebody else use my point. I got no help trying to recover my points. They told me to contact corporate. This time I stayed Twice. The first one I had a coupon at booking.com. they told me I don't get any points because I used booking.com and then when I went used my points for my second stay they let somebody used all my points. Breakfast was great. Staff working breakfast and new girl at front desk are Awesome. Manager Tiffany was rude no help. I had to leave 2 nights early they would not adjust my stay or give me any credit. I paid 2 nights for nothing and got NO Points while staying.

Cons:

They had no ice. No Elevator No points because I used Booking. Com to book my stay. I should be able to get pay anyway I want but I still should get points because I still stayed there. I didn't really save much money. I just had a coupon at booking.com from using them so much. But I still paid $1,000 to stay for a week. And then I got no help from the manager. Tiffany, I stayed there last time for 15 days. I had a ton of points. They let somebody else use my points. She told me she couldn't help me. Then I need to call corporate. NO HELP. It's my money. I should be able to use it to pay for the hotel anyway. I see fit. The hotel should give me points no matter how I paid and then when I paid cash last time and got a ton of points they let somebody else use my points. Something very shady about this place

2026-07-23 via Nuitee
L
Lisa family_with_children us
10
2026-07-23 via Nuitee
D
Dorothia solo_traveller us
10
Pros:

Overall everything great

Cons:

Everything was great

2026-07-23 via Nuitee
W
William couple us
8
Good clean hotel. Below average breakfast.
Pros:

Location and parking was ample. Clean quiet room. Everything worked great. Updated look.

Cons:

Upon check in. Clerk was very abrupt and short answered. Asked if I had a reservation and I said yes I did. Clerk then said drivers license. And that was it. She then said credit card for incidentals. Nothing else. Then handed me my room cards and did not tell me the number if the room. And said give me those back. You are room 230. My wife who has a hard time walking distance, so I asked what area of hotel room was at. The clerk looked at me and paused, then said 2nd floor. I simply said ok. After getting my luggage and returning inside. We were greeted by the clerk violently kicking chairs into the computer desk area to get them to the desk. The breakfast was average to below average. Pancake machine was empty. And when refilled Still did not work until another employee came to fix it. Two types is sausage? And cold eggs.

2026-07-21 via Nuitee
R
Ricgriff39 solo_traveller us
10
2026-07-20 via Nuitee
S
Sam couple us
10
Pros:

Clean

Cons:

Breakfast

2026-07-19 via Nuitee
R
Rosanne couple us
3
2026-07-17 via Nuitee
B
Betsy family_with_children us
9
2026-07-17 via Nuitee