Sonesta ES Suites Atlanta Alpharetta Windward

Hotels
•
Sonesta Hotels
8.4 (796 reviews)
5465 Windward Parkway , Alpharetta , us
+1 770-664-0664

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Poor cleanliness
Outdated facilities
Unpleasant odors in rooms

Categories

Cleanliness
7.04
Several reviews cited issues with smell, dirt, and blood stains indicating cleanliness was a concern.
Service
9.51
Positive mentions of friendly and accommodating staff, contributing to a good service experience.
Location
9.55
Many reviews highlighted the location as being convenient with access to restaurants and amenities.
Room Quality
7.5
Mixed feedback on room conditions, with complaints about outdated facilities and cleanliness.
Amenities
8.03
Some mentions of lacking essential kitchen items, indicating amenities could be improved.
Value for Money
8.99
Considering the price relative to location and space, it was viewed fairly positively.
Food and Beverage
8.04
Average feedback on breakfast offerings, acceptable but not extensive.
Overall Experience
8.51
Positive experiences overall, but marred by serious cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Luxurious Suites with Fully Equipped Kitchens

The Sonesta ES Suites Atlanta Alpharetta Windward offers spacious suites with fully equipped kitchens, perfect for guests looking for a home away from home. The suites also feature free Wi-Fi, cable TV with HBO, a living area, and a dining area, ensuring a comfortable stay for all guests.

Recreational Amenities for Every Guest

Guests can enjoy a game of tennis on the hotel's tennis court or take a refreshing dip in the outdoor pool. For those looking to stay active, there is a gym available on-site. Additionally, barbecue facilities are provided for guests to enjoy a delicious outdoor meal.

Convenient Location with Nearby Attractions

Conveniently located near Wills Park Equestrian Center and the Trophy Club of Atlanta, Sonesta ES Suites Atlanta Alpharetta Windward is the perfect choice for travelers seeking both leisure and entertainment. With North Point Mall just 4.5 miles away, guests can indulge in shopping and dining experiences within easy reach.

Book your stay at Sonesta ES Suites Atlanta Alpharetta Windward for a memorable and comfortable experience.

Important information:

5.00 USD State Recovery Fee, is not included in the price. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges._x000D_
_x000D_

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and $150 for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 796 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 8.51
V
Vicky • solo_traveller • us
8
2026-07-21 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-07-16 • via Nuitee
K
Kerri • solo_traveller • us
7
Pros:

Ashley at the front desk was amazing!

Cons:

Shower broke 1st night....was promised a refund but never received.

2026-07-05 • via Nuitee
J
julian • solo_traveller • us
10
2026-06-20 • via Nuitee
M
Mercedes • couple • us
1
Never returning again it’s not like it use to be at all.
Pros:

The front desk attendant was very helpful and pleasant

Cons:

Smelled like mildew and wasn’t clean.

2026-06-19 • via Nuitee
J
jose • couple • us
10
Conftable
Pros:

The location

Cons:

Very clean rooms

2026-06-18 • via Nuitee
S
staci • solo_traveller • us
10
2026-06-16 • via Nuitee
J
JAIME • solo_traveller • us
8
Pros:

The room was fully equipped and very comfortable. We got the first floor, so it had a couple of chairs to sit and chill.
Breakfast included, plenty of parking and pets friendly.
Pool was available, basketball courts, and even a grill.

Cons:

It felt a little bit crowded, maybe because we were so close to the pool and basketball court that there was so much noise and people yelling.
After a two days road trip, we really needed to get some rest, so it's not a good option if you're looking for peace and quiet.
Also, I love pets, but our next-door neighbors had two big dogs, and they were barking all night.

2026-06-11 • via Nuitee
H
Hudgins • solo_traveller • us
8
Pros:

Good

Cons:

Good

2026-06-10 • via Nuitee
K
Khristin • couple • us
9
2026-06-09 • via Nuitee
M
Medoria • solo_traveller • us
10
2026-06-08 • via Nuitee
G
Galina • couple • bg
10
Perfect in everything clean, close to all you need exelend service friendly stafff nice breakfast, fully equipped kitche
Pros:

Everything was perfect 🤩

Cons:

Na

2026-06-02 • via Nuitee
M
Marion Thomas • solo_traveller • us
10
Pros:

Everything-

Cons:

Nothing

2026-05-28 • via Nuitee
C
charlenesB7767SN • Family
6
Great place to stay for family if there like a apartment setting.
Pros:

When we arrive hotel was nice. There fail to place on line pool was out . It was my daughter sweet 16 and pool was main thing we where looking for . We didn't receive any maid service. We had to go to front desk each day for towels. Good location.

2026-05-24 • via Tripadvisor
M
Medoria • solo_traveller • us
8
2026-05-21 • via Nuitee
E
Emi • extended_group • jp
7
2026-05-18 • via Nuitee
J
Jhonatan • couple • us
7
2026-05-13 • via Nuitee
N
Nefertiti • solo_traveller • us
8
Cool and calming!
Pros:

Clean and comfortable

Cons:

I was unaware that there were separate buildings so I was initially placed in a building far from the check-in (where I had to drive around back and walk to get to my building) and for someone staying alone, this was not comfortable for me. I was able to call and get my room switched closer which made me feel more comfortable. The staff was nice about it!

2026-05-12 • via Nuitee
P
peggy • extended_group • us
8
2026-05-09 • via Nuitee
D
Donna • couple • us
10
Pros:

The property was amazing. I love the idea of staying in apartments as opposed to hotel rooms. We had a two bedroom suite very reasonable prize breakfast the next morning to buy one of the best breakfast I have had at a hotel.

2026-05-07 • via Nuitee