Quality Inn & Suites

Hotels
Quality Inn
6.4 (411 reviews)
2222 Tittabawassee Road , Saginaw , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Staff were pleasant
Close to shopping and business
Cons:
Unclean rooms
Poor service quality
Lack of amenities
Overpriced for the quality

Categories

Cleanliness
3.9
Guests consistently noted cleanliness issues throughout the hotel, including peeling wallpaper, mold, dirty floors, and unclean rooms.
Service
3.7
Guests had negative experiences with staff availability, room maintenance, and overall service quality.
Location
5.3
Some guests found the hotel's location convenient for shopping and business, but others mentioned issues like poor lighting and parking lot trash.
Room Quality
3.9
Multiple complaints about room conditions, including broken bathroom doors, stained sheets, water damage, and malfunctioning amenities.
Amenities
4.6
Guests reported a lack of proper amenities, such as a closed pool, malfunctioning ice machines, and inadequate breakfast options.
Value for Money
4.6
Consensus among guests that the hotel did not offer good value for the price paid, with many noting the need for upgrades and repairs.
Food and Beverage
3.5
Mixed reviews on food quality, with some guests choosing to eat elsewhere due to limited options and subpar conditions.
Overall Experience
2.6
Overall, the majority of guests had a negative experience and expressed strong dissatisfaction with various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 18:30

Property Description

Affordable Stay with Quality Amenities

At Quality Inn & Suites® Saginaw, we offer an affordable stay with all the amenities you need for a comfortable experience. Enjoy free coffee and WiFi, along with perks like an outdoor pool and fitness center, all designed to add value to your stay.

Convenient Location near Top Attractions

Our hotel is conveniently located near popular attractions such as Fashion Square Mall, Dow Event Center, Temple Theatre, and the Castle Museum of Saginaw County History. With easy access to rental car locations and MBS International Airport, exploring the area is a breeze.

Value Qs for a Memorable Stay

Book your stay with us and focus on creating memorable experiences with your loved ones. Take advantage of our "Value Qs" to ensure you get the most out of your money.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
A damage deposit of USD 100 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 411 reviews
Cleanliness: 3.9
Service: 3.7
Location: 5.3
Room Quality: 3.9
Amenities: 4.6
Value for Money: 4.6
Food and Beverage: 3.5
Overall Experience: 2.6
M
Michelle couple us
8
Great price for the stay
Pros:

Cleaned , friendly quite

Cons:

Everything was good

2025-08-02 via Nuitee
J
James family_with_children us
1
Don’t come here
Pros:

Nothing

Cons:

It was dirty, smelly, and the breakfast was terrible

2025-07-11 via Nuitee
J
Julie family with young children us
6
Pleasant
2025-06-29 via Nuitee
A
Anonymous family with young children us
2
Would not stay again.
Cons:

Upkeep was not very good. Wallpaper throughout the hallways and room was peeling and it just looked run down. I'm also pretty sure there was mold on the walls in the room.

2025-06-27 via Nuitee
T
Tina partner
8
Pros:

Excellent customer service when checking in.

2025-06-24 via Nuitee
B
Barbara
10
Pros:

Desk receptionists were excellent

2025-06-24 via Nuitee
A
Avontae young couple us
1
wouldn’t return
Pros:

it was absolutely horrible

Cons:

the parking lot, the building, the elevator, the room floors. everything looked ran down and dirty. the elevator was small and janky

2025-06-24 via Nuitee
T
Tim family with young children us
4
Will not stay here again. Stay in area 10 plus times a year
Pros:

That it has microwave & fridge.

Cons:

staff hard to find after check in was outside in car. Bed comforter had cigarette burn in middle. Shower curtain was moldy. Bathroom floor dirty had kids stickers on it. Advertise pool, was not open for season. Still had winter cover on it. Lots of trash in parking lot. Not good lighting.

2025-06-24 via Nuitee
M
Matheo solo traveller us
1
could’ve even get in
Pros:

couldn’t even get to

Cons:

couldn’t even get it

2025-06-21 via Nuitee
C
Christina family with young children us
1
Bad
Pros:

Nothing

Cons:

Staff was rude, there were bed bugs in my room and the staff said we were lieing. Staff refused to give us a refund and would only give us another room. We get to the next room to find a pop bottle and empty alcohol bottle under our mattress. Hotel was dirty and the ice machines didn't work on any of the floors.

2025-06-19 via Nuitee
A
Abby family with young children us
5
Passable
2025-06-18 via Nuitee
M
Michael
4
Pros:

shabby. crappy. won't be back at any price.

2025-06-18 via Nuitee
A
Abby family with young children us
5
Passable
2025-06-18 via Nuitee
A
Abby solo traveller us
4
Disappointing
2025-06-18 via Nuitee
A
Abby solo traveller us
4
Disappointing
2025-06-18 via Nuitee
A
Abby solo traveller us
5
Passable
2025-06-18 via Nuitee
A
Anonymous family with young children us
2
This place is gross
Pros:

The staff was very friendly….and that’s where the positives end.

Cons:

The first room I was going to have assigned the cleaning team told them not to use. So I figured the next room would be nice. Walked in to 12 spots of something black and gummy ground into the carpet. Then I saw the two holes in the wall. And the main light didn’t work. And the fan in the bathroom was not functioning. Which might also explain the mildew in the corners of the shower. The mattresses appeared to be new and were clean. But they were extra cheap….every time I moved, I felt like I was going to bounce out of the bed. Sadly all of the nicer hotels were full, or I would have left. In the morning we went to see breakfast….which was bagels, cereal, and a waffle maker….we chose Dennys. This trip will forever be known as “Sagnasty” after this hotel experience.

2025-06-17 via Nuitee
R
Robert solo traveller us
9
Superb
2025-06-15 via Nuitee
D
Desirea family with young children us
9
Superb
2025-06-15 via Nuitee
D
Darrin family with young children us
1
Will not stay again.
Pros:

Close to shopping.

Cons:

Filthyyyyy!!! Stayed there twice in the past. It never looked this bad. Bathroom door wouldnt close. Everything falling apart.

2025-06-14 via Nuitee