Sonesta ES Suites Atlanta Alpharetta Windward

Hotels
•
Sonesta Hotels
8.4 (764 reviews)
5465 Windward Parkway , Alpharetta , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Poor cleanliness
Outdated facilities
Unpleasant odors in rooms

Categories

Cleanliness
7.04
Several reviews cited issues with smell, dirt, and blood stains indicating cleanliness was a concern.
Service
9.51
Positive mentions of friendly and accommodating staff, contributing to a good service experience.
Location
9.55
Many reviews highlighted the location as being convenient with access to restaurants and amenities.
Room Quality
7.5
Mixed feedback on room conditions, with complaints about outdated facilities and cleanliness.
Amenities
8.03
Some mentions of lacking essential kitchen items, indicating amenities could be improved.
Value for Money
8.99
Considering the price relative to location and space, it was viewed fairly positively.
Food and Beverage
8.04
Average feedback on breakfast offerings, acceptable but not extensive.
Overall Experience
8.51
Positive experiences overall, but marred by serious cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Luxurious Suites with Fully Equipped Kitchens

The Sonesta ES Suites Atlanta Alpharetta Windward offers spacious suites with fully equipped kitchens, perfect for guests looking for a home away from home. The suites also feature free Wi-Fi, cable TV with HBO, a living area, and a dining area, ensuring a comfortable stay for all guests.

Recreational Amenities for Every Guest

Guests can enjoy a game of tennis on the hotel's tennis court or take a refreshing dip in the outdoor pool. For those looking to stay active, there is a gym available on-site. Additionally, barbecue facilities are provided for guests to enjoy a delicious outdoor meal.

Convenient Location with Nearby Attractions

Conveniently located near Wills Park Equestrian Center and the Trophy Club of Atlanta, Sonesta ES Suites Atlanta Alpharetta Windward is the perfect choice for travelers seeking both leisure and entertainment. With North Point Mall just 4.5 miles away, guests can indulge in shopping and dining experiences within easy reach.

Book your stay at Sonesta ES Suites Atlanta Alpharetta Windward for a memorable and comfortable experience.

Important information:

5.00 USD State Recovery Fee, is not included in the price. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges._x000D_
_x000D_

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and $150 for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 6, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 764 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 8.51
V
Vince • couple • us
10
2026-03-28 • via Nuitee
R
R • solo_traveller • us
10
2026-03-25 • via Nuitee
S
S • family_with_children • us
4
Front desk was awsome the use of 3rd party not recommended.
Cons:

There was a towel from the previous person who stayed in the room laying across the top of the shower curtain, used. The t.v connection wasn't working due to a connection error. The sofa bed also needs to be replaced it was very lumpy and lacking support.

2026-03-15 • via Nuitee
H
Hudson • family_with_children • us
10
2026-03-13 • via Nuitee
H
Hudson • family_with_children • us
10
2026-03-11 • via Nuitee
K
Kairaa • couple • us
1
2026-03-03 • via Nuitee
L
leonitra • couple • us
10
2026-03-02 • via Nuitee
H
Hudson • family_with_children • us
10
2026-02-27 • via Nuitee
L
Lynnise • couple • us
2
Horrible
Pros:

Nothing

Cons:

Internet didint work could watch tv at all the first room I was placed in water was ice cold ruined the bubble bath my husband ran for me and there was roaches

2026-02-26 • via Nuitee
A
Alicia • family_with_children • us
7
2026-02-09 • via Nuitee
A
Alicia • family_with_children • us
7
2026-01-28 • via Nuitee
N
Nyjae • family_with_children • us
10
2026-01-20 • via Nuitee
T
Thomas • family_with_children • us
5
Cons:

Staff is unhelpful

2026-01-19 • via Nuitee
D
Denise • family_with_children • us
10
Everything was nice just needed a bar area to have a drink after a long day.
Pros:

The property was always clean. Fresh smelling good whenever I walked in or whenever I walk down the hallways. The staff Danielle was very exceptional. When I dropped some items off the luggage card she came from behind the desk to help assist me picking them up. She always greeted me with a smile and went above and beyond to find things that would help me after me telling her that I had had surgery on my knee. The housekeeping staff was exceptional as well. They were all very friendly. I do suggest that she may try to get a bar for seating and having a casual drink, if Wonn doesn’t want to go out and have a drink. But overall, everything was nice.

Cons:

That it did not have a bar area downstairs or anywhere. Or Coke machine, machines or vending machine machines in a lobby area or on the floors.

2026-01-19 • via Nuitee
K
Kasim • family_with_children • us
7
Rude staff but nice place compared to the other ones around.
Cons:

There was an elderly Black man at the reception who was extremely rude to us. While he was friendly and welcoming to other Black guests, his attitude toward us felt hostile, as if we were unwelcome or even his enemies. It was a very uncomfortable experience. I believe the hotel management should seriously reconsider whether such behavior aligns with the level of hospitality expected at their establishment.

2026-01-19 • via Nuitee
R
Roderi J • couple • us
7
Muy bueno
Pros:

Muy bien 👍👌

2026-01-19 • via Nuitee
V
Vijay • couple • us
7
2026-01-19 • via Nuitee
A
Ananth • family_with_children • us
1
This hotel is in poor condition and needs significant renovation. The towel hanger was broken, the rooms smelled unpleas
Pros:

Location

Cons:

Everything

2026-01-19 • via Nuitee
T
TaQuesha • couple • us
1
I’ll never stay there again
Pros:

The room was clean

Cons:

They told me there was a 100$ incident fee then when we checked out they stated they would be keeping my deposit due to the room needing to be cleaned I thought hotels cleaned rooms I’m confused

2026-01-08 • via Nuitee
F
Fabia • couple • ch
8
Great
Pros:

We had a great stay - the room was super clean, kitchen well equipped.

Cons:

3/4 of the pots / pans had very dented bottoms that weren’t flat and impossible to actually cook with.

2026-01-06 • via Nuitee