Days Inn by Wyndham East Albuquerque 'Newly Renovated'

Hotels
•
Days Inn
5.3 (418 reviews)
10321 Hotel Avenue Northeast , Albuquerque , US
+1 505-312-9766

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient to bus routes and stores
Close to Owl Cafe and nearby dining
Comfortable bed noted by multiple guests
Some staff accommodated requests (moved to non-smoking room)
Pool described as okay
Clean bedsheets reported by one guest
Cons:
Serious cleanliness issues (feces on toilet lid, dirty carpets, cobwebs)
Strong smoke smell and rooms adjacent to smoking rooms with gaps
Multiple maintenance failures (broken toilet/shower, holes in walls, sagging fixtures)
Rude or unprofessional staff reported and refund issues
Noisy/neighborhood safety concerns and reports of partying
Poor and limited breakfast options; perceived poor value

Categories

Cleanliness
2.5
Multiple reports of poor cleanliness: feces on toilet lid, dirty/dated carpets, cobwebs on ceilings, grimy bathroom surfaces and a nasty shower; significant hygiene concerns.
Service
8
Service is inconsistent: several reviewers describe rude or unprofessional staff and a refused refund, but there are also specific instances of staff accommodating requests (e.g., moving a guest to a non-smoking room) and polite check-ins.
Location
8
Location is convenient for some guests (near bus routes, stores and the Owl Cafe within short walking distance), though a few guests found the neighborhood or proximity to their destinations less desirable.
Room Quality
3
Room maintenance problems are frequent: holes and gaps around doors, broken threshold, bathroom fixtures not working (toilet/shower), sagging light fixtures and general wear and tear.
Amenities
6
Mixed amenities: pool was described as okay, but the hot tub was cold/not working for some guests; limited TV channels, no in-room coffee maker for some, and breakfast amenities were minimal.
Value for Money
3
Multiple guests called the property overpriced given the cleanliness and maintenance issues; perceived poor value for the cost paid.
Food and Beverage
5.4
Breakfast offerings were commonly described as lacking or poor (only cereal and waffles, limited choices); one guest noted fresh coffee, and nearby dining (Owl Cafe) was praised as an alternative.
Overall Experience
6.5
Mixed overall: some positives (comfortable bed, convenient nearby dining and transit, occasional helpful staff) are outweighed for many by cleanliness, maintenance and noise/safety concerns, resulting in a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Indulge in Relaxation
Unwind in our indoor pool, hot tub, and sauna, or catch up on work at the business center.

Convenient Amenities
Enjoy free Wi-Fi, cable TV with HBO, and in-room microwaves, refrigerators, and coffee makers.

Explore Nearby Attractions
Visit the University of New Mexico, Cliff’s Amusement Park, and Sandia Peak Tramway during your stay.

Book now to experience the perfect blend of comfort and convenience at Days Inn East Albuquerque.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.3
Based on 418 reviews
Cleanliness: 2.5
Service: 8
Location: 8
Room Quality: 3
Amenities: 6
Value for Money: 3
Food and Beverage: 5.4
Overall Experience: 6.5
A
Audrey • couple • us
1
Expensive for such a DUMP!!! Advertising is fraudulent. Advertised as 'Newly Renovated'. It is not.
Pros:

Nothing. Absolutely nothing.

Cons:

It was booked as a 'non-smoking' room. It was adjacent to a smoking room with a connecting door between the rooms. There were gaps around the door. We inhaled smoke all night! The toilet wouldn't flush. We didn't feel comfortable so did not use shower.

2026-10-29 • via Nuitee
C
Claude • family_with_children • ca
7
2026-10-27 • via Nuitee
C
Charles • family_with_children • us
3
Avoid. These people should do better.
Pros:

Nothing.

Cons:

Everything. The reception was polite but unfriendly. The location is inconvenient to everything. There was feces on the top of the toilet lid. The place was very overpriced.

2026-10-27 • via Nuitee
M
Monique • family_with_children • us
7
Overall good place to stay if you can ignore rude employyees who are rude and inconsiderate
Pros:

Convenient location near bus routes and stores. Safe and clean.

Cons:

There are a few staff members Rudd and unprofessional

2026-10-24 • via Nuitee
P
Philip • solo_traveller • us
7
If I ever plan to visit Albuqerque again, I'd stay there.
Pros:

I only had coffee for breakfast, and it was fresh. The bed was very comfortable. I liked that the motel was right across from the Owl Cafe. Very good food, and in short walking distance.

2026-10-20 • via Nuitee
B
Brianna • couple • us
5
2026-10-18 • via Nuitee
C
Cookie Kittens6016 • family_with_children • us
6
2026-10-18 • via Nuitee
R
Ronald • family_with_children • us
1
Stay away!!!
Pros:

Absolutely nothing positive to say.

Cons:

Cops in lot with lights on when I arrived questioning person in lobby. Bad neighborhood. Terrible breakfast. Nasty shower. Partying all night upstairs. Loud!!!! Big gap under door. Didn't get much sleep.

2026-10-16 • via Nuitee
G
Gloria • couple • us
10
2026-10-16 • via Nuitee
M
Monique • extended_group • us
9
2026-10-15 • via Nuitee
M
Monique • couple • us
7
2026-10-15 • via Nuitee
M
Mariano • solo_traveller • us
1
Cons:

To much noses from other room all night

2026-10-14 • via Nuitee
H
Heather • family_with_children • us
6
Okay, good for the price considering we were in town for the Balloon Fiesta.
Pros:

The room decor was nice. I did specifically request a non-smoking room, however, I was told there was only smoking rooms left. The front clerk was able to accommodate us to a non-smoking room. The bedsheets were clean.

Cons:

Breakfast was lacking, there was only cereal and waffles. Some yogurt or other options would have been nice. Our non-smoking room was next to a smoking room and it smelled like smoke. The walls of the bathroom had holes from the door knob and the walls were dirty.

2026-10-13 • via Nuitee
Y
Yoiwyma • solo_traveller • us
5
Weekend get away
Pros:

Good location, beds nice n firm

Cons:

Not much channels on TV, TV was out half the day, not strong water pressure, no coffee maker in room, not much for breakfast, staff not too friendly

2026-10-13 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-10-13 • via Nuitee
M
Mark • solo_traveller • us
1
Previous Customer
Pros:

Nothing about this hotel was accurate in the description listed.

Cons:

Renovations weren't evident in our room. Missing bathroom ventilation grill and bulbs. A two inch void under the door with a broken threshold strip and a gap to view the outside. Carpets were dated and dirty. Light fixture above the mirror was sagging and dislocated dipping 5 inches over the mirror. The front dest refused a night's refund upon our travel plans changing after paying cash and told by another employee that a refund would be provided due to the circumstances. Called the corporate office @ booking.com and Days inn Wyndam to be hung up on by each office. It is in everyone's best interest i write a bad review since you certainly earned it.

2026-10-11 • via Nuitee
J
Jennifer • family_with_children • us
2
It was okay but needs lots of work.
Pros:

Pool was okay.

Cons:

Breakfast was bad. Hot tub was cold and didn't work. Room had bad conditions such as the bathroom light was stuffed with toilet paper and the shower didn't work properly. Cob webs on the ceiling.

2026-10-08 • via Nuitee
T
TJ • solo_traveller • us
5
Unexceptionable
Pros:

It's was clean

Cons:

My recent stay at Days Inn was deeply frustrating from check-in to check-out due to poor management, lack of communication, and unprofessional handling by the front desk staff. Incorrect Room Assignment: We originally booked a King room for my wife and me. When we arrived for check-in, the staff unilaterally changed our room to a two-queen bed room without providing any reason. To make matters worse, they did not offer any discount, price adjustment, or compensation for downgrading our reservation. Check-Out Delays: We attempted to check out at 8:00 AM because we had an urgent appointment for our son to attend. Instead of a smooth departure, the front desk refused to let us check out, claiming they needed housekeeping to inspect the room first because two towels were supposedly missing along with a stain. Cash Deposit Issues: Because of their housekeeping policy hold-up, I was forced to return later at 11:00 AM just to finally check out and get my cash deposit returned. The complete lack of accountability and disregard for guests' time makes it difficult to recommend this location. I expected a much higher standard of customer service.

2026-10-07 • via Nuitee
M
Monique • family_with_children • us
1
Unsatisfied and disrespectful
Pros:

Nothing any longer they lost my business my last stay

Cons:

Disrespectful, rude and I am beyond disappointed

2026-09-20 • via Nuitee
M
Monique • couple • us
1
2026-09-20 • via Nuitee